Reviews of D'Ambrosio Eye Care (Ophthalmologist)

Amber Rios

LOVE this eye care center. I wouldn't go anywhere else. Doctors an assistants are very nice and attentive. And very good with children as well. Both me and my son go here.

Jenny Eaton

Excellent care from excellent doctors! Friendly service and quality care...my family wouldn't go anywhere else!

Tony Dellechiaie

They were not horrible but both times I had an apt there I was there for 2.5 hours each time. Very slow and the Doctor seemed a little arrogant and rude.

Marlen Mirambeaux

Some of the staff have bad assistant, very negative. I waited 1 hour for them to call me..

Brittany Ailey

My 1st impression wasnt the best. This place is very unorganized and needs better frontdesk representatives. Made my appointment 1 week ahead of time and took time off of work to go to it only to be told when i arrived that i wasnt in the schedule. The lady at the desk didn't even seem to care or even try to offer an explanation as to how or why my appointment wasnt scheduled. They were able to get me in that day but had to wait over an hour to be seen.

Carol Tule

I really like the ladies in Leominster store. But today it took me 3 phone calls and 12 minutes to get through call center hell That's not customer service. Epic fail, what a shame you have gone the way of businesses without enough respect to answer your phone

Billy Boy

My Daughter had gone to D'ambrosio Eye Care and it was time for me to go for a check-up because of my diabetes. I went June 2014 and the Female Dr. I saw was excellent and everything seemed OK. I had wanted a new prescription because I got headaches, but they said what I had was good enough, and they'd check again in a year. Fast Forward to Feb 2015. I was having trouble with my vision. Things were going blurry randomly and I was becoming afraid to drive. Plus, I felt sensitive to light and thought something wasn't right, so I made an appointment. They took me in on a Saturday. I mentioned my issues and that I'd also like to get a prescription for bifocals as I felt that was the cause of some of my constant headaches. Well, the staff was light and the people there seemed a bit arrogant and didn't even listen to what I was saying. I was given a cursory eye exam, nothing in-depth that would be used for filling a prescription and another test. In the end I was told I had dry eyes and was given a prescription for Restasis? $370.00?? I didn't have the insurance to cover that, and I did not feel I had dry eyes. I walked out without a prescription for glasses and was never given a reason for my blurred vision. A week after my visit I temporarily lost partial vision in my left eye. What ever I had was progressing, but these people THOUGHT they new what they were doing and didn't even listen to me, or look for a related issue. Never gave me any ideas, or how I should follow-up if it re-occurred. To me, the staff I dealt with that day were arrogant and clueless. I ended up going to my GP who sent me for some other tests and referred me to a DIFFERENT optometrist. Maybe if I had gotten the same Dr. I had the first time, who seemed very competent, things would have gone better. But I won't ever go back there with a chance of seeing the arrogant, incompetent ones again.

Jessica Davis

They are awesome,!!!!

Katie Carlisle

Comprehensive, caring, professional approach to all my family's eyecare needs. We always feel like we are in good hands when we go to D'Ambrosio Eye Care.

Sara Plouffe

I had a great experience. The staff was friendly and helpful throughout my entire exam. I would highly recommend D'Ambrosio Eye Care to family and friends.

Ronald Herskowitz

Last Monday I had pain in my left eye near the tear duct. I called the office and they got me in to see Dr. D'Ambrosio within 1 hour of my call. After he examined me thoroughly he reassured me that there wasn't anything seriously wrong and gave me eye drops. I was comfortable and better by the end of last week. Very thankful for great staff attention from the front desk and technicians as well as Dr. D'Ambrosio. Great service.

Mike Gray

The staff seemed nice but wow slow! Had a 1040am apt time, was not roomed until 1135 (after I had to ask if they were running late). Waited until 1155 and finally walked out after NOT being seen. IF I had waited and DID need my eyes dilated I would have been there for 2+? hours thats ridiculous if you ask me.

Michelle Striegel

I got my glasses at Lencrafters. Well, one day at work at the hospital my glasses broke. I NEED my glasses. My supervisor told me to call DAmbrosio and see if they will fix it. Even though my glasses were not from there, they knew I was desperate told me to come in and they fixed it free of charge in 5mins(Edward) and I was back at work in no time! I also had to travel that night. They were heaven sent and I will be going there next time! Highly recommend and thank you so much DAmbrosio!

Ella H.

I called twice today and was on hold for forever then someone picked up I told them I needed to cancel an appointment and reschedule. They put me on hold again and someone picked up after and I got explained again and they straight up just hung up on me. Then I called again and no one picked up. But as soon as I called the Lancaster one they picked up right away and helped me and I specifically told them I want to go to the Lancaster one because the other office was rude. Never again will I even try to go to the one in the Kmart plaza, that was awful.

Ricardo Rosario Jr.

awesome place ever best costumer service