Reviews of Brill Eye Center (Ophthalmologist)

Brett B

They have been amazing and always very accommodating. We recommend Brill Eye Center to everyone. Best in the Kansas City area by far. The Bobbe’s

John Rowe

The best thing about Brill is the talented people that work there. They are very knowledgeable and helpful with picking the right pair of glasses for you. You can always tell that person loves their job. Perry the general manager is one of those people, he is out standing at his craft and very good with people. I would recommend brill eye Center.

Tina Liu

Really lovely staff! I started going here a few years ago when I moved to KC, and I don’t have any complaints! It can be a little pricey, but worth it in terms of care. In fact, recently my brother was in town for a weekend but forgot his contacts. Thankfully Brill Eye Center was open Saturday morning so we could purchase a sample set of contacts. We appreciate it so much! Really saved the trip.

Judy L

I initially scheduled an appointment at Brill Eye Care because I wanted a wide selection of designer and novel frames to choose from. They have one of the best in the KC area. Definitely worth the two hour drive. I also found something I wasn’t looking for. An answer to my chronic red eye issues. After extensive, informative testing and evaluation, I learned I have dry eye syndrome. I was able to have the LIPIFLOW treatment done the same day. Dr. Brill has placed me on a regimen that will maintain the single oil gland I have left in my left eye. I wish I would have scheduled an appointment will him 25 years ago. I have cautioned my children (all 30+ years old) not to ignore the red flags your eyes may send you. Throw out the Visine. Go see Dr. Brill. Now.

Kelly Jarrett

I truly had an extraordinary experience with Dr. Brill and his staff. I have MGD along with the most miserable blepharitis. I had also developed mild glaucoma due to steroid use. My eyes watered relentlessly and my eyelids were perpetually swollen, cracked, inflamed and itchy. It had become consuming and was negatively impacting my quality of life. My Ophthalmologist referred me to Dr. Brill as one of the few doctors that has the equipment and expertise to treat Dry Eye. I was impressed with the length of time Dr. Brill spent examining my eyes while educating me along the way. Dr. Brill prescribed a combo of meds that has completely transformed eyes. I'm pleased to report they look and feel better than they have in two years. I plan to get IPL in the near future, but for now I feel like I have my life back. Thank you so much! Kelly Jarrett Sent from my Verizon, Samsung Galaxy smartphone

Michele Morek

Very satisfied with the doctor, the front office staff, and the results. My new glasses really brighten up my life. Thanks

Kagome Lynne

I cannot stress how much I love Dr. Brill's office. He has amazing staff that explain everything and actually care about you and remember you. He even fit me in for an emergency appointment within the hour when I had an infection. Thanks Dr. Brill!

Allan Panzer

So, I'm not a patient of Dr. Brill, I'm a colleague. What I want Dr. Brill's patients to know from another eye doctor half way across the country is just how much effort he puts into his profession. He and I constantly discuss difficult cases and he is one of the few in the country I turn to when a case stumps me. If you are in need of a consummate professional, he is definitely your doctor. If he weren't so far away, he'd be my eye doctor.

Carol Spiva

This is my first online attempt at referring anyone to a place of business. The words are heartfelt and express my appreciation and gratitude for the help I received. For those of you doing close work and a lot of computer data entry, I'd like to recommend "computer glasses" from Brill Eye Center. Perry Brill went to great lengths to devise a pair of glasses for my type of work. Primarily, I manually input daily school attendance figures. I look down at each teacher hard copy spreadsheet (49 of them) then look up to input the hours into my computer, at times referring to a 15 minute increment time chart off in a corner to the right of my computer. These new light weight lenses have a larger area of sight for the close up and near distances I use in my work. Since my work area is about the size of a walk-in closet, it was decided to stay with a 5ft. distance range instead of a 10ft. range. My laptop sits on a desk shelf area that is against a wall with no line of sight beyond. The light weight frame my lenses are in adds to the overall feeling of not wearing glasses at all. I've worn these computer glasses long enough now to know I would not want to give them up! Brill Eye Center has friendly people wanting to make your experience a positive one as soon as you open their door and they go to great lengths to accomplish that end. Perry was instrumental in finding the right lens (a new type) for this challenge. Please contact them with your particular situation for an evaluation. I know it made a difference for me. My husband, Orville, and I have been clients of Brill Eye Center for many years now and this favorable new experience added to my desire to recommend them to anyone wanting quality eye care from employees concerned about one of our most precious assets.....our eyes. Sincerely, Carol Spiva

Mary Ingham Duvall

Excellent service and selection! Would highly recommend!

B Zsigray

Was traveling to KC from another state and had an ophthalmologic emergency after being medically mistreated by a physician before my trip. His staff worked to get me an appointment asap and Dr. Brill provided the correct treatment to save my vision. Was such a great experience I even decided to get my annual vision exam done while in town. Everybody in this office is a pleasure to interact with.

Ruth Corbett

Brill Eye Center has an incredible selection of outstanding frames to suffice all personalities and tastes! There is no need to shop multiple stores to find what you are looking for. They are constantly updating inventory with new styles and will gladly special order for personal requests. They also have a skill for helping you find what looks best to suit your features and lifestyle. I first visited this center in 2006. I have found that Dr. Brill, and his son Perry, take pride in their customer service and satisfaction, which has been the backbone of their business since 1995. Dr. Brill completes a meticulous exam, thoroughly explains results and outlines options for care. I again was in their office this morning for an exam and new glasses and found ongoing consistency in service and professionalism. I highly recommend this Center and rate it 5/5

Roger Garcia

Great experience with the Brill eye center. Staff was courteous and very knowledgeable. Excellent selection of frames available. I receive nothing but compliments on my new pair.

