Here you will be able to see the opinions of real people like you who buy the services and products of Stanton Optical (Ophthalmologist) around Arkansas area.
Nowadays this business has a score of 4.7 stars over 5 and this score has been calculated on 367 reviews.
You may have noticed that its rating is virtually the top, and it's based on a large number of opinions, so we can think that the evaluation is very credible. If people have bothered to evaluate when they are satisfied with the service, it works.
You know that we do not usually bother to place tatings when these are good and we usually do it only if we've had a problem or incidence...
This Ophthalmologist corresponds to the category of Eye care center.
Andrea was absolutely wonderful to work with! She helped me pick out frames due to my indecisiveness and got me out in time for another appointment. I would highly recommend working with her!
I visited Stanton Optical 2 yrs ago. As far as eye exam and customer service was excellent, however, I have had issues with the lens. I had to come back within first year because of the protective film was spotting and peeling off. I have been wearing glasses since 8 years old. I am now having the same issue and i paid over $500 for 2 pair also the frames are peeling off. I love the frames very comfortable and stylish but not happy with the overall issues with the lense and frames. I will be contacting the store to see if something can been done.
I'll only get my glasses and prescriptions here I love the customer service and Amber is always a huge help thank you guys!
Today was my first visit.The customer service was very excellent. I will be referring other people.
I believe my Stanton representative's name was Melanie. She welcomed me as soon as I walked in the door. She was servicing someone else at the time but never lost tracked of my place in line. She patiently waited for me to find what I liked. She then wrapped up my visit with a great price and outstanding service. My glasses were ready in 30 minutes. I plan on returning next month for my daughter's annual visit.
Visit with my mom. She needed glasses like last year. Staton Optical made it easy for her. She got a free eye exam and got a great price on her glasses. They have excellent customer service.
The service was superior. The staff awesome. Very enjoyable experience!
I love my glasses! I picked them out while I waited for my eye exam! The staff was friendly and knowledgeable! A special thanks to Andrea and Melanie for helping me!
I had a pleasant experience with Andrea. Had to get my sunglasses adjusted and Andrea greeted me with a smile and made sure they fit properly and made the experience very pleasant. I wish I was local because she would be the reason for me to come back.
Joseph at the Little Rock location was the best. They were busy but they were still engaging with customers while we waited. He helped me with my selection, answered all of my questions, made sure I got the best deal, and I could not be more pleased. My glasses even arrived 5 days earlier than expected. All of the staff there seemed great, there was a lady, I hate I can't remember her name who was super helpful. They have very extensive selection of frames for all budgets. I will definitely be back :)
I had an eye emergency and ended finding out I had 2 ulcers starting to form and one was starting to make a hole! But before I found that out I didn’t know why my eye was swollen and extremely red! I called a little bit before I had to go to work and use my eyes and be around customers! I told Vanessa who was the sweetest that I needed to be seen soon and I had to go to work! She said even though they were booked up, if I could come right then she would get me to a dr! She was the sweetest the whole time! So was Dr Echols! She thoroughly checked everything and fast! I was scared to hear what was going on with my eye but she said the drops should help and she wanted to see me in a week. I’m so glad to get such kind and quick help! Also, in the frame shop, Brian meet me with the same compassion and expertise and got me set up with wonderful frames. He took the time to help and explain the process and made sure I was taken care of. I felt appreciated as a customer. I cannot wait for my follow up visit to say hello to the staff! I’ll definitely be bringing my business here and letting others know! Thank you!
I want to give a big thanks to Andrea at Stanton eye clinic on university ave in Little Rock AR! And to the rest of the staff thank u guys so much if you want a great deal on name brand glasses give the folks at Stanton a call. I promise you will be glad you did. Again thanks to every at Stanton!
Great service. Affordable also
Amber, the general manager was the best. I came in a little late as I was getting off from hospital and using old prescriptions. She managed to get me in to have my prescription and got my glasses done all in less than an hour. Absolutely some of the best customers service and great caring person. Highly recommend this location for all your eye care.
Willie Davis and Dr Echols gave me a 5 star experience. Personable and knowledgeable! From the I entered the door to the time I left with my new glasses, I felt like I was the only customer in the store.
Jarvis Was a great help!! Help me with everything very polite and Professional
I visited Stanton Optical today for the first time and I had a great experience. Kendrick was so kind, caring, understanding and helpful. I have no vision insurance but he was able to work with me and give me a discount that was well within my budget. I would highly recommend this place to all my friends and family and will be doing so in the future. Kendrick, thank you for making my experience a pleasant one.
Andrea was the best ever! It was a great and easy process. She helped me pick out frames and made everything quick and easy. Will definitely be coming back.
This was by far my BEST BEST BEST experience I’ve ever had. The GM Amber and employee Joe that worked with me are phenomenal. I’ve never had this kind of experience before. Super super friendly! I applaud them for their great work. Very quick service too! So thankful for their help. Definitely coming again and referring others to come here too. Happy happy happy customer :) this was definitely worth taking out the time and writing a review for.
Dr. was very professional, appointment was at 12:15, but got in an hour later. By the time my husband and I walked out it was about 3:00. We were pressured to buy glasses to the point we just had to walk away. I ordered contacts at a later date. Did I forget to say the appointment was the last weekend of May. Today, June 24th, I call about my contacts. I am told they called one time on the 13th of June, but couldn't leave a voice mail. Now this is uncalled for. If the person mails the contacts today, I might receive them by Friday. That is poor service! Will not return.
worst quality Ive ever seen in an eyeglass company!! Bought two pair on their "special deal"....neither of them lasted a year. AR coating went bad REAL quick, then it was every imaginable problem after that. Was no better as far as durability even after they made new ones. Stay Away!
The staff is amazing! The selection is awesome. I literally paid $300 for exams glasses contacts and sunglasses....i mean beat that! The wait time to be serviced after the exam was long (thus only 4 stars) but it was extremely busy and the faculty is new here in Ridgeland so I expected as much. Kudos!
Joe was very kind and caring. He was wonderful in assisting with finding the right pair of glasses. Highly recommend this place!
Walked in to schedule an exam; walked out with an exam. Come ready. Virtual exam done live but remotely. First for me! New machines for other testing done on site. See Leeann for filling that script!!
I think this may have been the best experience that I’ve ever had at the eye doctor!! Everyone was extra friendly and patient. From dealing with teaching me how to properly insert my contacts to picking out frames that fit me, the entire process was great!
Great place to do business with if you are getting an eye exam or looking for glasses. The price is very reasonable and the staff are very friendly and helpful. We did business with Leeann today and could not have been more happy with how sweet, knowledgeable, and helpful she was. She helped me find glasses so that I could see clearly and look good doing it! Thanks again yall!
Great service! Fast turnaround. Large selection. Tamera was so helpful and awesome.
Chris n Kendrick provided awesome customer service. They made sure I was taken care of. Tyler thanks for being straight forward by helping me pick out my glasses that fits my face. U guys have gain a new customer
I had a appointment on Friday December 7th at 2:15. I called earlier that day to verify my appointment. I drove 45 minutes to get there and was told they could not see me because they were training a eye Doctor. Will not be back. That is not a way to run a business. You could of at least told me when I called earlier this morning. Will not ever get my business.
Miss Andrea was so helpful, she helped me select a pair of glasses that fit my budget and helped me to understand all of my options.
Will not do business with again. Have not delivered on a single promise. Supposed to have glasses in one week. So they respond with an email like they are going to help. Emailed them, no response. Tomorrow will be 2 weeks and no glasses! UPDATE: After 2 weeks, I get a call, saying one pair of my glasses are ready. Drive to store, no glasses. Told they will not be in until Monday. The message clearly said, one pair ready for pick, up. Don't do business with this store. I am a tractor trailer driver. I really needed to have my glasses. I could have gotten them sooner elsewhere. UPDATE 2: Really needing glasses, I went to Eyemart Express. My glasses were done in less than 1 hour! This means that the fast talking saleman, deprived me of glass for 2 weeks!
Joseph helped me pick out a great pair of glasses and I only had to wait 20 minutes. Joseph is very friendly and helpful. Joseph definitely has great customer service skills and is very knowledgeable
Mr. Brian was awesome and was very helpful. Love the service
Andrea was awesome! I was completely confused about frames and my prescription! She took the time to walk me through everything and find the perfect pair for me! She didn’t break the bank either, worked with my budget and all! Thank you so much!
Leeann is very professional! Enjoy the doctors visit and picking out my glasses.
I had a great experience. They have special deals on glasses & a wide selection of glasses
I had an issue and Chris Dickens was able to help me quickly and was very professional. Amber was a great help as well picking out Frames.
