Difficult to review, Dr. Dostal is fantastic 5 stars, has been my eye doctor for years. Glasses department 1 Star, this was my first time ordering glasses from them and I had a special request I was leaving on vacation in 7 days and required the glasses within that time frame. normally glasses take 7-10 days and my request needed it to be 7. They called the lab that accepted my insurance and did not feel comfortable that could be accomplished. They then tried a local lab that did not take my insurance and although would cost more assured me that the material was in-stock to make the glasses and it could be done provided they passed inspection when finished. I decided to take the chance. When I called a week later to see how it was going I was told it's 7 to 10 days, when I asked about the discussion when i ordered them was told the girl was on vacation and the lab MAY be able to have them the next day but they would NOT BE what i ordered as they didn't have the material to make them (would not darken). since my vacation included a beach this was unacceptable and I cancelled the order and will spend a week at the beach without sunglasses. I would strongly recommend against using them. If they had followed up with the lab as i was led to believe they would, then i would of known earlier and had an opportunity to try someone different.
UPDATE.. I have updated this from 1 Star to 3 Stars due to the prompt no hassle refund the office provided me.