Reviews of Eye And Laser Center Of Fort Collins (Ophthalmologist)

Brian Hergott

I had my first experience recently with the Eye and Laser Center of Fort Collins and it was very pleasing. I got in within minutes of my appointment and finished in a reasonable time.

subash sivakumaran

Knowledgeable, friendly and professional team of practitioners and support staff

Phillip Notz

I went in for an eye examination, simply because I'm 69 and I wanted to make sure my eyes were OK. A technician made basic measurements and Dr Kim examined my eyes. She was very thorough and explained everything about my eyes in detail that I could understand. She also explained what to look for in the future, concerning my eyes. I was very satisfied with the work they did.

Yarong Ashley

I would not recommend anyone to go to this place. It lacks basic professionalism. Dr. Norris spent five minutes with me, clearly impatient and charged $295 for the visit. I learnt nothing about my eye conditions. Everything was geared to so-called dry eye stuff which is clearly not what I suffered from. The dry eye test was done without consulting me and it was billed separately for left and right eye in a total of $110....for what? a five-minute work of collecting a drop of tear and reading the numbers??? Most particularly, I was actually asked to pay the test on the day of the service in the office for only $22. But, when it was billed to the insurance, the figure became $110. It seems the clinic tries so hard to make money out of this dry-eye business. This is one of the worst experiences I have had with medical professionals.

Chris G

Good place to get your eyes checked, but they will sell you glasses you don't need or can get at the dollar store that work just as well. My experience in the past few years... 1) Tested my kids eyes, said he was a bit near sighted. Said that insurance covered them, why not? At the end of the day, I was on the hook for $150 and my kid plays ball and everything, never wears them. They are barely prescription. 2) Sold me "Office Glasses" - I need reading glasses. These will allow me to see the computer screen a few feet away. Another couple of hundred dollars. Then 6 months later I am in Target buying $9.99 readers, and I tell the optician about my "Office Glasses", she says, "all you need to do is lower the power a bit on your readers and they will do the same thing to see the computer (I am wearing the $9.99 ones now). I got taken to the cleaners, learn from my mistake. Never buy glasses from the same people that test your eyes.

Nancy Casey

The entire staff, as well as Dr. Kim, are exceptionally friendly and knowledgeable. Dr. Kim takes the time to answer your questions without making you feel like you are wasting her time. I would refer anyone looking for an eye care professional to The Eye and Laser Center of Fort Collins.

Gail Clark

I have been going to Dr. Norris for over 35 years and he is the best in expertise and bedside manner. A couple of years ago, I bought glasses from another place, and they were all wrong, broke 3 times and weren't much cheaper. For personal care for your eyes for glasses and medical competency, Dr. Norris and the Eye and Laser Center of Fort Collins is the best.

Rick Heinzmann

It is always a pleasure & particularly enjoy the staff.

joel kaye

Very thorough

Herb Cantor

My experience with the Eye & Laser Center was terrible. They wanted to do an unnecessary invasive procedure and falsely have me as having visited them on a day when i never left home.

Brian Hergott

I had my first experience recently with the Eye and Laser Center of Fort Collins and it was very pleasing. I got in within minutes of my appointment and finished in a reasonable time.

subash sivakumaran

Knowledgeable, friendly and professional team of practitioners and support staff

Phillip Notz

I went in for an eye examination, simply because I'm 69 and I wanted to make sure my eyes were OK. A technician made basic measurements and Dr Kim examined my eyes. She was very thorough and explained everything about my eyes in detail that I could understand. She also explained what to look for in the future, concerning my eyes. I was very satisfied with the work they did.