Amazing service, they were quick and fast. Got my glasses the same day I got my eye exam. I would recommend this place to everyone.
Coming from California, I'm glad there's a Stanton Optical here. I love going to then because of the GREAT CUSTOMER SERVICE!!!!!!!! Prices are very inexpensive and walking into the establishment is very welcoming. Especially, this location after seeing Amber and Andrea, who work there. Amber kept me smiling throughout my visit. Love this company and location. I recommend everyone to go to them. 10 STARS!!!!!
The staff is awsome!! I went in there with a problem with my glasses and they fixed it in five minutes!!! I will definitely be back!! Highly recommended!!
Courteous, knowledgeable service from Christopher Dickens. Very large selection of frames. One pair of glasses and one pair of prescription sunglasses ready as promised in minimal time. Fit seems to be perfect. Very pleased with service and product, plan to use them again when my prescription changes. These were for my spouse, Ron.
Great customer service! Amber was such great help but not too pushy. She was friendly and informative. We greatly appreciated the military discount. Great prices and great employees! Thanks Stanton Optical and thanks Amber for some great new glasses!!! :)
Andrea is great! She was super helpful and friendly during my visit.
Melody was extremely helpful! She was awesome and answered all my questions!! And made me feel at ease at the Little Rock, AR location. Thank you!
Online they say they take our insurance. We talked to them on the phone and asked them if they took our insurance. They said yes they did take our insurance. After they did the eye exam and got his glasses is when they informed him they did not take our insurance. We are on fixed income. This was so wrong. I'm calling and complaining to Better Busness, and the Health Services. And anyone else who will listen. If you didn't take our insurance you need to take it off of your list and don't tell people you do
My husband and I paid $90 after the eye exam, frames ($29, $19, $19 and $29), and still we paid $278 for the glasses and had to wait 7-10 working day for them to get back. The doctor was great and the staff was great just not what it said the price was.
Great experience! Very friendly and very fast!!
The entire staff was great and very professional. Andrea was particularly helpful and friendly and made sure we left the store happy with our purchases. The turn around time to get the glasses was pretty fast. We will be back!
Best experience for eyewear! Knowledgeable staff, great selection, and fair prices, to get you in the glasses or contacts you really want! Will be going back.
Great service and friendly staff. Used Groupon and saved a bunch. I walked in with my prescription and had new glasses in less than an hour. Very satisfied!
My husband and I were able to get an exam and find glasses at an affordable price and free eye exams. The staff was great, very helpful and informative. We will return next year.
Im a happy customer. I really enjoyed coming in to excellent customer service. Highly professional and very helpful. I seriously recommend. 5 stars from me 10 if I could.
This was an amazing experience I've never been to an eyecare facility that took so much pride in pleasing their customers.Mr.Sullivan Harryson is fantastic.He was kind, very experienced,and just full of joy.I was very pleased with the service he provided.Thank you so much for having a wonderful person work for your company. Keep up the great work much love.Veronica Bell
If you are in the market for a good optometrist and great service. Then go by Stanton Optical and visit with the Dr. Echols and Brain Powers.They make a great team. They were professional, pleasant, and patient.Tell them Ms. Cassandra sent you.
From the time I came in the store, I was greeted and immediately helped. The staff had patience as I tried on many many frames. After my selection, I was once again pleased with the service & discounts available to make my frames affordable. I used the eye doctor service next door. The doctor did a great job making certain that my prescription was correct. I needed progressive bifocals and I have astigmatism in both eyes. When you use the eye service next door, Stanton Optical applied my payment as a discount on my glasses. Fabulous! It is a win-win for you as a customer! I highly recommend Stanton Optical. From the manager to the staff, they worked as a team to give the best experience possible. Great job to all. I am a very pleased customer. Thank you all. Charlotte Davis
They were very helpful! The customer Service Representative was very nice and helpful. She (Amber) was still in training but I had no idea until she asked for help. She was really great. The Manager Brian was VERY GREAT with helping and sticking to the budget I provided them with! I appreciate them!
Very fast service! I had an eye exam and custom lenses installed in my Cazal 9050 frames. Highly recommended for outstanding quality and services!
Andrea, Optician at Little Rock location, provided outstanding customer service for my walk-in situation that started with replacing my sons rubber on his frames at no cost to quickly helping me find glasses that I could use as my back-up pair gor when I am exercising with transition lenses for outdoors with in-house special pricing applied based on her suggestions!!! Very excited about finally getting a back-up pair of glasses wonderful Optimistrist next door as well!!
Great experience! Very friendly and informative!
I had a great experience at Stanton Optical! I needed an "emergency" pair of glasses since I lost my pair, but I was on a really tight budget since my insurance wouldn't cover anything until October. Harryson was so helpful and sympathetic to my situation and helped me get every discount available so I could afford a pair of new glasses. Although I wasn't super impressed with the "value" selection they had, you can't beat a pair of glasses for $31! Thank you so much, Stanton Optical, for working with me today! I will definitely be back.
Andrea was most helpful in finding a pair of glasses to fit my big head and stood up to my line of work. Quick fast and she was a blast! Will definitely be back to see her on my next pair.
This place is so awesome! I called and got an appointment the same day! The eye doctor for 10/12 was amazing. The girl and guy at the front that evening were so kind and very good at multi tasking. She even told me to think positive because we don’t know what will happen...it had been 7 years since my last eye exam so you can imagine how I was feeling (only need glasses for the computer and my eyesight is fine). There were two women working where you go pick your glasses, one was amber and I can’t think of the other lady’s name but they were phenomenal. There were so many people, but they helped every single one! They were fast, and they were having to work with more than one client at a time, but if anyone can do it they can! They are genuine people, and they made my experience very memeorable. They do need extra help, and if that could be provided I know that would help them a lot, but none of them break under pressure! Their attitudes were inviting and never changed the whole time! Everyone was greeted with a smile and left with them still smiling from the ladies in the back and the girl and guy working the front desk. I even got both pairs of glasses the same day, and once I picked the ones I wanted it took less than 30 minutes for them to be ready. This is a wonderful place and I will continue to come here! Thanks for everything!!
I love this place! The people are great. Andrea helped me find the perfect glasses and sunglasses for me. This is my first time purchasing glasses on my own with insurance and a he explained everything as to where I could understand. Stanton Optical is the place to go!
Long waiting times... False adverts( 2 pair and eye exam for under $100)... But those with insurance get charged ridiculous prices. Lenses never in stock so be prepared to return for your eyewear. Definitely not a place to consider if you don't live in close proximity to LR.
The exam was thorough and the ophthalmologist took her time with my elderly mother. All the staff members were friendly and helpful. Large selection of frames. Overall, it was a great experience for both my mom and me.
This was the best place to go to get glass they treat you good and they are nice to you
Kendrick was the best optician that I have ever had the pleasure of working with! I would refer Stanton Optical to anyone just on the service that Kendrick supplied me with..... KENDRICK IS THE BOMB!!!!!
Great customer service good prices the GM Amber was a sweet heart and explain every little detail loved it
I purchased glasses here a few months ago and the experience was fine. They were even ready before the date I’d been given which was wonderful. The issues came several months later. The lens kept popping out of one pair (I’d purchased a 2 pair deal). I’d not dropped them or anything so this came as a surprise. Since I’m extremely busy like most people I just popped the lens back in UNTIL the frame broke. My only choice was to take them back to Stanton and since I’d purchased the warranty I didn’t anticipate any problems. I dropped them off on 10/12/18 and was told they’d be repaired and I’d receive a call within no more than 10 days telling me when to pick them up. That call never came at the start of November, I called them and spoke with Kendrick, the manager. Based on his questions I could tell he had no clue what was going on. He asked if I still had the frame (I’d left the entire pair of glasses when I dropped them off). He also had no clue about where the glasses were or the status of the repair but assured me he would find out and call me back quickly. Fast forward to the week after Thanksgiving and I realize he never called me back so once again I called him. To my surprise and disappointment he asked me the same questions. Did I have the frame? Etc. The longer I spoke with him the more upset I became. It’s been nearly two months and all he can say is he’ll “try” to expedite the repair. What the heck???? How about taking responsibility for a major screw up and assuring me I’d have my glasses back by Wed which is 5 days from now. If you purchase glasses here, (1) know that the quality is not the best but it’s a trade off for the low price and (2) don’t even think about not getting the warranty (3) lower your expectations where service is concerned.
Chris was extremely helpful and he even picked a gorgeous pair of sunglasses. I was thoroughly impressed with their timely service and courteous, knowledgeable staff.
