Reviews of Optics Outfitter (Optics Shop)

3316 Tejon St Suite 106, Denver, CO 80211, United States

Average Rating:

DESCRIPTION

Here you will be able to see the opinions of real people like you who purchase the products of Optics Outfitter (Optics Shop) in Colorado.

At this moment this firm has a score of 5.0 over 5 and this score has been calculated on 15 reviews.

You may have noticed that its rating is exceptional, in fact, it gets the best punctuation it can earn., and it is based on a high number of scores, so we may think that the assessment is quite accurate. If people have bothered to value when they've done well, is that it works.

You know that we do not usually bother to put tatings when these are correct and we usually do it only if we have had a problem or issue...

This Optics Shop is classified in the category of Optician.

Where is Optics Outfitter?

REVIEWS OF Optics Outfitter IN Colorado

Stephen Q Shannon

It is my pleasure to add my positive response to doing business with Optics Outfitter (O. O.) and specifically about my one-on-one personal contact with Peter Roldan, Mgr. Of O. O. E-Commerce. He immediately took ownership of my specific needs in a professional and caring fashion. When I said I would like to send kudos to his management team, he said, "Wait until we are sure your new Rx lenses fit your new O.O. frames." How about that. Indeed the lenses fit perfectly and I am using that pair of classes to this date, which replicate the frames I purchased years ago from a retail source in South Florida, not available from our new optician. Thanks Peter, you rock.

Bruce Larson

Optics Outfitter provides excellent quality merchandise with top-rate customer relationships. Over the phone, Peter steered me to the glasses that would most likely meet my needs. When the four try-at-home glasses arrived, one fit perfectly. Within a few days, I was wearing my new glasses on the court. The entire process of getting new glasses was seamless and without a hitch. I highly recommend Optics Outfitter.

William Magee

Amazing shopping experience ! Sent them a question and got an answer right away. Had a tricky order and Dan reassured me that they were on top of things. This company is a model for outstanding customer service.

Dharma Frederick

Excellent service for a great product! I was able to select and receive 4 frames to try at home. The frame came beautifully packaged and were exactly what we were looking for, for my son who participates in many sports. The hardest part is choosing which one to order. Sending the samples back could not have been easier, and we were able to connect with the vendor quickly and clearly to boot. Thank you!

King Karats

I'm 50 years old and have worn glasses my whole life. I visited several shops in Dallas only to find every frame seemed to look the same. I work and spend a lot of time outdoors. So I wanted something that would withstand some potential abuse as well. I found Optics Outfitter online, tried the "Home Try On" service and was hooked from the moment I received the frames. I had a hard time picking one frame (will end up ordering 2 more pairs) but once I did I submitted my prescription and returned the frames. Easy. But then I decided I wanted progressive lenses so AFTER placing my order I contacted Peter and he updated everything accordingly. Then I found out I had to travel for work so I pestered Peter until my glasses arrived. Bottom line, this company deserves every bit of success they garner. Peter's customer service is remarkable. And the product is the best available. I'm Ready for my next pair but I will give Peter a chance to recoup before I submit my order.

Donna Divina

Best customer service ever and high quality products Thank you Dan

Ted Stout

First of all, I'm very pleased with how this transaction worked out. I saw one of the frames on a friend and he told me where he got it, which was at a brick and mortar store in a different town. So I looked online and saw that I could do an online order. That worried me a bit because I've got some really bad vision and it seems that many optical places screw up my lenses. I took the risk and placed the order. The project manager, Daniel Chang, promptly replied that I needed to send them a measurement (and even included a measuring tool). The package was delivered shortly afterwards. However, they weren't going to do the trick. So I contacted Daniel and he assured me that they'd make it right. We had to change the frames twice due to the thickness of the lenses, but overall I'm actually happier with the new frame. It's not often that I'm thrilled with the outcome of new glasses, but with this pair I am definitely pleased and would do it again in a heartbeat. Thanks again, Dan. You did an excellent job!

Aaron Rose

Home try on program was a huge help. Fantastic customer service (thank you Peter). Fast shipping and very quick responses to questions! Definitely 5 stars.

venda

OO is a terrific company: I looked everywhere for a pair of rx sunglasses to protect my eyes from wildfire smoke...only at OO did I find the perfect pair that fit my face. Daniel provided me with personalized and patient service--their range of custom styles completely outpace goggles n'more, other online sources as well as my usual optician. The quality is very high, Liberty Sport at a reasonable price-point. It's a new company so run don't walk to their site, even a money back guarantee.

Eric Hernandez

Great company to deal with when ordering sports goggles...

Ryan Kelly

Dan and Peter were a pleasure to work with. I went in anticipating a certain pair of glasses for my son. After discussing his needs the guys at OO, they were able to guide us in a different direction and get him fitted with something great. Will be back for future glasses for my son.

Aaron Paquette

Great customer service! They walked me through options for home try on and gave some valuable suggestions, especially for cycling and mountain biking specific options. Even though I have a very strong Rx they were able to get the lenses right in great wraparound frames, something that I can't really seem to find in other mainstream options like Oakley. Thanks!

Won Kim

Fast and Friendly! I would buy again!

Hyrum Lai

What a great company to order from. My son occasionally plays catcher and during a play, he went to rip off his helmet and his glasses came off too. We then went searching for protective Rx glasses that he can wear while playing. We found Optics Outfitter. Ordering was easy with their Try at Home program and then we received the order in about 7 days, just like they promised. Here's the kicker. When I got the Rx glasses, I realized that I ordered the wrong model! Completely my bad! I called them with my tail between my legs knowing that they had made a custom Rx for my son. What did they do? They stood behind their guarantee and took them back and replaced them with the model that I SHOULD have ordered to begin with. Excellent product! Over-the-top, amazing customer service. Can't thank Dan enough for his help and service. As long as my son is wearing glasses and playing sports, Optics Outfitters has my business.

E B

We ordered my son Sports Goggles but were struggling with the straps being too loose. I sent them an email asking for suggestions and they answered within an hour. They sent me (free of charge) a few new straps to try along with directions on how to attach them. I don’t leave reviews often but the stellar customer service I received needed recognition. They will definitely get more of my business!

Business Hours of Optics Outfitter in Colorado

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Optics Outfitter en Colorado
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