Yarong Ashley

I would not recommend anyone to go to this place. It lacks basic professionalism. Dr. Norris spent five minutes with me, clearly impatient and charged $295 for the visit. I learnt nothing about my eye conditions. Everything was geared to so-called dry eye stuff which is clearly not what I suffered from. The dry eye test was done without consulting me and it was billed separately for left and right eye in a total of $110....for what? a five-minute work of collecting a drop of tear and reading the numbers??? Most particularly, I was actually asked to pay the test on the day of the service in the office for only $22. But, when it was billed to the insurance, the figure became $110. It seems the clinic tries so hard to make money out of this dry-eye business. This is one of the worst experiences I have had with medical professionals.

Chris G

Good place to get your eyes checked, but they will sell you glasses you don't need or can get at the dollar store that work just as well. My experience in the past few years... 1) Tested my kids eyes, said he was a bit near sighted. Said that insurance covered them, why not? At the end of the day, I was on the hook for $150 and my kid plays ball and everything, never wears them. They are barely prescription. 2) Sold me "Office Glasses" - I need reading glasses. These will allow me to see the computer screen a few feet away. Another couple of hundred dollars. Then 6 months later I am in Target buying $9.99 readers, and I tell the optician about my "Office Glasses", she says, "all you need to do is lower the power a bit on your readers and they will do the same thing to see the computer (I am wearing the $9.99 ones now). I got taken to the cleaners, learn from my mistake. Never buy glasses from the same people that test your eyes.

Nancy Casey

The entire staff, as well as Dr. Kim, are exceptionally friendly and knowledgeable. Dr. Kim takes the time to answer your questions without making you feel like you are wasting her time. I would refer anyone looking for an eye care professional to The Eye and Laser Center of Fort Collins.

Gail Clark

I have been going to Dr. Norris for over 35 years and he is the best in expertise and bedside manner. A couple of years ago, I bought glasses from another place, and they were all wrong, broke 3 times and weren't much cheaper. For personal care for your eyes for glasses and medical competency, Dr. Norris and the Eye and Laser Center of Fort Collins is the best.

Rick Heinzmann

It is always a pleasure & particularly enjoy the staff.

joel kaye

Very thorough

Herb Cantor

My experience with the Eye & Laser Center was terrible. They wanted to do an unnecessary invasive procedure and falsely have me as having visited them on a day when i never left home.

John Roehrig

I have been a customer of this practice for over 10 years. It is a professional, well run group. I am especially indebted to Holly for here ability to refract my eyes each time with superior results. Thank you.

Robert DeCamp

Friendly and caring staff and doctor. From arrival, I felt like my eye care was important to everyone who I was in contact with. The environment is comfortable. The only problem with the environment was that the waiting area was a bit cramped.

Escape from Q

Dr. Norris was the doctor on call for an eye emergency on the weekend. He was very kind and fixed the problem and worked with the pharmacy to get eyedrops within the hour!

Pamela Mannon

The staff and Dr. Norris have been exceptional in my eye care. Questions have always been answered fully and enough time is allowed to meet all my needs. I would highly recommend The Eye and Laser Center of Fort Collins. In addition, J.P., an employee, has been phenomenal.

Stephanie Sumulong

If I could give a zero, I would. Went in for my annual exam in December only to find out they screwed up my benefits from 2016 and put them into 2017, meaning I lost an entire year of benefits and can't get that back. The office staff are some of the rudest people I've ever encountered, acting as if you've interrupted their day when you check in. Do yourself a favor and find another facility.

Stefanie ONeill

Check in was quick and easy. Wait time was less than 5 minutes. Staff are friendly and I had fun with the opticians helping me choose some new sunglasses. Also really appreciated opticians listening to my needs and not over-selling me. Dr. Norris is very knowledgeable, efficient, and thorough.

Debbie Hood

Excellent care! Careful attention to detail.

Zoel Martinson

Great people-No problem, ever.

Linda Kautz

It's easy to make an appointment and I always get in within a few minutes of my appointment time. JP and Dr. Norris are always friendly and professional. I appreciate that Dr. Norris chose to treat my dry eyes using low cost options rather than immediately prescribing an expensive drug.