What an awesome experience from the Dr. visit, to the selecting frames, and picking up our glasses. My husband and I do not have a single complaint. Our vision has been corrected and we are so grateful for that.... :-) We will defiantly be back for our annual eye exam. "Amber" the manager is AWESOME she personally took the time to assist us, while simultaneously ensuring every customers need was met at Stanton Optical. This is a great location!
Quickest service I've had in a very long time for glasses and the manager was absolutely amazing to be around. Great help picking out frames and all around happy with the whole visit!
Consistently awful - the old adage 'fool me once, shame on you. fool me twice shame on me.' is probably apt here. I've purchased several pair of prescription sunglasses, lenses for regular glasses and my wife's purchased two pairs as well. From the sound of that, one would naturally conclude that I should be pleased. Let's just say that I chose price over both performance and customer service. Both pair of sunglasses are falling apart and this is probably due to the 'non brand/lesser-known brand' with low price attached so I suppose that's reason enough. Not good but whatever. On the lenses I had on my Oakley frames (purchased elsewhere as they don't carry them at Stanton) after about 5 months, the anti-reflective coating started to erode on both lenses. After another few months, it was so bad I took them back and was told I needed to have them recoated. Unfortunately, I had to pay for that and was told they'd be ready later in the day. After two different calls and around 5 hours all in, it turned out they weren't ready. I was told they'd be ready the following week and drove in on the day given only to be informed (after driving half hour) that they weren't ready. I ended up having to get the ones that weren't anti-scratch as I was told it would take much longer. When I ended up complaining about this to the manager, he told me that they would make me a pair with anti-scratch and anti glare for no extra charge. That part was good. However, I called last week to ask about them and the young lady who looked up my records told me 'yes, they are here' and when I went in a week later, was told that they were not there and probably sent back because they sat there too long. Granted it was months later on my end but I made yet another half hour trip to get them and yet again, no joy. Lessons learned: a) don't go low price when it comes to glasses and b) after one bad experience, a repeat is your own fault.
I’ve been to Stanton Optical serveral Times, and never once have I been provided with outstanding help as I did today. I was helped by Andrea, and she literally gave me the best customer service I have ever received. I will definitely be coming again. I just came to get lenses and she hooked me up with 2 pairs for a great price. It was great.
I went for an eye exam yesterday and had a great experience from start to finish. A special thanks to LeeAnn for help with my sunglasses and contacts!
First time I have been to Stanton optical. They were all very friendly and welcoming. I enjoyed the atmosphere very much. Andrea helped me in my glasses choice and did everything she could with my budget. She truly tries to give you the best deal they can. Highly recommend!
Staff is terrible at greeting customers. Black lady (no name tag) who “greeted” me was yelling at me across the floor asking what I needed when I walked in. As I tried to explain, she said she couldn’t here me. I asked if she could come from behind the counter so that she could hear me. She said no. So I, the customer, suggested maybe we should wait until she’s finished with her customer. Ridiculous. In the mean time I was able to get one of the technicians to help me.
Tamera was very helpful , need more people like her
Everyone was awesome! From the lady who checked me in for my eye exam, the optometrist, the sales woman (Amber) everyone was great and so friendly. Did I mention how fast the service was??? Amazing! Got two pair of glasses,an eye exam, and got my glasses within 15 minutes of checking out. I'll definitely be back and I recommend everyone to come here. Thanks again Amber!!
I had the best experience at Stanton Optical! Will, Jane, and Dr. Jay were very warm and friendly, and helped to ensure that I stayed within my budget. The staff was wonderful, I will definitely be a returning customer!
This is by far the most professional eye care place that I’ve been to. The staff members were very kind, helpful, and very knowledgeable about all the products in store. Did I mention they have the best benefits with their vision club? This is definitely the place you’d want to come to. I promise you won’t want to go anywhere else.
My experience at the optical clinic was mediocre. The doctor I saw was a very kind woman, but she repeated the same things to me 3 times and it concerned me a bit. The eyeglasses selection process and staff was wonderful! Andrea was friendly, helpful and offered the best opinions to help me select my glasses. The glasses are all beautiful and affordable. Andrea worked through my insurance coverage with me and helped to find the best/cheapest pair of glasses with little out of pocket cost. I would definitely recommend Stanton and Andrea.
Lee Ann was excellent and helped me out a lot. I saved almost $400 and got a brand new pair of glasses within the hour of my visit. Great service, huge selection of frames. 10/10 recommend.
My first time been here and I can say they did a good job wit my eye exam n getting me my new glasses and was very patients and polite
I was so happy with Dr. Echols (I think that's how she spells her name) she was so understanding and she explained everything that was going on with my eyes, and did not make me feel crazy for asking sooo many questions. That means a lot to me!!!!!! Thank you guys for the extra discounts that were provided for me since i had to pay OUT-OF-POCKET!!!!! $$$$$$$ That was LOVELY!!!!! Thanks STANTON!!!!!!!!!
I got three pairs. Andrea hooked me up. I love her. This is my first google review but I’m hapoy to give it to Stanton Optical. Very clean bright storefront. Andrea taught me about my own eyes and she’s a fantastic woman. I’m returning soon.
Their customer service is without a doubt the best I have ever experienced. They have a customer for life!
Andrea had EXCELLENT customer service. When I was indecisive about which glasses to get, she had a great system that helped me choose my perfect pair. She was so friendly and when I told her I needed to get home to feed my newborn, she made sure my glasses were ready very promptly. Dr. Choate was friendly and professional as well as the other staff who performed my preliminary exam. Stanton has great deals on glasses and the staff helps you figure out the best deal with or without insurance. Stanton Optical is the place to go!
We loved our experience going there for the first time. A lady named amber helped us with the glasses we wanted. She is adorable and funny. And the deals they have are awesome
Horrible service. Spend a little extra go anywhere, anywhere else but here. The customer apparently at this store is not important. Cheap glasses that are of no use if the prescription is wrong.
We came in to get an eye exam. Wes right away took care of us since the beginning. Really helpful, and attentive regarding my eye situation in specific. I will definitely come back, and recommend him and Stanton to all my family and friends.
Absolutely GREAT customer service by the whole team. Harrison went above and beyond to give me exactly what I wanted. Little wait time but to be expected. They made sure my glasses fit my face before I left, even twice.
The service is amazing, and I loved the selection of frame styles.
Tamera is awesome !
The staff here always take care of my needs with glasses. I always refer friends and colleagues here.
I got my new glasses in 20 minutes thanks to a wonderful lady named Ms. Tamera. She was very hospitable!
This is by far the worst experience I've ever had. This store in Ridgeland, MS doesn't deserve the one star, I only click because that is only way I could leave a review. They give you false information, they do not call to inform you of when glasses are ready. They you put on hold, then the phone hangs up, but do they call you back, double NO. The first time I ordered glasses and was told 7-10 days, it was almost 20 days in which they blamed it on hurricane Harvey so I gave them the benefit despite my doubt and went back a year later only to have my glasses come in shy of 30 days and was given a number of idiotic excuses. Four months later my frames broke and I was forced to return back to that store, UGH shame on me. I went on January 14, and was told 5-7 days for my frames to return. After no call as of January 28, I called, put on hold, then the phone rung and rolled over to the voicemail saying no call can be accepted at this number. You would think I would've gotten a return call, TRIPLE NO, I had to call back only to be told that the frames were discontinued, my lucky day!!! I then was told that I have to come in to pick out another frame for more glasses. I wonder just how long its going to take to get them?!? Oh, did I mention, I wear progressive lenses......my patients have exalted with this company!
Everyone was great the Dr. was friendly and explained everything he was doing to me. When it came to getting my glasses the general manager helped me and was patient as I found frames that I really liked. Never once did I feel rushed. My glasses were ready in 25 minutes. Great experience will be returning.
Andrea was so awesome! She helped me pick out an amazing pair of glasses! I would highly recommend stanton and definitely refer Andrea
Amber was so helpful with my glasses adjustment. Very friendly and efficient staff!!
Very nice and Friendly Staff. Short wait. Glasses were done in bout 30min.
I give stanton a five star, service was great didn't have to wait long at all ..and Lee Ann is the best...great Job!!!
I had an amazing experience! They were incredibly polite and flexible. I felt comfortable during my eye exam and there are so many frames to choose from. Definitely somewhere I see myself going in the future.
Great service ,Great staff ,Great prices I will be coming back Thanks Kendrick at Stanton Optical!!!!
Very accommodating to your needs, explained everything well. Very helpful with helping you pick out the best. Would definitely recommend. Definitely 5star. Thank you!
