Reviews of Bennett Family Eye Care (Ophthalmologist)

Ric Wheeler

We have been going to Bennett Family Eye Care for many years and keep coming back. The doctors that do the eye exams are very professional and well informed and we have always had great experience with the eye glasses.

Lori Bulpett

Very friendly and professional! Technician informed me beforehand that insurance may not cover a particular test and gave me the chance to opt out. Dr Barr really took the time to answer all of my questions. Also I just called to ask for a receipt for my visit last month and April sent it to me within a minute! Great service!!

Emily Woods

My first visit- extremely impressed with the office staff and the state of the art equipment they use. All of the staff were friendly, professional and efficient. Both Grigor and Dr. Macbeth spent time to explain the tests and my results. Highly recommend.

watertown pedi

Myself and a few members of my family had a few problems when we went to Bennett Eye Care, I was really upset and dissatisfied but then Kristen, the office manager called me and was very sweet and bent over backwards to correct our experience, which totally turned me around. I would now return. Thank You Kristen

Kim Beer

First visit, staff was unfriendly and acted like I was a bother. Very unhelpful. Phone call not returned. Everything seems difficult here. They will make you jump through hoops to order glasses. I got the feeling they don’t like dealing with VSP. Go to SEE in Harvard Square to order your glasses they are super helpful and easy to work with.

Kitty Lynn

Fantastic doctors for eye exams and very nice modern facility with latest equipment. However the eye frames are way overpriced. They only carry the most expensive lines.

Shymania Moses

My experience at Bennett Family Eye Care started off as a good one. I was pleased with my eye exam. When I went to order my glasses I used my husband VSP and I paid $500.00 for my frames and lens. My lens were scratched and they had to be returned 2 times over a month's time. I find it hard to beleive that I still should have had to pay for the lens when the company they used messed them up twice! I would never recommend ordering glasses but the exam is ok......

Cassie Giuliani

Great hours and very accommodating. The staff is always very friendly and I have had only good experiences as a patient here.

Virginia Easton

very welcoming and helpful , Great experience. Thank you

aaron wolfe

This place is a gem. Outstanding staff. Very friendly. Very thorough. Can't recommend highly enough.

Grigor Martirosyan

Wonderful staff, kind and punctual.

Knightenator

Great experience with my eye exam - super knowledgeable and thorough, very friendly. Very nice office space as well. Saw Dr. Macbeth.

Nicole Heisler

GO TO LENS CRAFTERS!!! What a racket. My daughter is 6, she "needed glasses" like good parents, we got her those glasses, but when she came back in 3 months to have them checked, suddenly her eyes were perfect. (seems odd to me but ok) We then come to find that we needed a referral and they billed our insurance and screened our 6 year old for tobacco use, "standard for a check up" to see if her eyes were ok with the glasses on?!?!?!?!??! Now I have to pay out of pocket for the entire visit, having called the office 3 TIMES to inquire about the bill for the office visit. IM FURIOUS and will NEVER return and can assure you and everyone at Bennett family eye care that I will tell everyone who will listen to go to lens crafters instead. I always seek to support small businesses but this time it really cost me a lot of money.

Susan Carifio

I have been coming to Bennett Family Eye Care for many years and have always been pleased with the calibre of the service. For my last visit I saw Dr Belleville, whom I had never previously met, and I was very pleased with the level of service. I will say, though, that the cost of the actual frames etc. seems abnormally high, and I typically get these elsewhere. That aside, I highly recommend this practice.

Riza Ture

They charged us double and when we realized that they said "we can't give your money back, you need to come back tomorrow"

B Wilson

My husband had his yearly eye check-up last May 11th, and he had Dr. Bennett this time. The last time he was there, he had a different optometrist. Her first words to my husband were, "So, you have news for me?". He thought, why would he have news for her when he hasn't met her before? It wasn't "Hi, I am Dr. Bennett." My husband knew that his vision had changed, so he thought maybe that was what she was asking. And then she retorted, "Was there something about your blood?" So he informed her that he was recently diagnosed with diabetes. And her eureka response followed by the condescending lecture culminated in her calling him a "juvenile delinquent." First of all, what kind of doctor shames her patient? Second, how arrogant is this doctor to assume she knew everything about him, his history and his diabetes? She was pompous, to say the least, to exclaim that she is the "window to his diabetes". We live a block away and previously had a good experience despite the attitude from the front desk, hence the old review in another site. So I decided to read other reviews there only to find out that this has happened a few times before with Dr. Bennett. Now, I am rethinking this. Why would I want any of my family to get insulted and shamed on their appointment? This is why some people decide to not take care of themselves or ask for help because they get shamed for their own health. When the key to one's recovery is accepting your current state of health so that you can face it honestly, a safe environment is what the doctor needs to provide.

Brad stearns

As a wearer of eyeglasses for 45 years, and customer of many eyecare busineses - both single stores and large chains - at Bennett Family Eyecare I received just incredible and impeccable service. Phew a long wordy sentence - but the praise is worthy. If you haven't tried Bennett, you've missed visiting the one place the other stores should model their services against. For example, in preparation for my new progressive lenses I was asked how I used my glasses most - close up detailed work - and they used an instrument to precisely register my ideal progression. WOW is all I can say.

Dan R

Great hours. Lots of services at one location. Very efficient and friendly service every step of the way. I hadn’t been to an eye doctor since a very rudimentary exam about 20 years ago, so I learned much more than I expected about my eyes and how to care for them going forward.

Christianto Putra

The staff was extremely friendly. But the price of their items was OFF THE CHART! I've found the frame I liked and they quoted me $480 for the frame. For the same frame, I found it actually only cost $230. That is more than 100% markups. Rip off or just business? Your call.

Sandra Smith

Super rude staff and very expensive exams Would not recommend- was quoted one price of $173 when scheduling my appointment and then another price for contacts lens which ranged $350-$400 for both the eye exam and contact lens prescription. The astaff was extremely rude and when I asked for someone to research my insurance and call me back. She said sure and hung up on me without getting my contact information.