Joey Horn

I am a 57-year-old female and have had a host of my problems over the years floaters, dry eyes, vision fluctuation from RK surgery. I have been to more ophthalmologist and optometrist than you can count. Brill eyecare has the most cutting edge eyecare professionals I have dealt with in the last 30 years. I live in Omaha and drive down there because they are just that good! Worth the six hour round-trip drive

Julie E

I am a physical therapist in the KC area and came across Dr. Brill's website when researching what options there were for dry eyes. I have had dry eyes for as long as I can remember, including 20+ years ago when I was in high school. At that time, the eye doctor I was seeing recommended silicone implants in my tear ducts to help the tears stay on my eyes longer. I did this about 3 times, but had problems with them coming back out repeatedly. Over the last 20 years, I have gotten by with various eye drops and gels. I have tried about every brand possible, using them multiple times throughout the day, and a different gel that sat on the eye overnight. My symptoms were many including dryness, itchiness, burning, fatigued, and just overall irritation. The white parts of my eyes were typically bloodshot looking, no matter how much sleep I had. When I went to see Dr. Brill, I was impressed with the number of eye tests he performed in order to get the correct diagnosis. The technician explained what each tests was for and how my results turned out. He diagnosed me with "meibomian gland dysfunction" and recommended a procedure called LipiFlow. He discussed how this treatment should help my condition and gave me the information regarding the procedure and aftercare instructions. I will say I had to go home and think about it, and discuss with my husband, due to the price. I even called back to the eye clinic and asked additional questions before deciding. I eventually decided to go for it! On the day of the procedure I brought along an extra driver just in case, though she was not needed. The whole procedure lasted maybe 15 minutes (plus the check in and check out, and reviewing after care.) Immediately I noticed a difference in the fluid on my eye and the Dr. informed me what I was feeling was the oil from the glands being released. I couldn't believe I was supposed to be feeling that all the time! I followed the after-care strictly for 6 weeks until my first follow-up. At that time, and throughout the first 6 weeks, I continuously noticed improvements. When I woke up in the morning, my eyes felt great, I wasn't reaching for the drops on my nightstand. During the day, I wasn't having to put more drops in. When I got out of the therapy pool I worked in, they weren't burning. The white parts of my eyes were white again. At the 6 week check up, we modified which things to continue with, making it very manageable on a daily basis. Overall, I am very glad I went through with the procedure. I would highly recommend seeing Dr. Brill to see if this is the right procedure for you.

Brett B

They have been amazing and always very accommodating. We recommend Brill Eye Center to everyone. Best in the Kansas City area by far. The Bobbe’s

Christopher Gockel

I have had 3 appointments with at least a 30 minute wait for each one. They sent me an email saying the contacts I ordered had been delivered then after standing there while they looked for them for another 30 minutes they decided they didn't have them. By far the worst dr experience of my life! Avoid at all cost!

Monica Enriquez

I have been coming to Brill Eye Center for the last 5 years and the service have been very professional and wonderful. Dr. Brill takes the time to listen to my concerns year after year and provides a great experience. I brought my kids this year for their eye exams, and Dr. Brill provided an amazing experience, explaining to them their prescription and showing them the way their eyes work. We all got our prescriptions fill there as well, a very knowledgeable staff member named Kevin provided us with the best support to pick up our new glasses and explaining our insurance coverage. I wear glasses since 2001, and Brill Eye Center is the best place in town to get your prescription renew every year, so much that I trust them with my children.

Jeremy Snider

Over the last several years I have used Dr. Brill for all my eye exams and for purchasing my glasses. Dr. Brill knows his stuff and always goes beyond what is expected. Occasionally, I need to get my glasses adjusted and his staff is always very helpful.

John Rowe

The best thing about Brill is the talented people that work there. They are very knowledgeable and helpful with picking the right pair of glasses for you. You can always tell that person loves their job. Perry the general manager is one of those people, he is out standing at his craft and very good with people. I would recommend brill eye Center.

John Tyler Ryan

Who knew picking out eye wear could be that exciting? Brill Eye Center gets top of the line frames from all over the world. It's never a dull moment trying on and seeing various frames. The staff is great and friendly, and because it is family owned, they try and do what's best for the customer. They take care of their customers and treat them like family.

Tina Liu

Really lovely staff! I started going here a few years ago when I moved to KC, and I don’t have any complaints! It can be a little pricey, but worth it in terms of care. In fact, recently my brother was in town for a weekend but forgot his contacts. Thankfully Brill Eye Center was open Saturday morning so we could purchase a sample set of contacts. We appreciate it so much! Really saved the trip.

Kenneth T Moody

Great service appointment on time answered all my question. Had the latest equipment that helped find any problems that I had.

Amy Justamy

Everyone on staff, especially Dr. Brill, is kind, courteous and knowledgeable. I went in for a check up and ended up needing glasses. Every step of the way was explained to me thoroughly as we went. It was as pleasant an experience as possible. I've already convinced my mom to start going to Brill Eye Center. We now have an optometrist for life!