We looked all over town for glasses for my young daughter, but we had trouble finding any that were her size and fit properly. Came to Stanton Optical, and I wish we would have come here first! Andrea was so helpful in showing us what was available and getting us the best deal possible! Very impressed with the service, and we will definitely be back again when we need glasses!
Had to return my glasses because they were not properly done initially. Looked online to get the store hours and days of operation. I live 70 miles away and made a blank trip on Sunday to be greeted by a locked door. Door sign had Closed on Sundays...website as of today has 12-5 on Sundays. They had to send my glasses back to be corrected. I have been calling for over a month (very lengthy hold times) to get an update on when they will be ready. Now they are saying maybe Friday. UGH!
Great services!! Everybody is so friendly and willing to work with you. Ms. Amber is the best! She helped me pick my frames out and I love them.
Wonderful service!!!! I love how everyone that came in was greeted with a smile and how can I help you. Love my glasses
Amazing experience!! Amber is the best, I got the fames I loved for the price I wanted. She was very helpful, got the best deal for me for the frames I wanted... Will definitely be back. Thanks Stanton Optical!!
Andrea was amazing! Adjusted my glasses in a matter of minutes! Would highly recommend
Came to get some new lenses today and this lady named Andrea is very friendly and easy going. She provided many helpful insights for my lenses purchase. Strong recommending her if anyone who doesn’t understand lenses and wish to get the right pair.
The eye doctor staff is super friendly. I was in and out within 15 minutes. Went over the the glasses side, and Joeseph was super helpful. Explained what type of lenses worked best for me and walked me through the prices of everything and offered me my best deal! I will be returning!
This place is AWESOME!!! The staff in the back were very friendly. The staff that helped me pick out the best frames and package for me were a HUGE blessing!!! Will definitely be coming back!!!
My experience was awesome! The customer service received from both the manager Kendrick Ware and manager in training Amber Williams was phenomenal. They both were so helpful and nice. They went above and beyond for me, making me feel extremely valued and I couldn’t thank them enough! Best experience I’ve had and Stanton Optical Ridgeland Store has definitely earned a permanent customer.
Staff was cool and welcoming. Andrea especially was an amazing help in picking out frames and made sure I was taken care of!!! Definite recommend.
I got my first no line bifocal eye glasses from here. Amber was so helpful and she told me if I didn't like them I could return and get regular eyeglasses. This is the best pair of glasses I have ever had. I am so thankful for her help and how easy the whole process was. The next time I want a pair of glasses, I will get them from Stanton Optical.
Its a huge shop with lots of choices and having a welcoming atmosphere. Very accomodating specially Ms Andrea on helping me getting set up for my glasses. Thank you Stanton Optical. - Regina Paredes customer
Go. To. Amber. When selecting your glasses. One thing, be prepared to stay a while. I'm reviewing in the store -have been here almost 2 hours; and make sure you get a little totebag to put your glasses in when walking around, I set mine down randomly and someone accidentally put them back up! No biggy - I got the glasses I wanted. Thanks Amber.
Excellent customer service. I enjoyed my visit and will recommend to others for eye care needs.
I took my RayBan’s in just knowing they couldn’t be fixed. Boy, was I wrong. They were able to fix them and fixed them very fast. Staff was very friendly and they have a huge selection of eyewear. Will definitely be returning to purchase glasses for my daughter and myself.
Outstanding customer service in every aspect of the visit from the moment I walked in the door.
Brian & Dr. Echols provided exceptional service. Brian went over & beyond exceeding my expectations. I'm one happy customer!
They were very nice I loved their demeanor and the atmosphere was professional will definitely return
I couldn't be happier with my experience at Stanton Optical. The comprehensive eye exam nurses and doctor were so sweet, funny, and informative. Found out I needed glasses and I couldn't have been more clueless. The awesome staff taught me about the different types of frames and lenses. Then we picked a perfect pair and they had them ready in less than an hour. I'm in my 30's wearing glasses for the FIRST TIME and I feel like they have been a part of my face forever. Great job guys!!! I cant say enough. Thank you!!
Awesome customer service. Thanks for making things right by me Stanton Optical. The people at County Line Road location is awesome. Two thumbs up!!
Andrea is the best!!! So sweet and helped me get 2 super cute pairs of glasses for a good price, and I didn’t even have to wait for a long time like at other places. Thanks girl!
Everyone was Excellent!! they are very helpful and understanding on costs. By far the best place I've been too! Lots of options on different unique frame to pick from! Ask for Joe he was awesome!! Tell him I sent yah!
If you need any assistance please ask for Andrea she is extremely helpful with whatever you need. I was very highly satisfied with her assistance. She's been helpful since I first met her. You will not be disappointed. Stanton O rocks!!!
My son and I went in together and it was the best decision we ever made about our glasses and contacts. Amber makes you feel you are the most important person and your needs matter. This will not be the last time we get glasses from them. Do yourself a favor and check them out!!!
Took three months and sending my glasses back four times to get a pair that worked. The staff there is very nice but the main lab where the glasses are made is in need of some work.
Cole is AMAZING. He has helped me, my daughter and my son over the year. He knows his stuff and is extremely patient as we change our minds about what glasses we want. He does such a great job helping us. He remembers who we are on every visit. Great service from Cole.
Great customer service and hundreds of choice frames to choose from!!!!
Joseph the sales manager is the best he made my experience awesome also the quality and the quickness of getting my glasses just amazed me!!!
New to wearing glasses this my Second time going both visit were helpful an nice they took care of me
My experience was absolutely great. The doctor did more than just the usual. She actually gave me tips to help improve my vision and I felt as though she cared and she was very knowledgeable. The staff was friendly and very professional. They didn't just say just take your pick and let me know, they actually made recommendations for me while I was being indecisive! Will definitely be returning.
Excellent service and super prices!
I was impressed...a little strange doing a virtual exam thru a web cam but besides that part everything else was surprisingly great. Very nice employees..greeted me with smiles..went straight in, had maybe a 5 min wait, did my exam, and got me out of there within an hour with a trial pair of contacts while mine are being ordered. Very nice people. Would recommend! I will for sure be going back.
I had a great experience here. They were great and process wasn’t long at all. Lee Ann was awesome and Kendrick was awesome with customer service. ! Keep up the good work.
Huge selection, great, friendly service! Andrea Webster was amazing, took her time helping us find the perfect frames and helped us get the best deal possible, thank you!
Andrea was very helpful and did an amazing job with our glasses fixed them on the spot. 100% recommend coming to her for any if your needs
When I got there I got an eye exam first the lady charged the wrong insurance but it was okay. The general manager of Stanton Optical was there I believe her name was Amber, and she fixed everything for me she even got me a great deal on my lenses for my frames. It was a great environment and I recommended several people there already.
Great service fast helpfully Andrea was wonderful, very professional thanks for helping my baby
General Manager was great and helped us get a really good deal. Very helpful and friendly.
Went in for an eye exam and bought frames on 3/5/2019. It is now 3/19/2019 and still no frames. I've called and shown up to the store multiple times and have been given multiple excuses, I will not shop for eye glasses at this store again. When I've called and been told they would call the supplier to find out why my frames hadn't come in, they NEVER called back or left me on hold. Very disappointed in my experience.
Andrea was amazing. She went above and beyond to make sure that we were happy with the products that we purchased, and that they would meet our daily needs. I would recommend any one that needs glasses come see her!
If I could leave 0 stars I would. Tried to get a pair of my prescription contacts that THEY prescribed because the ones I ordered though them were taking long to come in. They said they don’t do “loaner pairs” and were pretty dismissive about it.
Andrea was so helpful! She really helped me out a lot! Service was fast and she got me in and out in no time .
I have had the BEST experience at Stanton Optical in Ridgeland, MS today! I walked in and within 3 minutes, Chris had picked out 2 frames for me to look at and I chose one of those. I also treated myself to a pair of prescription sunglasses. The discounts are fabulous! Highly recommend! Super friendly service with Chris and Will. Sending hubby by tomorrow. Can't wait to get new glasses!
This place is a joke. There is no actual doctor there. You see some one on a tv screen. I went in on a Saturday and the computers shutdown. Then they rescheduled me. So I came back on a Monday. After waiting 30 minutes for my prescription they come and tell me I can’t have it. I said why. They said you have dry eyes and must see an actual doctor. WTH is this place anyways. Plus during a test a lady almost put a light in my eyes. I said stop I have seizure disorder. Did you not read my chart? I made them refund my money and left.
I loved it!! The optometrists are very professional and wants to make sure your eye care needs are best taken care of!!! I will definitely be back.
