You have all the opinions of real people like you who consumed the services and products of John L. Burns, OD (Ophthalmologist) in Maryland area.
To this day this firm has a score of 5.0 stars out of 5 and this rating was based on 183 reviews.
As you can see its rating is excellent, actuality, it gets the highest punctuation it can receive., and it's founded on a high number of feddbacks, so we may say that the valuation is quite reliable. If there are many people who bothered to evaluate when they are satisfied, is that it works.
As you know, we do not usually bother to set opinions when these are correct and we usually do it only if we have had a problem or issue...
This Ophthalmologist is classified in the category of Optometrist.
Dr Burns came highly recommended from one of his employees I met at a nail shop a year ago. It took me so long to get here because I lost the phone#. Using the internet and Google maps. I located the the office and retrieved the phone#. It was well worth the extra effort. I was pleased with the service, the staff and the exams. Dr Burns explained what I was experiencing and offered to help get me by getting the lenses I needed to read distance, close up and I would not have to adjust my head so much at work using the computer monitors. So looking forward to my new glasses. Just a few more days. Thank you Dr Burns and Staff.
EyeCare in Clinton has an outstanding staff and I give them 100% in Customer Care Service. The staff is friendly, knowledgeable, caring, and very professional. I will definitely be back and will recommend them to my family and friends. Pamela Tyson Upper Marlboro, MD .
I had a very good experience here. They were friendly, conscientious, took their time and basically made me feel valued. I hadn't really had this experience at too many eye glass companies. I was a little disappointed at the small selection of frames that i had to choose from for my insurance carrier but to be fair that's not their fault and they might not get a lot of clients with my insurance.
Dr Burns and the entire staff at Eye Design are awesome! I have been with them for about 15 years! Great service! Great atmosphere! And I love the special gift they give to the ladies with each visit!
I love my new eye doctor's office. I received fast friendly service as soon as I walked in the door. The appointment was quick and professional. The staff were friendly. Dr. Burn and his staff are great! I highly recommend them if you're looking for a new place to get your eyes checked and glasses replaced.
I have been going to Dr. Burns for at least nine years. The best doctor ever. He also examined my grand children eyes. He is very good with children. Very friendly and patient. And the staff is awesome also. I can’t imagine who went to another doctor to get my eyes examined. I must try a doctor. I guarantee you’ll be very pleased.
I really liked my visit. I had the ability to get the necessary new patient paperwork ahead of time. My appointment was on time they did an excellent job. The glass selections were nice I would definitely recommend them to anyone that is questioning the "big retail" Optometrist . I don't believe Dr. John Burns mission is to just sell glasses.
The Eye Design eye care center is a great place. If anyone wants great eye care, they should visit the Eye Design Team in Waldorf, MD. Great Job, Excellent Service!
Great practice! Professional and friendly staff. Dr. Burns is knowledgeable and offers top notch eye care. Glad they are in PG County.
Always a very enjoyable experience, and in my opinion, that's huge for a doctor's office.
Dr. Burns and his staff are very knowledgeable and friendly. It is nice to know my eye care is in good hands. They also have a good selection of eye glasses.
The office is nice and quaint. The staff is friendly and jovial as well as very informative. My son has been to various eye doctors over the years, including Costco in this area, because of moving to different locations, and this is the ONLY eye doctor that talked about the technology and variety of options available for eye correction, from glasses and the latest technology in lenses to latest contact technology that can prevent further deterioration. And they give ladies roses for first time visits - And they have candy refreshments for the fellas and little ones. I would highly recommend this office! My son and I had such a great time at his appointment!
I enjoy my time with the whole staff! Dr. Burns is always professional and pleasant! I always look forward to my time spent with Theresa, she’s the absolute best, especially with picking out frames ! Theresa always manages to make my experience super enjoyable! She’s a real gem!
Everyone is professional and nice. Every greeting is warm and welcoming. The entire staff has smile that's contagious.
Dr. Burns and his staff continue to provide excellent service for your eye care and wear needs!
I've been a patient of Dr. Burns for over 15yrs and I will not go anyplace else. The staff and drs are great!!!
I have had keratoconus since my early teens. I didn't find out what the problem was until my early twenties. I have seen many doctors for many years. I gave up because no one was able to measure my eyes for lenses that fit comfortably at all!! Calling Dr. Burn's office was the best decision I could have made. The office staff is friendly, very professional and I have never waited long past my appointed time and that in itself deserves 5 stars!
The staff is very professional, giving great service. Dr. Burns answered my questions and made sure that my eyes were not effected by my diabetes.
