We've got all the information of people like you who used the services and products of Family EyeCare Center (Ophthalmologist) near Kansas.
Nowadays the business has a rating of 5.0 out of 5 and the score has been based on 482 reviews.
You may have noticed that the average of ratings that it reaches is very high, in fact, it reaches the best score it can earn., and it is founded on a high number of reviews, so we may think that the evaluation is very credible. If there are many people who bothered to rate when they are pleased, it works.
You know that we don't usually stop to write scores when they are good and we usually do it only if we've had a problem or issue...
This Ophthalmologist corresponds to the category of Eye care center.
Very nice Customer service and I will recommend all my friends and family to get their eyes checked out Dr.Kelly is Awesome.
I am a retired Army Officer and have been working in Afghanistan supporting the global war on terror since my retirement about 10 years ago. The other day at Family Eye Care Center in Leavenworth Kansas was a great experience and was really my pleasure because of Kala Finney who did an amazing job that was probably the best customer service I have ever had. Kala was so detailed and made me feel like I could really count on what she was telling me. I came in to get my prescription changed as my eye sight is only getting worse as I am now all almost 53 years old. My ability to see is of utmost importance in my job in Afghanistan as I am involved in operations where I am sending helicopters, pilots and Afghan commandos into some very dangerous areas every day. I am responsible for every aspect of our operations from flight planning to conducting map reconnaissance to analyzing military intelligence in order to keep my crews as safe as possible while flying into insurgent held territory. My ability to see is everything and cannot do my job without the ability to see and see clearly, I needed Kala to offer me some options that would help me and she did. I was concerned about making adjustments to my current prescription and needed to know that I could count on receiving the new glasses on time and as promised. Kala took extra steps more than once to call Oakley to verify my concerns and she did this with zero hesitation and without any problem. She was happy to do this and I could tell. This is what customer severe is about..... it's about being able to read your customer and adjust your selling technique / demeanor appropriately, Kala did this and she did it incredibly well. I could go on and on about this experience but I am sure my point has been received. Bottom line is Kala helped me out more than she probably realized and the support she gave me meant way more than just selling another pair of glasses because the bigger picture is the importance of the application of the product that is so critical to supporting U.S. and Coalition Solders in the fight in Afghanistan...... Thanks Kala!! You are going to make a lot of money for someone someday, keep up the great work and the great attitude!! Thanks a million!! D.C.
Excellent care from some outstanding professionals!!
Excellent customer service!!! The optometrist is very detail during the examine. Best eye exam I have had in years!
My time with the office gals and Dr. Norris was a very comforting experience. Thank you son and daughter in law, Casey and Claudia Butter for recommending the Family EyeCare Center to us!
Dr. Hackworth was great! She did an amazing job with my son. When we left my son said "she was really nice"!
Very friendly office
Great staff. Good selection. Not many glasses approved for kancare, but still not bad looking
We love Dr. Ashley. She is quick and efficient. She did very well with my rambunctious boys!
I always receive excellent service when I visit the Family EyeCare Center
Love this place! They have been excellent with myself and kiddos for ages 3-15!!
Been going here for a few years myself and now my son and husband go here and I have never been disappointed.. family oriented always friendly and accommodating.would recommend..
Great experience. Love my new glasses. Very friendly staff.
Very friendly. Very professional. Reasonable rates.
We love this place! Not only is the staff amazing, their hours and locations are convenient for our crazy schedules. We also love that our whole family can be seen at their office, instead of taking our children to a different location. Thankful that Leavenworth has such great physicians right in our community!
Always a great experience going to Family EyeCare Center.. I have been seeing them for almost 10 years now that I can recall. No matter what doctor or assistant that assisted me when I call to schedule an appointment or when I go in for my appointment they all have the same pleasant customer service every time.. They welcome you always and you leave feeling your eyes are in great care and will be there for you when you need them. Thank you and Happy Thanksgiving..
Great people and super support
Dr. Norris has taken care of my eyecare needs for 2 dozen years (I wish him well in his retirement) ... I wouldn’t go anywhere else.
