Reviews of Eigenbrodt Vision Center (Ophthalmologist)

Stephanie Fedder

Great service and friendly staff. Very organized and always on time. Best vision center I've been to.

Gabrielle Boyer

I'm normally not one to post online reviews but my several experiences with this office have by far been the worst. I personally liked the Dr himself, his bedside manner was top of the line and he was very kind. As for the rest of the staff, they are extremely disrespectful to say the least. My glasses were recently destroyed and my insurance will not cover a new pair for a few more months so instead of paying over $300, I decided to order a pair through an online website. I called the office to retrieve my eye script (which seemed to be a hassle in the first place) but when I received the script via fax, I didn't understand all the lingo (OBVIOUSLY BECAUSE I DON'T WORK IN THE OPTOMETRY FIELD.) Of course I called the office and asked what some of the info meant and without a doubt the front staff (lauren maybe?) made me feel extremely foolish and unintelligent. I would not recommend this office to anyone. If you work in any healthcare field or with the public in general (like myself) than you need to have respect/patience for your patients/customers.

Lynanne Feilen

I was very disappointed that I ended up with expensive glasses I can’t wear. After initially seeming interested in getting to the bottom of my serious discomfort and remaking them a few times (even using my previous prescription), they had no answers for me. The whole appointment and glasses turnaround process was lengthy and front staff seemed to think I was an inconvenience or making up the problems.

Brandon Yeager

I called Eigenbrodt having recently moved to Glen Carbon and as a new patient to the area looking for someone to treat a bacterial infection of my eye. As a health care provider myself we always have a spot in our schedule for emergency patients. I was told they did not have an available appointment for 5 days. This is pretty disappointing knowing bacterial infections can potentially lead to blindness, not to mention I am unable to open my right eye. If you are a new patient seeking care I would check around, all patients should be given the same treatment, new or existing.

Adam Brown

Needed Replacement frames, got quick and friendly service