First of all...this building is in a great location, right off of Rt 5 on my way home. Very accessible. Everyone in the office was personable, I felt like family as soon as I came in. Dr. Burns was accurate, and professional, and Dr. Miles was too. Dr. Miles, not only let me bring in a pair of frames to get fitted with lenses, but he also fixed a pair of glasses that I got while I was overseas, and I was very happy about that. I have about 2 weeks until I get my new pair of glasses, but i'm excited and i'll post a pic ASAP!
I have been a patient of Dr. Burns for over 10 years. Great office, with great people.
I have been coming to Eye Design for the last 10 or 15 years. I have a very complex eye situation and they are very patient with me and answer my many questions and get my prescription right every time. I only come here to have my glasses made. Dr. Burns, Barry and the staff are all very friendly and professional. I love this place.
This place is great! Walked through the door for the very first time and was treated as if I were one of their most valuable repeat customers. The staff was friendly, professional, and knowledgeable. Barry assisted me with picking out options for my glasses that helped correct issues I didn't know could be corrected. The doctor took his time with me and answered all of my questions. Even gave me some tips I hadn't heard before regarding contact placement. Last but not least, Donato kept me laughing and engaged through all of my initial tests for my annual exam. If you want a place that's good to you and for you, check these guys out. You won't regret it.
I had a 5:30 p.m. appt. which was great since I didn't have to take off from work. Dr. Burns has a great since of humor as well as being a competent doctor. He explained the best solutions for glasses and contact lenses for me. The staff members were very nice as well. I highly recommend the practice.
Dr. Burns is an excellent Optometrist who tooks and avid concern regarding the services for his patients...
Friendly and knowledeable staff with the best doctor! I have been a patient for over 25 years and live 60 miles away. Well worth the drive!
Always friendly, courteous and professional staff.
The Best Eye Doctor that I could ever imagine. His caring attitude, attention to detail, and his ability to always stay at least one step ahead of any issue, makes him 2nd to none.
Office staff is super friendly they go above and beyond . BOTH the eye doctor and the Optician are great. They don't rush and are very efficient. I wouldn't go anywhere else after this experience!
My family has been going here for over 15 years. Love the staff and the professional service. All exams for myself and my children were done with expertise. I'd never go anywhere else. And the rose at the end of the visit is the sweetest gesture.
Exceptional service. Pleasant, professional staff. High tech, beautiful facility. My husband and I have been patients for at least 7 years. And now our child sees Dr. Burns as well. He's great with children too.
Great attentive staff and great service. I can see clearly now.
Excellent customer service
Great Staff and clean atmosphere ... would definitely recommend!!
Very professional staff!
I love everything I have experienced with the employees; friendly, very proficient and they seem to like what they do. But what impressed me even more is what would impress most. There is no rediculous wait time. If your appointment is at 11:00, you will be seen at 11:00 not at 11:45. Now that's what I call respecting a person's time! You must admit that doesn't happen often. Henrietta Farmer
I have been going to Dr. Burns for over 8 years and my experience is stellar every time.
Excellent doctor! Never been to a doctor like this before. He's very knowledgeable and explains everything to you that you should know. Very friendly man. I will be coming to him from now on. The staff was excellent and even offered me a rose when I was done. I wish I could give ten stars!
Dr.Burns was very positive and helpful as always. He has found and directed me and my wife when problems have arisen , to excellent doctors to treat our problems. We both feel at ease with his excellent staff and also Dr. Algazari, who found my problem and immediately conferred with Dr. Burns to address the problem. We will always appreciate the great care we get from this practice! Thank you to all!
Dr. Burns is a cutting-edge optometrist who takes time to provide the best care and options to his patients.
Visting Dr. Burns's office is always a pleasure. The staff is always friendly and quick. Dr. Burns is professional, knowledgeable and down to earth. Barry always does an awesome job of explaining the products as well as helping to pick out cute frames. I know my eyes are in good hands there. I recommend Dr. Burns to all my friends and family.
This was a good experience. Better than any eye doctor place I've been to. They were very welcoming and explained everything that was going on. The guy who helped me pick out my glasses was very helpful, I believe his name is Barry. I would recommend this plspl going forward.
Dr.Burns is the best eye doctor I have ever had he has a sense of humor he and his staff are very knowledgable I have been going to Dr.Burns for the last 5 years no one else.
Dr. Burns and his staff are warm, inviting and professional! The office is clean and cozy! And, it's 1 mile from home, so convenient!!!
Dr. Burns is an excellent optometrist, very knowledgeable and experienced. The other staff in his office are also wonderful, experienced and helpful. They alway make you feel welcome.
Wonderful staff--personable, pleasant and funny!!! And Dr. Burns is thorough and knowledgable.
Very nice accommodating place to go.
