Reviews of Vision Associates (Ophthalmologist)

103 Main St, Marlborough, MA 01752

Average Rating:


You will be able to see the reviews of people like you who consumed the services of Vision Associates (Ophthalmologist) in the state of Massachusetts.

Nowadays this firm has a rating of 4.2 out of 5 and this score was based on 37 reviews.

As you can see it has an average rating is high, and it is founded on a high number of reviews, so we may conclude that the rating is very reliable. If there are many people who bothered to give their score when they are pleased, is that it works.

You know that we do not usually stop to put evaluations when they are positive and we usually do it only if we have had a problem or incidence...

This Ophthalmologist is classified in the category of Eye care center.

Where is Vision Associates?

REVIEWS OF Vision Associates IN Massachusetts

Walter Solfiell

In over 25 years Vision Associates has never let me down, I highly recommend them.

spam fu

Optometrist was nice. Bag my glasses came in has someone else's name and my eyes hurt. Not worth bothering the 5 women behind the counter, who made it clear they want fewer customers--I will do my part. William Brady, if you want your lenses hmu.

Alyssa M

Dr. Sleight is great! You can tell that she loves what she does and that she cares about her patients. She took the time to go over everything with me after my appointment. They even went above and beyond to help me find a new pair of glasses! Overall, the entire team is very friendly and professional.

Sarah Jean

I have been going here since for 19 years and will never go to another eye dr.

Zarius Dubash

They will take care of you 100%.

Don Green

Been going there for years. Tried to make an appointment for very blurry vision and the women (Simone) first drilled me about my insurance, then couldn't see me for weeks. Worse customer relations in the world! I wouldn't go back there if my life depended on it

Thomas Howland

Been coming here all my life. Highly recommend.

Lucy G

PJ Raposo

Dr. Sleight and the staff are super friendly and knowledgeable! They have frames ranging from Tiffany to Oakley, Ted Bakers to Ray Bans. It's located right on Main Street where it' convenient to stop by in the middle of your day of errands. You'll be happy you stopped by for a visit! :)

J Kelley

This is a good optometrist center. The doctors are excellent. The eyeglasses store could use a more upscale collection of frames.

Jill Rogers

I walked in with my toddler with a prescription from my eye doctor and my frames and just wanted to know how much it would cost to replace my lenses with my new prescription. The girl at the desk wouldn't even give me a ballpark- said I had to talk to the optician, which would be a wait. Like I could do that with a baby. I'll just go somewhere else.

Christine Martino Forte

Always helpful, punctual, caring and courteous. Been going here since the 80's with Dr. Grossman and upon his retirement switched to Dr. Barsamian. Rick is a great Optician who is helpful and knows his stuff! Our options are explained well and we feel they are always looking out for what is in our best interest.

Patrick Neill

john fraize

Brian Hale

I have been going here for 25 years. I have always received excellent and prompt service. Very good glasses at reasonable prices. I have been able to pop in and have them fitted, cleaned, or fixed quickly.

Robert Sousa

sonia Aviles-Pereira

Brian Plain

My first visit to Vision Associates was excellent! I met Dr Oldham and he was very personable and my eye appointment went much faster than I anticipated. All the receptionist were all very nice and I would recommend Vision Associates to others in the Marlboro area.

Joseph mini

This place does great eye exams, very professional in that regard. I made the mistake of purchasing eye glasses through them and am not happy. Purchased prescription Oakley sunglasses, I paid $245.00 for these and this was after a $200.00 insurance discount, so the full value of these glasses is $445.00. With glasses this expensive, I asked do they come with a hard shell case, this was very important to me, and I was told “absolutely”. Anyway I just picked them up and they come in a flimsy little cloth sack, I said where is the hard shell case, “they don’t come with a hard shell case, that’s about $30.00 extra. I would have ordered the case if I had known this, an extra $30.00 is nothing if it protects $445.00 glasses. Now I’m stuck with this bag that the glasses bairly fit into and offer no protection. How am I supposed Cary these in a bag without having them get crushed ?? And if I drop the bag, there not protected. I don’t know how I’m going to carry these around in a flimsy bag without them getting crushed or destroyed. I feel really let down. Very frustrating. This story gets even better.... when I asked them about getting an Oakley case, they said that they didn’t have them in stock and that I would need to order them for $30.00. I got back to work and decided to call them and let them know that I was promised the case and I expected them to order and pay for the case. They put me on hold, and then came back on the line and told me that I was right, I was supposed to get the Oakley case with my glasses. Then the woman told me that she had the case and she would leave it at the counter for me to pick up. I found this amazing, because when I was there they were insistent that they did not have these cases in stock and I would need to order it and pay $30 . I picked up the case, and the glasses don’t fit properly in the case. I find this chain of events amazing, it appears they have no management at this place. I will go to Oakley at the Natick mall and buy the proper case.. I find this chain of events amazing, it appears they have no management at this place. I will go to Oakley at the Natick mall and buy the proper case. I will not walk into vision associates again To be given a bunch of stories on the run around. Severely aggravated with the situation.

