Reviews of Ohio Eye Care Consultants (Ophthalmologist)

Dan Raabe

I have had very good experiences when getting both my eye exams and my glasses prescriptions filled at this location. Derek has helped fit me with the appropriate styles for my age and my needs. I thank them for the service they have provided me.

Ellen Smiseck

If I could give the Medina office a zero, I would. The Wadsworth office has employees that are nicer, less rude, and certainly less pissy. It's sad because Dr. Fernandez is amazing, kind, and thorough. Both my parents and I started going to the Medina office 15 years ago and it was great at first. Since Then, they have lost a pair of my glasses and refused to take responsibility for it, and their staff has turned over and been rude and snarky to both myself and my mother. Sad.

Heather Davis

The wait time here is horrible!! Arrive early for an appointment, wait an hour before even being seen by the 1st person, then another 20 minutes to see the next person, going on 2 hours since arrival and still haven't seen the doctor. Very disappointing.

Bradley Jones

I had an appointment scheduled for 3:40pm, scheduled 2 weeks out. They asked me to arrive early to fill out paperwork so I arrived at 3:15. Finally, at 5:15, still not having seen a doctor, I had enough and tild the lady at the desk that I couldn't wait any longer. She asked if I wanted to reschedule so I asked if it was always like this and both ladies at the desk said, "Yes. It is always backed up like this." I said no thank you and said I would find somewhere else to go. This place is a joke. Unless you habe A LOT of time to waste and really enjoy smelly waiting rooms. No thanks.

Brian Saunders

My left eye had foreign object in it ,irritation was unbelievable on a pain scale it was a 9 went to the hospital emergency room cleaned my eye out and said my eye had a scratch They recommend go and see Ohio eye care my eye was still hurting I went there from the er I had no appointment took a chance that they would be able look at my eye they had a full schedule that day ,they new I was in a lot of pain,I waited about 5 minutes and they got me in doctor Amy Fernandez looked at my eye found the foreign material in my eye removed it that was instant relief ,I would like to thank the doctor and the staff they were all very nice and friendly and professional

Robert Berry

Always very professional and concerned for their patients.

michael deuring

They're billing office charged my medical insurance and not my eye insurance. I paid the $10 copay for my vision insurance but now they say I need to pay a $40 copay from health insurance. I've called on multiple occasions and they flat out refuse make the correction that they made. My wife had an appointment the same day and same insurance. They charged the eye insurance for her and she only owed the $10 copay. If I could I would rate it a -5 star rating.

suzanne vansteenberg

Thank you to Dr. Fernandez for an excellent eye exam and to Derek in the Optical Department for the newest, coolest glasses frames on the market! Ohio Eyecare is the place to go if you want the best in eyecare!

Mike Rodgers

I have been a patient at Ohio Eye Care Consultants for over ten years. I have thoroughly enjoyed my experience with the practice, the doctors, and the staff members in the office. Thank you Ohio Eye Care Consultants for taking such wonderful care of me!

Dan Pribula

I have been a patient of Dr. Chi and the Optical Shop since 2009 and have had nothing but excellent care and service. Professional, courteous, friendly and easy to work with!

Diane Stella

Can I gave them a ZERO. My insurance pays everywhere and everything. Called because I have cataracts, because it wasn't on the list, they wouldn't take me. They wouldn't even call the insurance company to see if they would cover. Shame on them.

Chris Raber

Horrible service, had to go back because they had the wrong prescription, over priced eyewear, not friendly, will not be returning

Rachel Burns

I thoroughly enjoyed my experience while visiting this office. The facility was clean as well as the staff being friendly and inviting. So many options frame wise and I was not pressured in any way with any of my decisions. They led me to what was best for me and my prescription. I was so impressed with the knowledge and care that I even purchased a second pair of polarized sunglass lenses to try for the first time. Going forward, I don't think I will ever wear another set of sunglasses without polarized lenses. I feel confident in the knowledge I received from this office regarding my eye health. I will be returning!

catherine raabe

I have gone to Ohio Eye Care or 8 years. I go back because of the great care and wonderful service! Derrick is the best! I wear glasses everyday, so selecting the right frame to compliment my face is important. I count on Derrick to guide me to make good decisions on frames. Rarely does a week go by that I do not get compliments on my glasses. He stands behind what he sells. I had a pair of frames that had faded over a year. He worked with the manufacturer to get them replaced. He helped me transition to no line lenses, which has really improved my vision, very patient with me. Can NOT say enough good things about Derrick and Ohio Eye Care.

Robert Bailey

Excellent eye care had my cateract surgery thru here best surgeon here

Pirate Princess

Quick when they are not busy. When busy will have a 15 minute delay. They are also kind doctors. Definetly recommended.

Pat OSullivan

I have been going to Ohio Eye Care for several years and they have always been very accommodating when I am out of contacts, ordering contacts or have questions. I even had a situation while on vacation and they took care of getting me replacement contacts right away. I really like Dr. Prusinski and her detailed explanation of any testing needed. Pat O'Sullivan

JD Walker

Went in for an examination, and Dr. Prusinski did a wonderful job of accurately measuring diagnostics and coming to a conclusion as to what I was experiencing, as well as set my worried mind at ease! The problem came when I inquired about having the guarantor of my insurance handle the copay later that night (per his request). While a simple "no" and brief explanation would have sufficed, a woman named "Donna" took the opportunity to belittle me with smart remarks and a demeaning attitude. When I asked if she would give him a call to discuss the matter, she refused and told me to do it myself, or suffer consequences if I refuse payment (which there was no indication that I was going to skip out on payment). This woman made me feel unwelcome in a place of healthcare, and has a knack of belittling and degrading the patients that her business was established to help. While I won't talk ill of the work that they do, OEC does not have the best office manager on hand when it comes to simple customer service.