Judy L

I initially scheduled an appointment at Brill Eye Care because I wanted a wide selection of designer and novel frames to choose from. They have one of the best in the KC area. Definitely worth the two hour drive. I also found something I wasn’t looking for. An answer to my chronic red eye issues. After extensive, informative testing and evaluation, I learned I have dry eye syndrome. I was able to have the LIPIFLOW treatment done the same day. Dr. Brill has placed me on a regimen that will maintain the single oil gland I have left in my left eye. I wish I would have scheduled an appointment will him 25 years ago. I have cautioned my children (all 30+ years old) not to ignore the red flags your eyes may send you. Throw out the Visine. Go see Dr. Brill. Now.

Kelly Jarrett

I truly had an extraordinary experience with Dr. Brill and his staff. I have MGD along with the most miserable blepharitis. I had also developed mild glaucoma due to steroid use. My eyes watered relentlessly and my eyelids were perpetually swollen, cracked, inflamed and itchy. It had become consuming and was negatively impacting my quality of life. My Ophthalmologist referred me to Dr. Brill as one of the few doctors that has the equipment and expertise to treat Dry Eye. I was impressed with the length of time Dr. Brill spent examining my eyes while educating me along the way. Dr. Brill prescribed a combo of meds that has completely transformed eyes. I'm pleased to report they look and feel better than they have in two years. I plan to get IPL in the near future, but for now I feel like I have my life back. Thank you so much! Kelly Jarrett Sent from my Verizon, Samsung Galaxy smartphone

Juanita C

My grandson gets his glasses here, always appreciate their patience & great customer service!

Michele Morek

Very satisfied with the doctor, the front office staff, and the results. My new glasses really brighten up my life. Thanks

Ted Stone

I have worn glasses since second grade. I've been to many optometrists. Of them all, Dr. Brill gave me the most thorough eye exam I've ever had. Further, he did not even prescribe new glasses or contact lenses, but recommended cataract surgery and lens implants for the best chance for improved vision. He referred me to a surgeon and the procedure was an incredible success. I am so thankful for Dr. Brill's honesty and expertise.

David Green

I had a great experience at this outstanding practice yesterday. The positive energy of the staff combined with excellent frame concept displays makes Brill eye center and their team stand out as a leading practice by any international standards. Thank you for this inspiration and warm hospitality. David Green

Emily Lange

I drove quite a distance to take my young children to Brill Eye Center due to their excellent selection of children's frames. Not only was the selection excellent, the service was exemplary. We could not have been more impressed with the help we received from Perry Brill as he kindly fitted two of my children for glasses, including a squirmy 15 month old! I had taken them to several other optical shops prior to this and NONE compared to our experience at Brill. Communication with Perry after our appointment (actually, we just walked in!) has been prompt and professional and just above and beyond what I ever expected. Cannot recommend highly enough!

Julienne Goolsby

The entire staff is friendly, helpful and very knowledgeable. I would highly recommend them to everyone.

Craig Van Aalst

Great experience with the doctor and staff. My son got glasses that allow him to see colors. It has been great for him for a number of reasons from driving to athletics.

Jamie

Great location to have your eyes taken care of. They are very knowledgeable in their craft and provide high-quality treatments.

Jeremiah Barber

The staff at Brill Eye Center helped me out on very short notice. I had irritation in my left eye and they were able to see me in an hour's time on the same day. They prescribed me the eye drops I desperately needed to start feeling better and even called my pharmacy multiple times to ensure I received the medication I needed. The next day they got me updated lenses for my frames since I couldn't wear contacts. I cannot thank them enough for helping to spare me from red, irritated, watery eyes that I would have been suffering from overnight. Brill Eye Center is the best!!!

Lindsay Adams

Dr. Brill is very kind and patient and his staff is amazing

Bill Watson

Had a bow break while traveling. Brill Eye Center was outstanding, bow wasn't repairable, found frame the lens would work in for the rest of the trip!

G B

Went in for an exam, they are very thorough here, the Dr. examined my eye and found a very small piece of something on my eye. He removed it right there. I'm not a medical person (IT) but know he has every piece of equipment, and the newest equipment, to take care of my eyes. Long term client 10+ years.

Tom M

I had a serious eye injury and Dr. Brill got me in immediately. His facility does complete eye care and I'm glad I found him. State of the art equipment and up to date on all the latest procedures. The best staff too!

Sage Condry

Dr. Brill is very knowledgeable and passionate about his work. I was very impressed with his level of skill and straight forward honesty. I've had an eye condition that I've always known about but he is the first eye doctor to catch it and tell me the medical term for it. I highly recommend Brill Eye Center.

Joshua Savitt

Went in to get a custom pair of sunglasses recently. The service was amazing and the product turned out great. They offer a high quality product at a great price. Their store is also very well kept and professional.

Jim Wood

If you need eye care glasses or contacts Brill is the only way to go. All of the staff are super nice and very professional. Dr. Brill knows what he is doing regarding eye care and Kelly was most helpful regarding my frames and lenses. My eyesight is now 20/20. Don't get much better than that.

Lori Fries

I've been coming to Dr. Brill for a few years and it's always a pleasurable experience for me and my children. Great service, amazing staff what more can I say.

Aubrey Fuller

Terrible customer service. They over charge you on office fees. They hang up on you when you call about issues regarding prescriptions. So rude! Do not go here!