Friendly employees go to great lengths to see you are satisfied with exams and eyeglasses. Dr. Norris is great in his assessment of vision aid needs and advice on care of eyesight. Been going there about 12-15 years. Wouldn't think of going elsewhere.
Friendly staff and doctors that explain what they are doing and why:)
Good professional help that was concerned about my eye sight.
A great staff! All around perfect experience.
They've taken care of my eyes for decades, I trust them. Made a walk-in visit Saturday for an eye irritation and they got me in within minutes.
Always a great experience!
I am always impressed by the care I get from the doctors and nurses. This time I was actually told there really wasn’t a reason to get new glasses unless I just wanted new frames!
My daughter and I both go here and have always had a wonderful experience. Very friendly staff and the service is always excellent.
Always professional, personable and extremely competent physicians and staff.
Great customer service, Dr. Kelly and his staff did a awesome job at my visit.
Friendly, accommodating, good service
I went there several years ago with a problem that two other doctors couldn't fix. They solved my problem quickly and effectively. They are a forward-looking group who keeps up-to-date on the latest in education and technology. They are a blessing to my wife and me. I highly recommend them.
I think that the staff is very caring and accommodating. I was in a bit of a rush to get finished with my appointment, and they were able to get me finished in time. They did a new procedure for my dry eyes, and that seems to be working out well, too.
Friendly, helpful staff. Quick turn around on getting new glasses in.
All of the staff were very courteous. I actually went to Family EyeCare center about one month ago and they were nice then, went there the day before my appointment; they were professional and helpful, answering all of the questions I had. On the day of my actual appointment, no one seemed to be in a rush and explained all of the procedures to me and even though I opted out for one of the exams, they were still very attentive. Thanks so much Dr. Kelly and associates for taking good care of my eyes!! My eyes are in good hands at the Family EyeCare Center!!
Like usual in and out quick everybody is professional friendly I have been going there for years and will continue to keep going
The doctor and staff were super amazing. I most definitely Will going to keep going to their office.
Great experience all around. The staff was courteous and Dr. Reddell was fantastic. I was overall very happy with my experience and will continue to go back.
Love Family EyeCare Center. I’ve been a client with them for over 20 years and won’t go anywhere else. The doctors and staff are very helpful and caring with all your eye problems and your family too. I highly recommend them.
Very friendly. Explained everything very clearly
The staff is very helpful, friendly and knowledgeable. Dr. Kelly is excellent at taking care of all your vision needs and spends as much time with you as is necessary to keep you seeing your best. I've been going here for 24 years and have nothing but compliments.
My primary care doctor was concerned with one of my eyes and sent me right over to Dr Kelly's office and I was seen immediately be Dr Siemers. I have been a patient of Dr Kelly's for years and have always received the utmost in care and concern from both Dr Kelly and his staff, and now also Dr Siemers. Thanks to all of you.
The staff is friendly and knowledgeable, definitely a cut above the rest.
Personalized customer service. Have been a happy consumer any time I have been with this group, and I've been here many years - we won't discuss how many years! Beginning with eye exam to choosing glasses frames- the primo treatment never stopped.
Very friendly staff. Dr. Reddell was pleasant, thorough and explained her findings completely. Thank you for your help.
Excellent service, friendly staff. A+
Very family friendly. Have had all my eye exams done by them. We’re quick to get me to a doctor for cateract surgery which greatly increased my vision. Highly recommend if looking for optometrists.
Dr Kelly is so thorough. Everyone is fantastic. Highly recommend them.
Very friendly, professional staff and doctors.
Very quick. I was in and out. I love my new glasses too.
Wonderful experience every time I come in for an exam. No waiting, and complete attention from the staff and Dr. Norris.
Dr. Ashley and Jennifer are the best. Dr. Ashley is monitoring my eye condition and looking out for my best eye health. Jennifer goes above and beyond when it comes to getting me the perfect frame and lense combo. Fantastic staff members!!!
Great all around Eye Professionals!!!
Caring and professional staff. Been going here for years and am always satisfied with the experience.
