This practice came highly recommended. The staff was amazing, kind, helpful. We had a double appointment with Dr. Govind and he was not. He was not able to articulate in regards to my daughters diagnosis. He simply said "the nerves in her eyes look different." When I asked what that meant he repeated himself again as if hearing that statement again would help me understand what it meant. Again I asked. He then said "she is glaucoma suspect. We need to monitor it". When I asked if that meant he suspected she had it or if he suspected she would develop it, he said "has, have, could have. We need to monitor it." For a minute both my daughter and I thought she had glaucoma! After asking him to simplify his response again he bounced around all over the place and I gave up. Thankfully, the staff was able to explain later that because her eyes looked different, she is a candidate for glaucoma, but does not have it, and it could not ever develop. But there is a need to monitor to stay on top of things just in case. This came from the staff, who knows what the doctor was actually trying to say. He later mocked me when I was trying to explain what I had been told by a different Doctor years ago about my own eyes. In addition to talking down to me on more than one occasion. Since I have heard such wonderful things about the practice and Dr. Patheja, and because the staff was so wonderful, we are willing to try another appointment with Dr. Patheja. We will not be seeing Dr. Govind again. It was not an experience I would ever like to repeat.