Charles Boyer

Dr. Norris is great. His concern for my eye sight was appreciated. Can't complain about the service but have avoided buying glasses from them so can't comment about that.

P ONeill

Fantastic staff and fantastic care.

Connie Hayes

Very nice personnel. Clean surroundings. Minimum wait time. All personnel seem very knowledgeable and helpful. Very comfortable.

Lillie Denny

I have been a patient there for many years. They are very professional and helpful. I feel confident that my vision needs are being met. Everyone is friendly and helpful!

Jim Gjerde

Pleased with my appointment, got in on time and not have wait. Treated well by all staff members.

John Roehrig

I have been a customer of this practice for over 10 years. It is a professional, well run group. I am especially indebted to Holly for here ability to refract my eyes each time with superior results. Thank you.

Robert DeCamp

Friendly and caring staff and doctor. From arrival, I felt like my eye care was important to everyone who I was in contact with. The environment is comfortable. The only problem with the environment was that the waiting area was a bit cramped.

Escape from Q

Dr. Norris was the doctor on call for an eye emergency on the weekend. He was very kind and fixed the problem and worked with the pharmacy to get eyedrops within the hour!

Pamela Mannon

The staff and Dr. Norris have been exceptional in my eye care. Questions have always been answered fully and enough time is allowed to meet all my needs. I would highly recommend The Eye and Laser Center of Fort Collins. In addition, J.P., an employee, has been phenomenal.

Stephanie Sumulong

If I could give a zero, I would. Went in for my annual exam in December only to find out they screwed up my benefits from 2016 and put them into 2017, meaning I lost an entire year of benefits and can't get that back. The office staff are some of the rudest people I've ever encountered, acting as if you've interrupted their day when you check in. Do yourself a favor and find another facility.

Stefanie ONeill

Check in was quick and easy. Wait time was less than 5 minutes. Staff are friendly and I had fun with the opticians helping me choose some new sunglasses. Also really appreciated opticians listening to my needs and not over-selling me. Dr. Norris is very knowledgeable, efficient, and thorough.

Debbie Hood

Excellent care! Careful attention to detail.

Zoel Martinson

Great people-No problem, ever.

Linda Kautz

It's easy to make an appointment and I always get in within a few minutes of my appointment time. JP and Dr. Norris are always friendly and professional. I appreciate that Dr. Norris chose to treat my dry eyes using low cost options rather than immediately prescribing an expensive drug.

Charles Boyer

Dr. Norris is great. His concern for my eye sight was appreciated. Can't complain about the service but have avoided buying glasses from them so can't comment about that.

P ONeill

Fantastic staff and fantastic care.

Connie Hayes

Very nice personnel. Clean surroundings. Minimum wait time. All personnel seem very knowledgeable and helpful. Very comfortable.

Lillie Denny

I have been a patient there for many years. They are very professional and helpful. I feel confident that my vision needs are being met. Everyone is friendly and helpful!

Jim Gjerde

Pleased with my appointment, got in on time and not have wait. Treated well by all staff members.

