We offer you all the feddbacks of real people like you who used the products and services of Brown Retina Institute (Ophthalmologist) in Texas.
Nowadays the business receives a score of 4.9 over 5 and this rating has been based on 87 reviews.
You may have noticed that it reaches an feddbacks average is practically the top, and it's based on a large number of feddbacks, so we may say that the valuation is quite accurate. If many people have bothered to rate when they've done well with the business, is that it works.
As you know, we do not usually bother to set feddbacks when these are positive and we usually do it only if we have had a problem or issue...
This Ophthalmologist belongs to the category of Eye care center.
ABSOLUTELY pleasant & productive! Thank you for taking excellent care on me!
Dr. Brown is the most professional and personable doctor I've ever had. After he removed the numerous floaters from my eyes, my vision is better than ever. It's nothing short of miraculous. I highly recommend him. In fact, I'm trying to talk my sister into flying here from Washington state to have the same procedure. Dr. Brown is so impressive, he is the only person I would allow to work on my eyes.
Dr Brown is by far one of the best ophthalmologists I've seen. I've seen quite a few since I am a type 1 diabetic for over 30yrs .Dr Brown is very patient with you ,very educated and takes his time to make sure you are as comfortable as can be before doing any procedures. Don't be shy or embarrassed to ask any questions .As Dr Brown told me "no question is a dumb question .These are your eyes and we both want what's best for them. Hearing him say that made me feel even more certain I am in the right place ! His staff is just as nice too .Which makes the visits even better .I highly recommend Brown Retina Institute for all your eye care needs.
Everyone was very friendly, but had to wait a long time.
This place is very professional and are excellent at doing what they do. I highly recommend this office to everyone!
Dr. Brown has always taken real good care to make sure my eyes are wjere they need to be. Always concerned and professionional.
Dr. Brown and his staff provide excellent care! They are very patient and answer your questions in terms you can understand!
The procedures with dye and a shot in the eye were tortuous, but necessary. The technicians and dr. Brown made me as comfortable as possible during and after the procedures. My only concern is that there are no phone numbers to reach dr. Brown after office hours. Both numbers on the sheet shared with me as emergency contact numbers for the office. I hope this is corrected. Otherwise, dr. Brown and his office are excellent.
Wait time was not lengthy for me. The employees were very nice and knowledgeable. Dr. Brown was great and attentive with me and listen to all the questions I asked.
Had a great experience, thank you!
Very friendly staff , comfortable lobby and most important was the Doctor explaining my vision problem . A positive outlook...
Dr. Brown has been treating me for macular degeneration (wet) for 6+ years. There has been a small amount of improvement in my vision, but the best thing is that the macular degeneration has not progressed at all. Dr. Brown explains everything is 'plain English' so I understand everything he does. And, I cannot say enough about his staff. His technicians and clerks seem very competent and proficient. Everyone at Dr. Brown's office are always cheerful and uplifting. I would recommend Dr. Jeremiah Brown with 5 Stars
Staff are pleasant & helpful. Dr. Comes across as an old friend. Listens well & is easy to talk to.
All the staff were so helpful, attentive and professional. Dr Brown continuously provides information and positive feedback through examinations and procedures. Highly recommend him and his office to anyone needing retinal services.
I'm disappointed, staff members are rude and unprofessional, with an appointment for a retina exam, I had to wait 2.45 hours before I could see Dr. Brown. This was a waste of time and money, Dr. Brown was not friendly. very cold and not informative.
I LOVE Dr. Brown, he is so nice and such a good physician. My office experience was very pleasant and he is so down to earth. I would recommend him highly.
Dr. Brown is very professional and has a great team. Very convenient location.
Dr. Brown and his staff are awesome!
Dr. Brown is very personable and also a thorough professional. He takes his time with you, and ensures that all your questions are answered.
Very competent staff. Dr. Brown is great.
Outstanding care and two offices for patients ease.
Friendly staff and great doctor. Dr. Brown takes the time to explain everything and provides the best options. I'm so glad my optometrist recommended Dr. Brown.
Every member of the staff is so professional & helpful. Now, Dr Brown I love ! I shouldn't say that, but I am so thankful he is so caring, professional, pleasant, smart & educated. Did I say professional & smart. He is my favorite Doctor & I go to a lot of Doctors. I highly recommend Dr Jeremiah Brown & his office staff.