Stacy Schoen

DRY EYES? I had the LIPIFLOW procedure 1 month ago and so far... LOVE it!!! I have dealt with EXTREME dry eyes since lasik surgery 15+ years ago. I am from a small Midwestern town where local eye doctors do not tell you about you about the Lipiflow procedure (...wondering if they even know about it). One day I was in so much pain and suffering from dry eyes, I decided to google, praying there would be something new I hadn't heard of. I found BRILL EYE CENTER in Mission, KS and decided to trust them and the procedure without knowing much about either. With this SIMPLE procedure, I was AMAZED!!!! Things I could never do, like sitting under or near a ceiling fan.... I went to my son-in-laws house that afternoon, who always has a ceiling fan running & I actually sat under the ceiling fan on low speed. Again ... AMAZED!!! During this past month things have been so much better, I can hardly believe it, I have been able to sit under ceiling fans, AC vents in restaurants, enjoy being outdoors, having the AC vent on me in a vehicle, etc. The only side effects of my procedure are... I must follow doctors orders, ha ha, which mine consist of ..."blinking exercises", wearing a mask at bedtime and heating my eyes twice a day, I figure that is not too much to ask for to get relief from these agonizing past 15+ years, due to lasik surgery. I go back for my check up in a couple weeks. Hoping the doctor says everything is looking GREAT for continued success, as "they" say the procedure should last around 3 years. Not only has this Lipiflow procedure been great for me, it has also been great for my friends and family members whose lives were affected by my dry eyes. I will DEFINITELY do this procedure again if the need arises! Hope you too can find some relief from your dry eyes.

Kelly Dunn

I love this place... Feels like instant family. Every member of the staff spends as much time with you as needed. I never feel rushed, like I'm just another customer. I spent over 2 hours there (my own doing) and could've spent more! Was right in for my eye exam, then spent a long time picking out my glasses with Rachel, who is AWESOME! She clearly let me take as long as I needed and gave very, very helpful recommendations. Additionally, she watched my budget even making suggestions on products and lenses to LOWER my cost... I don't know much about eye care and cost, so could've been easily "taken" if I went to a place who didn't care as much as Brill does. Even when I went back to pick up my glasses, everyone had time to chat, no one rushed me out. It's just a nice place to be. On top of all that, their technology and checkups are top notch - I definitely trust my eyes with Brill Eye Center. Oh...one last thing... Rachel gives one heck of a Thriller rendition - make sure to ask for that!

sara adams

I have been a patient/client at Brill Eye Center for many years. Dr. Brill uses high-tech equipment, knowledge and experience to assure that my eyes are examined comprehensively and that the prescription for my glasses and contacts are accurate. He and all the staff demonstrate excellent customer service. I order my glasses from the optical shop there and I am always pleased with the style choices and the professional, personal service. I highly recommend Brill Eye Center.

Amber Cobb

My family has been going to Doctor Brill for about 30 years. Great doctor and great staff

Krista Simurdak

I will never go anywhere else to get my glasses. Everyone here is so helpful and knowledgeable

Al DesMarteau

have had the worst customer service ever experienced from Brill Eye Center. I had gone to him for several years and purchased expensive prescription glasses each time.This year, I purchased a new pair of glasses for over $1100. After picking them up, I had trouble seeing so I alternated my old glasses with the new ones. The new glasses fell apart and I put them back together. I took them back a week later and was told to come back the next day. I went back and was told there was a dispensing error and they should not have been dispensed to me. I asked for special monetary consideration because of their error and was told I had to speak to the doctor. I received a call the very next day and was told to come pick up my glasses as they were ready. I called to find out how they could be totally wrong one day and "fixed" the next. I spoke with Debbie, the office manager and told her I had no intention of picking up those glasses until I heard from the doctor and they were correctly dispensed. Long story--but he refused to refund my money-- I had to dispute it on my credit card. Then the doctor said he mailed the glasses to me and I never received them. I finally got a refund from my credit card company and got better glasses at a much lower price through another provider. I would not waste my time with him again. All he wants to do is sell you stuff like glasses and vitamins. The front end of the office is dedicated to optical where I assume he makes the majority of his money. He even divulged private information from my records trying to discredit me with the postal service. His office does not believe in customer service and their record keeping is shoddy at best.

James COLUNGA

Today was my first visit and I must say I was very impressed. Everyone was really nice, talkative, and helpful. They pay really close attention to detail when examining your eye. I'd recommend it!

Mafalda Schmetterling

I live in Central America (Panama), and after one year of seing many oftalmologist and get mis-diagnosis and not a clear undertanding of what was causing my problem of dry eyes, I look for someone to help me in the US and came across with Brill Eye Center, Dr Brill and Courtney. They were really helpful and nice answering all my question and taking the time to deeply understand what was causing my dry eyes. They performed several test on my eyes and explained what could have been causing it, they checked my glands and found out I was a good candidate to perform Lipiflow procedure to unclog my glands. It’s been one week, I am still recovering and following up all their indications to improve my condition. I am glad that I made the desition to come to See adr Brill and Courtney, I feel more confident with the results I got from them. Ingrid.

Mary Cochella

I used to enjoy going to Dr. Brill's office for an eye exam. But it seems they have a completely new staff. I Really had liked the other optical staff. The new male gentlemen wasn't very pleasant. Not helpful at all. Wouldn't smile, was very serious. Almost angry at times. He made me feel like I was a bother. I don't think he wanted to be there. Kept thinking he might be having a bad day. But If so, he shouldn't ever take it out on a customer. Shouldn't be interacting with customers at all as far as I'm concerned. They really should reevaluate their staff.

