Reviews of Apex Eye - New Mason location (Ophthalmologist)

New Location, 6150 Radio Way, Mason, OH 45040

Average Rating:

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You will see all the reviews of real people who used the products and services of Apex Eye - New Mason location (Ophthalmologist) in the area close to Ohio.

Nowadays this business gets a score of 3.2 over 5 and this rating has been based on 34 reviews.

You may have noticed that the average of ratings is discreet, neither too high nor too low, and it's founded on a high number of reviews, so we can conclude that the rating is quite faithful. If many people have bothered to evaluate when they are satisfied, it works.

You know that we do not usually bother to write reviews when these are correct and we usually do it only if we have had a problem or incidence...

This Ophthalmologist belongs to the category of Eye care center.

Where is Apex Eye - New Mason location?

REVIEWS OF Apex Eye - New Mason location IN Ohio

Ryan Lindy

Edit: If you have Conjunctivitis (Pink Eye), see these guys before seeing a regular doctor. I visited a regular doctor on a Saturday who confirmed that I had Pink Eye and the prescribed an eye drop that was for BACTERIAL pink eye. With symptons not getting better and me needing to get back to my regular work tasks, I visited these guys and they diagnosed me to have a VIRAL Pink eye. Within 6 hours of the right drops, I am clearing up. These people are awesome! (End of edit) I was very impressed with Apex. Very friendly and professional staff. Also very nice facility. These guys helped me out quickly and are bow my new go to eye care specialists. Thanks!

Ahmed Zein

Kristin Evans

Dr. Fox was great! She did wonderful with my kids. the office staff was very pleasant and accomdating.

SpeakRnNout

Last minute appointment booked, was irritated about the wait; they seemed to be a very very busy office but after being seen, it was a great experience. Maybe I don't go to the doctor enough but who calls a visit to the doc an experience. Staff members were nice and very diligent when getting to know vision and appt history, so much, that I was irritated they had so many questions but in the end I really was glad I went there. The facility is top notch, too, and Dr Donahue was very sweet. One star down just because I don't like when doctors over book to have patients wait but it might be because you can only Google so many local doctors and really there aren't too many optometrists listed.

Dylan Marshall

This is not your average eye doctor. A diamond in the rough, a four leaf clover on a dune in the desert. First of all, the front doors to the lobby are basically the gates to heaven. Once entered the staff or should I say the angels are just perfect. The glasses that are being displayed are all just glowing and ready to be hand picked. The technician that worked me up did an AMAZING job. I would never forget how well she did, and I was her first patient she would work alone, and wow wow, I was oddly comfortable around her, even though I usually get really nervous around girls like her! Her name was Alissa M. She wasn't my favorite there though. Cortney G, was my favorite. She was the one at the front desk I don't think she ever stopped smiling. Super polite and patient with how annoying I usually I am. If I could give more than five stars I freaking would!

JJ The turtle

Dr. Meier has been treating my husband who has an eye infection. He has been responsive, personable and very reassuring. We could not be more pleased with the medical care he is providing. Maria Bevington

David Shanks

Extremely disgusted and disappointed with the approach that Eye Care Associates uses when billing. As a 10+ year patient, my 33 year old daughter, who has a learning disability, went in for her annual eye exam and was told by the receptionist that because of the recent change in the health care law regarding regular exams, she may (or may not) have to pay more that the $30.00 copay that she had been paying for years. Her insurance is OUTSTANDING and specifically states that it covers regular eye exams. Confused, my daughter asked the receptionist again if it would be covered. She was told that it depended on how the doctor CODED the bill and that she wouldn't know until she received the form from the doctor AFTER the exam. Confused, yet trusting, she had the examine (the exact same procedure for 10+ years). When she took the form to the receptionist, she was told that the exam was not covered by her insurance and she had to pay $165.00!!! Beware of this potential scam!

Davneet Kaur

Pathetic staff, horrible service, the old tall lady yells and makes fun of customers,. Never seen anything like this. If you charge $200 for glasses(copay) you gotta make them right and not make the customers wait. Crazy.

