Reviews of Barnet Dulaney Perkins Eye Center - Flagstaff (Ophthalmologist)

Mike White

Needed a YAG procedure. In Idaho you go in they look at eye then do procedure. It takes from check in to leaving 30 minutes. They want me to drive 109 miles for an examination then return latter for procedure. No wonder health costs have sky rocketed. It is this kind of inefficiently that is costing everyone too much. A YAG is not complicated, difficult, dangerous, or time consuming. The time to do a YAG is about 2 minutes. Find an efficient Doctor.

Virgil Overbo

Great service wonderful and very polite staff. I would recommend to anyone who asks me where to go.

Michael Reilly

Dr. Palmer was very professional in his dealings with me yesterday. He answered all my questions thoroughly and with good cheer. His diagnosis was very accurate. I was relieved to find that my eyes are still in very good shape! I highly recommend his expert services to others in Flagstaff.

Rob Garner

Underwent cataract surgery in both eyes. My vision improved immensely. BDP is a very thorough and professional eye center. I highly recommend them.

Kenneth Stanley

Great

Tom Boggess

Great personal service. Both my daughter and I just had our checkup.

Allison Lopez

Love getting my eye exam done here! Doctors and staff are awesome!

Erin Bywater

They fit me into their very busy day because my eye was in pain. They were very nice, understanding, and efficient with my appointment. Love all the staff and their care!

Tom&Laura Powell

Excellent service, polite, professional and explained everything clearly before each step was done.

T M

Last time I went in for the 'medical exam' (medical insurance) and no vision screen (no vision insurance). I was fine with that and so were they. This year, I scheduled my appointment weeks ago. I carefully explained that my medical insurance makes me see my doc, get a referral, get pre-auth, then make my appointment. I explained I would not see my doctor for months (would schedule medical exam at that time) and had no vision insurance so I just wanted the vision exam aka 'refraction' and would be paying cash out of pocket. I was placed on hold, then scheduled. Well my appointment was today. I received a voicemail yesterday insisting I was scheduled incorrectly. When I spoke with them this morning they were very dismissive, did not apologize and insisted they "COULD NOT" do just refraction. I agreed to go elsewhere but then called back and asked for the office manager. The same girl answered and instead of transferring me, she declared that the office manager was aware and they couldn't help me. I kept asking for the office manager and she kept arguing and talking over me. I had to yell over her to get her to stop and get the office manager. Apparently, the office manager (who was nice and professional) would have at that point "allowed" me to do refraction only (already confirmed when I scheduled) but I was so upset that I was talked over and argued with for almost two minutes (when all I wanted was the manager) that I have decided to not go back. Hopefully after making the entire situation clear they will train their staff better - Maybe leave notes if refraction only was already cleared or transfer to the manager if someone isn't happy and asks for them... They ruined my day and I still need a vision exam.

Dianna Harris

Excellent Service on my eye exam. Recommend for eye care.

Bruce Packard

Excellent

Janet Moody

Awesome,friendly and professional staff. Best eye exam and facility in Flagstaff.

