Reviews of Cataract And Eye Disease Specialists, Inc. (Ophthalmologist)

Lego Zombie

The lady that assisted my client was rather rude, down putting, was short tempered, impatient and just all over horrible attitude. I understand if she was having a bad day but she shouldn’t be that rude to a patient. My client had felt like they failed after their eye check, when they are there to get help with their eyes. This lady needs to learn hospitality. She was more civil towards the end, but I felt it was only because we were about to leave.

Tina Lane

They have been taking care of me since i was a kid. I love these doctors. They truly care.

Glenna Miller

Due to an emergency eye situation, my optometrist sent me to Cataract and Eye Disease Specialist, Inc. and they were wonderful. They fit me in on short notice and the care I received was outstanding. I have been seeing the doctor every 6 months. Just recently I had a concern and they were able to fit me in the same day. I did not have to wait long, however, I am willing to wait as long as it takes to get the proper care. Thank you!

Caryn Hammond

My clinical experience with this office (specifically Dr. Rothstine) was excellent. Because I wore hard contact lenses for decades, I had to go without them for several weeks prior to my cataract surgery in order to give my eyeballs a chance to re-shape themselves. This required 2 or 3 pre-op visits, in which Dr. Rothstine meticulously measured the change in the eyeballs and assessed whether or not they were still changing (if they were still changing shape when he'd performed the surgery, the surgery wouldn't have been successful). He didn't take short-cuts to expedite the process, which other doctors may have. I really value his perfectionism in that regard. However, the way the office is managed is a different story. Combining my pre and post-op visits, I probably made 6 office visits. Without exception, my wait time was always AT LEAST 30 minutes, and more often than not exceeded an hour - sometimes up to an hour-and-a-half. On my last appointment (11/4/16), which was for a final post-op checkup, I left the office exactly 2 hours after my scheduled appointment. When I asked the front desk if I could talk to the office manager, she responded that there was none. When I asked who does the scheduling and how it's managed, she explained that they only have a template which the office physicians provide. It clearly is not working. Yesterday, I was told that there had been 5 emergencies that morning. I, and most people, understand occasional delays in appointment times due emergencies, etc. However, when inordinately long wait times are consistent and the norm, something is wrong and needs to be assessed. I would strongly encourage the doctors group to invest in an office manager. It will go a long way toward patient retention and satisfaction.

Jamie Teasley

Absolutely horrible, waitied for over 3 hours for my mom to be seen. Then the dr sees her for only 15 mins, the staff is rude, i has my small kids with me and asked if u could change the channel on the tv they said they didn't want to change the TV channel off of a show that was very inappropriate for young children. Finally they changed it after I threw a fit. Ridiculous, don't go here.!!!!!