Reviews of Lake Zurich EyeCare (Ophthalmologist)

Elizabeth DiCriscio

Absolutely love Lake Zurich eye care! Dr Oliver is the best optometrist I've ever had...hands down! She listens and cares about her patients which is hard to find. She has gone above and beyond to ensure I get the care I need. The office staff is very helpful and provides excellent customer service. I have no reason to go anywhere else and very thankful.

Catchin' Chris

The staff and doctors are absolutely the best around.

Steven Feldman

Great doc. Very thorough and up to date. I'll keep going back.

John Doherty

Lake Zurich eye care has been taking care of my eyes for the last 8 years. The service has always been excellent, responsive and delivered in a caring manner. I would highly recommend Lake Zurich Eye Care to anyone.

Sani P

My son got hurt and we needed to see an eye dr asap...after calling about 10 numbers in area, even the one ones recommended by my pcp, i was lucky i called this office. Once i explained what the situation was, i was told to come in and they would make time for us..and that's exactly what they did, it took little waiting but i was so grateful for it! All of the other offices either had no appts available or i was told to go to ER (which would not help at all) The sad part about the whole experience is the actual not caring from most of the offices i called..and this is about a kid and the his vision!! Dr Hadziahmetovic and dr Pouyat are simply amazing! Jessica at the front desk in Grayslake office absolutely amazing! Grateful for these doctors, they really are there when you need them, highly recommend this office and the office in Grayslake. Thank you!!!

Alack Khankhounnavong

They were very helpful in assisting me and friendly

Marty Walker

I've been wearing glasses for decades and my experience at Lake Zurich Eyecare outshines any other optometrist I've ever been to - highly recommended. The entire staff was absolutely wonderful through the process of setting up appointments with the front desk staff, Dr. Maja's eye exam and most importantly Brian's dedication to make sure both pairs of glasses we ordered provided me with the best possible vision. I have since brought my children in for their exams/contacts and once again had great results. Lake Zurich Eyecare is absolutely the best run and the most professional eye care provider in the area.

John McNerney

1st class exam by Dr. Pouyat. Extremely thorough. Ferdinand is the best at making sure your glasses fit properly and look good. Have been coming here for 7 years and would never go elsewhere.

Ramnath Cidambi

The office is very convenient (location) and they see patients in a timely manner - no horrendous waits. Appointments are easy to get. Dr. Pouyat is very good. Explains things well. Took my kids last week - he evaluated them well and provided recommendations that were practical. Asked good questions about how they are seeing in school etc. I have used the office for 3 years with good consistent service.

Cinque Terra

My first visit ever to this office was on Thursday 13th 2014. Until then I was foolishly going to the BIG C big Box place. Dr Pouyat , Samantha and his staff were beyond awesome ... it was a perfect and relaxed consultation and I was given all the time I need to ask questions. Also this is a modern office with modern technology and my records will be rationed unlike certain other offices. I am a patient /client here and not just a "walk in: plus you have 24 hour energy contact details in case same required. Easy location also and easy parking. Totally stress free with greatest care given. MY HIGHEST RECOMMENDATIONS ...if you are looking for eye care it is my unbiased view that you need not look any more that Lake Zurich Eye Care as it is just perfect. I never write these reviews but have taken the time to so do in this instance as I was so impressed.

Victoria K

If I could give them a zero I would.Very rude front desk staff and unprofessional! I would NOT go here if I were you!

Artem Ozerov

Started out as 1 star review, but they made up for everything. They went out of the way and got me two pairs of glasses for the price of one.

brooke radford

Dr. Pouyat and the staff at Lake Zurich Eyecare are wonderful! I drive all the way from South Elgin for services. Everyone there is so helpful and friendly and it doesn't have that "clinical" office feel. It's also nice that they send you your paperwork digitally to fill out prior to your appointment so they can take you in right when you get there. The only problem is that they do not have a huge selection of frames to choose from, I'm guessing because they office is pretty small. On the plus side, they did show me additional styles that they ordered samples of which was really nice; although I do have to make an additional trip to the office. But the additional trip is worth it for the great service.

Lily Wu

Beware. Twice they charged me more than I was told initially. After 3 visits and initially being assured that insurance would cover my visits, I was told my insurance would not cover my dry eye visit. Not happy to owe them a couple hundred dollars! The next time my daughter's glasses broke and were still under warranty. I was told when we ordered the new pair that I would need to pay $20 for shipping and handling. When I picked up the glasses was told it was twice that because they had to send it to two separate places for lenses. Even though they acknowledged they misquoted me, they still charged me $40.

Carol Brozek

Great people to work with!

Mark Tarkowski

I always have a great experience. The doctors are good and the staff is nice as well. I have been going there for a few years now.

CAMP Begun

Dr. Pouyat and the staff at Lake Zurich Eyecare are amazing. Dr. Pouyat is professional and personable. The office staff are efficient and friendly. The office is conveniently located and welcoming. My husband and I moved 2 years ago and both drive about an hour to continue seeing Dr. Pouyat. Lake Zurich Eyecare is fantastic!

Elaine

Good office hours with great, friendly staff. Received a very thorough exam, had good selection of frames to choose from, and solid help with navigating selections with consideration given to best options for insurance plan. Everyone at this office took their time to explain details and procedures. Highly recommend this office.

Deborah Hoy

I have been with this office for many years! I believe they give the best service around! Dr. Pouyat has always been great and his office staff very friendly. I am know seeing Dr. Oliver because I have dry eye and she is absolutely the best, spends time explaining what I should be doing and not doing. Overall if you are looking for an excellent eye facility this is it. Also Ferdinand always greats you when he is there and even by name most of the time. Thank you for all you do.

Mary Ann R

First time to Lake Zurich EyeCare - great service from beginning to end. Dr. Oliver was very thorough, caring and patient. Felt confident in her knowledge, diagnosis and vision check.Follow up has been excellent. i would highly recommend them!

Steve Sliz

3 years ago, I visited Lake Zurich Eye Care, to get a new pair of glasses. The staff was very helpful and Dr. Pouyat was great. I really liked the frames and the glasses were fit perfectly. I noticed a major improvement in my vision, and believe it was due to Dr. Pouyat and his very professional staff. Due to a change in my insurance plan, I was forced to visit another vision provider(Sears). I liked the frames, but due to the quality of the lenses, I was not pleased with with the outcome. My vision seemed to be limited and was constantly positioning my head to see correctly. My insurance got changed once again, and this time I was able to re-visit Lake Zurich Eye Care. Again, I was thoroughly pleased with the doctor and his staff, and would highly recommend this office.