Hetal Jasani

Office told me that My exam should cost me $100 or less. I got bill for $185. Please beware. They are liar. When I called they were mean. they didn't want to help me. Please don't go to them.

Aimster B

Not happy with my results. I went to Dr. Hudak for a droopy eyelid. He decided instantly that both needed to be worked on. He said the other eye was going to start dropping eventually. He also said that there's a chance the brain could reset itself . Causing the eyelid to drop again or stay the same. (Those things were questionable). After surgery I realized that the left eye was slightly more slanted and still dropped more than the right. He said it was due to the swelling. It's been 2 weeks since the surgery so the swelling has gone done but the drooping is still there. What a waste of time and money!

Dave Johnson

Was on time for my appointment and wasn't called for 45 minutes, so I left. I figure for $230 for a routine check up, they should respect my time.

Paula Shupe

Dr. Fox was great and the ladies who assist with choosing frames are so patient and helpful. Highly recommended!

karen c

WENT ONE TIME FOR MY YEARLY EYE EXAM- NEVER AGAIN- THEY BILLED MY INSURANCE FOR PINK EYE- WHICH I DIDNT HAVE! INSURANCE PAYS 100% FOR EXAMS - THEN THEY SENT ME A BILL FOR 40.00 CO PAY- SO I HAD TO CALL MY INSURANCE TWO TIMES THAT HAD TO CALL THEIR BILLING OFFICE TO GET ALL THIS STRAIGTENED OUT. PATIENT BEWARE!! FELT LIKE INSURANCE FRAUD WITH THIS OFFICE- I WONT BE BACK!!!

Alvin Haglund

Any questions I had were answered clearly. Everyone is always friendly and smiling. I am confident with their care of my eyes, including eye infections and removal of eyelid growths, and recently the much-needed cataract surgery. I am so thankful for the clear vision I now enjoy.

Bethany Emmert

Terrible wait times! Had a 1:30 appointment with Dr. Meier for my children, at 3:10 we're still sitting here waiting to see him!

Stacey Helton

Suffering with graves disease and the staff was was so nice I cant even tell you how gentle Anness was an exceptional doctor he took time and actually examined my eye and referred me to a specialist. Also had someone set me up with all the information and I couldnt be happier.

Carys Mink

shumei rose

Nice facility, new and refreshing decor . The office is very well equipped . A optometrist assistant did most of my eye exam and she is very knowledgeable to answer my questions and concerns . then the optometrist Dr Fox double checked on the prescription and eye abnormality . She also informed me if I up the power of lens I might have difficulty seeing things closeup ,which is common issue for 40ish. I decided not to get new glasses in the end . No pushing at all . Everyone is friendly and helpful . Two thumbs up !

Rhane Blue

Natasha Malott

Friendly & knowledgeable staff, relaxing atmosphere & great music to listen to while waiting :)

Saba Arshad

Not a good place staff took super long long long time.

Paula G

Don't even think about going inside, they will write you a prescription for new glasses without telling you that nothing changed, in fact they lied to me openly saying that my vision was worse and then giving me the exact same prescription I had before. Of course I didn't know it was the same, and only found out after the glasses were done. When confronted with it they had the nerve of saying that's what they always do: "writing a prescription doesn't mean you need new glasses"! What bothered me the most was that they didn't care to apologize, no, they only care about the money they can make, not about their patients!

Pixxi Dust

I have caresource and had called for an appointment and was told that they accept it. What I wasn’t told by the receptionist was that they only do the eye exam and you have to hunt down an eye place for glasses. I’ve been wearing glasses for 25+ years and this is the first time I have experienced outright deceit by an eye exam place. Anytime I have called anyone for an appointment at a medical office I have always been briefed on what service is covered and is being offered. I’m so furious, my exam wasn’t even done by the the doctor, instead her assistant did the exam. I’m reporting them to the BBB because I feel that they’re extremely dishonest and fraudulent.

Vicky Thompson

I have been very plkeased with the thoroughness of care while examining my eyes, as well as how caring the staff are each step of the way. They have worked to fit both me and my husband with the contact lenses that are just right for each of us, which has sometimes been a bit tryciky over the years. There has never been the least bit of problems at any point in time and only the best of care and customer service.