Kevin Harrington

UPDATED: 20181015 Correspondence with the representatives of the U.S. Senate/House confirmed interest. Political figures always refer criminal activity to the appropriate federal authorities. Watch for future updates. The visit here was nothing more than uninspiring, uninformative, disorganized, over booked, incorrect exam results and resulted in insurance fraud detection for CPT *upcoding* and *unbundling.* Great reviews do not indicate a clear understanding of unethical practices by any practitioner. UPDATED: 20181011 The healthcare provider bills for each stage of a procedure as though each stage were a separate procedure, rather than being billed a single charge for the procedure as a whole. Then Eye & Laser Center of FC bills for a one (1) hour office visit on top of each separate procedure; after seeing this patient for seven (7) minutes. Upcoding and double billing is claim fraud and abuse. When it comes to medical coding errors, they fall into the broad categories of "fraud" and "abuse." Upcoding. Example: You meet for a few minutes (7) with a patient about a routine exam, but the coder bills for a full exam lasting one (1) hour. That is a no-no. Billing one hour for 7 minutes is fraud and abuse. Why the second exam seven days later? The exam with Eye & Laser Center of FC was not acceptable in all aspects; knowledge, care, information, ***exam accuracy***, insurance claim ethics. The exam seven days later produced results in compliance with an exam from November 2017 (third M.D.) Billed: CPT Code 99205: Face-to-Face Time Billed at 60 minutes [actual: seven (7) minutes face-to-face] Eye & Laser Center of Fort Collins "upcoding" the insurance industry for patients attending first time service. Acceptable: CPT Code 92004: (Ophthalmological services): Medical examination and evaluation with initiation of diagnostic treatment program; comprehensive, new patient (NEW PATIENT). The difference in cost of each CPT code above is significant and each only allowed dependent on factors that are defined by the American Medical Association. 1) National Insurance Crime Bureau (reported) 2) Heath and Human Services (hhs.gov) (reported) 3) United Healthcare Fraud (reported) 4) FBI Healthcare and Insurance Fraud (reported) 5) FTC Consumer Protection (reported) 6) Colorado Division of Insurance 7) Colorado Medical Board (reported) Great reviews do not indicate a clear understanding of unethical practices by any practitioner. When it comes to medical coding errors, they fall into the broad categories of fraud and abuse. Upcoding is a no-no.

Lorr Quinn

What a great place. Not pushy about having to buy glasses. Very professional staff

Keith Olson

Exceptional service. Dr. Norris has been great for me in my vision care. I enjoy the staff. They are busy, but they always seem to have a sense of humor. Professional care done well does not have to be delivered in a somber place. This is a good shop to get your vision needs taken care of.

Assad Safadi

Dr. Norris and staff have been excellent care takers of my eyes over the last 13 years and going. They have done exceptional service for me all my family members, too,

Eddie Lee

I was a new patient. They made lenses for me 2 times and I could not see out of any of them. The surface of the first pair was crazed very badly that any kind of quality control should have caught it. I have no idea why they other pair was not even close to being right. After 2 miserable failures I still had trouble getting them to refund my money so I could go somewhere else that could make a pair of glasses that would work. I ended up at Eye Center of Northern Colorado. They where very professional and nice pair of glasses for me.

Ann Permer

I am always treated with curtesy and respect when I have my appointments @ the eye ane Laser Center of Fort Collins

Bruce Poley

I have used the Eye and Laser Center of Fort Collins for over 10 years and am very happy to recommend it. I count on their professionalism,knowledge and courtesy for my eye needs. This has included vision exams as well as more specialized treatment for tear chemistry imbalance. They are very helpful in all regards.

John Newman

I have been a patient for many years. This is a fully professional, competent practice, led by Medical Doctors and supported by long-serving, capable individuals in both the technical and administrative support components. Appointments are made and kept promptly, examinations are thorough and outcomes are explained clearly and completely. The general atmosphere is friendly, smooth and businesslike. Those of us who are officially senior citizens have plenty of opportunities to develop informed opinions of medical practices. The Eye and Laser Center of Fort Collins is in the very top tier.

Joe Ryk

Very detailed, helpful, knowledgeable and concerned about my wellbeing.

Maria Moniz

Everyone was extremely nice and took care of me quickly. The Doctor did a very thorough examination.

Marcie Woolworth

They have been very receptive to my concerns, which I really appreciate.

Amanda Baker

Eye and Laser Center of Fort Collins Harmony Campus could improve by being a more personable company that understands each individuals situation is different. This would help to keep their clients. I have decided to not receive further treatment here due to a lack of respect during the recovery of my car accident. I was referred to this location by my doctor and unfortunately had to reschedule two appointments because I was unable to drive due to the severity of my accident. After rescheduling two appointments, I received a fee in the mail. I felt this fee was unnecessary for I had an upcoming scheduled appointment and I explained to them on the phone that I was physically unable to drive and didn't have anyone to take me to the doctors on the day I was scheduled. This is poor customer service and the Eye and Laser Center of Fort Collins is not a company I could recommend.