The experience was beyond expectations in every aspect of my visit! Everyone provides exceptional customer service and are patient with questions. Outstanding business!
The staff is friendly and efficient. Dr. Burns is knowledgeable and explains things in ways for that are easy for people to understand. They believe in short wait times, hands on service for fittings and a rose for their female customers. The office is always clean and cheerful. I highly recommend Dr. Burns if you are looking for an OD.
I was very pleased with Dr. Burns and his recommendations for my dry eyes. I love the customer service, staff and the office environment. Very clean and welcoming.
My whole family has been patients since 2015. I love them and their awesome customer service!
I would have to rate my experience with this office Exceptional.
Great environment and staff. It was my first time meeting Dr. Burns, and he was very personable during my exam. The front desk ladies were very warm as well, made you feel like family. Awesome selection of glasses and expertise by the optician (I forgot his name, sorry).
Amazing! That's all I can say. Amazing from start to finish. Checking in, the placement testing, the eye exam and the choosing of my frames, all amazing. The staff was the best staff I've ever experiences anywhere. I will be returning anually. Thank you all so much.
Everyone is always so friendly and courteous.
I have been going to Dr Burns for at least 20 years. We have seen our children grow up. I am still a patient of Dr Burns. I have told my colleagues about him. Now their families are being seen by him. I remember having an issue with my eyes and needed to be referred out. Dr. Burns shared with me with me where he would go and I did. The doctor was on point.
Had another great experience with Dr. Burns and his staff yesterday. I know I'm in good hands with them. Thanks
Dr Burns is great - the staff are fantastic!
Absolutely welcoming!! Like family! Very warm and friendly and professional! The only thing I am sorry about is that I did not know about them years sooner!!
Eye Design - Dr. John L. Burns and Company have been my go-to place for optometry and real-eye-glasses and custom lens solutions for several years. They also maintain all the frames they sold me over the years, making adjusts and repairs as needed. The staff is professional, pleasant and very accommodating, the office and facility are first rate. Cannot say enough good things about them.
Excellent professional service. First time going: it was quick, simple and very friendly staff. Clean environment, I would recommend everyone to go to this location. I had a simple vision exam and they didn't charge me for full examination since I had no problems and I got a great deal for my new pair of glasses! Thank you!
Very nice staff
Always professional and easy going
Love the atmosphere and the care provided at this office.
Very professional! Great service! Dr. Burns and Barry are the best. The office staff is very friendly. This office gives the best eye exams and prescriptions possible. Also, they give great service after the sale. Barry is always available to repair your glasses or readjust the frames no matter how long you have had the glasses. I would give this office the highest rating possible!
Dr. Burns and staff are very welcoming and professional. Wonderful service!
Dr. Burns and his staff are very attentive and knowledgeable. The eye exam is very thorough and I left there feeling very confident about my eye health.
I have been going to Dr. Burns since I was about 14 years old. I am in my twenties now. I love Dr.Burns and his staff dearly. They are super friendly and always there to answer my ridiculous questions. Dr.Burns is very knowledgeable, and you can tell he takes pride in recommending quality products for his patients! If you are looking for a new eye doctor Eye Design is the way to go!
Dr. Burns and his staff are prompt, knowledgeable, highly patient-focused, and friendly. They are one of the few practices around that understand myopia control in children.
Very efficient and friendly. I always feel in good, experienced hands when I go to Dr. Burns & staff.
I haven't been happy with other Optometrist I've seen each year. This year I tried Dr. Burns -- The BEST eye doctor I've ever had and he will be my Optometrist each year from now on. He's very knowledgeable, takes his time and doesn't rush when examining your eyes (not like most Optometrist). I like this because it gives you time to respond to his eye examination questions. The staff in the office are all so friendly. I gladly highly recommend Dr. John Burns - BEST Optometrist.
The absolute best customer service. Every business should take a course in service from these guys!! I love them
I and my family have been going to eye Design for many years - He is so professional and thorough. I recommend him, if you are looking for high class vision.
The Service was Exemplary to say the least! Front staff was welcoming and very efficient. The Technician was great at easing my anxiety, especially this being my first visit. The Assistant and Dr.Burns explicitly explained my diagnosis and attentively listened to my concerns and questions. I HIGHLY recommend Eye Design in Clinton , MD for their Professionalism , Customer Service and Awesome eye-ware selection!
The office of Dr. Burns was very friendly and professional.
Been going to Dr. Burns for years. Great Doctor, very thorough. Great staff, great service. Wouldn't trade him for the world. My entire family has been going to Dr. Burns for quite some time. I have complete trust and confidence in Eye Design. Barry is wonderful too, he has helped me pick out some outstanding frames. The service is phenomenal.