Here we offer you the feddbacks of real people like you who used the services and products of Makar Eyecare LLC. (Optics Shop) around Alaska area.
As of day this firm has a score of 4.7 stars out of 5 and that rating was based on 157 reviews.
You must have seen that the average score it has is practically the highest, and it is founded on a very large number of scores, so we can conclude that the rating is very accurate. If many people have bothered to value when they've done well, is that it works.
As you know, we do not usually stop to write scores when they are correct and we usually do it only if we've had a problem or incidence...
This Optics Shop is included in the category of Optometrist.
Great staff in a clean, professional office that knows exactly how to treat a client. Crystal did a particularly fine job, and Dr Becky is simply the best, every single time. Three thumbs up!
The support staff at Makar is always friendly and courteous, check-in and out I'd always quick and efficient. The professional staff is professional and efficient and they take the time necessary to perform a thorough pre-exam screening. I have direct experience with Dr. Tony for the past 10 years and every general exam is a positive experience as he takes all the time necessary to discuss history, concerns, eye health, and perform a detailed and thorough exam and refraction. I have only seen Dr. Rivera for eye health concerns, but she always demonstrates the same level of professionalism and thoroughness as Dr. Tony, so I would extrapolate that she and the other staff Optometrists demonstrate the same high level of care. If you are looking for a long term Optometrist relationship, this is the place for you.
Outstanding and professional treatment from my original call to set an appointment clear thru the time I left the building. The entire staff I met with was great
My husband had to be seen the same day because of metal fragments in his eye. They were able to get him in, treated his new found old injuries. They called to check up and made an additional appointment for the following day as a follow up. We see them annually for routine exams and it is always great. This time as an urgent matter the were even more awesome.
Very professional good experience
Dr. Lane and the Makar staff are fantastic- 5stars!
They are very friendly, prompt and thorough. I feel as they really care about me .
This place was always there when I needed them. I picked them as my eye doc when I moved to state and was glad I did. I'm moving once again and will be lucky to find an office half a committed to their patients and their needs. They don't push new RXs when you don't need them and the front desk staff works hard with you to get the most for you money.
Great office and team environment! We had a family appointment (two parents, four children, one of which is 3 months old, two are autistic and have ADHD, and one is 5). They worked through all of us (with exception of baby) quickly and with great patience and care for the kids! It was a WAY better experience than we were expecting!
Today 02/14/2019 @1745 I called to make an appointment. I know you guys close at 1800 but I took my chances and tried to set an appointment. I’ve heard good things about you guys. A lady that unfortunately didn’t get her name, asked me to hold and then for some reason the call got disconnected. She told me that you guys are booked until March 4th. I was willing to wait that long! I think would be better if maybe 15 minutes prior to end shift, some what all calls can be re directed to a voicemail, so this doesn’t happen.. to me or anyone else. Thank you.
The staff was very professional from the front dest to the Dr. W. As a long time diabetic (1973) I felt very good about there professionalism and highly recommend Makar Eyecare.
Arrived early gor my appointment and was seen almost immediately. Very professional an exam was through.
Dr. Becky is the best doctor ever! Knowledge, Treatments, and Follow Ups are off the chart, Excellent customer service, and all staff are knowledgeable, fast, friendly and efficient.
The people at Makar are amazing! Dr. Salvo was very thoughtful and made sure that all my questions were answered. Rodney did a great job during the pre-exam and everyone in the area where you get your glasses and contacts were very willing to help! I would definitely recommend them if you need eye care.
Dr. Becky is great! Her team is always very professional.
Outstanding patient care, very knowledgeable, fantastic staff and quality products. We are very fortunate to have Makar Eye Care here in Anchorage. Especially being home grown & envolved in our community. Five stars plus
They worked good with me
I highly recommend them! Knowledgeable and up to date with current nutritional helps for health and eyesight. They explain and share what they see and discover during your appointment. They make you feel comfortable and appreciated as their client! They truly go above and beyond!
