Reviews of LensCrafters (Ophthalmologist)

1013A Town Center Mall, Charleston, WV 25389 Located in: Town Center

Average Rating:


We have the opinions of people who have information of the products and services of LensCrafters (Ophthalmologist) in the area close to West Virginia.

To this day the firm has a score of 4.1 stars out of 5 and this score was based on 9 reviews.

As you can see it reaches an reviews average is quite good, and it's founded on an average of feddbacks, so the rating is quite accurate, although it does not have a sufficient number of ratings to provide it full reliability.

As you know, we don't usually bother to give reviews when they are correct and we usually do it only if we've had a problem or issue...

This Ophthalmologist is included in the category of Eye care center.

Where is LensCrafters?

REVIEWS OF LensCrafters IN West Virginia

Darren Goodwin

The staff are very friendly and welcoming. My first impression was good until my glass arrived. I was so excited and desperately needed new ones, soooo excited but ended up disappointed. After driving 30 miles plus and you pay to park... Just to see my glasses were Not the glasses I ordered. So 7 days of waiting and a huge inconvenience, wasted money and gas. I'm sure this doesn't happen all the time but it would just happen to me that this does happen to. Either way they made it right by having me wait an additional week at my personal expense and lose. Again awesome staff but my loss in the end and yea I will get my glasses eventually but another 30 miles and parking...

Jerry Allen

Great service

Tammi Lewis

daisy gibson

Pamela Pritt

hayley nichole


Expensive but high quality brand names, sad they don't have Crizal coating but they do have an alternative.

Sara Ireland

Since my first pair of glasses, I have always had positive experiences with Lenscrafters at the Town Center. This past weekend was no exception. I went to purchase some new frames and within an hour, they were ready (as per usual). However, I never expected to put my new frames on and see even worse than my normal vision. With the help of the personable staff, we found out that my prescription from this year was actually charted incorrectly. I had to return to my university from the weekend, but left it to Lenscrafters to get in contact with my optometrist, revisit the prescription, and send over the proper one so that my frames could be made. Lenscrafters made sure that my glasses were no hassle-- they even shipped them overnight to my address out of state. I appreciated their time, understanding, and sympathy in the situation!

Ted Abdalla

The service was really good and customer service was excellent they took me right in no waiting all in all great visit

Business Hours of LensCrafters in West Virginia



LensCrafters en West Virginia
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