I love the Family EyeCare Center, they are friendly, they listen and are very good with children also has a nice place for children to hang out until it's their turn. I have told a lot of family and friends about this place.
My husband and I have been patients here for over 10 years. The doctors are very thorough and very nice. The staff is wonderful. I would reccomend the entire center in a heartbeat.
Excellent, friendly staff, great service, highly recommend
I had a medical emergency due to an eye injury in mid-November 2017. Family EyeCare Center was able to get me in within 1.5 hours. Dr. Kelly was very professional and took the time to explain everything as he was doing it. He also scheduled a follow-up to ensure everything was healing well. Due to the excellent care I received, I scheduled an eye exam in late December. If you're needing an eye doctor, look no further!
Excellent care with a wonderful supporting staff.
I had such a great experience at Family EyeCare Center. Wonderful, friendly, and knowledgeable staff. For the first time in my life I feel in control of my vision and am able to see better than ever before!
They are very help when I take my son in there. Tresa was very helpful today because my son was able to get his eyes check and glass found out that his insurance is going to pay for it. Now I cancelled Jan appt with the. I love this place. 11/27/17 I receive a text from family eye doctors to tell me that Daniel eye glass we're ready for pick up. Text back and said thank you. Well not just a text but a phone call with message telling me again that my son glasses was ready for pick up. Well I got Daniel up there and I did not even go in with him. It's seem like a few minutes Daniel came out with glasses on. Turn back around to see if they could fix the slipping on the nose. They could not do that back to car after the 3 back in and out we got to go home. I will stay again I love this place.
Outstanding customer service!
Very friendly service.....easy process and we where quick to get my daughters glasses!
great care, highly recommend
Great eye care been a patient for 24 years...complete patient support...
They were able to see me right away. All personnel were polite and efficient. I felt very comfortable during the entire appointment.
I have been going to family eye care since I moved to the area in 2009, I was referred by my specialist in Salina and haven't been disappointed since. They have a nice location and facilities. They have always worked with me and my insurance very well. My eyes are outrageously stupid so it takes someone good at the trade to help me see worth a hoot. I truly value their business in the Leavenworth/Lansing Community!
Everyone is always so friendly and helpful.
We have been patients of the Center for many years. Our exams have been quite thorough. We have had any eye problems dealt with VERY quickly--serious things like ocular migraines and detached retinas. The referral process has been exemplary as arrangements have been made to quickly see excellent specialists.
I have been seeing Dr. Kelly since around 2002. He’s really great and I always have good exams by him. He’s a specialist in contact lenses, and I wear those and glasses. I trust him with my vision. Even though I live in Kansas City now, I won’t go anywhere else. The staff is helpful and friendly. A very good practice I would recommend to everyone.
The doctors and staff were very nice and helpful. I waited for what seemed like forever for the doctor to come in and do my actual exam, though, but overall everything went well. When I picked up my glasses, they were perfect and it was very quick, and they were done on time!! Very happy with my glasses! Thank you!!!
Professional Staff. All questions answered and concerns addressed. Would recommend to others.
Very helpful and timely.
Professional quality care, exceptional office staff, convenient location. I would not seek eye care elsewhere.
For a new patient my experience was excellent. Everyone was so respectful and courteous. I would recommend Family Eyecare Center and Dr. KELLY, to anyone who needs an eye doctor
This is an excellent place for all of your vision needs as the doctors along with the staff are always friendly and caring . They also they take time to listen to you and they accept Medicare and Medicaid.
Thank you Dr. Kelly, Dr. Norris and staff for the excellent eye care provided to me and my family while we lived in Leavenworth. We appreciate your care and service over the years and wish you the best in the future.
Total professionals! And they are not crooks like one other eye care place is up here in Leavenworth. They told me the first time that they took pictures of my retinas that this was not covered by insurance but that they recommended it. Not a word about this from the other place! As a Type 2 diabetic, I need to make sure that my eyes are in tip top shape!
some of the best care ever. Been going here for over 20 years
Great service from the entire team!
Very efficient and helpful in answering questions, explaining what they are about to do, choosing frames, etc. Professional, service oriented yet friendly. They all seem to truly enjoy their jobs.
