Reviews of Salisbury Optical (Ophthalmologist)

Gail Burton

Great customer service the staff as well pleasant.

Mr Biwidjy Pierre

This was my firt time at an eye Dr and my experience so far was great. The Dr put you at ease. The nurses very friendly and the front desk blaxk girl with the beautiful natural hair was a delight. Her conversation was both enjoyable and informative. My copay was not more than $25 but it seems there was a little with my insurance but still the dr did all the test for me and said that i can take carw of the insurace stuff Monday... I would recommend this place to anyone. It was a fantastic first time experience for me....

Allison Ross

Very friendly and helpful! I've used Salisbury Optical since I first got glasses in 4th grade (1994) and stayed with them until leaving Salisbury for grad school in 2008. The doctors are fantastic, friendly, and through. The people are fantastic to work with for both glasses and contacts (9th grade; 1999). I once had a defective contact when I went to change them out (monthlies) and they replaced it for no charge! More recently, I was visiting Salisbury and my contact tore with no extras packed (dumb, I know)! I arrived at 9am on a Monday morning and they were able to get my prescription faxed from North Carolina and had my size/style/strength in stock and I was out in a few minutes. (I think it took about 20 minutes total but about 15 of that was waiting on NC). Thank you so very much for your years of excellent service to the residents of Salisbury with poor vision! My mom and dad also used Salisbury Optical for their glasses (not contact wearers). I'm so glad you're still practicing and were so convenient and friendly.

Mirela Hardy

Dr. Keneth Bortnick and the entire team are awesome.excelent customer service which is hard to find this days. I will recommend this business to all my family and friends for that I know Salisbury Optical will treat them with respect and peofesionalism.Austanding !

Terry Bailey

I had my first appt at Salisbury Optical yesterday. They have a patient for life and I’ll be referring my husband there. From the moment you enter the door you were met with friendly staff that seemed eager to help you. Dr Jolley was very thorough and took the time to explain the changes that I was experiencing. So lucky to have a facility like this in this area.

Calessa Taylor

This was my first time at this eye dr, and it was nothing shy of a wonderful experience!! From start to finish the entire staff was great. I was acknowledged as soon as I walked in the door and hardly had a wait time. The staff is very nice and friendly, because of them the office has a warm, welcoming atmosphere!!! I will definitely be returning, and what I really loved the most is the time and patience Tina took to make sure that I was satisfied!!!

Debera Morrison Howard

Second appointment love the doctor. Unclear what happened to my lenses. Received a call with reference to a difference of price with the lenses. I requested that they keep the lenses as the old ones were. I would pay the difference. Was upset that it was handled this way since it was all verified with my insurance company prior to anything. I am wearing my old glasses since I can't see out of the new ones. I was told by the doctor there wasn't much change in the strength. Very confused

Martin Brooks

Everyone who works at the office is very helpful and friendly. They always help me out to find what I'm looking for and answer any questions. They also get you in and out very fast for exams, which is a definite plus.

Knight Mckinson

They took care of my eye glasses right away. Friendly and seeking my best interest.

Lilian Porter

Never have to wait long at all. They're really efficient and Dr. Bortnick is always ready for me when I arrive.

Alicia Dobbins

Going by the reviews you would think this place is GREAT....in reality with in the year of 2016.....This place is horrible, I had to wait for over a month when getting both of my children's glasses. Then they leave a note in the file lying saying that they called me when they NEVER did. This is so unprofessional, and unorganized and I will NEVER use this place nor recommend it to friends and family. There is a bunch of incompetent employees working in this place. SMH....I do not want to provide ANY star, but beings that I can't post my comment until I select one, consider this a negative one.#pissedoff

Shirley L Hitchens

Very pleasant, courteous, patient and respectful staff ! Thanks .

Renee Evans

Have been a long time customer of Accurate Optical and had enough of their incompetence! Went to Salisbury Optical and what a difference! The staff are amazing and I will have my glasses in 7 days!!

Claude Miles

A great staff of people "as far as I can see" is Because each one there assisted in quality Care, my vote is for you Salisbury Optical, Impressed among the best

William Parks

Not a good place for men's frames, not much choice

koncious killer

Great service...no long wait for our glasses either...great selections as well

Alice Russel

Everything at Salisbury Optical is great, the check-in process is very fast it takes under 10 minutes every visit for me to get into the exam room, and the doctor is really efficient as well while still taking his time with you and your questions. Highly recommended.

Sean Graham

There are so many good things to say about Salisbury Optical. My family enjoys going there because of the welcoming atmosphere and staff.

A Google User

Wonderful experience. Excellent staff

Jody Jenkins

Amazing service. In and out of my 1st appointment there in just over 1 hour and left with new glasses. Very clean, great selection, super nice staff! Update : Went back here a week later but this time for my son and no change. All was still A++++!

Jon Lukens

Great staff. My entire family gets our glasses from here.

Cheri Warner

Very friendly and helpful staff. Love Dr. Jolly. Fast service on glasses and a large selection. I send all my friends here.

Angelina Ferara

Salisbury Optical has a great selection of glasses, there are so many choices. A good selection of name brands and styles. Something for everyone. The doctor was very nice as well!

Casey Hunt

I have been coming to Salisbury Optical for many years now and the way they take care of their patients is fantastic. Its a very fast convenient service they offer from the minute you get in their throughout the whole process. I will continue to go here for all of my optical needs an I would recommend them to anyone else as well.

Neida Ipina

I really didn’t like it

Dana Cochran

Convenient location and hours. Staff is always friendly and courteous. I would recommend this Optical Center to anyone. Happy New Year Salisbury Optical!

Debra Cohen

Salisbury Optical has a very good selection of frames with a lot of different name brands and styles. I've purchased a few pairs from them and I'm always happy with my choices.