Reviews of Patel Eye Associates (Ophthalmologist)

RAOJI PATEL

I was extremely satisfied on my visit with Dr. Hitesh Patel on April 26,2016. Sincerely, Raoji U. Patel

Sarthak Pandit

This review does not express my view of Dr. Patel who i respect as a physician, it is based on my experience at the office in Kendall Park, NJ. Dr. Patel is kind and great but the office staff is a little bit chaotic. I had arrived around 8:40 and saw the doctor at 9:30, while I understand the doctor may have been busy, however she could have told me in advance and I would have scheduled an appointment on Saturday when I was not working. When I tried to inquire if the doctor was running late, the lady at the front desk snootily told me this is a doctors office and not Costco so i should expect to wait. When i called the office to make an appointment for the visual field test, and inquire about the co-pay, Ms. Gemini angrily told me I need a medical exam and would have to pay a new co-pay. i tried to patiently reason with her that I have a family history of Glaucoma which is precisely why i see an ophthalmologist and not an optometrist for my yearly check up. She kept yelling at me that i signed a paper to do a routine exam, i said i may have done it in error and she say - "DONT YOU SPEAK AND READ ENGLISH". There was no reason to be mean or rude one must respect everyone regardless of their accent or proficiency of English. I am a health care professional myself and have never experienced such humiliation from office staff. I would have also liked had they done the visual field test right away as my previous physician used to do. I tried to tell her that an error could have possibly be made by me or the office and asked how we can resolve it and she put me on hold and handed the phone to Sonia. She handed the phone to Ms. Sonia who was very kind and has volunteered to look into it. I hope someone from the doctors office helps resolve this mistake as I really like to Dr. Patel and would like to continue to see him. My previous physician was very through and checked last years visit in order to ensure correct appointments are made and while a patient can make a mistake, there is no reason to be disrespectful to the patient, why not try to work with the patient in order to resolve an error? I hope someone at the doctors office can resolve this error as I would like to continue to see Dr. Patel.

NIPA RAVAL

great Doctor

JAYANTA GANGULY

I am very happy with the service since 2016. I have been going to Dr. Patel since then. 1> Front office is always very cooperative & kind enough to leave a good experience with me. 2> Doctor's assistants are good and performed their responsibilities towards me with perfection. 3> I always love Dr Patel's diagnosis & the way he does my Eye examination with perfection & with a smile. . 4> Our family, relatives, friends started going to him and they too are happy.

Neha Jadhav

Very good knowledgeable Doctor

Shilpa Jain

It was a good experience overall. The administration was polite and the Dr answered all the questions that I had. The choice of glasses was limited but still I could find what I wanted. Would recommend it to anyone.

Bruce Herbst

The staff was very nice. My eye examination was very through. I was very pleased with my examination and the explanations provided by Dr. Patel. A very positive experience.

R S

Been going to this Ophthalmologist for the past 7 years or so. Waiting room is usually pretty full (a good sign) but I am typically seen quickly. Dr. Patel has a warm personality, is attentive and thourough. On a recent visit I was especially impressed by the usual high level of service by Myris, the receptionist. Though I had not been seen by the Dr. in two or three years, Myris' excellent memory of my subtle idiosyncracies, such as proactively providing me with a slip of paper and pen so that I could write out my social security #, impressed the heck out of me. Though I was in a cranky mood that day, Myris rebuffed every curt comment with patience and respect. She is a true professional and a kind person. THANK YOU Myris!

Dinesh Shah

My wife had her cataract surgery done by Dr. Patel and all the appointments and follow ups where professionally handled and on time. The only down side was when she went to get her second on corrected she waited for 3 hours. It was like they forgot about her, but at the end everything worked out, so no complaints. My wife's eyes are doing well which is the most important thing.

Ayeisha Robinson

Great staff and very efficient. My entire family from 2 years old and up use this Dr.

Ankur Patel

Dr. Malvika Saharya is very knowledgeable and treated my daughter very patiently...

Edison Ortega

Great service

Tirath Kairojn

The office is professional and pleasant. The procedures went well and my eyesight is improved.

Santosh Mustelwar

Staff is unprofessional and lazy.

Pratyusha Pallavi

Very professional and caring doctor. Staff and administration needs some improvement in areas of being responsive and managing patiet flow/appointment timings better

Patricia Boyle

As a patient of a few years, I have always been very pleased. Dr. Hitesh Patel takes the time to explain procedures. Waiting time was short. Staff was helpful and pleasant.

Raxit Patel

Dr Patel is great. He knows what he is doing. Made a good decision in choosing this practice!!

Keyur Patel

Staff was great and everything was explained clearly for lasik procedure. Only downside is the extended wait time during appointments, if not for that would give it 5 stars.

Rahul PVS

Experienced Doctor and polite staff. Had a pleasant experience on my 1st visit.

Marwa Mohsen Korayem

Fast and experienced check up. Friendly nurses

Vinita Patel

Dr. is good staff is not so great and over booking of appointments lead to waste of time for us and Kendall Park office needs to open every Saturdays and mostly every day.

Arun Vyas

We were pleased consulting Dr Patel. His examination of our eyes was through and quickly done. His observations and advice was concise and given in plain language. Thanks

Bobby Johnson

My wife had cataract surgery on both her eyes and was very pleased with the outcome. She was seen in both offices and was very pleased with the office staff. They were very courteous and patient in explaining what each procedure involved. She was extremely happy with Dr. Patel and his friendly, professional manner. She have recommended him to friends and hopes they make an appointment.

Olga Barahona

Great doctor!

Gaurav Bahal

Very organized and knowledgable staff. The doc took time to explain the problem and answered my questions patiently. The equipments are well organized and the staff does a great job of getting all tests done smoothly. Great experience.

Purvi Rathod

I wish I would have looked on yelp instead of here on google. I was looking on google for ophthalmologist. The ratings on google must be paid for because I concur with a majority of the not so stiller ratings on Yelp. The receptionist Sonia and Victoria ( I may be wrong on the second name) had me on hold forever. I thought I'd let that slide. Offices get busy. Once I got Sonia on the phone it was all over from there. The incompetence at this office is amazing. How are they even in business?!?!? I'd go anywhere but here. All location are unprofessional and disorganized. Disappointing to say the least. Bad service before an appointment is even made. Glad I didn't become a patient. Who knows what billing mess I would have gotten with the incompetence they showed from the front end and call center staff.

Kasiviswanathan ananthanarayanan

Excellent service Doctor answered patiently for all questions

Elie saade

The examination was perfect i got in on time the Doctor Patel was very friendly now his one of my favorite Doctor

Vinay Koushal

Utmost professional service! Very impressed with staff and doctor's utmost professionalism!