John Agoglia

We were recommended by a friend as my teenage son wanted to move to contacts for hockey. The doctors and staff were so great our whole family now goes there.

Monika Turek

Coming here for a while, always professional and kind service.

danielle leite

Ron Matthews

The staff at Vision Sssociates are some of the most compassionate, generous, and kind people I have met. I did not buy my glasses from them, but they were still willing to adjust my glasses frames. And they did an amazing job! This place is top notch!

Ryan Mish

The Dr. went over everything, one step at a time. He was funny which made the appointment go by quicker. Nobody tried to pressure sell me anything; which I appreciated.

Prosper Danquah

I visist for the first time and the service I received from everybody was so Professional.Dr Chris was the best. Thank you so much for your good service

Susan Austin

This is the best overall optometry care I have experienced. From the eye appointment to assess vision to the purchase and fitting of my eyeglasses, Vision Associates was thorough, professional, and accurate. I completely agree with the other reviewers who said that this practice puts their customers first!

Kevork Dikramanjian

Very good experience. The crew there is very helpful. I'd recommend my friends to go there.

Abhishek Satishchandran

Great optometrists and opticians. I have been goin got them for nearly 9 years after being disgusted by the level of service at the many I went to in worcester. They will work with you to get the right glasses for you without the up-selling of the chain stores.

Jon Bush

My wife and I have been going to Vision Associates for a few years after having gone to several different eye care providers over the past 20+ years, and VA is by far the best we've been to. The team of people here (and they are a *team*) are friendly, professional, knowledgeable, and they put you, the customer, first. We went in today shortly before they were closing (on a holiday weekend no less) and they could not have been more polite and accommodating while I picked up a contact lens prescription, and my wife picked out a pair of sunglasses (Maui Jim) and had them properly fitted. We will be customers here for many years I am sure, and I highly recommend Vision Associates to anyone in the Central Mass area needing high quality eye care provided by a high quality staff.

Brandon H

Well for those who gave a bad review, you must of gone to the wrong place. Because I've lived in town for 33 years, since I was 4. Been going to Vision Associates, admittingly not all the time but for the last 10 years straight. Always great friendly service, even with my picky Ness of finding glasses. Thus why they have a huge customer base. Thanks Associates

Gary Cattarin

I and my family have been patients / customers for many many years and wouldn't consider going elsewhere. Dr. Sleight is terrific, she's never failed to spend the extra time it takes to deal with my difficult presciption and other needs. Their policy is simple: if you're our customer, we take care of you. No gimmicks, no coupons, no chain store games, just solid professional service.

Allie Blaser

WAS going to be a new patient but I didn't even get that far...I walk in and they tell me Dr. is out until September and that they had tried to call me. I received no calls, or voicemail, so they look and see my appointment was never made?? Kindly asked me if I would like to re-schedule, denied their offer without hesitation and walked out. What a waste of time, I will not be back.

Eric Sheridan

Great optometrists and great opticians. Convinient, too.

Cynthia Flanagan

My first time going to Vision associates was last year. I was very pleased with the three pairs of glasses I got. Mr Bruce was especially accommodating and went above and beyond what I had been used to. I am thrilled to know they do such a great job and are out "to please" I will be going back again to replace lost sunglasses.

Iqbal Rizvi

Everything is bad except customer service ! Here are the facts only: Eye exam was not done correctly and the prescription was changed after two week while I picked up the glasses. Glasses are still not good, I am using my old one most of the time. I paid full amount $199.00 at the day of exam, but Vision associates billed me for the balance of $89. According to them I only paid $100 in advance. While I showed my credit card statement, they agreed, but their book state total bill was for $189.00. Upon indicating why they charged me $199.00 instead of $199.00 they are now refunding me $10.00 Does this show that their acts are not together from the optometrist to the billing.

clarissa lion

Expertise and value from generations are clear.

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