The entire office staff is friendly, encouraging and knowledgeable. My experience was that they patiently described what procedures would take place, what I could expect during the procedures and answered any questions I had. Dr. Brown comes across as the consummate professional - never rushed, extremely friendly and warm. The first technician I spoke with told me Dr. Brown was an excellent employer. You can tell his office staff are satisfied in their work, long tenured and respected.
Dr. Brown and his staff are very friendly, patient, and very professional. Very pleased to be his patient. I also was happy with the facility and its staff where the procedrue was performed.
Great people take care of you and your needs. Make you feel like you are in good hands.
Dr. Brown is kind, caring and thorough. I have retinal hemorrhaging and require eye injections. All of the staff is great and Vanessa is the best at the the eye preparation.
Had a very good experience better than I expected, everyone was very professional and attentive to their patients. Thank you
The staff is wonderful and very educated on things they are very caring Dr Brown is great went in cause of stroke in Eye and bleeding behind Eye couldn't see very good know I can see clearly and he is so caring and very knowledgeable
My best of many appointments with BRI! Thanks again for great care.
I went to Dr. Brown for a second opinion. His office staff were all very nice. My wait was very short, despite my appointment being at the end of the day. Dr. Brown is very knowledgeable. Will definitely recommend to anybody who needs a retinal specialist.
We have an autistic son, age 26, who had a detached retina. We never knew when it happened because with his disability comes , lack of communication. We discovered it at a routine eye appointment, by our ophthalmologist. It was an old injury, no one knew when it happened. I found out about Dr. Brown from a friend , whose husband used Dr. Brown, and spoke very highly of him. Dr. Brown is very skilled and capable! He performed two surgeries which right now have retained his retina. I knew my son would not understand all the special guidelines to recover, such as hold your head down, take it easy for a while, etc.Dr. Brown understood this and decided he had to perform a more delicate, and stronger method of surgery, so he used the buckle and oil surgery. Time will tell what kind of vision our son will regain, but the type of surgery Dr. Brown performed is what I would call miraculous. Any vision he regains will be thanks to Dr. Brown. I am so grateful we had a friend who knew Dr. Brown and his work. Dr. Brown has MANY accolades and achievements, but to help an autistic man, with little to offer in life, but joy and love to his family and friends, is a man of great integrity. He and his staff have been so kind and supportive in many ,many, ways. I would recommend him 5 stars..... not just from his great achievements as a doctor, but also from his great kindness, and care for his patients.
Everyone from reception to checkout were polite and professional. A great experience.
HORRIBLE!!!!!!! Dr. Brown is a pleasant Doctor to work with for these eye procedures. He comes across as very polite and professional person. Unfortunately, this is a false front. His practice falls very short ETHICALLY when it concerns their backdoor billing practices. We had to ask for billing amounts several times throughout this process. And through this entire process we were told one amount and then charged a significantly higher amount at every visit to their office. This was extremely fruatrating. I can completely understand an error of a few dollars here and there. However, there is not any excuse for surprises in billing of $200 to $600 at every visit. Espicially when this process calles for half a dozen or more visits. I have owned my own business for over 10 years and have never treated any client like Dr. Brown's office treated our family. His admisitrative staff is either ignorant and should be replaced. Or, his staff is following his direction in following UNETHICAL practices. If the latter is the case, then Dr. Brown should be stripped of any medical licenses and should not be allowed to work in this field. Fortunately, I have been very blessed and I am able to pay these "surprise" billing amounts for each visit. But the money is not the issue here. The issue is the UNETHICAL practice of backdooring clients with surprise billing and then trapping clients into a procedure that must be taken to completion. Halfway through the process I wanted to leave and go to a different physician. We were told that we could not do this. That Dr. Brown had to take the process to completion. This is called "Trapping" a client. I have been planning to have my eyes worked on in the upcoming year. And I can assure you that I WILL NOT be coming to Dr. Brown's office for any procedure. And I hope that others in the San Antonio area read this and take extreme caution in dealing with his office. I refuse to supoort any business that uses "UNETHICAL" practices in billing to trap their clients into any service.
Love Dr. Brown! Love the girls! Hate the wait. But worth waiting for.
If you come here you have definitely made the right choice. Dr. Brown is a great ophthalmologist, he is very intelligent and he really knows what he is doing. One the best and he genuinely cares about each individual patient.
