Reviews of Brandon Eye Clinic (Ophthalmologist)

Lori Jones

Snarky office staff.... felt uncomfortable picking out glasses and got the vibe I was being made fun of the whole time.

Ruben Zapien

This place is great

Alejandro Morales

This place is amazing amazing people. They work with me patiently until they got me the perfect prescription. The Drs, front desk and optic techs. All staff provided awesome service.

Liesel Appel

Emergency Eye Care...Thank you, Dr. Taylor, for seeing me before my flight home to Florida. You removed the foreign object in my right eye, which provided instant relief. Your staff is also super friendly and helpful. Highly recommend this Eye Clinic.

Monica Hall

My long-time eye doctor retired, so I decided to find an office closer to home. Dr. Brandon and his team fit me in quickly and were professional and great fun to work with. I felt at home and well cared for. They even have a great selection of frames. Although, I miss Dr. Joe, I grateful to have found a great new eyecare family!

Lisa Cotton

Always a pleasant experience. Front desk personnel are attentive and explain any insurance issues I may have. Staff is always timely and I enjoy my time with Dr. Brandon. I had some scratches on lenses I purchased last year, but am still within the year warranty period and they are going to replace the lenses!

Mary Howard

Dr. Brandon was wonderful! He even diagnosed an issue I had with my eyes had no one else had ever diagnosed. Excellent doctor and very kind.

Leanne Urban

The Opticians are rude and seem to lack on training/knowledge. for as much as you pay for a pair of glasses here, I would expect them to have knowledgeable employee's. I didn't see any Licenses or certifications for their opticians hanging on the wall like at most eye doctors offices I have been to...... big red flag.

Kimberly Hank

Dr. Perry is always so patient with our children. She takes time to explain each step to them. She also takes the time to make sure we (the parents) understand any issues. I highly recommend Brandon Eye Clinic to everyone who asks!

Betty Hixon

Dr Brandon and his staff are always kind, courteous and helpful. I always am completely happy with them

Jim Lyon

I had a great experience at Brandon Eye Clinic this last trip. Dr. Brandon and Shannon were great to help me out. Still waiting on my glasses.

NIKI DRAKE

Dr. Brandon and his staff are great. They have a big selection of frames and the staff is always super helpful.

Elizabeth Sanchez

The staff and doctor's are amazing, funny and very personable which I love!! Great frame selections at great prices!

Samm Kinsey

My wife was overcharged $115 on a pair of READING GLASSES!!!

Eva Sanchez

Today was my first time ever going to an eye clinic and it was amazing. The front desk was prompt and friendly. Everyone was professional, helpful and had a great sense of humor. Dr. Perry was so nice and easy to talk to. I'll definitely be coming back.

James Jordan

My wife could not see out of one of her eyes for years. They gave her a series of glasses that coaxed that eye into working again. Great clinic.

Amanda Jankowski

Was overcharged $150.00. For my glasses and eye exam, was told they would send me a check in the mail. Every time I called, I was told it's in the mail. Four months later still no refund. I would never go back to this place. Definitely wouldn't recommend it .

Erica Martinez

As far as the doctors go I feel they deserve 5 stars. Especially Dr. Brandon. However it is also important to not just have good doctors but good staff members as well. Having a Good relationship with the office staff as just as important as having a Good relationship with the doctors. My mother who does not speak English and I have been going to this clinic 10+ years and have NEVER had an issue finding an interpreter for her. We all know we have a large Hispanic community in Springdale and they have provided my mother an interpreter even when I have gone myself to assist her. They have always been kind to ask if she needs an interpreter even when I am there. On December the 31st she had an apt that I could not take her to. She mentioned to me that the Hispanic girl at the front desk refused to interpret for her even when she asked the doctor for an interpreter. Initially when she went to check in she asked the woman if she would interpret for her and she told her NO. My mom then said that if she could not she would have to reschedule as she did not speak English. That staff member told her it was fine and she would reschedule the apt. I have worked in clinics before and feel it is not ok to treat a patient that way. A patient who was in the clinic said he would interpret for my mother but he had an apt as well so he was only able to do so for the first part. Once back with the doctor my mom asked for an interpreter thinking surely the doctor would not have an issue getting her front desk staff member who speaks Spanish to help. My mother waited in there and the tech finally came in and told her that they did not have an interpreter so they were going to cancel her apt. I would understand if they truly did not have anyone there who does not speak Spanish but they did and she refused to help. We are highly upset about this and I have called twice to speak to the manager and have been unsuccessful. Needless to say we are both going to discontinue our care there after 10+ years of being patients and it is not due to the doctors. It is all due to the employees who made my mother feel as if she was not worth their time. She feels highly discriminated against for not being able to speak English. If you or any of your friends or family do not speak English save yourself the time and embarrassment and find a facility with friendlier staff.

K Kim

If I didn’t like Dr. Brandon so much, I’d never go back. Sales girls are overly pushy. Told one of them no less than 4 times I didn’t want anything special, just need some simple glasses to read. Tried to charge me for every single specialty coating there was. After arguing for nearly 30 minutes, I finally got the lenses I want. Did not appreciate the forcefulness.

Jeff Rice

Brandon Eye Clinic is the epitome of a patient-oriented operation. From check-in to check-out, they provide exemplary service. Other service-based companies should strive to replicate their high standards of professionalism and customer service.

Sarah Chancellor

I had an emergency come up suddenly and this clinic was more than helpful with getting me an appointment that day. Although a spot wasn't open with Dr Brandon (who I normally go to), Dr Taylor did an amazing job. Very thorough, listened to what was going on, very helpful with answering my questions, and enjoyable to talk to! Overall the entire staff was great. Highly recommend this clinic!

Anna Foley

The staff was very courteous. Dr. Perry is very pleasant, explained and answered all my questions. The ladies in the optical department were a huge help in explaining all the different kind of lenses, the cost and how much the insurance would pay.

Anthony Sysavanh

Dr. Perry is awesome!

Carlos Sol

Always friendly, fast and efficient. Dr. Brandon treats us like family makes sure he addresses any questions or concerns we may have.

Sean Laney

For firing their *only licensed optician in their practice, simply because of a small scratch on their chair.

TERESA GREGORY

After 1st fitting, lenses made me dizzy. The person I spoke with worked hard to figure out what was wrong. Turns out I needed a different type of lense. They were ok then. I'm not impressed with my frames though. Too light weight and fall off my face if I bend over.

Joshua Landon

Dr. Brandon and his team at the Brandon Eye Clinic are very straightforward with any questions or concerns. I have been going to their Eye Clinic for years and could not reccomend a better place. I noticed that they were one of the first Doctor's office in the area that texted patients for appointments, which I greatly appreciated.