I went to the Garden City location and will never go back. For one, they were VERY rude. They didn't even smile at me or say hello when they called me back, I just sat in the chair in the room in complete silence when they were clicking around on their computer for a good 10 minutes. They'd ask me a question then silence again for another 5 minutes or so. Then the lady puts many different kinds of eye drops in my eyes and starts poking my eyes with things without even telling me what is going on the entire time. Dr. Yaldo comes in, doesn't smile or introduce himself, just sits at the computer and starts talking to the lady about me like I'm not even there! I was not acknowledged whatsoever. Then, they say something about putting some kind of "plugs" in my eyes and tell me to sign this paper and I ask the lady what they are and she starts telling me "Oh you just check on here what applies to you.." and I say "...no...what ARE they..?" And finally she tells me. Dr. Yaldo is sitting there talking to another lady about ANOTHER patient while in my room...HELLO. So they put the plugs in my eyes and don't tell me whether they are permanent or temporary so I had to ask and it turns out that they are temporary and will dissolve on their own which they failed completely in telling me this. Oh but when I went to the last lady, of course she was nice because she was the one you give your money to. She told me I needed LASEK instead of LASIK which is a different procedure with MORE pain, MORE recovery time and of course, MORE money. She tells me it's going to be $500 more...I told her I CANNOT do that as I already paid them $2500 for the procedure..she says "Well if you want..I can cut that in half to $250 for you.." ..... And I can't back out because they told me I will not get $500 of my money back...I am FURIOUS. I will recommend people to NOT go there.