This place has zero communication and some of the rudest office staff. My husband was referred through our eye doctor here for a chalazion removal surgery. Her notes indicated at their office that they called this office and scheduled that. We get to this office, 10 minutes early, and are given paperwork to fill out 5 minutes after the appointment time. Once the paperwork was turned back in, it took them 30 minutes to type it into the computer. On the papers, he wrote exactly what he was there for, a surgery, and no one said anything to us. After sitting there for an hour, we were finally called back into an exam room, and the tech, who was more interested in filling in the boxes on the computer screen, said that this was just an exam, not the surgery that we had been told we were scheduled for. After waiting on the doctor, which we saw for literally 2 minutes, we were informed we'd have to schedule the surgery. Had this office even attempted to communicate with us to oh maybe, confirm the appointment, or even notice on the initial registration form that we thought we were there for a surgery, the mess could have been avoided. Instead, they didn't seem to care at all at the level of inconvenience that they had caused, by not communicating that this would be an initial consult. If we were told by our doctor, to expect a surgery from this place, and don't hear otherwise, then we assume that that's what we're still going there for. Would it kill you to pick up a phone and maybe confirm that, or tell us different so we don't have to take off work and be forced to wait around to be told otherwise?