If I had an option to give this woman a zero out of ten, I would do so. She is absolutely terrible! She was consistently unprofessional, disrespectful, rude, sarcastic, short-tempered, brash, and rushing during my appointments. Unfortunately, I never-the-less proceeded with my first cataract surgery only because she had been recommended by another physician. Post surgery I realized I had been given very limited information prior to my procedure, and as I result I had no idea what to expect and/or what to watch for. This caused me to have a terrible post surgery experience. Per Dr. Bruening's discharge instructions I called her office on multiple occasions with my serious questions and concerns. The receptionist always referred me to the nurse's station, where an answering machine assured me Dr. Bruening's nurse would call me back. I NEVER received a return call....not even one. I became increasingly frightened and concerned as I was therefore forced to work through major issues on my own. When I went to my follow-up appointment Dr. Bruening offered no sympathy or explanation for her staff negligence, and then brashly admitted she had inserted the wrong lens into my eye. She had the audacity to be rude while she informed me her error could not be repaired, and that I should just learn to live with it. She flippantly stated she now had a learning curve and so would do a better job on my second eye. She then stalked out of the room! I was shocked.
I went to Jones Eye Clinic for my second cataract surgery and had a completely different experience. I was extremely amazed and impressed by their extensive pre-surgery testing. Unlike Dr. Bruening, I am certain these numerous tests gave Dr. Jones the information he needed to insure he would insert the correct lens in my eye. The staff was informative, kind, patient and extremely professional. I did not feel rushed or insignificant. Unlike Dr. Bruening, I was not given the impression that the main concern was how much income could be generated in a day. My outcome was very successful.
I have since talked to the other physician regarding my horrible experience with Dr. Bruening, and was assured no other patients would be referred there. Please take heed of this warning and do not go to Dr. Bruening for any treatment. There are other Sioux City doctors who actually care about their patients.