Kevin Harrington

UPDATED: 20181015 Correspondence with the representatives of the U.S. Senate/House confirmed interest. Political figures always refer criminal activity to the appropriate federal authorities. Watch for future updates. The visit here was nothing more than uninspiring, uninformative, disorganized, over booked, incorrect exam results and resulted in insurance fraud detection for CPT *upcoding* and *unbundling.* Great reviews do not indicate a clear understanding of unethical practices by any practitioner. UPDATED: 20181011 The healthcare provider bills for each stage of a procedure as though each stage were a separate procedure, rather than being billed a single charge for the procedure as a whole. Then Eye & Laser Center of FC bills for a one (1) hour office visit on top of each separate procedure; after seeing this patient for seven (7) minutes. Upcoding and double billing is claim fraud and abuse. When it comes to medical coding errors, they fall into the broad categories of "fraud" and "abuse." Upcoding. Example: You meet for a few minutes (7) with a patient about a routine exam, but the coder bills for a full exam lasting one (1) hour. That is a no-no. Billing one hour for 7 minutes is fraud and abuse. Why the second exam seven days later? The exam with Eye & Laser Center of FC was not acceptable in all aspects; knowledge, care, information, ***exam accuracy***, insurance claim ethics. The exam seven days later produced results in compliance with an exam from November 2017 (third M.D.) Billed: CPT Code 99205: Face-to-Face Time Billed at 60 minutes [actual: seven (7) minutes face-to-face] Eye & Laser Center of Fort Collins "upcoding" the insurance industry for patients attending first time service. Acceptable: CPT Code 92004: (Ophthalmological services): Medical examination and evaluation with initiation of diagnostic treatment program; comprehensive, new patient (NEW PATIENT). The difference in cost of each CPT code above is significant and each only allowed dependent on factors that are defined by the American Medical Association. 1) National Insurance Crime Bureau (reported) 2) Heath and Human Services (hhs.gov) (reported) 3) United Healthcare Fraud (reported) 4) FBI Healthcare and Insurance Fraud (reported) 5) FTC Consumer Protection (reported) 6) Colorado Division of Insurance 7) Colorado Medical Board (reported) Great reviews do not indicate a clear understanding of unethical practices by any practitioner. When it comes to medical coding errors, they fall into the broad categories of fraud and abuse. Upcoding is a no-no.

Lorr Quinn

What a great place. Not pushy about having to buy glasses. Very professional staff

Keith Olson

Exceptional service. Dr. Norris has been great for me in my vision care. I enjoy the staff. They are busy, but they always seem to have a sense of humor. Professional care done well does not have to be delivered in a somber place. This is a good shop to get your vision needs taken care of.

Assad Safadi

Dr. Norris and staff have been excellent care takers of my eyes over the last 13 years and going. They have done exceptional service for me all my family members, too,

Eddie Lee

I was a new patient. They made lenses for me 2 times and I could not see out of any of them. The surface of the first pair was crazed very badly that any kind of quality control should have caught it. I have no idea why they other pair was not even close to being right. After 2 miserable failures I still had trouble getting them to refund my money so I could go somewhere else that could make a pair of glasses that would work. I ended up at Eye Center of Northern Colorado. They where very professional and nice pair of glasses for me.

Ann Permer

I am always treated with curtesy and respect when I have my appointments @ the eye ane Laser Center of Fort Collins

Bruce Poley

I have used the Eye and Laser Center of Fort Collins for over 10 years and am very happy to recommend it. I count on their professionalism,knowledge and courtesy for my eye needs. This has included vision exams as well as more specialized treatment for tear chemistry imbalance. They are very helpful in all regards.