Always friendly, complete and efficient without being annoying, and listen to my concerns. Provide help when I lose a contact in far away places too!
Very nice people and pleasant ambiance.
Excellent customer service. Super friendly staff and competent Doctor's .
Always the greatest attentive care. So grateful to the Eye Center
Courteous, efficient and professional. Positive experience in all aspects.
Great eye exam & excellent help from Kinsey and Sydney picking our frames. I am going to miss Dr. Norris but I will stil go the Family EyeCare Center
saw dr hackworth- my husband and i just love her! everyone was wonderful and very nice to my husband and i. this is a great place to go for eye care and glasses!
The team here is always friendly, efficient and helpful. They are very patient with children, and work together as a team to treat us as a family with no stress and quality patient contact time. They are eager to please and ensure good eye health!!
I recently went in for my yearly exam and expressed concerns I had with my current glasses. The doctor and staff were very helpful in finding the problem and creating a solution. I hope to be enjoying my new glasses very soon. As I get older I am grateful that they keep not only my vision corrected but they also keep a close watch on the health of my eyes. Everyone is so helpful and friendly both while you are in the office and even in follow up phone calls. If you are looking for good a good eye doctor I highly recommend this office.
After battling an eye infection, I had made an appointment with my PCP. I had waited well over my appointment time, and had other appointments to get to that day. So I ended up walking out of my drs office and called Family EyeCare Center, and they squeezed me in last minute right before they closed so I could get my eye taken care of. Dr. Redell is really nice and took the time to listen to me and what was going on. He was very thourogh in the exam. I will continue to recommend them to everyone.
Excellent service, minimal wait time. The doctors are interested in more than just what's going on, they are personable and ready to listen. The staff was very upbeat and happy to help.
From the time you walk through the door everyone is friendly, kind, helpful and very professional!!!
The employees at the Family EyeCare Center were simply fantastic. I had to bring my 11 month old with me to the appointment last minute and the receptionist helped me keep her entertained while I filled out paperwork, the technician was super understanding during my preassement and the optometrist was amazing with her during my appointment. The doctor recommended some new contacts for me to try to help with my dry eyes which have been a life saver. My appointment was quick but thorough. I will be bringing my family back and staying with this center while we live in the area. Hands down best eye doctor appointment ever!
Everyone at Family EyeCare Center is friendly, helpful, and professional. We always feel well taken care of.
On time. Reasonably priced.
Great staff and always a pleasure. Very competent staff and have never had an issue with billing or insurance. Glasses are reasonable and relevant. My family has been using FECC for 20 years and remember there office on Delaware when they were Norris & Kelly.
I trust Family EyeCare for all my optometry needs. They are professional, personable, thorough, knowledgeable, and kind. I appreciate the time and attention I receive while in their care.
This appointment was to pick up new glasses. The original delivery to Family Eye Care was not exactly the lens ordered and the technicians discovered it right away and reordered. They let me know and when I arrived the first time, everything was ready for me. After a quick check for the transition feature and fit, the technician made certain I had cleaning cloth and supplies to help me care for my new glasses and I was on my way. First class treatment from greeting on arrival to whatever was needed for every visit/appointment my wife and I have had here. We are well taken care of and give them my highest recommendation for your visit also!
The care here is top notch and customer service has always been above and beyond.
The staff are always friendly and professional.they put you at ease and answer any questions you might have. Over all a great place to go for eye care.
From the door to the doctor a lovely experience. Timely, professional, knowledgeable and smooth are all words that come to mind. Also, very clear in what to expect for arrival of my new glasses, which were early. They excelled by clearly explaining insurance information, discounts and financing too. My eye headquarters for the future.
Detailed and thorough evaluation of a particularly troublesome ongoing issue. Dr Ashley explains what she observes happening and gives a lot of valuable information regarding treatment options so that we I can make a better informed choice of action.
I've been coming to Family EyeCare Center for more than 20 yrs. We have always had good care and a good outcome.
This is Cynthia Aaron not Pat. Everyone was great!
Friendly staff and very convenient hours of operation.
