Reviews of Rutland Eye Physicians (Ophthalmologist)

Shannon Schaumloffel

Go elsewhere!!! Purchased a pair of glasses from this place and will not be returning. First, they NEVER answer the phone....I mean NEVER. They have a machine that tells you to come to the office to retrieve your glasses during business hours. You cannot leave a message, or make an inquiry, unless you drive there. The glasses were poor quality and never fit right....even after going to have them adjusted. I paid $300 for them. I later had to go purchase another pair at a different place, and had no trouble at all with the new ones. Although I did have to pay full price again (at new glasses place) after just buying a pair from this place... I've since discovered Zenni online and currently use them. This place is a nightmare!! Ifyou want a convenient, professional experience....do not go here!!!

Ellen G

The doctor is knowledgeable and personable. The receptionist is friendly and helpful. I was seen at my appointment time. Service is EXCELLENT! I would highly recommend! :~)

Dee Moo

The Dr is amazing kind and compassionate. The staff is great Great deal on glasses they do take 3-4 weeks but for $25 I can wait for their phone call. I will be returning and telling all my friends.

Angel Brisson

Brought my 6yr old son and his new prescription here. My son was so excited that he almost missed Dr. Sobel's less than 1 minute measurement, which she did out in the waiting room! 3 weeks later we get the call that the glasses are ready and again, this little boy is so excited! We arrived, and the DR. apparently couldn't even be bothered to come out to the waiting room. We were handed his glasses by the receptionist..and then she continued on with whatever work she was doing. No one was there to check the fit. I am so very unimpressed and would NEVER recommend bringing a child or new glasses wearer here. I plan on reporting our experience to medicaid/CHIP

Heather Ireland

Your receptionist is absolutely unprofessional!!

D Moody

Dr sobel Is great . Staff is helpful. They take all insurances.

kyle senecal

Give had several issues with this place. The people here are friendly enough but the last time I ordered glasses I ended up with completely different frames than the ones I ordered. This time I made an appointment for contacts over a month an a half ago, I go in this morning and was told they never had me in the system. Then they told me since they had a cancellation they could fit me in but I had no idea of a fee because my insurance wouldn't cover an exam for contacts. My insurance was brought up when the appointment was made and had I been told of the fee I would have had the money right then and there.

judy k

Had to wait 40 minutes for my scheduled apt!!! Not a personable doctor at all. Had to call three times to get a human on the phone. The auto attendant which is Sobel's voice is so rude it was amazing. Fortunately she was just a fill in for my regular doctor who was on vacation and I won't have to see her again. I will be calling Blue Cross/Blue Shield regarding what I feel is insurance fraud for how much she billed them & me. Stay away from this office!!!!!!!!!!!!! I would rate zero but that isn't an option.

Shelley Duda

They messed up my contact order TWICE for the same order. The receptionist is rude. I will be changing eye care facilities.

Rebecca Bergevin

I ordered my glasses at the same time my friend did, same pair single perscription. She received hers last week and I still have not recieved mine. Called to check RUDE because I asked if my glasses were in yet.

B Horton

Dr Sobel is a rock star! She has taken care of my whole family for 3 years now... I couldn't go anywhere else... I moved to Burlington and I drive all the way back to Rutland for my appointments...

marianna minichova

Called to see if my insurance was accepted and would cover my eye exam. I was told that it would and chose to see Vered Sobel for this reason. I got a bill in the mail a week later for $85 and was told my insurance did not cover the exam. When I called to ask what happened, I was told that I must be wrong even though I specifically picked this office because I was told my visit would be covered. Furthermore, Vered Sobel was the most impersonal and generally unfriendly provider I have ever seen as a patient in any facility.

Lynn M

Dr is amazing. They don't over charge for glasses. Can't go wrong with $25 single vision glasses. And they take almost all insurances

Alexis Hendricks

They messed up my daughters glasses and refuse to fix them. Told me I was out of luck

Catholic Vermonter

Okay...but impersonal.

Jacob

My Dad scratched his eye late on a Thursday. He got treated right away on Friday and Dr. Sobel came back on Saturday, when the office is closed, just to check up on his eye and make sure everything was healing up well.

Desiree Moody

Amazing place. Great deals on glasses . No d compassionate Dr. friendly staff