John Newman

I have been a patient for many years. This is a fully professional, competent practice, led by Medical Doctors and supported by long-serving, capable individuals in both the technical and administrative support components. Appointments are made and kept promptly, examinations are thorough and outcomes are explained clearly and completely. The general atmosphere is friendly, smooth and businesslike. Those of us who are officially senior citizens have plenty of opportunities to develop informed opinions of medical practices. The Eye and Laser Center of Fort Collins is in the very top tier.

Joe Ryk

Very detailed, helpful, knowledgeable and concerned about my wellbeing.

Maria Moniz

Everyone was extremely nice and took care of me quickly. The Doctor did a very thorough examination.

Marcie Woolworth

They have been very receptive to my concerns, which I really appreciate.

Amanda Baker

Eye and Laser Center of Fort Collins Harmony Campus could improve by being a more personable company that understands each individuals situation is different. This would help to keep their clients. I have decided to not receive further treatment here due to a lack of respect during the recovery of my car accident. I was referred to this location by my doctor and unfortunately had to reschedule two appointments because I was unable to drive due to the severity of my accident. After rescheduling two appointments, I received a fee in the mail. I felt this fee was unnecessary for I had an upcoming scheduled appointment and I explained to them on the phone that I was physically unable to drive and didn't have anyone to take me to the doctors on the day I was scheduled. This is poor customer service and the Eye and Laser Center of Fort Collins is not a company I could recommend.

Elly Wiebe

Service time has improved from the past when sometimes it took almost two hours. I have always felt they wanted me to get glasses in their office, but that pressure has been lifted. Otherwise, the care is excellent.

Christine LaGarde

Always positive. Will miss Dr. Kim of course but wish her the best. The staff is very good and thorough.

Terry Barrett

If you want the BEST eye car in Northern Colorado, without reservation I highly recommend Dr. Norris's office and his professional staff. Eye care is serious business. I will never forget Dr. Norris telling me "we don't perform surgery on our eyes because we want to." Your eye sight is too valuable to trust to any radio ad or advertisement. They have earned my respect and gratitude for helping me protect my most valuable asset, my vision.

Cristina Calvo-Trejos

Professional and caring!

Norma Grogan

Eye And Laser Center Of Fort Collins is an excellent eye care office. My brother and I have been going there for years. Dr. Norris is a very knowledgeable and is very kind and caring. He never rushes you through a visit and always listens to you and is happy to answer your questions. His staff is very competent and caring. You couldn't ask for a better doctor and eye care center. I highly recommend them.

Judy Robertson

Very organized, friendly, love working with JP, thorough. I was one of Dr Norris’s first patients, and am still with him 30 years later.

Nora Gardner

The office staff are friendly and efficient. And . . . I was referred to Dr. Norris after having to move from Denver to Loveland. My previous Dr. was moving further south and l could no longer drive the distance. He treated me for years and l had a lot of confidence in his care and treatments for my eyes. It was difficult to switch Doctors. I write this to say that I'm grateful that l was referred to Dr. Norris. I have the same confidence in him. He's thorough and discusses with me on where things are at with my eyes and he's very personable. Nora Gardner

Doug DeYoung

Several years ago I developed cataracts in both eyes at what I thought was a young age for that type problem. As a solo provider myself at the time I knew I didn't want to end up in some production line practice. I had questions. Dr Norris had been in successful solo practice for a number of years with a very good reputation. I made my appt. I couldn't have made a better choice. My surgeries went beautiful! That was 6-7 yrs ago. I still see him regularly, know his staff well. JP and Michelle are the best. I refer my own patients and family on a regular basis and have yet to hear any negative feedback. They're what I'm looking for in healthcare!

Ricqua Johnston

Very professional, knowledgeable, and personable staff.