Nice n polite n helpful staff members n dr BROWN is awesome n very educated he know What he doing .Im glad i choose him as my eye doctor n would accept him as my lifetime eye doctor
Awesome service from all the staff; especially, Dr. Jeremiah Brown. Couldn't have had a better doctor to do my surgery. Thanks to all at Brown Retina Institute.
Enjoyed the visit friendly staff great doctor
Dr.brown and his staff are very knowledgeable courteous and take the time to answer every question you may have . I'm very glad I picked this doctor
Wonderful and caring staff. DrvBrown takes the time to explain what happened, what the plan of care is with a confidence that lets you know your eye(s) are in good hands.
I just arrived here from Florida for my first visit. Of utmost importance was to find a local ophthalmologist. My research pointed straight to Dr. Jeremiah Brown and my first visit confirmed all of the positive things I had heard and read. His staff was also very friendly and I consider myself very blessed to have established myself as a new patient.
Very professional support staff. Dr. Brown knows his trade.
Dr.Brown is the most incredible retina specialist. He is compassionate, takes time to explain/listen and above all, he's an expert among experts in his field. Everyone at Brown Retina, from the secretaries, office manager and techs are suberb and genuinely care about the patients. I have to see a multitude of physicians; Dr. Brown and his staff are hands down the best of the best in every facet.
Would never go here again, recommend you find a better business not located in a shopping strip. So disappointed in the whole experience.
Dr Brown is an excellent Retinal specialist. No words can explain how thankful I am to Dr Brown for restoring my eyesight! I would also like to thank the wonderful staff. They're all well educated, professional and extremely kind. I can't say enough positives about this office, I highly recommend Dr Brown for your retinal needs!!
Dr. Brown and staff are compassionate, caring and competent. He is well-trained, confident and humble. I am very satisfied by the level of customer service his staff provides.
Dr. Brown explain everything what's going on with your eye s sight.
I had the first appointment of the day so was in and out in one and one half hour, Yea. Everyone is always gracious and cordial. Dr. Brown takes the time to answer all my questions, he really pays attention to me and hears my concerns.
Dr Brown is great but I have had to wait over an hour to hour and a half before seeing the Dr. every time I have been there. This is just too long to wait.
My last appointment was accomplished very timely.
Dr.Brown treats you like you are the only one in the clinic. He devotes his professional skill to you, patiently ask and listen to you therefore we should be patient in the waiting room. Dr.Brown is amazing.
Incredible team of professionals. I feel very lucky to have found Dr. Brown. Having macular degeneration, I know he is sincere and doing everything possible to save my sight....
Very good experience!
My eyesight was saved by Dr. Brown. He is a wonderful doctor and very caring for his patients. The staff and nurses are always cheerful and happy to help in any way.
Very nice and clean. Everyone there was polite an helpful. I had a very good experience
Dr. Jeremiah Brown is off the charts wonderful, professional and compassionate towards his patients. He saw my mom, she was going blind in both eyes due to a macular Pucker/hole. Dr. Brown took time to explain everything in a way that we would all understand it. I am a registered nurse and I want the absolute best care for my Mom and she received it from Dr. Brown. His office staff in Schertz is equally wonderful. I live out of state and I had a bunch of questions, since I am on my Mom's hippa list, they took the time to answer my questions and called me back in a timely manner. If I could give them 50 stars I would!
Very professional and staff was very helpful.
Staff is always friendly and welcoming. Technical evaluation, retinal scanning, and procedural preparations are quick and professional. Dr. Brown is open to any questions or concerns, has excellent bedside manner, and is the most competent retinal specialist in South Central Texas, according to many health care professionals. I trust my retinas to no other.
Dr. Brown is amazing! Not only is he incredibly learned and proficient, his patient skills are exceptional.
Dr. Brown explained what I needed to know and answered my questions with clarity in his quiet, calm, caring demeanor. I appreciated that he did not perform a test he could have performed, but explained that the specialist he is referring me to will most likely perform the test. His prices are reasonable.
Kudos to the staff at the Schertz office. I personally appreciate each of you and your professionalism. No matter, what your job for the day, you demonstrate knowledge along with a caring attitude. I respect and appreciate Dr. Brown and his manner of encouraging and giving hope that the eye will get better. It helps!!! E. Henderson
I have AMD and have been to many eye doctors, hands down Dr. Brown is far superior to and Doctor I have ever see. I would highly recommend him to anyone with eye problems.