Reviews of Kennedy & Perkins Opticians Inc. (Optics Shop)

Karen Brown

I have had YEARS (15) of positive experience with the Hamden location. They are VERY responsive , quick to fix any problems with my glasses for years after the purchase, and very helpful when I am picking new frames. I would never go anywhere else for new glasses! The up front cost might be higher but in the long run it is well worth it!

Richard Anderson

Been to the New Haven location several times now. Every time I have been met with incredibly arrogant and condescending customer service. Not sure how they stay in business other than the lack of competition in downtown New Haven.

Silvia DeCastro

Thumbs up to the staff and especially Dr. Kevin O'Connor for providing me the best service for my needs. I am overjoyed that Dr. O'Connor was able to find the best solution for my vision problem. I have had Lasik surgery years ago, after a decade of good vision unfortunately my vision started to deteriorate gradually. I called the folks at Lasik Plus hoping for a tweak or adjustment, but they simply said that in my case there was nothing else that could be done. I made an appointment at Kennedy & Perkins for a second opinion. Dr. O'Connor provided me the right solution and my vision is back to perfect. Thank you very much for your professional care.

Elaine Piraino-Holevoet

Kennedy and Perkins has the latest styles and knowledgeable and friendly staff to help you select the best frames for your taste, face shape, and prescription. If you are used to shopping online you will find the prices on the high side, but if you buy your glasses at Kennedy and Perkins you can walk on in and get them adjusted at no cost whenever needed. This is a family-owned small chain in CT. Prescriptions are filled in their own lab. There are occasional sales and they will work with you to find any applicable discounts through insurance or associations.

AL SG

I have been going to eye doctors since I was 5 years old. This has been the worst exam by far. I had to wait a long time to see the optometrist and the receptionist continuously interrupted the appointment in order to assist other clients. The optometrist rushed through the exam the entire time and couldn't have acted more disinterested. They did not even have the decency to clean my glasses, the most basic act of consideration during an eye exam. Poor quality exam, poor customer service. NOT WORTH THE TIME OR YOUR ANNUAL EYE EXAM.

Mauricio Romero

Good customer service but expensive.

Joseph Manning

Not sure why there are negative reviews of K&P. I actually use them a lot, have had several pairs of glasses made, and eye exams. and they made prescription lenses for my technical glacier glasses perfectly. So I've had nothing but polite and very good service over the last 5 years.

João Cardoso

Very kind staff and wonderful atmosphere

Jonathan Smith

I had a really good experience. The doctor was very sharp and caught some stuff that my last eye exam at Lens Crafters missed. The person who helped me with my lenses could not have been more helpful and professional. It's a little pricey, but not remarkably more than other optical places.

bill Baker

Great staff ,Kirk was great,after meny adjustment Kirk was able to take care of me should have went to him from the start.

Xiao Wu

I came for contact lens fitting and it was a great experience! The front desk staff was warm and welcoming. The doctor who saw me was very patient and very encouraging throughout the whole process. He explained everything in detail and answered all my questions. The whole process was very smooth! He made sure I had the right lenses and felt okay to put them on by myself. I would def recommend this place to all my friends!

Halima Chahboune

Very unprofessional!!! very unfriendly!!! I still tolerate this behavior because the OD is good at his job.

renee sheffield

I had a wonderful experience in the New Haven location. Nanette (I hope I spelled her name correctly) was an absolute joy to speak with and receive help from. She was very friendly, helpful in giving honest opinions about what frames looked good and even not so good, and patient. She assisted me in picking out about 10 or so frames as options, then we sat down together and went through what I liked and didn’t like about each one until I was able to finally make a decision. She even asked if I had insurance which helped in lowering the price. Very happy with my decision to stop in and shop. Can’t wait to pick up my new glasses!

Kevin Schaffter

Extremely bad optical work, and even worse customer service. Stay away.

Herbert Dyson

Walked in to have my sunglasses repaired after "someone" sat on them. The kind gentleman behind the desk politely took them from me and spent the next twenty minutes repairing them. He then presented them to me, in completely restored condition, with a smile and said "you're all set." He wouldn't even charge me for the work. This is a fantastic establishment run by equally wonderful people, I highly recommend!

Christine Won

New Haven location ALWAYS helpful! Guilford location, on the other hand, is frustrating and has never been helpful to me