I have been a patient for many, many years and have always received excellent care, and quality service. The staff of Family EyeCare Center are professional, caring, and strive to give their patients the respect and courtesy they expect.
Dr. Ashley has been fantastic! She is working with me to correct issues I've had for years! She found what others had missed and is helping to correct the underlying problem! I am thankful to have a great eye care team!
Family EyeCare Center has been tremendous! We recently switched from another optometrist's office to Family EyeCare Center due to the convenience of the hours they are open (4 days of the week until 7pm and they are open on Saturdays until 2pm) and the location of their office. I recently purchased a pair of glasses from another local shop and after 3 times of trying to get the glasses adjusted (to no avail), I decided to see if Family EyeCare Center could help. Not only did they assist in getting the issue resolved even though I had not purchased the glasses there, they were incredibly friendly and helpful overall. Every person I've come in contact with there has been cheerful and bends over backwards to help, ensuring that I'm a satisfied customer when I walk out. I would highly recommend them!
Fast, efficient, professional and thorough. My eyes are in good hands with Family Eyecare!
By far the most amazing doctors and staff around. You will not be disappointed!!!
Very professional place! Loved my Doctor ,she was very polite and the staff is just as awesome. I was in and out in less than an hour for my eye exam and picking out my 2 new sets of glasses. They are always decently priced. Have been going here for over 10 years, wouldn't go anywhere else.
I have ahead injury and both Casey and Dr. Ashley were kind, patient and informative. Would definitly recommend!
Friendly doctors and staff. They have all the latest gear to examine and improve your vision.
Always greeted with a friendly smile! An assistant is with you for every part of the exam. She explains what the procedure is for and will answer any questions you might have. The doctor is patient, informative and very positive and encouraging. I walk out with my next appointment date and and data sheet the explains what the next visit will include and why. Your eye sight is extremely, that is why having the best medical team is so important. Family Eye Care Center is the team I have trusted for almost 30 years!
Our family has been going here to get our eyes checked for yrs & I want to say we so appreciate the care time & patience that they have with our children. They do a great job I would recommend them in a heart beat. They always work with our schedule & getting us in . They have great hrs so I am able to get in with them when needed. When our daughter has to have her glasses fixed they always do it & take care of us. Thank You so much for all the time you put in with taking care of us. Annette Woods
Very friendly atmosphere especially to kids!
I really appreciated the extra help I received when I was having trouble with my contacts. I feel like Dr Reddell went out of his way for me!
Michelle who administered all of the testing was fantastic. Dr. Kelly continues to be approachable,professional, thorough and caring. Patty accompanied me to the front desk and delivered great follow-up. Front desk folks were welcoming and helpful. Blessings and thanks, Sister Judith Jackson SCL
Excellent care and professional service! I would trust my eyes with anyone else!!
Very friendly, efficient and professional staff. Well kept and clean offices. Dr Kelly is fantastic! He is thorough, conscientious, very professional, takes time to explain things visually and verbally, answers questions, patient desire centered. Great "bedside" manner. Highly recommend him and his clinic.
The optometrist and staff were all fantastic. They took the time to go over all of the insurance stuff with me and made my eye exam, and subsequent glasses purchase as painless as possible!
Great service and professionalism. Highly recommend!
Family Eye Care is awesome! Front desk staff is always friendly and helpful. I appreciate how they know my name and do their best to get me in and out on time. Could have a little better selection of frames in the lower price ranges, but other than that, I have no complaints!
Always very helpful
I've been going to Dr. Norris for many years. He is very professional and nice as is the staff at Family Eye care Center.
Dr. Kelly is amazing but the front desk is awfully unorganized. I made an appointment for my toddler the day prior, showed up and was told my appointment was an hour later. Fine. We ran errands, came back and waited 35 minutes, I asked when I would see a doctor and then they told me my appointment was set for 25 minutes from now. Three different people gave me three different times and had me and my 3 year old wait an extra 2 hours. Then we finally saw Dr. Kimberley Hackman. She was a nightmare of coldness. She doesn't have children and is not empathetic so do not take your child to see her! I work in healthcare and was shocked by her abruptness, almost rude patient report.