D Man

I apologize in advance that this review is long but... you should know the details and the reason for my rating. Buying eyewear for myself has always been a bit of a struggle for a few reasons. Setting aside my fashion taste, I have an odd prescription. I am a Broadcast VideoJournalist. So my eyes are my livelihood. I am discerning and acutely aware of any aberration in my lenses. You could say picky I guess. Because of this; buying anything eye related over the internet is out of the question. While out shooting a story I ran across Brill Eye Center. While there I noticed the variety of frames. The selection was impressive. Since I was in the market for a new prescription I went back and ended up buying two pairs, a daily and a backup. ***What to expect when you go to Brill.*** The most important thing is... Have Dr Brill do your eye exam. He’s good at what he does. While Brill Eye will take a prescription from another optometrist; in my case not all eye exams are created equal. The brand new prescription I walked in with was wrong and only when my first pair of glasses came back did we find out. Save yourself the headache. Dr Brill was thorough, spent the extra time necessary and, took extra steps to make sure my rx was spot on. When you first walk in, you’ll be struck by the number of frames they have at different prices. I am definitely a fan of their selection. It’s a very low key environment. There were no pushy sales associates in my face as soon as I walked in. What I noticed tho was once engaged, the sales associates interest in making sure that getting what was best for me, from frames to lenses was his main objective. I worked with Perry. He was very knowledgeable and extremely courteous. He asked quite a few questions about lifestyle, work and what I needed most out of a pair of glasses. Unfortunately for me fashion and functionality don’t always go hand in hand and there’s always a hiccup. Lens thickness etc... I also seem to gravitate towards the more expensive frames even if I have no idea of the brand. Like I said, sort of... I am picky. I decided to buy a pair of bespoke frames made by LINDBERG. If you make the same choice as I did; DON’T EXPECT your frames that day or even in two weeks. It takes about a month and it could be the full month. LINDBERG frames are made in Denmark and personalized for you. Unfortunately for me and my original RX, a significant amount of additional time was added. It was a full two months. So be forewarned if you walk in with a prescription from somewhere else. The second pair of frames, Silhouettes took about 10 business days. With my purchase; Brill’s attention to detail, communication and final quality inspection are well above par. Also, even tho there were a few hiccups along the way(not Brill’s fault), Brill stood behind their product. They made sure that I was happy before they let me leave. In my book this is a win.

The Real Tootsie

Scamy! I arrived 10 minutes early but didn't actually see the optometrist for an hour after my appointment time. Shame on me I just assumed an eye exam for a contact lens RX and glasses RX would be under $200 from every other experience I've ever had in 40 years of eye doctors. My previous optometrist charges $154 for an exam that includes prescriptions for both. Halfway through the exam the optometrist steps out and the assistant said she needed me to review the charges for today and I have to sign. Not at the beginning, but in the middle while you are trapped in the chair and you've already been examined and you feel locked in. Their charges were $487 for exam and the two RX papers. No glasses, no contacts, $487 for the exam and 2 pieces of paper. I said wow I had no idea you were this high priced. The assistant said our prices are comparable with other places. No you are triple the price of other places! They wanted to sell me overpriced contacts and glasses but I just wanted to leave after being there 2 hours and already completely ripped off. Brill told me that I "wouldn't be able find proper fitting glasses on my own because one of my ears is further from the brim of my nose than the other ear." What? They never measured my ears! "If you buy frames online they are made in China." Where do you think Oakley's are made? After paying for the exam I asked twice for my prescriptions and still was only given the one for glasses. I had to ask a third time for them to bring me the contact lens prescription they were trying to withhold so I'd have to buy overpriced contacts from them. I had just been there two hours, paid triple the going rate for an exam, and now they were playing hide the prescription. The assistant actually said, "Oh you wanted your contact lens prescription too?" I've asked 3 times for it and why wouldn't I want what I just paid for? It’s like they are coached on how to shake you down. When I got home I measured the distance between each ear and the brim of my nose out of curiosity...I am happy to report both ears had the exact same measurement to my nose. I'm just fine, but Brill is full of bs.

Arthur Unruh

A little more expensive then your regular eye exam and also the atmosphere was a little stuffy. However I got an extremely good eye exam and ended up with a prescription and contact brand that gave me better sight and was more comfortable then I have ever gotten in the past going to multiple optometrists. I plan on going to Brill eye care in the future.

Brock

Its a bit pricey, but you get what you pay for. Great, high-end products and procedures.

Jeremiah Barber

The staff at Brill Eye Center helped me out on very short notice. I had irritation in my left eye and they were able to see me in an hour's time on the same day. They prescribed me the eye drops I desperately needed to start feeling better and even called my pharmacy multiple times to ensure I received the medication I needed. The next day they got me updated lenses for my frames since I couldn't wear contacts. I cannot thank them enough for helping to spare me from red, irritated, watery eyes that I would have been suffering from overnight. Brill Eye Center is the best!!!

PRPLCAT X

Dr. Brill was very informative, but the personality of the team made my day. Thank you Rachel!

Elizabeth Ramirez

This was my first visit to Brill. I was totally satisfied with the whole experience. I was especially happy that with the new eye mapping technology, they did not have to dialate my eyes. Everyone was very friendly. Dr.Brill was nice and helped me understand every aspect of visit.