Courtney West

I've been seeing Dr. Kim at the Eye & Laser Center of Fort Collins for the past few years, and the service has always been excellent. Holly and the staff are always friendly and helpful, answering any questions I might have. Michelle does a fantastic job at guiding me towards the best possible frames, and is always a pleasure to talk to. Can't recommend them enough.

Rod Skaflen

Dr. Norris and staff have provided excellent care which is much appreciated. Any vision issues have always been addressed with a full explanation. As I age, I can learn to adapt, with their help, to changes in my vision.

Dennis Cook

Responding to my complaint about my new glasses, vision prescription retests were scheduled and results confirmed that a previously prepared glasses purchase needed to be replaced at no cost to me. Staff was extremely responsive to my initial complaint, and scheduled retests rapidly and very professionally, resulting in Dr. Norris' authorization of their proposed recommendations.

Elly Wiebe

Service time has improved from the past when sometimes it took almost two hours. I have always felt they wanted me to get glasses in their office, but that pressure has been lifted. Otherwise, the care is excellent.

Christine LaGarde

Always positive. Will miss Dr. Kim of course but wish her the best. The staff is very good and thorough.

Terry Barrett

If you want the BEST eye car in Northern Colorado, without reservation I highly recommend Dr. Norris's office and his professional staff. Eye care is serious business. I will never forget Dr. Norris telling me "we don't perform surgery on our eyes because we want to." Your eye sight is too valuable to trust to any radio ad or advertisement. They have earned my respect and gratitude for helping me protect my most valuable asset, my vision.

Cristina Calvo-Trejos

Professional and caring!

Norma Grogan

Eye And Laser Center Of Fort Collins is an excellent eye care office. My brother and I have been going there for years. Dr. Norris is a very knowledgeable and is very kind and caring. He never rushes you through a visit and always listens to you and is happy to answer your questions. His staff is very competent and caring. You couldn't ask for a better doctor and eye care center. I highly recommend them.

Judy Robertson

Very organized, friendly, love working with JP, thorough. I was one of Dr Norris’s first patients, and am still with him 30 years later.

Nora Gardner

The office staff are friendly and efficient. And . . . I was referred to Dr. Norris after having to move from Denver to Loveland. My previous Dr. was moving further south and l could no longer drive the distance. He treated me for years and l had a lot of confidence in his care and treatments for my eyes. It was difficult to switch Doctors. I write this to say that I'm grateful that l was referred to Dr. Norris. I have the same confidence in him. He's thorough and discusses with me on where things are at with my eyes and he's very personable. Nora Gardner

Doug DeYoung

Several years ago I developed cataracts in both eyes at what I thought was a young age for that type problem. As a solo provider myself at the time I knew I didn't want to end up in some production line practice. I had questions. Dr Norris had been in successful solo practice for a number of years with a very good reputation. I made my appt. I couldn't have made a better choice. My surgeries went beautiful! That was 6-7 yrs ago. I still see him regularly, know his staff well. JP and Michelle are the best. I refer my own patients and family on a regular basis and have yet to hear any negative feedback. They're what I'm looking for in healthcare!

Ricqua Johnston

Very professional, knowledgeable, and personable staff.

Courtney West

I've been seeing Dr. Kim at the Eye & Laser Center of Fort Collins for the past few years, and the service has always been excellent. Holly and the staff are always friendly and helpful, answering any questions I might have. Michelle does a fantastic job at guiding me towards the best possible frames, and is always a pleasure to talk to. Can't recommend them enough.

Rod Skaflen

Dr. Norris and staff have provided excellent care which is much appreciated. Any vision issues have always been addressed with a full explanation. As I age, I can learn to adapt, with their help, to changes in my vision.

Dennis Cook

Responding to my complaint about my new glasses, vision prescription retests were scheduled and results confirmed that a previously prepared glasses purchase needed to be replaced at no cost to me. Staff was extremely responsive to my initial complaint, and scheduled retests rapidly and very professionally, resulting in Dr. Norris' authorization of their proposed recommendations.