Reliable eye care from skilled optometrists. Friendly, helpful staff.
Everyone at Family EyeCare Center has been very friendly and professional. We have received the great care and would recommend them to anyone needing eye care.
Always a great visit at Family Eyecare Center. I have been using them for many years and don't ever want to go anywhere else.
Family EyeCare Center is a superb, consumer-centric organization. Thorough examination, detailed and understandable explanations, and wonderful people throughout the organization,
Always friendly and very helpful. They listen to all your concerns and provide great service every time you come in.
Staff was friendly and helpful.
Very nice friendly don't have to wait long always right there helping you
I had an excellent appointment. The staff is polite, professional, and I have complete confidence in all the doctors.
It is very family oriented. They are able to schedule an appointment for all 4 members of my family on the same day. The staff is knowledgeable and very friendly.
Everyone here is very helpful and courteous. I am not from Leavenworth, so I looked up eye doctors in the phone book years ago. They are very thorough and welcome your questions. A wide selection of eyewear is also available. I highly recommend making this your place for all of your eye health needs.
Dr Ashley is Awesome! The staff is very helpful, friendly, and professional.
They fit me in without an appointment, the dr took his time and explained things to me, he answered all my questions and it was a great eye appointment!
Very friendly! Up to date equipment! Friendly eye doctors and a stress free visit.
They was all very polite and very prompt in getting me in to see the eye doc very clean and friendly ppl
Welcoming, friendly, thorough evaluations and up front about additional costs not covered and purpose for said exams.
They were great working with our busy schedule. Our family of 9 are very satisfied.
This was my first ever actual eye exam, they treated me with extreme respect and professionalism. I was slightly nervous going into the appointment but each step was explained thoroughly. Everybody was super nice, definitely recommend to anyone needing to see an eye doctor.
Always friendly staff and doctor. Have been going here for years and will continue to do so. Trust them. They explain everything.
Dr. Kelly is amazing!! However Kim Hackworth is better with animals than children. She saw my toddler, acted weird and didn't want him to touch anything... The doctors here are personable and amazing with patients. The front desk makes it feel like home. That just makes Dr. Hackworth even more of a disappointment, because everyone else there is wonderful!!!
The staff was super friendly and very professional!
Great experience, every time. Very thorough and timely.
Outstanding service, knowledge, and professionalism!!
I highly recommend Family Eye Center. I have been a patient for more than half my life and I have always felt comfortable and that they are there to help. The staff is always able to answer any questions I may have. Everyone is always friendly too! They are very patient when I look for glasses or need to take the contact lens class.
They were awesome to me and my family. Very kid friendly!!
Extremely courteous, thorough, professional, and comprehensive service. A little pricey but who can control inflation. Ask to be seen by Dr. Kim Pearl/Hackworth. She's a little bundle of energy and joy!
Family Eye Care has been so responsive to my eye problems over the last two years. When I have had an emergency they have been there to help immediately.
Doctors and staff are very professional and caring. I would recommend them to anyone looking for an eye care center in the Leavenworth area.
I had a very good care staff is super nice & friendly very helpful to your needs I would highly recommend them to my family,friends neibors
Dr. Ashley and the Family EyeCare/MVP staff are amazing. I was a post-concussion adult patient for visual therapy, and their services were immensely helpful. They are also AWESOME with kiddos, offer super friendly support, and I always had fun when I was there (even though it was hard work and sometimes made me feel crummy, due to the nature of the therapy). While I’m happy that my issues have been resolved, I am a little bummed that I don’t get to go hang out with Dr. Ashley anymore. Highly recommended for everything vision related. They also have a sweet collection of modern/cute frames. Most importantly, they are one of the few vision therapy locations that address the brain connection to vision issues, so if you are experiencing post concussive symptoms (headaches, light sensitivity, visual overload, etc.), go see Dr. Ashley today!
Excellent staff. Very friendly and patient. Loved my experience there!!
Best ever care that I have ever received!
Great experience for my first eye exam. Friendly, helpful staff for all my appointment needs