Reviews of Community Eye Care of Indiana: East (Ophthalmologist)

LaRee L. Hughett

Dr John LaTona and his entire team is truly top notch and one of a kind. I want to thank Dr LaTona and every staff member of Community Eye Care, in particular Victoria and all the gals at the front desk, answering phones, checking people in and CARING for people. You all treated our son's tough situation with amazing care and concern. Listen, from the very first phone call when we needed to set up the appt, Victoria went above out of compassion and empathy to our situation before we even arrived to the appointment. When we showed up for the appointment, we were not only checked in timely and efficiently every other person at the front desk, greeted us with the same care and compassion. So, then my son has the first initial examination with the nurse...once again, same care and compassion as every one else had been. Then the exam with Dr LaTona and the tech...QUALITY CARE, COMPASSION AND SO MUCH EMPATHY! I am writing this with happy tears falling down my cheeks because you all never once made our hard circumstance harder. Thank you so much for giving this worried mom some relief and assurance that my son is going to be fine...i think we all are pretty much assured of that and I am confident that my son's follow up visit next month will provide reassurance of that fact. Thank You, Dr LaTona and staff of Community Eye Care! Continue to do what you do out of care and compassion. Please be encouraged that what you do DOES matter to someone, in someway, for reasons you may never know! Bless you all, The Hughett Family

Dana Smith

Would give Dr LaTona 5 stars. He is a good diagnostician and can perform procedures that are necessary. Great bedside manner and gets to know his patients. My Mother was a patient and when I developed same problems, I became a patient. I would recommend him to anyone without reservation

Kathryn Brown

Everyone at this office if very professional, caring, competent. Dr LaTona and his staff explain everything in a way that's very clear and understandable. Very thorough and helpful!

John Knapp

They tried to schedule me the very same day I called which was refreshing. Dr LaTona removed a small metal flake from my eye and cleaned up the rust residue which other doctors could have missed. He was fast and professional. I would highly recommend him and his team.

E Perkins

Best possible eyecare. The staff, everyone is caring and patient. Questions are encouraged and answered in terms you can understand. Trying not to sound too dramatic, they saved my sister's vision by acting quickly even though she called on a weekend. They saw her immediately, ascertained that her retina in her one sighted eye was detaching and operated on Monday. Since I share the same type of vision as my sister, they make sure I understand the signs and to call immediately. I also filled my glasses prescription there as well. Again my specialist, Tanya, was patience knowledgeable and made the process pleasant. I cannot give enough praise to Dr. Kheradiya, Rachel Penn and Dr. LaTona's entire team. Thank you.

robert J Smith

I have been a patient there for over 20 years. I first went there when I was having an unusually, rare problem that was causing loss of sight in one eye. They cured that problem after a lot of care and I have been going there ever since. Since then I have had very good eyesight and just recently had to have cataract repair on both eyes. My vision is now clearer than ever. I would highly reccomend them to anybody.

Elizabeth Porter

Excellent care and concern for clients.

Donna Lewis

The Dr was very informative, patient and helpful...all the staff were friendly. A very busy office but they were on their toes!

Bertha Ketchum

Expert care. I have never had an eye exam like I received there. All staff was pleasant and professional.

k. whatley

The medical staff was very friendly. There was a lot of people but the wait wasn't long. I was in and out of the office with in an hour.

Kim Marcum

My first time here, By referral as a follow-up.. Kind, professional and courteous staff. Nice selection, allbeit not the largest, of womens frames.

Mary Woods

I am very satisfied with the eye care I receive from the community east hospital team. THANK YOU.

holly puckett

Repeatedly denied to work with insurance and failed to submit claim in favor of being paid out of pocket. Unprofessional and possible illegal practices.

james payton

Doctor Letona is a great doctor. Is very thorough And always leaves me optimistic.

Clifford Butcher

Got my eye exam and was prescribed trifocals. Went to Walmart to get frames and lenses. Glasses were blurry past a foot. Was told it takes time to get used to seeing with them being my first time needing glasses. Went back to Walmart after 3-4 months frustrated, and complained still wasn’t right. They said here Is the script and we made them off of what your eye exam said. So was basically out 500.00 and was never right from the get go. I let too much time go by because I’ve been busy, so neither Walmart who blames the optometrist or the clinic will do anything because too much time has gone by. Frustrating and will never go back to either place. Big waste of time and money.

Karla Beier

Nice people

Nichole Thomas

Dr. LaTona and staff are extremely thorough and personable and treated me with a tremendous amount of respect and took my condition very seriously. I needed to be referred to a retina specialist and they made sure it was done ASAP. I highly recommend Dr. Latona and office!

Bradley Combs

Although a busy office, they made me feel like I was their only patient. Comforting attentive staff, extremely professional doctor. Great experience.

Steven Wolf

Awesome Staff!

Shikhar Vyas

The worst people work here -- My dad had to be seen by an ophthalmologist for diabetic retinopathy. It was his poor fortune that he had Ambetter Insurance, but we knew that no one in Indianapolis who could perform retinal surgery or procedures was covered. Still, in hopes to get some care, my parents called Ambetter to schedule an appointment with a specialist who would be able to do the needed procedures. We told the Ambetter representative that we were going to have to be seen by a specialist. After explaining to the representative for several minutes, she still didn't understand and got this Eye care place on the phone. In a three-way call, my parents explained to both of the other parties that what my dad need was a retinal specialist, not an eye-care clinic. Even then, both of the other representative agreed that my dad would be seen in the clinic and a referral would be made if necessary. Think this was an acceptable compromise, and that with a referral, Ambetter would budge slightly to covering the cost of the out-of-network provider, my parents went for my dad's scheduled appointment. However, when they got there, after verifying something with Ambetter over the phone for 15+ minutes, the front desk person (the same one my parents talked to on the three-way call) said they do not do the procedures that my dad needs and that my dad can't be seen! My mom comfronted her, telling her that she lied when she was on the phone with ambetter, and that they should have told us before so we would have made the 15 mile long drive in the first place. This sort of behavior is unacceptable. It's outrageous that these know-nothing phone representatives are making specialist appointments when they have no clue what they are doing. They are toying with people's health, and in some case, their lives. We have been very disappointed with Ambetter Insurance over the past 3 months that we've had them; but i'm furious at Community Eye Care for treating customers like this. I hope their business fails because of this poor customer service and their idiot staff members.