Reviews of UCSF Comprehensive Ophthalmology and Optometry Clinic (Ophthalmologist)

Louisa Villacorte

TERRIBLE! The following is a VERY abbreviated version of entire screw up: Went there to finally get a new pair of glasses, after 9 yrs withwa pair IIgot out of a Goodwill eyeglass donation box! Was assigned a Dr. Mak. I was emphatic with her that I have a difficult prescription & that since I was in high school, in 1968/69, I've only had 2 pairs of glasses that I could actually see through. Told 'er that for years I've had to go to the Goodwill to find glasses that work for me, & I got the look of incredulity from her. Went through allathe tests with her and the prescription she gave me is USELESS, she used up all my eye benefit w/all the useless return visits, so that I can't go back until 2/2020 to try and get a decent pair of eyeglasses that work.. SHE'S INEPT, I can't see to drive to work at night, I just paid $200, out of pocket, to get a pair of GLASS lenses, just in case the plastic ones were distorting my vision, but the glass ones don't work either. WHAT A JOKE!! I went in for 1 more check up, 2 days ago, with a migraine, only to be told by the idiot receptionist that I hadn't upgraded my benefits and that I'd have to pay $125 if I wanted to see that INEPT DR. MAK! went home, call VSP, & they said it was because of all the useless return visits to her!! NOT because I dropped the ball, AND everyone else in the waiting room heard that RUDE man reprimanding me at the desk. This place is SO awful!!!

Louisa Villacorte

TERRIBLE! The following is a VERY abbreviated version of entire screw up: Went there to finally get a new pair of glasses, after 9 yrs withwa pair IIgot out of a Goodwill eyeglass donation box! Was assigned a Dr. Mak. I was emphatic with her that I have a difficult prescription & that since I was in high school, in 1968/69, I've only had 2 pairs of glasses that I could actually see through. Told 'er that for years I've had to go to the Goodwill to find glasses that work for me, & I got the look of incredulity from her. Went through allathe tests with her and the prescription she gave me is USELESS, she used up all my eye benefit w/all the useless return visits, so that I can't go back until 2/2020 to try and get a decent pair of eyeglasses that work.. SHE'S INEPT, I can't see to drive to work at night, I just paid $200, out of pocket, to get a pair of GLASS lenses, just in case the plastic ones were distorting my vision, but the glass ones don't work either. WHAT A JOKE!! I went in for 1 more check up, 2 days ago, with a migraine, only to be told by the idiot receptionist that I hadn't upgraded my benefits and that I'd have to pay $125 if I wanted to see that INEPT DR. MAK! went home, call VSP, & they said it was because of all the useless return visits to her!! NOT because I dropped the ball, AND everyone else in the waiting room heard that RUDE man reprimanding me at the desk. This place is SO awful!!!

John Gomes

Called them for my dad. Talked to the associate for Dr. Padmanaman for a refill. The most useless person I have come across. He promised that the prescription will be refilled in an hour. So I waited for 3 hrs to Goto the pharmacy that is 20 miles from where I was, and was told that there is no Rx. It’s friday at 4:30 and they are not picking up the phone. (Even though they are supposed to close at 5:00). Now my dad will be without medication for the rest of the weekend. Would have given them zero if this system allowed.

Katherine Burns

Dr. Mak lacks decent compassion please do not make appointment with that doctor.

Dulce Rios

I'm a medical patient and I have to say I was treated wonderful. Was attended right away and was seen by two providers whom completely understood me, I would recommend to anyone with corneal problems. They really make you feel comfortable!!

John Gomes

Called them for my dad. Talked to the associate for Dr. Padmanaman for a refill. The most useless person I have come across. He promised that the prescription will be refilled in an hour. So I waited for 3 hrs to Goto the pharmacy that is 20 miles from where I was, and was told that there is no Rx. It’s friday at 4:30 and they are not picking up the phone. (Even though they are supposed to close at 5:00). Now my dad will be without medication for the rest of the weekend. Would have given them zero if this system allowed.

Katherine Burns

Dr. Mak lacks decent compassion please do not make appointment with that doctor.

Dulce Rios

I'm a medical patient and I have to say I was treated wonderful. Was attended right away and was seen by two providers whom completely understood me, I would recommend to anyone with corneal problems. They really make you feel comfortable!!

roberto pulido gonzalez

(Translated by Google) I attended an Vien (Original) Me an atendido vien

Annie Bananie

It took them over a week to even call me back. I've found this common across UCSF and have started seeking care elsewhere.

roberto pulido gonzalez

(Translated by Google) I attended an Vien (Original) Me an atendido vien