I have been going to Makar Eyecare for several years and I am ALWAYS satisfied with there customer service, great optometrist care, and incredible help from the optical staff when I am selecting frames. Their staff is very knowledgeable about frames and I have repeatedly had them pick out frames that turn into favorites for me. They also have a great selection so I keep going back.
I’m glad to see such positive reviews of this place. I called to make an appointment with them and the person I spoke with set it up st the exact time I get off. I told her that, and warned that I would be late. She said that’s okay so long as you’re there within 30 Min. I met that criteria but instead of seeing me, they scheduled me for 30 days later. Needless to say I canceled the appointment and will never use them or recommend them.
They were friendly got you in on time, and open Saturday. Billed insurance Great overall experience
Professional staff, easy to make an appointment and be seen soon after my initial call. Updated technology and exam equipment help make it a quick but thorough examination with satisfactory results!
my visit was amazing dr. lane really take time with me, i did not feel i was rush at all , she took time explaining things to me ..not like other doctor/clinics .. your the best Dr.Lane
The staff is so pleasant & professional. Love my Silhouettes & Melanie the esthetitian in the Eye Spa.
As far as eye exams go, it was good. Very expensive though, so you better have insurance.
Fast, Efficient, and great customer service
I had a great experience at Makar Eye care. I switched to them 2 year ago after a bad experience at another eye Dr in Anchorage. Makar has been awesome. Their staff is so nice and make you feel very comfortable. Their office is very comfortable and clean. I only waited maybe 5 minutes before being called back. The gentleman who did my pre-testing was so nice and polite. Last year I was treated by Dr. Makar herself and she was great. This year I was treated by Dr. Morey and she was amazing. She is very friendly and polite and made me feel so comfortable. She took the time to explain everything to me in terms that I could understand. She took lots of time with me and I felt like she really listened to me and genuinely cared about my eye health. I would highly recommend Makar Eyecare to everyone. You will have a great experience!
Makar Eyecare is fantastic! They are efficient, caring, and listen well. Plus, they have a fabulous selection of eyewear!
Awesome customer service! First time visiting and felt like I have been going for many years
Thorough exam and very friendly and helpful staff. I would recommend.
Great experience! Very well run business, and with knowledgeable staff. Loved my optometrist Dr Salvo! She was super friendly, smart, and professional. The exam was thorough, non invasive, and used high tech equipment. They also had specialists to help with fitting and selection for glasses, along with a good selection of styles.
In my opinion Makar Eye Care is a place where a person will receive the best eye testing in the eye care business...I am clearly looking forward
I switched to Makar Eyecare when my optometrist retired. After two visits I am very impressed with their service and attention to detail and will definitely be staying with them for all my vision needs.
Since I have been coming to Makar , I have never had a bad experience. The staff is always sincere and nice. Very knowledgeable and if you ever have any questions they always are there to answer them.
Brought our son here for his first eye exam. He was pretty nervous but both the nurse and the doctor happily answered all his questions, and 6 year olds have A Lot of questions. I highly recommend Makar Eyecare.
Great place always a good experience very helpful and great coffee
I have had four separate appointments all with Dr. Salvo, all have been good visits and very professional.
My Makar Eyecare experience was excellent. I met with a knowledgeable and caring staff and ended the appointment feeling like all of my questions were answered.
Courteous, clean, professional and genuinely interested in helping.
I have been very happy with my experience at Makar. My contacts were not “just right” and they worked with me to find the right fit. I also ordered glasses and was very happy with them. I suspect they are the best in Anchorage!
The lady helping me quickly dialed in my contact needs.
The staff at Makar Eyecare was incredible! They talked me through the eye exam and made sure I understood how to use and care for my contacts. They were so helpful and friendly!