HitManw20 The YouTuber teen

We had an appointment for over a month. Received over 15 text messages to confirm our appointment which we did! Even receiving texts up to the morning of the appointment. NOONE called to tell us that Dr. Brill had a speaking engagement so I took off a full day of work, have my kids late to school to get absolutely nothing done! Rachael at the front I have to give it to her she calmed me down because she knew just how frustrating the situation was. I’m personally just beyond upset it’s not like Brill to not take the time to reach out to their customers. Upsetting we moved 30 minutes South and I still drive here. If we come back it’s because Rachael saved the day. We appreciate you Rachael! -CA

Matt D

I had a great experience at Brill Eye Center! I am a very difficult person to find the right prescription for due to irregularities with my corneas. My glasses in the past had never been perfect in terms of being the appropriate prescription. Dr.Brill, however, went above and beyond and determined that my corneas are irregular due to having a condition called Forme Fruste Keratoconus. He then got me the perfect prescription despite my condition and I can now see better than I ever have. Not only that, but his son Perry Brill went above and beyond to fit me with the correct frames that best matches my style and facial features. I would recommend Brill Eye Center to anybody!

Kristi B

Took my 7 year old son for his first eye exam and the staff was so caring and kind. He thought it was fun! I love it when a visit to the doctor is great! They explained every procedure to him, answered all of his questions and made ME feel at ease as well. Thank you Dr. Reiger!

Riley Rothe

Great, knowledgeable staff. Highly recommend!

Kirk Young

Very up-to-date and technically advanced. Quick service and helpful people. Didn't have to do the hours-long dilation since they use a retinal scanning device. All high quality frames.

Briana Milito

I have been to many eye doctors and I have never felt like the dr cared but dr Brill is such a professional and he has compassion .I will never go anywhere else

Jennifer Brunkan

Dr. Brill takes the time to go over everything that he's doing and the results of the exam. I've been going to an eye doctor for over 35 years and he is by far the best that I've encountered.

d. miller

best eye doctor ever!

Jackie Griffin

They got me in last minute for an acute issue as a new patient. Very friendly staff, office aesthetics were nice, and Dr. Brill was great and explained everything he did. I will be going back!

Ken Chipman

Their offices and other areas are clean,bright and patient friendly. Parking isn't a chore . Very friendly employees and are always helpful.

John Holm

I have been using Dr. Brill consistently for most of the past 28 years. 15 years ago I moved to the other side of the metro area and tried a couple of different optomotrists but never found one that provided the same level of service. I have found Dr. Brill and his staff to be professional and easy to work with. His frame selection is higher quality and I have never had a bad selection, unlike some of the chains I have tried.

Jen Augustine

Such good care from nice people. I just went through cataract surgery and Dr. Brill has been with me every step with my surgeon for great results. I appreciate that Dr. Brill and his staff seem to have cutting-edge technology and know how to use it to their patients' advantage. I feel confident that I am getting great care and advice from them.

John Myers

Oh my goodness what a great experience. If you just want a generic type of doctor do not come here if you're looking for a personalized fix the problem specialist you have to come see Dr Brill. this is the place to come to get your eyes fixed correctly. I love doctor Brill

Angry Blanky

Afternoon appointments definitely take longer to be seen. I would say the staff here are well worth the wait though. Have tried other eye doctors closer to home but end up going back. Been going to Brill since the 80's. I Don't understand the reviews on here saying staff is rude. They are for the most part very friendly.

Portico Bowman

I'm an artist and a writer. That means two things. I need to see small things and I need to touch beautiful objects. My frames came from Optika in Canada. Deb Perry is a lens nerd. She clued me into the importance of finding an eye center that new as much as she did.Through a process of elimination I arrived at Brill Eye Center. Perry handled all our questions with grace, good humor and depth. I was nervous when I arrived to pick up my specs. Would the quality match the outlay on my credit card? I'm not a famous artist, or a famous writer. Yet. I don't spend money unconsciously. The quality would have to exceed my expectations or I'd have second thoughts, along with a second pair of glasses. Deb has really great frames. I bought two pair. The quality of the lens exceeded my expectations. The Brill Eye Center attention to detail was worth every penny. The quality shines through the super thin, very clear, exceptional surface of the lens inside my super fabulous eclectic frames from Optika. Deb and Perry make a "great pair."

S

They are super friendly and helpful, but be prepared to be here for HOURS if you intend to buy glasses. Seriously, my spouse was there for 4 hours for a simple eye exam and glasses. I had to leave after 3 hours without ever having a pair picked out. I ended up just getting my prescription and ordering through an online retailer. Worth noting that we are both very happy with our new glasses.

Jeremy Weaver

Carried the best brands

Anna Ricean

I went to Brill with a prescription from my neuro-opthamologogist and had a great experience ordering new glasses. When they arrived, I couldn't see through them. I went back to my doctor and they found their error. Brill Eye Center re-made the lenses for free! But I still couldn't see through them. Dr. Brill gave me a full eye exam and came up with a third prescription...which works! I had a great experience with this company-even though things didn't go smoothly. Eric and Rachel were especially patient and professional, I will definitely be back!

