Reviews of Dunes Eye Consultants (Ophthalmologist)

Heather B.

First visit today with Dr. Mike O'Neal and I was blown away by the whole experience! State of the art technology and wonderful staff! Very pleased I made the change and will be spreading the word to all my friends and family!

Aaron Bessmer

Great service from an excellent doctor. They use the most advanced technology to test your eyes and help you take care of your eyes properly. Dr Ferguson is excellent.

Rebecca Acheson

Great staff. Explained what they were looking at and any issues/concerns. Dr. O'Neill was fantastic. First time patient and the total time for eye visit plus picking out glasses was 1 hr 20 min, probably would have been closer to 70-75 min but I needed to leave and come back which required me to wait in line for a few minutes on the optical side. This was not an issue, but wanted to share reason as one of the negative reviews on Google was time spent/wait time. I expect next year will be slightly less time as they won't need to explain everything to me.

Ana Magana

Very professional &friendly staff.

Ralph R

Just can’t believe I waited as long as I did to finally get my every fixed. Super friendly staff and a great doctor.

Kem Barnett

Absolutely love the staff. I needed help with my sunglasses and no problems at all they just helped me. Very friendly, very kind and understanding I would recommend this place to everyone!

Natalie Te Grootenhuis

Dr. O'Neal was a great help in making my vision better. He along with the team at Dunes Eye Consultants, really provided excellent service and have improved my livelihood.

Ronney Piester

I had a bad experience a week ago but the manager made up for it with a really good and friendly check up.

Monte Bowling

We just moved to the area a few months ago. I thought it would be nice to have and eye doctor so close to where I live so I stopped in and made an appointment for my yearly check up. I got my check up and they were quick to tell me about their treatment for dry eyes that was $1000. I said I would think about that later, with my check up my new glasses and my new contacts my total bill was over $1200. They made quite a production about their technology which I will say was is impressive, and telling me why they were the absolute best, and when you are a patient there you can call Up anytime even if you are away from home and lose a contact, they will replace it no questions asked and tell you where to go to pick it up. The next day after my appointment, I had to take a business trip to Houston Texas. I was driving my rental car and my eyes started clouding over literally looked like I was driving in clouds. I removed one contact to find out it was my eyes it was not just my contacts. I looked in the mirror to see if my pupils look big or not, but I could not even see my eyes in the mirror my vision was leaving me so fast. I pulled my car over into a parking lot and dialed dunes optical, and told them I had a real eye emergency. I told them my eyes were fogging over and I didn’t know why I told him I could not see to drive I was put on hold three different times and I kept saying I need to talk to a doctor now! They finally put a lady on the phone that was in charge of dry eyes treatment, she was very nice but she was not an eye doctor! I was close to a Walmart so I walked in and said do you have an eye doctor on staff that can see me. They said yes we do and in 20 minutes I was seeing an eye Doctor Who explained that the clear care, that my doctor at dunes had prescribed, that I clean my contacts with, along with the solution that he prescribed that I wash my contacts with the next morning, was interacting with each other and causing a film on my eyeballs. He explained my vision was excellent and gave me some drops that cleared up the fog and with in 15 minutes I could see perfectly. They gave me an entire eye check up like you would get for a yearly check up, and fixed me up for $69! I always say that Having the most technologically advanced optical facility is only as impressive as the service you get after the sale!!! I was having a literal eye emergency and I couldn’t get them to let me talk to an eye doctor!!! In a couple of days, the girl from the eye glasses part of their business, Brenda I believe, told me that sometimes on rare occasions Clear Care treatment for contact lenses can enter act with the lense solution and cause that film on the eyeballs!!!! She knew about that, but evidently the eye doctor didn’t consider that important enough to mention!!! These are the FACTS and I am not a fan!!! I will be trading my $1200 technological advanced exam next year, for a $69 Walmart exam were I can actually talk to an eye doctor! Dunes Optical, put your money and service where your mouth is!!!

Christopher Feldman

Needed a last minute contact fitting and Dr. O'Neal was able to get me in this last Friday morning. The staff was very professional, new patient check in was a breeze. The tech was very nice and got all of the pre-work done with no problem. The technology at Dune Eye Consultants is fantastic. Everything seemed state of the art. We took images of the back of the eye without having to dilate. Dr. O'Neal was very considerate when we were testing my vision. I would definitely recommend going here if you need any sort of eye check up. I know I'll be back!

Amber Wisner

Great Office and staff.

Joe King Honeyko

I believe they have a professional staff that tends to be very amiable. I have had positive results in all my experiences.

Sujey Sayre

As a new patient, I called and made an appointment for 10:45 am for a general eye exam. I was told to come at 10:30 am so I had time to fill out new patient paperwork. I showed up right on time and completed my paperwork and waited. Someone came in after I did and he was attended within ten minutes. I continued to wait until 11:10 when I asked what the delay was in getting me in for my appointment. The receptionist went back to ask and let me know that the nurse(?) was doing data entry, but would be with me shortly. I went back to do testing and then had to speak with the doctor. I continued to wait almost another 15 minutes before the doctor came to see me as well. After all was said and done, I was there for almost two hours. When paying, I asked the receptionist what the typical time frame for an appointment was. She said that for new patients, it was about an hour, but she wasn't sure what the delay was to get me in. I will not be returning based on this experience.

no. you are

The Dr. was nice, as was the reception. The technology is impressive. Very nice atmosphere and fairly quick in and out. HOWEVER, do business elsewhere for purchasing frames. you can read my review of Rivers Edge on their page.