Melissa Orr-Asman

BEWARE! Wish I had read these other reviews before I went. Eye exam was fine - nothing more than I usually get done. But I did mention that I had concerns about my eye health due to a family history of glaucoma and a personal history of gestational diabetes. Well apparently because I mentioned my health history my bill was coded "diabetes mellitus" which of course my insurance wouldn't cover. The insurance's preventative care only covers codes of "refraction". I guess this is a way for them to get more money than what insurance is willing to pay.

Justin Noble

Procedure went just fine. The issues began when they took 6 months to correctly invoice my insurer. Tried to bill me for the whole amount because they couldn't correctly do their job. Accounting staff is rude and inept. Their screw ups cost me money because of the timeline and my HRA. Won't be back, there are plenty of other providers in the area.

Glen B

This is an edit of a former review. I had given APEX a 1 due to the optical shop. I am still holding them to a 3.5 (rounds up to 4) due to communication difficulties. As stated before Dr. Fox is awesome. Her office hours are limited but we both enjoyed visiting her. The optical shop is another story. The expensive contacts are still expensive, however, the charge covered a lot of additional items that were not made clear in my wife's visits. Make sure, before letting them do work that you clarify exactly what it is that you are paying for. I believe that the quality for cost is there, the communication just isn't.

PamelaSu

I was impressed with the business and very happy with the care I was given. All the employees and doctors were friendly and helpful.

Elaine Fehrenbach

Always, always, always have to wait close to, or over, an hour in waiting room. I have been to Apex at least a dozen times with my elderly father and have spent no less than a total of 12 hours of my life in their waiting room. That’s just wrong!

Daniel Carroll

Dr. Meier and his staff were very friendly and excellent. Yes as mentioned in some other reviews there is a wait time, but it is worth it as the Doctors do spend a good amount of time with the patients to make sure all questions are answered. The front office staff, assistants and opticians are all friendly and helpful as well. My wife and 2 sons will be going here now. :)

seas garage

Great staff, knowledgeable doctors, fast, and can take care of eye problems in office.

Nicole Johnson

Staff is always extremely friendly and go out of their way to make me feel comfortable. Dr. Chaudhry is very comforting and good at explaining things in a way I can understand.

Becki B.

Took my mom there for further testing on the recommendation of her eye doctor. The doctor we saw wouldn't shake her because he said he had a bad cold. Yet, he used his ungloved hand to hold her eye open, and got in her face to look in her eye with the scope. Two days later, my mom came down with a bad cold. I would think a medical facility would use better Infection Prevention and Control (IPC).

Julie Rimer

My vision is miraculous after cataract surgery with Dr. Meier! I am 61 years old and I had terrible vision before my surgery. For years, I used eyeglasses at a strength typically required for people with macular degeneration. Making matters worse, I had developed thick cataracts. By the time I had cataract surgery, I couldn't see anything clearly. Dr. Meier thoroughly examined my eyes and explained my options. I chose to go with multifocal intraocular lenses. It's been 5 months since I had multifocal intraocular lenses implanted in each eye and my vision is incredible now. I feel like I am the recipient of a miracle! Now, I only use low magnification readers if I have to read small print, but I have 20/20 vision at mid and long-range distances. I feel like the clock has been turned back 25 years on my eyes. Dr. Meier is amazing! He is brilliant, warm and professional. His staff is highly competent and pleasant. I had one of my post-surgical follow-up appointments with Dr. Donahue and she is also excellent. I have never waited more than ten minutes for an appointment. While the cost of a multifocal lens implant is several thousand dollars more per eye versus a monofocal lens implant, I have never gotten more bang for my buck. I can't recommend Dr. Meier, his staff and the procedure I had highly enough. I am thrilled with and so grateful for my outcome.

Business Hours of Apex Eye - New Mason location in Ohio

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8:30AM–6PM
THURSDAY
7AM–5PM
FRIDAY
7AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Apex Eye - New Mason location en Ohio
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