Reviews of Premier Eye Care Group (Ophthalmologist)

Lonnie Kemble

Exam went well. Optical department,not so well.

John Cutright

I can't see myself going back. The staff was brisk and left me feeling unwanted, the doctor, Pham, was less than informative. In the end my Blue Cross co-pay was $40 and I was charged another $35 just for the paper script. The front desk staff said they would bill Blue Cross for the rest - $215. And then they wanted to schedule a return visit in a year! I think not!

Miranda Mierzwa

Love the facility & doctors. The new medical esthetics department is amazing too! I definitely recommend Premier

Annonymoous Anonymous

TERRIBLE SELECTION OF GLASSES. BARELY HAD ANY BRANDS POOR SELECTION. OVERPRICED BRANDS I NEVER HEARD OF FOR $200. NO Prada, NO GUCCI, NO HUGO, NO BURBERRY, NO KENNETH COLE, they did have Ray Ban. Anyway I showed up at my appointment Michelle told me that I saw another doctor and that I would have to pay out of pocket. Which I never saw an eye doctor my wife did. Then Michelle told me she spoke to my wife and she told my wife that she needed to get my authorization released. Then Michelle's story changed again now she said that she spoke to me and told me that I needed to have my authorization released. I said I was called and asked to confirm my appointment after my wife cancelled her appointment. Which I did confirm my appointment. I was sent to 2 text messages reminding me of my appointment. I received a phone call to confirm my appointment. No mention that I needed to get my authorization released. Michelle's story changed multiple times throughout the encounter. The best customer treatment was when she told me I was lying that she spoke to my wife and she remembered speaking with her last week. Michelle was so sure that she spoke to my wife she said she remembered the conversation. Office manager Gloria came out and Michelle said she spoke to my wife & then she read her notes in the computer and the computer says spoke to patient! This is where it gets funny Michelle's story changes again that's right she insisted she spoke to me and she told me it. She remembered now! REALLY? INSTEAD OF JUST APOLOGIZING AND SAYING SHE MADE A MISTAKE SHE KEPT RIGHT ON INSISTING SHE I SPOKE TO ME. She kept right on arguing with me saying that she spoke to me and that I should have known. Michelle & Gloria were very rude and snobbish trying to make me feel as though I was the one that made the mistake. In the end they looked rude and like jerks to waiting room of patients. When it was finally blatantly obvious that they were the ones that made the mistake and realized I was only standing there typing a review they gave me a terrible apology. Thanks for wasting time better yet thanks for being yourselves. You showed me why I will NEVER DO BUSINESS WITH PREMIER EYE EVER AGAIN! MY WIFE WENT TO VISIONWORKS HAD A GREAT EXPERIENCE GO THERE 4X THE SELECTION OF GLASSES. GOOD THING I WALKED OVER LOOKED AT THEIR GLASSES TINY SELECTION OF GLASSES. BARELY HAD ANY BRANDS POOR SELECTION. BRANDS I NEVER HEARD OF. YOU WILL BE SORRY GO ANYWHERE ELSE.

Gloria Farlling

Excellent care. Friendly staff. Efficient visit. Optical shop has a great selection of frames.

Aubrea Thompson

Hard to get a hold of. I've been calling the contact lens department 2 days now.

Melaniya Huff

I like this place. Nice doctors and they taking care of you well.

Starkisha Williams

Staff who answers the phone is very short and kinda rude. They treat people as if "You should already know" how things work. Unfortunately, my daughter has to go back. I don't want to start the process over with getting her Cornea Abrasion taken care of.

Kathy Lehman

Decent care over 20 years then the practice administration abruptly decided that my minor son's secondary insurance (always had it, never used to pay) was unacceptable to their financial system and dismissed him from the practice without warning. Shameful. Stay away.

Gina B

I've been a patient for many years and I have had good service throughout the years. In the more recent years, I've been a patient of Dr. Zimmerman. Her patient care is superb!!! I recommend Premier Eye Care Group 100%.

Barbara Spease

Dr. Geoffrey Brent violates HIPPAA laws by speaking about his terminated employees on Facebook and letting all to see the reasoning why. I have no respect for him or his practice going forward that he is part owner of at this time. He should be fined!

Matt Fisher

I've been a patient here since I moved to Harrisburg 20 years ago and have always had a positive experience!! Staff are always friendly and knowledgeable, and my doctor Dr. Zimmerman is WONDERFUL!! The on-site optical shops are a GREAT added benefit!! There are currently multiple convenient locations, but the N Front Street office will soon be relocating to the West Shore.

Karen Tillman

I called to asked if they accepted a specific insurance. When the call was answered, I was immediately placed on hold for 6 plus minutes. I had to hang up and call back for a 2 second answer. I'm happy they're not the only choice in the Harrisburg area. I encourage them to work on phone etiquette to delivery overall quality service. Perhaps they should consider staffing up.

Una McManus

I've been going here for four years. I highly recommend this practice. They are efficient, courteous, and thorough. I've always gotten in and out in a timely manner. I've found the staff to be friendly and helpful. The place is clean and sanitary.

Lisa Henry

Staff is courteous. Check in was quick. Wait was minimal for the exam. Order glasses and got them within a day or two. Highly recommend.

Cindi Torres

The doctors don’t always sit down to explain what is going on with your eyes, which is a problem. Then you bring in the staff, some of the women here are really professional but others not so much. My father missed an appointment because of me, which I completely understand was not right, but to try to punish my father by making him an appointment 1 month away for an issue that needed urgent care is disgusting! I missed the appointment because my car broke down and I couldn’t get to him on time but they couldn’t care less. They’re in it for themselves. Mind you when we make it on time for every other appointment they leave us waiting there sometimes for hours just to be seen. Hopefully Hershey will be a better choice for my fathers eye care.

Rachael Kent

I had LASIK in June 2008 with Dr Barton. For the first time in my life I could see the world in HD. 11 years later and my vision is still amazing! Great group of Doctors and staff.