Reviews of Mass. Eye and Ear, Stoneham - Eye Center (Ophthalmologist)

Cheryl C

We've had such a great experience here. My son has had 3 sets of ear tubes, and the staff has always been great. We've seen Dr. Rho for over 3 years and I can't say enough good things about him. He is professional, informative, caring and nice. Would highly recommend Dr. Rho and Mass Eye and Ear of Stoneham.

John G

Doctors are really good. I go to stomeham for my eyes and Ive been to Boston for surgery once. Everytime I have had to wait for hours. For no good reason except their busy. If they straightened out there scheduling for appointments I'd give them 5 stars and rave reviews.

terry Desautels

tried to make an apt with Dr yoon today. Gave all relevant info to each person, yet I got transferred FIVE TIMES!!--back to the original rude person. Horrible patient service--not worth it. I made appt. with another ophthalmologist.

David Houghton

some doctor's are nicer than others

Bayoan Martinez-Yung

I went to this eyedoctor when I was a kid, and later moved to the one in Saugus, and later Malden.

Beverly Rzasa

Excellent care locally!!

Janine Corwin

I've been a patient of Dr. Kim this past year. He operated successfully on my detached retina. From the start, I was very impressed with the exemplary care I received from Dr. Kim, the staff in Boston and Stoneham.

Greg DiPietro

Mass Eye and Ear is one of the many healthcare providers these days who provide zero transparency up front when it comes to the tests they plan to perform on you and the costs associated with them. I visited Mass Eye and Ear in September to figure out why my eyes were irritated and red anytime I wore contact lenses. Within minutes of being seen, it was determined that I was allergic to the contact solution I had been using. That was all I was there to have diagnosed, but instead of sending me on my way, the technicians and doctor proceeded to perform several additional tests and exam procedures - all of which were billable services. One test measured my astigmatism, and another checked my corrective lens prescription. They dilated my pupils even though they already knew what the issue was! Those are just three of four or five examples. The problem though is that I didn't visit the doctor with the intention or hope of having any of these extra procedures performed, in part because I routinely see an optometrist who performs these tests. I already knew I had astigmatism and I already had a valid lens prescription. Of course my insurance company and I were billed for the unnecessary and unrequested tests. I feel sorry for the insurance companies and patients required to pay significant amounts of money for tests and procedures that really aren't medically necessary. What makes it worse is that each time you are treated, the bill amount you receive always ends up being a surprise. I've written to Mass Eye and Ear's Patient Advocacy Group, and was not advocated for. Until I am able to see and approve a list of services that the doctor and staff plan to perform and their associated costs prior to a visit, I don't plan to return to Mass Eye and Ear. Tired of the wool being pulled over people's eyes!

Sally Kisch

Dr Gardiner is the Best!