I had been past the store many times, but until I needed glasses, I never thought to check it out. I'm so glad I did! Bob was extremely knowledgeable about frames and eyeglass technology (I have new digital progressive lenses). Within 35 minutes I had frames that I loved and was measured and out the door without even having my prescription with me (Bob got all my info straight from my ophthalmologist). That was Monday. Thursday my glasses were ready!! Bob convinced me to try digital progressive lenses versus bifocals even though I had had a bad experience with progressive lenses in the past. He even offered to refund the difference for the progressive lenses and make new bifocals for me if I didn't like the new lenses. Who does that anymore?? When I picked up my new glasses, he taught me how to use the progressive lenses and what to expect. I wore them home and didn't need to take them off or switch to my old glasses for the rest of the day. I woke up and put on my glasses this morning and can do and see everything (see the clock on the far wall, work at my computer, read the paper, read the tiny directions on a label). Not only that, but my 17 year old daughter approved of my new frames. If she hadn't liked them, I never would've heard the end of it! I told my husband about my great experience at Eyeland, and he realized that he needs new glasses and will be going to see Bob too. Yes, the prices were a bit higher than at discount places, but I got incredible one-one attention, professional care, training on using my new lenses, and very speedy service. That works for me! Highly recommend!