Reviews of Amerine Eye Care (Ophthalmologist)

Sara Engish

I have come here several times and everytime my time is never respected. They overbook and do not worry about how long they make you wait. Next time I will go elsewhere.

Alexis N. Smith

Basing my review off of a certain Doctor. The staff is wonderful, nice, and very professional.. Dr. Neil CLEM is NOTTT!! Upon entering my examination room, he didn’t speak or acknowledge himself. He was very short with words, and he kept calling me “girl”.. Also, he let for about 5mins, went to his car and came back to finish the examination.. After telling him, my vision was blurry with a prescribed contact power, he brushed it off and then ended the examination as he walked out the door.. I felt rushed and simply disrespected.. I will NOT be back.. And if you do chose this location, DO NOT CHOSE DR.CLEM!!!

P Mc.

The staff seems extremely rude.

Cole Tanner

Entire exam given from 6th line of Snellen Eye chart. Last words were "that's better but still blurry" with a reply of :"that's as good as it gets" Waste of time and money, had to go to another to get a correct prescription..DON'T GIVE YOUR SS# so that if it happens to you, you can walk out.

Mary Fouth

Wonderful nurses and doctors. My husband and I saw two different doctors and they both treated us well

Nathiel Alexander

Great and nice people

Georgeann Bolton

Absolute WORST customer service I have ever had at a doctors office. NO concern for the patient AT ALL!! Doctor was willing to loose a patient over a sample pair of contacts...so he did! I highly recommend Contact Lense Express. They are concerned about their patience needs!!

Cas Green

Dr. Ameritech was very inviting and honest. I would highly recommend him to people having issues with their sight. He is very informative!

Olivia Kiersey

Staff was a bit rude and the doctor (Clem) was quick and not very personable. They got the job done but they could be less hasty and more kind.

Stephannia Phenix

The front desk staff was great, the doctor not so much. He put drops in my eyes without telling me what they were and what he was doing and barely spoke to me. A little more bedside manner would be nice.

Sarah Hallett

Dr. Amerine and his staff were great! We went in early and had no wait at all. He took the time to explain how the different parts of the eye work and what he was doing during each part of the exam. He is very experienced and I trusted his judgement. Plus, he was kind and friendly. He said if we had any questions or felt the prescription needed adjustment we could come back within 30 days free of charge. I would definitely recommend visiting Dr. Amerine!

Joey Chandler

I have been there several times and always had a great experience. recently a friend of mine had a work related injury involving dust particles getting into his eyes. he was very concerned about what had happened and later related to me how glad he was that he went and how the doctor explained everything to him and what to expect. Great experience.

Kathy Metz

Did not have to wait, was called back as soon as I finished paperwork Had a complete exam, other than the dilation had a great experience

Tracy Speed

The wait is horrible. Had an appointment almost 2 hours ago and still waiting.

Christy Binns

Great. Friendly people

Alicia Turner

Dr. Amerine is a very courteous and warm eye doctor who took the time to actually talk to me and answer my questions (getting to be pretty rare today). Only had to wait 10 minutes or so to be seen so I consider this to be a plus as well.

Blaire scoggins

This office management should be embarrassed the way their office is being ran! They have people answering the phone with incorrect information! I was told that I could be emailed my eye prescription. Which that sounded a little funny but I was happy that it could be so it would save me a trip. Well I never got the email so I call back to see what hold up was and I got a guy! He told me that that was incorrect information and the girl I talked to was new. Smh ridiculous! So I go up there to get my prescription and it was expired. So the receptionist at the desk, she was white and wore glasses, spelled expired incorrectly! Like really? You provide paperwork all day everyday! She spelled it "Expiried"

Aniaya Worth

Love this office. Very friendly and professional.

john mayer

I had been here before and the staff was stern but professional, the Doctor was nice and listened to any concerns I had or questions and she shared any concerns she had about my eyes from the eye exam she had preformed. HOWEVERE, this time I got Dr. Clem. He was very impersonal, he was very quick, almost like trying to get it over with and move on to the next patient. I mention one of my eyes was a bit blurry after he gave me the contacts, he asked what prescription I’d been wearing and it was different than what he gave me and he just said “ok, you’re all set”, did not acknowledge the blurriness i had mentioned and walked out and said “take care”. I’ve gotten better service from a Walmart eye doctor. I will not be coming back here again!

Joel Johnson

Dr. Amerine and his staff are professional and really care about their patients!

Perry James

Very polite service and knowledgeable doctor.

Alison Jauss

They seem so friendly and warm until you decide, for any reason, to go to a different eye doctor, and then they are rude and cold and their behavior is not only unprofessional but they also engage in the illegal practice of forcing you to sign a release form in order to pick up your prescription. Or maybe it is only Cynthia I-don't-know-her-last-name who is rude and cold. She said Cynthia on the phone and behaved inappropriately towards my mother, even after I told her I was too sick to come in and pick up the rx myself. She made my mom sign a release form which is ILLEGAL and she made snide remarks about Medicaid. I am assuming that the woman who was rotten to my mom is also this Cynthia person who thrives on cruelty! (Ha!) Maybe she should take a moment to consider what might be going on in a patient's life, esp. after informed that this person is ill. Maybe she should take a moment to consider what this now gladly former patient 's illness might be (perhaps the patient is undergoing a breast CANCER biopsy) and then take another moment to get fired and pack her things. I hope there's just one Cynthia there and everyone else is kind regardless of whether or not you go there for your eye exams. But it's not just about Cynthia. THEY ARE BREAKING THE LAW.

Katie Green

I had a good experience there the people and Dr was very friendly and professional.

Maggie Trent

I found my experience here quite pleasant. The staff was very friendly and helpful. I was a little nervous at first because of other reveiws, but I found Cynthia to be a wonderful person. Maybe she was having a bad day when Alison Jauss was there. Maybe Alison should take a moment to consider what might be going on in a person's life. The only reason I am giving this 4 stars is because my wait time was longer than expected. Next time I will make an appointment.

Tricia Rodgers

The service was great! Nice selection of glasses. I will always visit the store when buying new glasses!

Rick Salazar

Cancelled my appointment and walked out of the office after waiting for walk-ins go first before your appointment time. This was the second year in a row. Last year I waited 45 minutes past my appointment time. This time I did not give it that long. I warned that when I made an appointment I expected the clinic to honor the appointment, which they did not!

Ricky Nutt

Great

Guy Thomason

Friendly, knowledgeable staff every time I go in! They got me in and out quickly, explained everything in terms I could understand and even found and returned my wife's keys before we headed out.

Charlotte J. Scott

The staff was very helpful,patience, and friendly to me every time I went there

carla lewis

The staff was extremely rude. Told me on phone they were wheelchair accessible but they are not. Tried to bill her insurance for test they couldn't even perform. They will tell you anything on the phone to get you in there. They should be shut down.