Thank you Dr Rebecca Makar for taking your time in treating and taking care of my son’s eye issue. We are so greatful to finally find the best eye doctor for my family. God bless and more power to Dr Rebecca Makar! Rona and Lordsel
Makar Eyecare is a welcoming helpful place, and the expertise of the docs was apparent. They took me in while traveling and attended to my questions with detailed understandable information. My eyes will be healthier because of all of the advice and superb health care they provided on short notice. I am very grateful.
Makar Eyecare always takes great care of me every time I come in! Very professional and friendly too! Dr. Lane was awesome!
I couldn't have asked for a better experience. I interacted with 4 people throughout my visit and each was personable, professional and so skilled at what they do. I'm so happy to have found Makar Eyecare.
Excellent care & such a beautiful office! Highly recommend Dr. Becky and staff!!!
I would highly recommend Maker Eyecare. Excellent customer service starting at the front door. Extremely professional, caring, eager to please. Looking forward to being serviced in the future.
Soo was great. She seriously spent three visits with me, and helped me figure out the best frames for me out of nine pair. Patient, professional and had a great sense of humor.
For the most part.....the office is super nice n very roomy. The staff and doctors were very friendly and beyond helpful. All except a couple of the front desk girls. They were actually pretty rude and the couple checking in before me and the guy that came in after me had the same thought. But the rest of the staff I seen or spoke with were very helpful and kind.
The girl who just answered my call at the front desk was incredibly rude and condescending. All I needed to do was cancel my appoinment for next week, pretty simple request. I've never had issues prior to today, everyone is normally very friendly. You might want to consider having someone with customer service skills answer your phones from now on, I'll be taking my business elsewhere after my experience today. Disappointing.
The best eye care experience! Rod was especially patient teaching and educating me on my new contacts. Thank you everyone for the professionalism and kindness.
Dr. Morey and her technician gave my husband and I a thorough eye exam and were happy to answer all of our questions. I am giving Makar eyecare only one star because we spent 2 hrs dealing with incompetent customer service when we ordered our contacts. In the end, my husband ordered a year supply of contacts which they ensured us came with a $50 mail in rebate. Only to find out that the brand they sold us were not covered by the rebate. When I called back to let them know about the rebate issue I was transferred twice then told that the only person who could help me with the contacts was busy. I ordered my contacts from Costco because they are half the price Makar charges.
When I walked into the clinic, no one greeted me, and when someone did notice I was there, they still didn’t say hello. They just asked what time my appointment was and barely looked up. After going through the various tests with the assistant, I waited over 30 minutes to see the doctor. Then when the doctor came in, I got a very smug vibe from him. When he asked questions, he barely waited for me to finish getting my answer out before he cut me off. I’m sure they know what they are doing in terms of eye care, but their customer service was pretty awful and I will not be back.
Staff was excellent
I am glad I changed doctors, for years I was no happy with my old doctor until I switched to Makar eye Care and it was world of difference. The attention was excellent ,the personal very professional and amable and the doctor Eliza Salvo was great ansewring all my concerns and questions and very helpful, definitely I am coming back from now on for my annual check-ups.
I had made an appointment because my new glasses were giving me eye strain, they got me right in and ran a few tests and decided that my new prescription wasn’t correct. Very professional
Super friendly, helpful staff. Really nice waiting area and incredibly knowlegeable, patient optometrists. I’ve never felt so taken care of, comfortable, and informed about my eye health at an eye appointment as I did at Makar. Would definitely recommend!
I have been calling into the billing department to make payments on my account. Every time I call, the team is very professional and easy to work with. Recently, I spoke with Octavia and she was especially pleasant. The team at Makar is the best from front to back office. Thank you all!!
Very nice. Warm friendly.
Dr Lane is always a combination of professional & personal. She gave me thorough instruction on my new contacts.
I’ve been getting eye exams and glasses at Makar for years! They are very friendly, knowledgeable and thorough. I highly recommend them.
Warm, welcoming, professional and caring! I would recommend to everyone!
