Reviews of Williams Eye Institute (Ophthalmologist)

Jane Robinson

I recently had both cataracts removed by Dr Ann. The experience was outstanding. The Dr is caring and knowledgeable. The office is prompt, efficient and well run. The associates are polite and compassionate. I worked in healthcare for 30 years. A great deal of my work involved process development: how to provide the best patient care in the most efficient way. This office has the best process I’ve ever seen which makes it the most up to date and easy for the patient. There’s no fasting, no IV line, no fuss. From the minute you enter the office or surgery center you feel that you’re in competent and caring hands. I highly recommend Dr Ann Williams and the Williams Eye Institute.

ResinRat2 .

Dr. Ann Williams, and the Entire Staff, were Exceptional. The High Degree of Detailed Care with my Cataract Surgery made the Experience with them very calming and, actually a pleasure. All my questions were answered and every Member of the Staff was Professional and Personable. The Surgery left me with Excellent Vision. I would recommend to anyone facing the Reality of Cataract Surgery that The Williams Eye Institute can give you the Results and Beautiful Vision you desire. --- David B. Rybarczyk

Katie Shan

Slow service. No WiFi. No food. Not happy.

Judy Ferry

I had no problems with the service at the surgery. I was treated very well. The time element was great.

Debbie Decker

I was so scared because I don't like eye drops or can't imagine someone cutting on my eye. But went smooth. The 2nd eye was a breeze. LOVE the fact that I have 20 20 vision now. Since I wore contacts prior and they were monovision, one for reading and one for distance, i went that way for my corrected lenses. So some people do the surgery and still need to wear reading glasses, i no longer need glasses. It's awesome. DR Ann Williams gave me the best Christmas gift ever. Thank you Williams Eye Institute of Hammond, Indiana.

Paula Mattson

The entire staff are professional and pleasant. Surgery was flawless. Would highly recommend Williams Eye Institute.

Karen G

Prompt,friendly,caring,very professional

Dan Liston

Courteous, capable and professional staff made my visit a very positive experience!

Ruby Townsend

I think modern technology is oh so wonderful, the Williams Eye Institute I would recommend anyone with eye trouble to go there, they will help you they're very professional, they treat you like family, my experience how do you say they're off the chain. And yes Iwould recommend anyone to go to the Williams Eye Institute you will be very satisfied...

dana liebelt

Great plaxe nice people

Pillar Destruction

Tina made the whole experience worthless- had absolutely so professionalisms or people skills. Stay away!

Renee Truman

When I received my bill, I contemplated not paying it. But of course this would look bad on my credit. If not for that I wouldn't pay. I unfortunately had to have cataract surgery and so I was sent to the Williams Hammond facility. Now the employees where nice especially Savannah who was the first eye tech I saw. When I first met Ann Williams, I thought I was in the right place. Ann said that I had to choose if I wanted to see distance or up close. (I had to take one or the other because I couldn't pay extra for both) so I chose distance. Long story short, I don't see distance or up close and am wearing prescription glasses. Ann said when I told her that I couldn't see well past middle vision she said well you could probably past the eye exam at the license branch. Say What?! Probably? And she said well it was either up close or distance you got up close. Ummm no unless I stretched my arm to the limit. How's that up close? And besides, I was suppose to have distance. Really, whose eye dr would say you can probably pass the eye exam? A family friend whose an eye doctor said this was wrong on so many levels. So I will NOT be recommending Ann Williams. I can't speak of the other doctors there. Seriously upset Renee T.

Pat Murphy

Very friendly, very professional, very efficient. Took really good care of my husband's eyes.

Pamela Jasper

Doctors and staff are excellent. I didn't know having eye surgery could be so easy.

Rachel Lundstrom

If I could give no stars I would. This place was absolutely unprofessional and rude. My children had been there prior. But every time I tried to make appointment they schedule me just to cancel me and make and excuse as to why my appointment had to be canceled. As I called for appointment for my children to be seen. My insurance was active and they offered me an appointment within two days later but as soon as I voiced who I was and how they kept canceling my appointment they told me they would have to contact me back and check with the billing Dept. Well they never had any intention of getting back to me. I was then told my kids insurance had been inactive and there were restrictions on my insurance. I then contacted my insurance carrier and my state dept. concerning this. This in fact was false information that I verified through the insurance also checked to see if they were a participating provider which was also verified as correct. They insisted that none of my verification from the company and state was false. Also told me I would need to pay out of my pocket if my children wanted to be seen at this facility! Why would I pay out of my pocket for a In network provider? They contradicted what they said many times in an excuse to discourage my from seeking eye care for my kids and this facility. Anywhere this uncaring for my children or any individual is not worth the hassle. I recommend for anybody looking for a eye dr to shop around. To tell someone they need referrals by the pcp and the insurance and then you call both and state something different is not worth the bill or rude behavior they conducted with me

Deborah Yankovich

Everyone was professional and courteous. My questions were answered. Pre and post op care was excellent. I felt very comfortable with staff. I would highly recommend the Williams Eye Institute for eye care. Both my mother and my husband were patients and received excellent care. The surgery was done in a timely manner. I thought the staff worked well as a team.

Karren Kukral

After an appointment mess up at another doctor I CHOSE to go do Dr. Williams. It was a great experience from the first appointment scheduling to both eye cataract removal. Very professional, competetent staff and Dr. Williams was awesome. I highly recommend Williams Eye Institute.

Sue Braidman

Had 2 caterac surgeries and it was a breeze and everyone was pleasant and helpful. I would suggest them everytime.

Charlene Sparks

I just had cataract surgery with Dr. Ann Williams and would highly recommend the Wlliams eye institute. Dr. Williams and her staff were highly professional and gave me excellent care.

Chris Perry

The Williams team radiates with cheerfulness, professionalism, and competence. But kudos go to the surgical staff; they simply make you feel at home with your family!!!

al korba

Pleasant experience and excellent results. I highly recommend William eye institute. Thanks for my sight!

Karen Tucker

Everyone was professional in appearance and action. The staff's friendliness made the experience much easier. They were very knowledgeable. I appreciate the ease with which they carried out their duties.

Kathy Kazmierczak

Very professional staff. Outstanding service and care. Called for an appointment in the morning and they got me in right away.

Pat Clifford

All personnel were very professional. Doctor well trained and personable. Questions were answered in full and follow up made quickly. Would highly recommend.

Cece M

Dr. Ann is extremely rude and unprofessional. My mother is 73 years old with glaucoma. She has been seeing Dr. Doug from Williams Eye Institute for a very long time. Dr. Ann, his wife, disrespected my mother so bad that she brought her to tears. This type of disrespect and unprofessionalism needs to be exposed and addressed. I cannot express enough my frustration with her as she tried to explain her actions. Nothing she can say will excuse her behavior of making my mother cry. Simply because my mother let her know that she had been waiting for over an hour since her appointment time. Dr. Ann's response was that they were "on lunch" as she was yelling in my mothers face to the point where my daughter had to tell her to get out of my moms face. First, why would you schedule my mother on your lunch time and second, why would you think it's ok to yell at her in her face n try to intimidate her??? And the fact that my mother does not cry often tells me that Dr. Ann was way out of line. She is rude and unprofessional and there needs to be consequences for her actions. If she treated my mother this way I am sure there are others out there that she has abused. She needs to know that it doesn't matter who you think you are, you cannot treat people this way!

Marisa Gonzalez

My entire experience with Williams I institute was amazing not just the office visit staff but the staff when I was having a procedure done that were amazing highly recommend them