I am an older adult who has had some minor vision problems and thought it was time to get my eyes checked to make sure there wasn't anything bad going on. The staff were very friendly, gave me an appointment within the next week. So far so good. I arrived 15 minutes early to make sure I had plenty of time to fill out the paperwork. Filled it out quickly, then waited approximately 30 minutes past my appointment time. Once I was seen by the techs, they were very friendly. Then it came time to see the doc. I waited about 30-40 minutes in his exam room.... waiting... waiting... waiting... then he finally came in. All seemed great, he seemed very through. Then when the appointment was over another girl came and whisked me off to the, what I call, eyeglass showroom. This place has a SUPER high pitched sale for frames and what-not. I would rather be assaulted on a car lot than ever go back to that office. Then after I was told my glasses would be $950 I said no, Ill just pay my bill and be on my way. The sales lady said she had a "package" in the back she could show me that was $300. I said fine, let me see that. After waiting another 20 minutes for her to reappear, during which time I asked someone if I could just pay my bill and leave (since Ive now been there for over 3 hours)... No one knew where my chart was. Then the lady came back and gave them my chart, I sat down to pay, and was told I would have to wait on the doc to sign the prescription.... WHAT.... so I paid and waited ANOTHER 30 minutes on a signed prescription so I could go somewhere and buy a reasonably priced pair of glasses. Ridiculous!!! My only concern now, is this office more concerned in making a buck on the frames and lenses they high pressure sale you after the doc sees you, or DID I ACTUALLY GET A THOROUGH EYE EXAM?
This experience has left me less than confident in the actual eye exam, and more in this place is looking to make a buck on high priced frames and lenses! I don't believe all these other "raving" reviews!!