Waiting time longer excepted
I have been going to Makar Eyecare since I was a teenager. Now my kids and family goes there as well. We love the staff and Dr. Rebecca is amazing!
Great friendly staff that is always flexible with us as we live out in a village and only make it to Anchorage a few times a year.
Despite having to wait 3 weeks for an appointment, my experience at Makar was fantastic! The front office check in was friendly and fast, the technician explained everything to me, and was super nice. The doctor was great, and happy with the large selection of frames to choose from. They didn’t have the color frame of my selection, but the Optometrist was able to find them online and placed my order! Thanks Makar!
Excellent customer service with every one I encountered
I moved across town and was looking for a more convenient optometrist. I had tried one other nearby practice (Accurate) prior to Makar and was happy with Accurate's service, but was unhappy with their billing practices. They charged additional out of pocket beyond insurance coverage for annual eye exams that I felt was a bit out of line. I then tried Makar the following year and my experience was even better and billing was in line with expectations. Friendly staff, wonderful facility, and all around great optometrist. I've found my new practice and would recommend Makar to anyone.
I was scheduled to be fitted for contacts and dropped off medical release paperwork two weeks before my appointment. When I arrived they had not sent it over until 20 min before. Needless to say they didn’t get a response. They then gave me an unnecessary eye exam and charge my insurance as well as myself. I’m not usually one to write reviews but today over two weeks after they were supposed to order my contacts I still have not received them. I just called them to hear they forgot to order them. They charged me and my insurance when they supposedly ordered them. I do not recommend, they seem to be not very proactive. Adding on - So today is now September 19th. This has been a month and I was asked to change my review. I have received the wrong contacts 10 days after they were supposed to be overnighted to me. I went in yet again and ordered more contacts that were supposed to be "overnighted"... that was over a week ago and no contacts still. I was asked to change my review by the owner as you see below on google maps review. I would suggest before you ask your customers to change their review you make sure they actually received what they paid for. This has been months and I still have not received them. instead i was given a trial pair that are a slightly less wrong prescription. Shame on you.
They were pretty awesome. They had a cool TV in the front while you were waiting so you weren't super bored and the.. nurse? (the person before the doctor) was super nice and explained everything very clearly. The doctor was pretty nice and informative and seemed to genuinely want me to come back and help me with my consideration of surgery.
One of the few appointments I don't dread going to is my eye exam at Makar =P Love the staff, everyones super friendly and easy to talk to. I always look forward to chatting with Dr.Salvo, and nothing ever feels rushed. Have yet to experience any kind of issues with them, I'd recommend them to anyone.
I’ve been to about 3 different eye doctors in Anchorage and this one has been my favorite. They fit you in in emergencies fast, very friendly staff. Dr. Elizabeth Lane is the best eye doctor in Anchorage! She’s friendly, professional and takes the time to let you know what going on. I recommend this office to all my friends and family.
I love going there everyone is friendly quality care.
Everyone and was very professional.
I have used Makar Eyecare for my vision needs for several years. Their doctors and technicians have always been prompt, knowledgeable and concerned for my eye health. My visits have been positive in nature and I actually cannot relate any negative experiences. My questions have been answered thoroughly. Their enhanced communication system works well for me with texting and email. They are very customer oriented. I recommend them highly.
I have been seeing Dr. Becky for years. She has always given me plenty of time and listened to my concerns as well as always offered helpful suggestions. I love that Makar Eyecare incorporates the whole body approach to health and I appreciate the mailers that have tasty recipes! Simply wonderful. Their eyeglass selection is great and the technicians are always willing to help!
Ive been to many different places for eye care, but none have exceeded my expectations as much as Makar has! The staff is kind, knowledgable, and experienced. The environment was warm and professional and I will utilize their services for all of my eye care.
My appointment was on time and Dr. Morey was thorough and professional. I am satisfied with Makar Eyecare for my care needs!!
