Reviews of Justus Vision Center P.A (Ophthalmologist)

Chrisma Hammes

Rating a 2 star due to the doctor being wonderful. Rating so low only because of lack of professionalism and our experience yesterday. We recieved post cards in the mail 1 week prior to our appts. I took off work and pulled the kids out of school to keep their appt. When I showed up to my appt 10 mins early, I was told since they couldn't get ahold of me our appt was canceled. The receptionist basically made to feel that it was my fault for not calling to confirm the appt. I am a busy single mother of three. Between work and life, sometimes I dont have the time to call and confirm an appt. I kept our appt time plus was early. She did offer to reschedule the boys however, their appts are made for 6 months out. Around here, if you are a no show for your appt you get a penalty charge. What happens when you as a client follow through and the business falls short on their end? It was very unprofessional, and honestly there are several more eye doctors in the area that I can take my business too. It's a shame for the doctor that their business is ran like that.