The best customer service I’ve ever had at the eye doctor AND optical shop. Very kind helpful staff. I’m so glad I chose them. I easily made my Apointment online and was quickly seen by the doctor. The manager is one of this companies best assets! Every employee here is excellent. Anyone looking hire good people scalp here.
Everyone was super nice, the doctor was efficient and they had my glasses made in 15 minutes!! My family and I have a new vision clinic
Amber was exceptional. She was very knowledgeable and professional. She gave more several different options and explained everything in detail. They had a wonderful selection and the prices were reasonable. I will be coming back. Thanks.
Andrea @ Stanton Optical on University is extremely helpful and kind. She made finding the right pair of glasses a fun experience. Thanks for your help, Andrea!
Totally blown away by my experience here. Initially I went only to get contacts but Kendrick Ware talked me into getting a pair of glasses as well and found me the exact type I was looking for! This dude hands down is the best! Very professional at what he does. I would recommend Stanton optical to anyone and would especially recommend Kendrick. Had I had some cash on me I would have left a nice tip for the awesome customer service. I am a customer for life after this one!
Everyone was so nice from the time we walked in!!! Friendly service, no waiting!!! Great deal on exam and eye glasses!!! I would give 10 stars!!! Highly recommend!!!
The manager is awesome! She is so helpful and you can really tell she loves what she does! Definitely recommending this store. Great prices and selection.
Tamara was awesome and so friendly! She helped me pick out some glasses. There was also a big variety of frames to choose from!
Friendly staff and great prices
Andrea is awesome! She knows how to pick out glasses that go with your face shape, hair color and style! She has helped me several times find the perfect glasses! Will always go back and see her!
Great experience from start to finish. Prices were great and Andrea was super helpful and sweet. Will return again for all my eyeglass needs.
Me and my son both got glasses from here. Everyone is so sweet from the exam and the ladies at the front desk to the manager on the other side. Had a great experience! Definitely recommend
Harrison and general manager amber, made it possible for us to be able to get our prescribed glasses at an amazing price! We are very thankful for the service received today. We definitely love Amber's attitude and willingness to help us today! Thank you guys! We highly recommend Stanton in little rock! We shall be back! - military couple ;)
ABSOLUTELY WONDERFUL!!! I live out of town and unfortunately had a mix up with an appointment, but they got me right in and even stayed late making sure I got my glasses the same day! Super friendly and helpful staff. I will most definitely continue my eyecare there! Thanks so much Stanton crew for being so kind and helpful!
Ms.Tamika and the staff here were extremely excellent! I would highly recommend Stanton Optical to others!!
I won’t be returning. The only good thing about this place was the Doctor that did my exam. When it was time to pick out glasses none of the specials were offered to me and I paid way too much for lenses (nearly $250), then to wait nearly 2 weeks for glasses is just ridiculous. I called customer service they verified the day I ordered my glasses but haven’t gotten to them yet which was over a week ago. So yea I won’t be returning. Shoulda went somewhere else like my first mind said.
From start to finish, a great experience... Tamara was so kind and warm, she made me feel comfortable and was quick and candid. My exam took no time at all, and the virtual experience wasn't as weird as I thought it might be. Johnnie, upfront, was very helpful, and easy going. He even helped me find two frames that were identical. I'm rough on glasses... I had a pair of finished glasses in hand in under 45 minutes! I can't compliment or recommend this business enough.. top notch.. the second pair was not ready before I had to leave for work. Came back the next day and they had them ready and waiting.
First time I have been to the eye doctor in like a decade. They were all very friendly and welcoming. I enjoyed the atmosphere very much. Andrea reassured me in my glasses choice and did everything she could to give me the most bang for my buck! She truly tries to give you the best deal they can. Highly recommend!
Big thanks to Mrs leann and her team they're great. Nice people great service
I have to say that there were more people like Kendrick Ware customer service would have a much better name. He was very helpful, very polite, and he went out of his way to help me get the best frame, then lens options available for my circumstance. I cannot say how much I appreciate this young mans help during my appointment. I will gladly tell people about the amazing services provided at Stanton Optical there in Ridgeland, MS. Thank you for everything. Also I must add that the eye exam personnel did a wonder job as well. The optometrist that administered my exam was top notch. Very helpful answering any concerns and questions I had.
I was just at the location in Ridgeland and Brian Powers was very helpful. Not only did he help me find the glasses I needed but he also helped me pick out the best lenses. I will be returning to this location.
I had a few hiccups with appointment scheduling and processing my order but the sales manager at this location resolved every issue with a smile.
My glasses got broken and I had to come in and get a new pair. Andrea Webster helped me get a new pair at a wonderful price. Would definitely go back!
That was literally the best service! They have a great selection of frames at great prices. I would definitely recommend them to anyone.
Very customer centric atmosphere. Amber was very helpful and lively and made the task of selecting frames very easy. She gave me honest opinions of how frames looked on me and helped lead me to a decision quickly. Highly recommend
I'm not from Mississippi but next time I'm here I will NEVER go here or recommend this eye place to anyone ever. I have come here 2 times and both times it always seems as if these people just dont want to work and have no interest in any form of customer service. This is a joke.
Fantastic service! The employees are kind and make sure you're taken care of. I highly recommend! Ask for Andrea when you go. She's an amazing individual and makes sure you're fully taken care of.
The staff was very friendly. I got my exam and 2 pair of glasses for $60!!! The only thing was the selection of the cheap glasses was very little. For the price I paid though, I really can’t argue! I definitely recommend it. My dad is going there next week!!
Andrea was fantastic! Usually when I walk into places, I feel awkward, but she made me feel right at home! She helped me pick out my glasses and had them ready within 20 minutes. She was extremely helpful and kind! Definitely will be coming back. Thank you so much, Andrea and Stanton Optical!
Great experience! I was extremely distressed regarding my appointment after reading the reviews, but had a pleasant and comforting experience. The employees were incredibly straight forward and understanding of my situation. Brian Powers, in particular made me getting glasses happen. I had my eye exam and then got scared about the prices and my prescription etc, he was very comforting and extremely helpful and made this into an enjoyable experience. I've never actually had a good time getting glasses, but this time I did. It's comforting to know these people are going to work with you no matter your situation. If you are like me, without insurance -- or even if you do -- and need some new glasses, I would strongly recommend coming to Stanton Optical and talk to Brian Powers if you need help choosing frames -- he picked a pair out for me, and I felt in love -- and other consultation. Truly unbelievable experience and I recommend it to everyone!
Lee Ann Donaldson was Awesome (with a capital A). She took care of me from start to finish, starting with the warm welcome when I walked through the door. She assisted me with finding the right frame for me and my professional style then walked me through the purchase, while informing me of current specials. She's an Ace in the right Place. Needless to say, my experience was super great! Thank you for being here.
Fantastic customer service. Very friendly and professional. Best price in Little Rock!
First time visiting Stanton Optical & I would recommend them to EVERYONE! Awesome customer service. Everyone is so nice & professional. You can tell they care about their customers!
Had a great positive experience with Joseph. Very nice and knowledgeable. This has now become my new eye care location.
Great people! Leigh Ann, Tameka, and Kendrick are awesome!!! Great service and all. Will come back!
I had a excellent experience at Stanton Optical, the Sales Manager Joseph Pesina went above and beyond. He knows his job and does it well. If anyone is on the fence about conducting business with this company, don't worry ask for Joseph he's got you.
Edited a previous positive review based on follow up- so the first pair of glasses arrived as promised. The second pair however failed miserably. I was notified by a robocall from an out of state number which I almost didn’t answer thinking it was spam. The glasses that were supposed to shipped to our home 70 miles away were apparently just sitting in the office. I called in and was told they would ship out Monday. Still no glasses on Wednesday. After getting hung up on 2 times, I finally was able to get a tracking number for me to go investigate. Whoever mailed them didn’t put a house number in the address just a street name and city. Wasn’t able to get anyone to correct same day so I signed up for a ups account and paid to have them delivered to my address. Never again will I use them. Absolute lack of professionalism and no communication unless you really keep digging them. No No No. just say no... Old review below. Employees were great. Prices were good. The new prescription has my son with better vision than he’s ever had. A+++
All around great service! Everyone was extremely helpful! Great customer service! Excellent staff!
Stanton was great! Got some cool glasses and Harryson was amazing with fitting them.