Alarie Tennille

I have had serious eye problems my whole life, so getting the best care means a lot to me. For over 20 years, I've been going to Dr. Brill. He takes his time to give you the best treatment, best advice, and when needed the best referrals. (He referred me to a cataract surgeon.) Dr. Brill stays up on the latest technology and medications. HE CARES. This is why I so often send my friends his way. 3/9/14 I want to add to my previous review based on my appointment last week. Recently I spoke to a friend also suffering from dry eye who got a very different treatment. I asked Dr. Brill about the pros and cons of hers v. mine. He very clearly explained the composition of tears, that not all dry eye has the same underlying cause, and why he felt the treatment I'm receiving is a better idea for me. I was impressed...and grateful. Five stars again!

Heather Zordel

Incredibly impressed with the friendliness and professionalism of Dr. Brill and the rest of the staff! I will be recommending this office to everyone I know with eye care needs!

Steve Donnelly

I am a 68 year old male who has been a patient of Dr. Brill for over 20 years. I have been completely satisfied with the quality of his treatment and service. He goes overboard to ensure everything is right. I was extremely farsighted, and getting the correct lenses could sometimes be a challenge. A few years ago I had a problem with my insurance. They used only one lab that could not make the lenses to Dr. Brill's specifications. After trying three times for them to get it right, Dr. Brill had my lenses made in-house to correct specifications at no charge. This is an example of the quality of service I have learned to expect from Dr. Brill. Recently he referred me for cataract surgery. He coordinated with the surgeon to ensure that my desired options were clearly communicated prior to surgery. The surgeon he referred me to was excellent. All in all you can't go wrong with Brill Eye Center. I recommend him highly. Steve D

Jonathan Asher

I was relocating out of the country and had a super short time-frame for a new set of prescription sunglasses. Brill rushed the order and I had them in 6 days. Unfortunately, the first pair weren't quite right. I picked out a second pair and had those rushed as well. They arrived the day before I left the country and are perfect. Thank you Brill for working with me to get these glasses in such a short period of time!

Darrell Key

I felt I was well informed to all of the procedures being done. Dr. Brill explained what would need to be done since he found that I had a cataract. I appreciated the costs quoted to me that would be out of pocket. So, nothing was unexpected. It was a very pleasant experience and I am looking forward to his care in the future.

Susan Nagel

I've been going to this practice for years and have always been very pleased with everything and everyone - both the staff and Dr. Brill. My eyes are really complicated (my vision is extremely poor) and they have taken great care of my sight for years. I highly recommend them!

Scott Noyes

I came across Dr Brill quite by accident I was looking online at an eyeglass brand and Dr Brill was one of the preferred providers. I stopped in to check out the line of glasses and once there Perry helped my with my request and he took the time to show me some other frames and set up an appointment for me with Dr Brill. I am one of those people that puts things like eye exams off until my glasses are so worn out it is a struggle to see through them. My wife and I had a trip planned and once on the plane she took a look at my glasses and told me "you need new glasses"! I told her once home I had made an appointment and would be getting it done. I did my research on Dr Brill and found that he has an excellent reputation and is an innovative and accomplished Doctor! My appointment was February 10th and Dr Brill was everything I had hoped he would be. In fact he noticed that I had an eye infection and fully explained the treatment which I have already scheduled. His diagnosis of my vision was very complete and thorough. Perry had some frames ready for me to look at in fact many of the frames they offer I have never seen before. I found the perfect ones and and am excited to get them. In conclusion, I have found our new eye doctor and have decided regular check ups are a must! I encourage you to schedule an appointment with Dr Brill your eyes are just too important to trust them with just anybody!

lois miller

So thankful for seeing an ad in Herlife magazine for dry eye treatment. I have suffered for years and have hopped from doctor to doctor looking for help. Dr. Brill got immediate improvement for me. What a relief! I would not hesitate to recommend this practice.

Gina Rich

30 year client! patient as a child and then now Brill serves my family as an adult! Great selection for people who appreciate style and at a fair price, office gals On the insurance A game!...2 gents in optical rock! small town/old school hospitality w contemporary class! Drive 45 min to go here....trust me it'll be worth it!

Andrea Seimears

I've never written a google review before, but I had to pop on the write one now. I had a great experience getting glasses at Brill Eye Center. I'm not a patient, but my Dr stopped taking my eye insurance so I had to find a place within the network to get glasses. I walked in and they were so willing and quick to find out what my benefits would be. Rachel in the optical department was GREAT! So fun and helpful and offered great advice on what would work best based on my prescription and face. Thanks to Rachel, I left feeling encouraged and excited to get my glasses. They came in quickly and I am so happy with the results!! I've already recommended Brill and Rachel to others and I'm considering changing Drs and going there in the future for eye exams as well!

Andrea Seimears

I've never written a google review before, but I had to pop on the write one now. I had a great experience getting glasses at Brill Eye Center. I'm not a patient, but my Dr stopped taking my eye insurance so I had to find a place within the network to get glasses. I walked in and they were so willing and quick to find out what my benefits would be. Rachel in the optical department was GREAT! So fun and helpful and offered great advice on what would work best based on my prescription and face. Thanks to Rachel, I left feeling encouraged and excited to get my glasses. They came in quickly and I am so happy with the results!! I've already recommended Brill and Rachel to others and I'm considering changing Drs and going there in the future for eye exams as well!

Molly MissMolly

I failed to ask about their prices before I saw Dr. Brill. That's my own fault. So, I would highly recommend asking before you have your appointment. Their services might be outstanding - but they are way outside of my price range. I basically threw away $250 for an eye exam that I can't do anything with. It was a very thorough exam, I admit, but again, unless I pay their prices, I have absolutely nothing to show for the money I spent. Just posting this so consumer can be aware and make informed choices. Because I forgot to.