Note Louis

First and foremost if I had the option to not put a star up I would. No stars. I can not explain how frustrating my interactions have been with the people that work here. I lost a contact before my prescription expired. But they tried to tell me I needed an eye exam before ordering a new one. A 90 dollar charge. I told them that my prescription was not expired yet. I finally won that battle ( 4 calls later). They ordered the contact for me, I paid for them. Next the contact came in and it did not fit right at all. I went in to the office and explained that but was told I needed an eye exam. I said I don't want one at this time that a contact I just ordered from them did not fit. So, I was then scheduled an appointment to see the doctor. I asked her I won't be charged for this appointment right. She said no because the contact was under a 90 day warranty. A few days later another woman that works up front called me and said I see that haven't seen us in over a year and would to schedule you for an eye exam. I told her again I did not want an eye exam that I wanted the contact that I ordered to be fitted correctly. I explained again the accident I had with my contact and that it was fitting great and the one they ordered me that I just got did not fit. She then says let me transfer you to optical so that you can explain it to them. (I have explained my case to probably the whole damn place by now!) I was told they are now going with a new manufacturer and they are gonna have to call them and see what happen. I asked if I should keep my appointment and she said yes it probably be a good thing if I saw the doc so that he could get it fitted right. Today was my appointment - I get a call from the office again and the woman said that in her computer I was scheduled for a contact fitting but I was over due for an eye exam. I told her again I did not want an exam I want my contact that I bought from them to fit. She asked where did you get your contact? I was irate at this point. I said you all there ordered it for me. She said to me I don't know how your prescription is expired. I explained the situation to her. We were not fans of each other at the end of the conversation. Next I get a call from optical and she told me that the office clerk wanted me to know that if I showed up for my appointment today that I was gonna be charged. A phone call I get as I had driven all the way across town. Thanks. Now they are gonna call the manufacturer and see if it was a mistake on their part. Can you please wait 48 hours. - I paid for a contact. It does not fit. What is the problem. If it is 90 days guaranteed then why can't we get it checked, replaced under that guarantee. I already gave you money and your already trying to get me to pay more!

Cathy Knisley

Always friendly & on time. The doctors know what they are doing and refer appropriately.

Martha Hahn

I have been a customer with BDPE Center for over ten years. I have received outstanding vision care and have been impressed with the professionalism of both doctors and staff. Every experience, from simple eye exams to technical eye surgery, has included the utmost caring and expertise. They are top-notch and deliver!

David Calley

My first visit to an optomoligist. I was in a great deal of pain and now it’s all back to perfect. Really first rate experience in all respects. The office, the technicians, accounting and the doctor. I can’t imagine any improvements. I would not consider going anywhere else.

Edward Jauregui

Excellent place to get your eyes checked. They take good care of you and keep you up to date on your next appointments.

Mark Greene

Dr. TJ Johnson is a great eye Doc. Great personality, helpful, AND listens !!! Highly recommend !

Samantha White

I called and managed to get a same day appointment for my daughter. Upon my arrival the staff was very friendly, professional, understanding and very caring with my daughter. Dr. Johnson took his time and explained everything along with suggestions. We recommend there services to anyone needing eye exam and glasses. They offer more services. Just gotta ask. Awesome

Ella Naber

At the age of 26 I finally decided to get my eyes checked out. I had never done this before and was really nervous about the whole process. At a friends recommendation I booked an appointment with Barnet Dulaney Perkins Eye Center. Glad I did! Dr Palmer was great and super nice. The tech staff was great. Front desk was a little unfriendly but not a big deal. The eye wear services were EXCELLENT! I am very happy with my new frames and contact lenses. Everyone is friendly, professional, and the place is immaculate and modern. Didn't break the bank either... maybe my insurance is good? Will be going back there.

Glenn Wood

My wife and I have been seeing Barnet Dulaney eye care for several years now. They are very professional and helpful. By seeing them once a year, we are confident that if our eye sight should change that it will be caught early and taken care of. The staff is very friendly too.

Ann Wells

Very accommodating staff and a thorough exam. Always a relaxing and enjoyable eye exam.

Robert

Service went way down hill. Dr Johnson was great when he was not part of Barnet Dulaney now you see him for like 5 minuets most of the time is spent with the assistant. Always super busy. Took 3 times sending my glasses in to get them right. I was told on the second time that everything was good, I had my glasses warrantied and they were brand new well that was not true. Had to send them back again. Poor service super crowded. It’s like a business you would deal with in a big city does not have that small town feel. Go somewhere else!!

David Pickering

They were very good and I felt very comfortable with everyone I had contact with.

Saul Dirmantas

Jonathon was great..best I have had in many years

Mike White

Needed a YAG procedure. In Idaho you go in they look at eye then do procedure. It takes from check in to leaving 30 minutes. They want me to drive 109 miles for an examination then return latter for procedure. No wonder health costs have sky rocketed. It is this kind of inefficiently that is costing everyone too much. A YAG is not complicated, difficult, dangerous, or time consuming. The time to do a YAG is about 2 minutes. Find an efficient Doctor.