The doctors office there is great. My husband and I were in there and both had eye exams. Very friendly and professional. On the other side of the store was not so pleasant. We looked and looked for frames, and could not find anything that we liked. And the frames felt cheap. We were on our way out the door with our prescriptions, when we were stopped by the manager. She asked why we were leaving, we told her we did not see anything we liked. She then took the prescriptions out of my hand and said that she could make our lenses for $20.00 that day. That's fine and dandy, but we didn't like the frames. And my husband script always gets sent out. She was being very aggressive at trying to make us stay and purchase something that we didn't want. I would not recommend that place for purchase for glasses.
brain powers at the office in Ridgeland Mississippi Had great service skills Really nice young man will recommend him
This is a great place. They will work with any budget.
Amber was awesome helped us out so much will definitely be back
Andrea was amazing! She has great customer service and catered to my style! I found a frame that I love and got them within an hour! I recommend her and Stanton optical!
My appointment was scheduled for 4 p.m. I did not see the doctor until 6:10 p.m. So I just asked one of the front ladies what’s up? She said “oh yeah the doctor is running an hour and a half behind”. I TOTALLY understand things happen, but the least they could have done was given me a call or email to let me know so I don’t waste 2 1/2 hours sitting around. I could have rescheduled or come at a later time, NO BIG DEAL.
My service was amazing! Everyone was extremely friendly and helpful! I will definitely recommend anyone to go here!!
Great experience Amber and the rest of the staff were very helpful. I would recommend Stanton optical to anybody that is in need of glasses especially if you like feeling appreciated for your business.
I got my appointment the same day and had a buy 1 get 1 free deal on Frames but couldn't find a 2nd pair. Andrea was extremely helpful. She helped me find a 2nd frame that was within my style and I loved it. She was super friendly and patient. I would totally recommend going here for getting new glasses and an eye exam.
Amber was absolutely amazing, and very helpful with my whole experience at Stanton.
Stanton Optical provided excellent service. Their prices are wonderful.
I love Stanton Optical! From the ladies at the desk to the Dr. I especially loved Ms. Amber she has an amazing attitude! She is very diverse and down to earth, yet keeps it professional! I cant wait to go back just to see her smile! Amber keep rocking the beat girl!!
Called to schedule appt for an eye exam because I had eye irritation, and wanted a prescription. I was told to come in at 12:00. At that time, I filled out my info, gave them insurance info., Sat for nearly half an hour before the employee asked if I was there for glasses. I told her I had scheduled for the exam, and she informed me they do not have a doctor. ??? Thanks for wasting my time.
Paid over 600.00 for 2 pair of glasses. We knew the price before hand. Picked up the glasses in Jackson nearly a month ago. Still get calls (recording) daily 3 so far today from Florida telling me my glasses are ready. Tried to call the store but their phones are horrible sounds like they are gargling when they talk. Will never go thru this again.
This was the best service by far. Thanks Stanton Optical...
I had an awesome experience today. As I looked at the frames before my appointment different attendants asked if I had been helped. The optometrist and the salesman Kendrick were very polite, informative and helpful. I will definitely suggest this office to friends and family.
I absolutely would recommend this place to any and everybody! I was in and out for my eye and contact exam, the doctor (Dr. Echols) and front desk assistant (Tameka) were extremely helpful and attentive to my needs in relation to my vision! After my vision exam, I was directed to one of the glasses sales leads (Brian Powers) who was AWESOME! He was very helpful to assist me with finding a new pair of glasses and frames as well as informing me of any and all promotions to ensure I was HAPPY with the glasses chosen and the price! He was excellent and I would highly recommend him to anyone who needs glasses!
Amber went above and beyond to take care of my son today!!! She answered every question both he and I had. She made me feel like we were the most important people. She even made sure he had a pair of temporary glasses to use until his are ready. Thank you Amber!!!!
I had a awesome experience here they are truly professional
Amber was excellent in helping find my glasses. Very kind and caring. She gives her true opinion and finds the best deals. Highly recommend this place.
Amber has the best customer service, I’ve purchased glasses for myself and my husband
When I first went to purchase my first pair of glasses ever they were very helpful less than 4 months later my sunglasses started to falling apart and about the second time around the guy said well I am going to put it in the computer so if you come back in we will warranty them out well 6 times later I got tried of fooling with them when they fell apart this last time I bent them up thinking maybe this time they will warranty them out well no they once again didn't look in the system nor pur me in as conning in and said we will just straight them out and there you go so needless to say I won't be going back because they don't care about their customers and Wal-Mart sold me a pair of 5 dollar sunglasses that seamen hold a hole lot better and those experiences prescription sunglasses are broke and on the shelf with more than a year left on warranty so you want a good cheap pair that may or may not hold up good place to go I just wish someone told me don't expect much if they don't
Took some Nike frames here to have lenses put in. Was supposed to receive glasses on 6/14...still waiting as of 6/22 and they are giving us the runaround. No one can tell us where the glasses are, and they keep blaming UPS for the delay. Seriously have been saying it's their fault for over a week. Corporate offices are zero help, as they keep sending messages saying the glasses are in, but they are not there. They sent us an empty case one week after we ordered, so we are wondering if our Nike frames have been lost. We have returned to the store 4 times and it's the same story each time. Will update this review if the glasses are in tomorrow as promised AGAIN, but for now, avoid this place like a plague. UPDATE 6/23: Still no glasses and once again blamed UPS.
Amazing experience and GREAT deals. Kendrick was amazing with an abundance of knowledge about products and plans...helped us save a bunch of cash!
Experience was great! Very friendly staff!
Tamera was awesome and was able to help me pick out the perfect style glasses
This place not only probably has the best coustemer service and quality of Glasses but it seems like they actually care there is a lady called Amber and she took he time with me she mailed me the glasses she sent me an email of majority of the glasses to my liking and she helped me pick them out thanks so much you guys are the best
I LOOOOVVVVEEEEE THIS PLACE!!!! BUY ONE GET ONE FREE ON FRAMES. FREE EYE EXAMS WITH TWO PAIR OF FRAMES FOR 69.99!! CAN'T BEAT THAT!!!! THE STAFF IS WONDERFUL. POLITE. QUICK. HELPFUL. SKILLFUL AND VERY KNOWLEDGEABLE!! THEY WILL WITH YOU ON ANY BUDGET. FIRST TIME CUSTOMER AND WILL BE CONTINUING TO COME! TELL YOUR FRIENDS. CHECK IT OUT YOURSELF!! CANT BEAT THIS!! ASK FOR WILLIE DAVIS!! HE'S THE BEST!!
Tamera. Perfect. Would recommend
Stanton Optical is great, the manager Amber is very helpful and professional, she goes above and beyond. Other Staff very pleasant and professional also. I will go to Stanton for my eye care from now own. I have gone to a few other Eye Clinics, did not have much success as far as getting correct prescriptions and glasses that worked for me. Stanton got everything just right. Thanks!!
I was here about two weeks ago without an appointment and received my glasses within 30 minutes. My sales person Andrea was wonderful! She was very patient with me and helped me pick out a great pair of frames within my budget. Will definitely be back again!
The staff is amazing and my glasses are awesome at an affordable price. I recommend everyone to go there. You really do get great glasses for an affordable price. Thanks Harryson
I really thought that everyone had a very professional manner. I was very satisfied with the selection of eye glasses frames. A lot to choose from. The very friendly gentleman who waited on me really helped me out. The girls in the back including the eye doctor were great also. I've already started recommending Stanton to all my friends who wear glasses. Thanks to all you folks at Stanton it's been 12 years since I've had a new pair! Thrilled!!!
From the time that I had walked in for my eye exam to finding the right frames and ordering my glasses was a very pleasant experience. I recommend Stanton Optical to my friends, family and all that read this review. A relaxed environment.
Kudos to Kendrick, Dr. Echols, Tamika and Vanessa for the delivery of such stellar and professional service. My only regret is that I did not seek my vision care from them sooner! Came back a second time and service was still exceptional. Thanks Kendrick and crew.
Very pleasant experience. Exceptional service with wonderful and knowledgeable staff. Pleased with my new glasses :)
Amber is amazing!!!! She is so awesome and polite and she lets you know that you are not forgot about and she helped me with glasses to fit my style and my budget!! Btw her makeup was awesome. Please go see Amber she’s a delight to work with and they made my glasses the same day. Can we say wow
Everyone in my family of five has eyesight issues. All the employees was very helpful and super nice! They go above an beyond to get you what you want an need in a timely manner. I will use them again.
LeeAnn was great and very helpful. The service was excellent
Stanton Optical was very patient with me when I was selecting new frames. I never felt rushed or like I was being a problem. The staff was knowledgeable, caring and efficient. I would recommend Stanton highly.