Dana Sackuvich

I took my daughter to Brill for new glasses. She gets 1 free pair of glasses per year through United Healthcare. After her exam, they proceeded to try to convince us that my daughter may like contacts instead of the glasses. United does allow us to get free contacts, but the price for replacement lenses($200) was ridiculous and my daughter just wanted new glasses. She found some frames she liked out of a very small selection, we were it would take be about 7-10 working days for them to come in. That was 3 weeks ago, I have had to call them 3 times and every time I was given an excuse for why they hadn't been received...ex: order was placed a week after her appointment, frames arrived with wrong left lens. I called them this morning, sat on hold for several minutes, when the technician finally picked up the phone, he apologized for making me wait, told me my daughter's glasses were finally in and that a message was left on our home phone voice mail yesterday. We have not received any messages on our home phone, but I did get a voice mail on my cell phone last week stating my daughter's contacts were in; contacts we NEVER ordered. The staff was decent enough, but the receptionist was rude. I will not be taking my daughter back to Brill after this experience.

Bob Winney

These folks are a step ahead of any other place I have been for eyeglasses over the years. Excellent facility, staff and selection. I cannot imagine going anywhere else after having discovered The Brill Eye Center.

Emily Mattwaoshshe

The staff and Dr. Brill are friendly, knowledgeable and amazing! The frames they have seem to be on the expensive side but there are still many options to fit your budget. The staff is more than willing to work with your price point and are eager to help you find the right frames. The facility is clean and inviting and the equipment they use is up to date. I recommend Brill to everyone.

Marcus Zehnder

There are many better practices out there - go elsewhere. When a quick Lasik follow up takes 2 hours (1.5 of which was spent waiting), you're in the wrong place. When Dr Brill finally did see me, he went on to tell me how little insurance pays him and how expensive it is to buy a new "machine". Actual exam 5 minutes; 5 minutes spent with the Optometric Assistant; 20 minutes of hearing Dr Brill rant. That's why I'm no longer a patient in that practice.

Tara Singleton

Always great to see a business respond to negative reviews, but why attack your own patients who have a poor experience with condescending and aggressive remarks?.. I wouldn't use a real name either! The staff/manager/owner clearly sets the judgemental, unfriendly tone ytollu find upon coming here... Proceed with caution if you're using all insurance, any coupons or are looking for something affordable.

casey lonesk

If you enjoy burning your hard eared money, go here. The lady behind the counter was offended when i started asking about price. She just wanted my insurance info and tried to usher me to the back to get started with my exam... Wait a minute... How much will this end up costing me after my insurance pays and what are my options?? As i seemed to be a bother she finaly got off her fat, rude ass and showed me. They had one pair. One! And, they were orange kids glasses. And, that didn't include all the extra's that i would just "have to have"... The pair i wanted would have ended up costing about 450. After insurance!!! What a crock. Dont get me wrong, its a nice place, and if you have the money, by all means, knock yourself out. But me, i opted for a pair that are better looking and very well built. For 75 bucks including exam. With light weight lenses and uv blocker. Received them in one day. Thanks visionworks.

Holly Hutchins

I had to most wonderful experience at this office:) the staff here is amazing with their kind caring ways for their patients, & Dr.Brill goes out of his way to make sure my children & I have the correct eye prescription & fashionably glasses to wear. I'm unemployed & currently on Kancare & they treated us just like all the other patients there. Dr. Brill also takes his time to chat & gives you that caring approach to his patients that many Doctors are to busy making money to take time from their day to get to know their patients. We will definitely be returning in 6 month's for our family eye exams. I highly recommend you go see Dr. Bills office :)

Michelle Karpin

Outstanding service! Every person on the staff is knowledgeable, friendly, and professional. The optical shop manager even came to my office to make a minor repair to my eyeglass frames, free of charge.

Michelle Dubin

When I went for my appt the staff was professional and courteous and the appt went smoothly. It has been 2 weeks since my appt and I still had not received a call about my glasses coming. I called the center and they said my order wasn't placed until a week after my appt. That was a little upsetting as I have to wait another week now, even after I have already paid for them. I have never had to wait almost a month to get glasses in. Would recommend, but don't go if you need your glasses right away.

Andrew Carter

Moved to Kansas City and tried Brill Eye Center because it was close to work. It's hard to find new doctors, optometrists and dentists when you move but I've been thrilled with Dr. Brill. In a short year they've gone from the new place I tried to a group of people I look forward to seeing when I visit. The service is great and the staff is excellent. Can't go wrong with Dr. Brill and Brill Eye Center

Jason Finley

I wear corrective RGP lens. I have ZERO problems with them and my eyesight has truly NEVER been better with low-risk! Superb people servicing with a smile who have experience and knowledge about their eyewear products. I come in with questions and I never leave without answers (or more questions). I currently live in OK and to this day go there today because of service, equipment, personnel, and having no issues. So why would I change? Worth the trip up to KC every 6 or so months.

Alexandra Fetterman

I came back from living in Mexico City with dry eyes and super messed up prescription for my glasses AND contacts. I went to Dr. Brill and he helped me explore next steps for my dry eyes, set me up with contacts, and afterwards I got to pick out the glasses of a lifetime with Perry up front. It was such a thorough and careful process, and I never felt rushed. Now I've got perfect glasses. Thanks, team Brill, and keep up the good work.