Weird that they won't apply the credit that I had with them from my last visit.
The best eye appointment ever! Friendly staff and very on time, efficient! Dr. Salvo is the best Optometrist I've ever had!!! Very competent!
Love this place would definitely recommend this place for anyone who want to get a eyes exam...
Really nice facility and excellent customer service!
I stopped in and asked them if they could mend my glasses even though I didn't make the purchase through their office. "No problem" they said. I was in and out in 15 minutes at no charge! I was impressed with the professionalism of their office and courtesy of the employees. I have been seeing (no pun intended) the same doctor for 30 years, but will move to their office if/when he decides to retire. Thank you Makar Eyecare!
The doctors are thorough and personable. The really care about my eye health.
They were kind and helped the best they can and were very patient
Dr. Lane is amazing with my 4 year old son! Our entire family goes to Makar for eyecare. We love their entire staff!
Love this place. When I called to schedule they got me scheduled two day out. The assistant and doctor were efficient and friendly. I got out of there in less than a hour. Was a great experience thank you!
This was one of the best eye care facilities I have been to. Very professional, and kind. Each person I interacted with was very helpful and quick to answer any and every question I had.
Would Not recommend this place at all. I've been to awesome eye care offices, in a couple different states, so I know what good customer care and professionalism is. I chose Makar because of all the good reviews, but they mustve been having a discount off services for good reviews or something cause neither myself or my husband have had an even decent experience here. Staff is not welcoming or helpful and cant even make a simple appointment correctly. On 4 occasions (which I've only made 5 appts ever)I've had to reschedule appointments and they told me my new appointment time, I wrote it down, and when I've gone in they said they didn't have me scheduled and would refer to my original appt. This has happened EVERY TIME I've made an appt for both my husband and myself! Then when you actually get to see someone, all they want to do is sell you a bunch of products and services you don't want or really need. At Makar eyecare you are just another number to get in and out as quick as possible with as much stuff as they can talk you into buying. Search elsewhere for better care and professionalism!
Makar Eyecare was very accommodating when I was running late for my appointment. They were able to do my exam in less than hour and were professional and friendly throughout the process. I highly recommend this place.
Both of the Makars are amazing! They have been nothing but great to my whole family. They really know how to explain things well especially to my 11 year old. Thanks for the amazing service!
Attentive doctors and excellent eyewear selection!
They where all every nice and explained every step was a lot of fun for my first time.
Woman at front desk very rude and conasending. It was hard to look past even after being seen by great doctor and assistant. Tried to give this place another chance and schedule my child for an eye exam due to a referral from school, but was turned off by the same person. I was told without hesitation that there was nothing available for about a month.
Very professional and friendly staff. I used the VA choice program to see them. Very knowledgeable about benefits and easy use. Very highly recommend.
Dr Rivera & Staff were friendly, supportive, and helpful. Glad I chose Makar for my eye Care.
They were extremely caring and inviting. Great professionalism!
Called got fit in within a couple hrs. Front staff very nice. Dr Liz was awesome. I actually learned more about contacts and solutions from her than I ever could from the place where the Dr is on a TV screen. I would highly recommend Makar and will always go back.
Efficient and thorough eye exam by cheerful professionals. Also excellent help in selecting prescription eye ware.
I've been seeing Dr. Lane at Makar for years, and she's been great. She is personable and highly competent, and she's also very good with children, both as patients and as tag-alongs. I've had very good experiences with the rest of the staff, too.
Great exam and follow up visit for both my husband and myself. I have been struggling with vision I wasn't satisfied with, and at 65, had pretty much resigned myself to it being age related. My sister referred them to me and I am thrilled! I can actually see clearly again!
Extremely professional and up to date on the most advanced medical approaches!
Dr Tony is very professional. Takes as much time as is required. He always answers your questions. I would highly recommended him. Kevin Greenfield
Friendly staff and excellent care.
In and out. Great service
The staff and Doctors are amazing!