I had to bring my daughter in for an eye exam and from the time I walk through the door the customer service was excellent. We went over to get her frames and lenses and Ms. Amber and Joe greeted us with a smile and helped us pick out the perfect frames for my daughter. I will definitely return when it’s time for my exam and time to purchase my glasses. Staton Optical you are the best. Thanks for your help.
In from out of town and needed a new pair of glasses. Went to a “reputable” optical place in Flowood first. Was never acknowledged stayed 20 min before leaving. As soon as I walked into Stanton Optical on County line Rd I was greeted by Lee Ann and she had excellent customer service skills. She helped me all the way through and ensured with my prescription what glasses were best for me. I definitely recommend Stanton Optical.
The customer service is A-1. Kendrick Ware is knowledgeable and gets you in and out quickly. I recommend Stanton Optical to anyone who wants fair prices, a wide selection of frames and an all around "feel good" experience.
After being referred for the awesome selection of color frames I decided to venture in. I scheduled an eye exam then purchased contacts and beautiful frames. Amber assisted me with fitting and ordering. I returned today to pick them up and even more color frames had arrived. This is my new earthly heaven. I love your selection and your staff rocks too. The young man who brought my glasses out was kind and very helpful. I am now a forever customer. Thank you Stanton Optical. ~Pamela J Randolph.
My and my 2 boys went here to get our eye exams for the first time in Jan 2018 , my 16 yr old who has worn glasses all of his life refused to wear glasses said they weren't right sent him back they said glasses were fine, took him to his regular eye doctor and glasses were not right because the prescription was wrong written by eye Dr well I got glasses too for the first time my prescription was wrong as well so I checked youngest son and his prescription is wrong too!!!! I don't know who the people are that gave 5 stars to this place but they may want to go elsewhere and get a new eye exam!!! So approximately $600 WASTED!!!!!
Don’t bother trying to call. They never answer. I went in though, and was seen immediately.
Andrea was the BEST! She took excellent care of me and my son and answered all our questions with no problem! Great customer service with a upbeat personality. I will come back just to work with her again!
Everyone was very courteous
They did a great job!!!
5 stars for the staff of Stanton Optical in Ridgeland. I started with an eye exam, where sweet Tamika broke my insurance down for me to understand my cheapest options. While waiting for the optometrist, I searched for eye wear options where I was assisted by Amber. She helped me pick out several glasses and held them for me upon completion of my eye exam. Once I completed my exam, Kendrick helped finalize my eye wear purchase. He explained the different lens options and which would be best suited for my day to day lifestyle. I was very pleased for the service of Stanton Optical. Go check them out. Also, ask about the frame club!! You guys have yourselves a new lifelong member!!
This Was My First Time Here And my Experience Was Great .
ANDREA was the best sales person ever! I really enjoyed my visit today! She took excellent care of me today! She smiled, had a positive attitude and answered all my questions with no problem! Great customer service! If I could give her a raise I would! Continue to smile! Thank you so much Andrea!
Chris Dickens was very helpful. I enjoyed my visit.
It's ashame I could only get one pair using my insurance
Fast service and Tamera made the process sooo easy!! I’ll be returning for my next exam/frames❤️
Chris was of great assistance in laying out prices, procedures and policies for me. He even went out of his way to assist me in picking out a form fitting frame for my lenses! I would highly recommend Stanton simply due to the exceptional guest service i received. I have been a customer to Stanton prior however, have not been so greatly assisted!
Great people and I've been waiting over 3 weeks for my second pair of glasses no phone call.
Went in and got my eyes checked and glasses in the same day, very good deals. Andrea was helping me, she was a great help and improved my experience a lot. Would recommend this place to anyone looking for a quick and easy place to get glasses. They also have a great selection of frames to choose from
Amber was such a help with helping me find the perfect pair of sunglasses and glasses! They look great and she was so sweet. Also VALUE! :)
This place is hoping but the staff is friendly, helpful and willing to go the extra mile to make a customer happy... Business was hoping and they were VERY busy so there was a little bit of a wait but the friendly service great choices and the glasses while you wait option were worth it. Andrea was an amazing resource in purchasing my glasses. All of the employees seemed to work well together and were ready to get the job done. Thank you Stanton Optical LR!
I had an amazing experience at Stanton Optical. Andrea in particular was phenomenal and ensured that I left 100% happy. Thanks for your amazing customer service.
This place rocks! Super friendly service awesome selection of frames and Joseph is on his game! Amazing prices amazing experience I would highly recommend them! Thanks Joseph and all the friendly staff for all your help!
Fast, convenient, and lots of pretty frames! I saved nearly $300! They worked with me & my teacher budget! My glasses were $59 & so sassy!
Quick, friendly service!
Andrea was the sales manager who helped me select the perfect frames for me!! I got the best deals and was able to get two frames within my budget!! I got a pair of regular and sunglasses! She was very nice and super helpful!!
We just walked out. I set an appointment two days ago via telephone for 9:15 for my daughter to get contact lenses. I received a confirmation voicemail confirmation of 9:15. We got to the store a bit early and when we checked in we were told the appointment time was 9:30. Then they tile me they wouldn't be able to do the appointment until 10:00 due to staffing. When we were finally called forward to pay the desk associate told me they didn't have the know about the promotion and didn't have any of the lenses specific to the promotion we set the appointment for. Three mistakes in one appointment is just too many. I was not willing to entrust my daughter's vision to this disorganized store, so we left and went elsewhere.
Kendrick waited on me and was so nice. He helped me pick out the look I needed for my face and even told me which ones “didn’t” look so good! Now that’s true customer service! It is my second time back, and I will be back again!
This is one of the best experiences I've ever had in purchasing glasses. Got an amazing deal on two glasses and the customer service I got from Joseph was stellar. Telling all my friends about this place.
My first visit to Stanton Optical was great and the associate, Tamera was very helpful and nice.
My Wife Tanya purchased glasses and she loved the service, price and frames, she went to various optical places but they were not as friendly as Stanton Optical and the selection and price of frames was not as good as Stanton Optical, The managed name Chris helped her and he was very professional and friendly and the glasses came back sooner than expected!! We highly recommend them!! We are very satisfied!!
Slept on my glasses! Amber and Melanie adjusted them right away and were super nice thank you!!
Great service and amazing staff! Big thanks to Dr. Joesph for the help! Love the new glasses. Will be back!
Good eye appointment, doctor was super quick. Then went next to it for a pair of glasses. Amber helped me find a pair of glasses, she was super helpful and nice. There were very busy so she jumped around to help others but went well out of her way to make sure I was helped and happy. 5 out of 5 will come back
Worst experience ever. Went in for exam and picked frames, and paid the last week of June... First week in October, finally got my glasses. No real dr for the exam, was telemedicine and the connection kept cutting out. Never mentioned needing bifocals, mistakenly thought old pair of glasses had progressive bifocals, choice of frames limited to the exact pair on the shelves, if you want a different color frame in the same style, they have to guess at the color number when ordering. Did not order correct frames for Rx sunglasses. Flippant workers wanted to argue with me about where to wear my glasses on my nose, guy that cut lenses told the dude to make the nose feet flatter. I had to raise my voice to say "NO! That's not how I wear my glasses!" Was told that they would remake both sets of glasses as bifocals, but my 2nd set were Rx sunglasses, offered me an extra set of regular bifocals to keep from having to do the work to make Rx bifocal sunglasses - said the extra pair were for my troubles. First pair of bifocals, inset lens are not cut straight so they aren't even. Robo calls when glasses are ready, but better answer your phone, the robo call doesn't leave a message... and then they say they've been trying to call you! Absolutely BS! Save your time! Save your worry! Save your patience! Spend the extra money to go to a REAL eyeglass dr and dispensary. Go someplace else - ANY place else besides Stanton Optical (Ridgeland, MS) !!! Will NEVER go back to any branch of Stanton Optical and will constantly warn others away from them!
Best place to go. Fast and friendly. Ken hooked me up within 15 minutes. Eye exams are quick. Appointments on time. Selction of glasses from all designers. Glasses done in a hour to hour half.Doc too cool answered all my questions. Sexy assistances too. Thank yall
Went by Stanton to ask if they could repair frames I purchased from them in March. The nose piece on one side of the frame had come off. They suggested replacing both nose pieces with a style that customers have found to be more comfortable. This was done promptly and at no charge. I was very pleased with the staff and the service provided.
This is my second time here and I always refer my friends and family. The service is always fast and easy. The manager is super sweet and she was easy to work with.
Omg this place is amazing! From the moment I walked in. I was greeted and it was such a welcoming spirit there. The young lady at the front desk was so friendly and caring. And dont get me started on the pair of glasses I got! Not one but two for the price of one! I was sold! And I didn't need my insurance! Then they were ready the next day! This is the place for me! They will most definitely have my business for now on! Check them out!
Stanton offered a variety of glasses and provided comprehensive services in a timely fashion. Andrea was amazing. She was very informed about the products and readily available to assist me with my selection, without being pushy or invasive. Definitely recommend coming here!
It was a nice and easy. Although my daughter's appointment was the last of the day, we were not rushed or treated as if we were a bother. Dr. Irving was efficient and Tamera was knowledgeable and patience with her choices of frames.
Well, this place is a rip off. I saw an add for 59.99 for 2 pair of glasses and an eye exam, they tell me the frames for that offer aren’t available to me, and wouldn’t work for me, and show me some other frames to pick out, and I found some, they told me they would help with the costs. I’m a disabled veteran on a limited income. When all was said and done, the 59.99 to get me in the door turned in to $476.00.... I had accidentally left my wallet at home, which I’m glad I did, I had the money to pay that much at that time in cash at home. Do not fall for this bait and switch. I’m glad I didn’t go with them at that time. This was all before the exam, the doctor wasn’t even there, i don’t know how they can provide services without a doctor present. They wanted me to come back the next day. I talked to some friends and family and they told me that the cost was way too much.
Friendly and professional. Very knowledgeable and explained everything very well. Won't go back to Success vision.
The workers was so nice and kind.
AWESOME experience. Fast and everyone is very polite. I found the cutest frames and couldn't be happier or more stylish :)
Stanton optical was very helpful in assisting me with finding the perfect frames. Brian was nice and attentive to what I wanted. I would definitely recommend using Stanton optical!
Mr Kendrick was excellent. I recommend many to Station Optical in ridgeland Ms. Treat you like family. Great job Mr Kendrick
Andrea took care of me and she did such a great job. Made sure we had everything we needed and treated us great! Highly recommend!
Great service! Went there on a Monday evening and was waited on as soon as I walked in the door by the manager Amber. I had my own frames and that was no problem. My lenses were in stock and picked up my glasses early in the day on Wednesday. Was helped by another employee of the store who made some adjustments to my frames to make sure they fit just right. No wait on Wednesday either. Will be recommending to family and friends.
Andrea Webster is a super friendly bubbly awesome sales lady! She made our experience of picking out new frames easy and affordable. Came in with my sister and wasn’t going to buy a thing but she helped me select some fun updated frames!
Great Staff , Tamara and the other associates were very helpful
Customer service was fantastic. The virtual exam was new to me, but the associates were wonderful in guiding me thru their process. Thank you to Tamera and Vanessa!!!
Miss Andrea was very helpful! She went above and beyond to make sure that I left with the very best fames to fit my budget. She also made sure that I got the most durable lenses to make sure my glasses would be very well protected. Definitely would recommend Stanton Optical to all my friends and family. Great service, and a very great staff. Very happy with my purchase. Definitely make an appointment to see Ms. Andrea at Stanton and let her take care of your optical needs!!
I got my eye exam the nurse was so cool and then I saw the doctor he was laid back. the staff is so awesome friendly very helpful and took the time to help me oh yeah the greeting was very welcoming. the glasses so much to choose from to put the icing on the cake not one ugly frame in there like really not a one. I was able to get the special they have going on (hey I'm cheap) that was a plus too. I'm going back and back .Please don't listen to anything bad they are Very Good so Go get your glasses hey check them out.
Andrea and Amber were amazing! Andrea helped me from beginning to end on finding the perfect eyeglasses. Highly recommend these ladies for any eyeglasses or sunglasses you may need. They were so nice, personable, and helpful at 9 o’clock in the morning! With there help, I was able to walk out with two pair of glasses that I love...same day! However, the eye doctor next door wasn’t that great. He came in late, rushed through my appointment, didn’t tell me anything at all about my eyes, wasn’t friendly. I would go to another eye doctor and get my prescription and then go to the eye glass ladies. Would not recommend the eye doctor to ANYONE!
Andrea helped me pick my frames she was very helpful. If you go to Stanton optical please let this young lady help you, she really cares about her job!!! I Have nothing but greatest to say about this place and her!!
Loved it! I got a same day appointment and same day glasses pick up! My exam was free! I got a pair of my glasses free! I was only out of $180. I don't have vision insurance.
Amber was my associate today, and she was amazingly helpful. She took the time to help my pick out my frames and was very attentive to what I was looking for. She helped me figure out the best cost effective package and gave me great service. I would gladly return to Stanton Optical.
My Sunday just got better!! The service rendered from the start to finish was indeed awesome! Leanne was awesome and allowed me to save!! Two pair of glasses and exam for less than 150.00.... Not to mention my appointment was on a Sunday after church!!
Great experience. I went in and the same day I got an exam and was able to get my contacts immediately. My glasses took 30 minutes. They were so friendly great staff
I had a really great experience there. The doc was awesome and very patient, and the staff that helped me with my frames were really wonderful. I had to have my frames straightened out a little bit when they arrived. I didn't catch his name, but whoever is in charge of doing that was hands down the best person I've encountered in a while when it comes to adjustments.
Andrea is very GREAT! She is very helpful and got me what i needed in a short amount of time! Loved her!
The eye exam was quick, efficient, and accurate. My salesperson, Andrea, helped me find the right glasses for me and was a joy to work with!
Unbelievable customer service and prices!! The staff is so friendly and helpful!! So glad I chose Stanton Optical!!
Stanton Optical is amazing! I found frames in my fave Colour GREEN and a uber cute CATEYE pair too! Inexpensive, polite, and extremely professional!! Thanks so much for the experience!
This was my first time coming here and the people were very helpful and nice. I was having a had rd timfind glasses that I like and could afford but one of the workers Andrea helped me find a great pair. She didn't rush and was very understanding about how much I could pay
My experience was great. Thanks so much Stanton Optical. I called to get an price check on the eye wares(glasses) I was told they had an promotion with the eye exam an frames. So yes I needed those glasses. Thank You so much Stanton Optical once again.
Stanton Optical is a wonderful place I would recommend anyone to come here and experience their great customer service. I’ve been dealing with the company for 2 years now and I love them.
Jarus smith is the best
Andrea at the Little Rock location was such a pleasure to work with. She helped me select frame that fit my face well and fit my budget. I highly recommend Stanton Optical and Andrea and Amber. Five stars!!
They are very nice. When i walked in i was greater with a big smile. She made the point to say hey to everyone that walked in. She was will to look at all corner to make sure i got the best deal. Was able to walk out with two pair. Buy one get one half off.
Great service and great employees. The location was clean and comfortable. I had my exam and prescription done in little over an hour. Andrea was the representative who helped me and she was fast and efficient. I look forward to coming here again.
Stay as far away from this business as possible! They were happy to take my $533 but the prescription was wrong and I still do not have two sets of glasses I ordered 8 months later. I contacted them countless times by physical visits, phone calls and sent certified letters to the Jackson store and the national folks (this is a franchise, y'all) Our Attorney General of Mississippi contacted them for resolution and......they refused to respond to any of it. No refund. No glasses. Just a major scam. This is happening in other Stanton Optical stores as well - they are being sued by AGs for: customers waited months to receive their glasses after paying for them; received glasses with incorrect prescriptions; or did not receive refunds they were owed. Find a real optometrist. Don't get burned by Stanton Optical.
General manager was fantastic. The other woman not so much. She was handing me glasses left and right after i told her what i style i liked/didn’t like. Rolled her eyes at me and just walked off after i told her i didn’t what she had picked out. After the “package” review for my lenses and such she was getting irritated with me after i told her i didn’t plan on spending that much money. And she said “what you don’t have a budget then what can you spend then? How can you not have an idea.” While smacking her lips and banging on a calculator. At that time the GM walked by up and the other employee proceeded to continue with her attitude that i was having a hard time trying to figure out how i could afford $300. The GM helped me out with some more coupons and made sure i was satisfied. If you think racism doesn’t exist against certain white people you’re wrong. She treated the other customers who were not my race like royalty. I won’t be back, sadly. But major kudos to the GM.
My daughter (6) had her first eye exam and got her first glasses yesterday at Stanton Optical. It was very busy, but the staff was very kind about keeping in touch with us as we waited to be helped to order glasses. **Andrea** was amazing in helping us get into the perfect frames! She talked us through our options and we got an excellent price for two complete pairs of glasses that only took about 20 minutes to have made! She was super sweet with my daughter, quickly fitting them to her tiny face. Overall, my daughter is ecstatic to have her first glasses and I'm a very satisfied mommy!