Virgil Overbo

Great service wonderful and very polite staff. I would recommend to anyone who asks me where to go.

Michael Reilly

Dr. Palmer was very professional in his dealings with me yesterday. He answered all my questions thoroughly and with good cheer. His diagnosis was very accurate. I was relieved to find that my eyes are still in very good shape! I highly recommend his expert services to others in Flagstaff.

Rob Garner

Underwent cataract surgery in both eyes. My vision improved immensely. BDP is a very thorough and professional eye center. I highly recommend them.

Tom Boggess

Great personal service. Both my daughter and I just had our checkup.

Allison Lopez

Love getting my eye exam done here! Doctors and staff are awesome!

Erin Bywater

They fit me into their very busy day because my eye was in pain. They were very nice, understanding, and efficient with my appointment. Love all the staff and their care!

Linda Loranger

Always thorough and willing to answer all questions. Thanks for great customer service, too.

Tom&Laura Powell

Excellent service, polite, professional and explained everything clearly before each step was done.

T M

Last time I went in for the 'medical exam' (medical insurance) and no vision screen (no vision insurance). I was fine with that and so were they. This year, I scheduled my appointment weeks ago. I carefully explained that my medical insurance makes me see my doc, get a referral, get pre-auth, then make my appointment. I explained I would not see my doctor for months (would schedule medical exam at that time) and had no vision insurance so I just wanted the vision exam aka 'refraction' and would be paying cash out of pocket. I was placed on hold, then scheduled. Well my appointment was today. I received a voicemail yesterday insisting I was scheduled incorrectly. When I spoke with them this morning they were very dismissive, did not apologize and insisted they "COULD NOT" do just refraction. I agreed to go elsewhere but then called back and asked for the office manager. The same girl answered and instead of transferring me, she declared that the office manager was aware and they couldn't help me. I kept asking for the office manager and she kept arguing and talking over me. I had to yell over her to get her to stop and get the office manager. Apparently, the office manager (who was nice and professional) would have at that point "allowed" me to do refraction only (already confirmed when I scheduled) but I was so upset that I was talked over and argued with for almost two minutes (when all I wanted was the manager) that I have decided to not go back. Hopefully after making the entire situation clear they will train their staff better - Maybe leave notes if refraction only was already cleared or transfer to the manager if someone isn't happy and asks for them... They ruined my day and I still need a vision exam.

Dianna Harris

Excellent Service on my eye exam. Recommend for eye care.

Janet Moody

Awesome,friendly and professional staff. Best eye exam and facility in Flagstaff.

Note Louis

First and foremost if I had the option to not put a star up I would. No stars. I can not explain how frustrating my interactions have been with the people that work here. I lost a contact before my prescription expired. But they tried to tell me I needed an eye exam before ordering a new one. A 90 dollar charge. I told them that my prescription was not expired yet. I finally won that battle ( 4 calls later). They ordered the contact for me, I paid for them. Next the contact came in and it did not fit right at all. I went in to the office and explained that but was told I needed an eye exam. I said I don't want one at this time that a contact I just ordered from them did not fit. So, I was then scheduled an appointment to see the doctor. I asked her I won't be charged for this appointment right. She said no because the contact was under a 90 day warranty. A few days later another woman that works up front called me and said I see that haven't seen us in over a year and would to schedule you for an eye exam. I told her again I did not want an eye exam that I wanted the contact that I ordered to be fitted correctly. I explained again the accident I had with my contact and that it was fitting great and the one they ordered me that I just got did not fit. She then says let me transfer you to optical so that you can explain it to them. (I have explained my case to probably the whole damn place by now!) I was told they are now going with a new manufacturer and they are gonna have to call them and see what happen. I asked if I should keep my appointment and she said yes it probably be a good thing if I saw the doc so that he could get it fitted right. Today was my appointment - I get a call from the office again and the woman said that in her computer I was scheduled for a contact fitting but I was over due for an eye exam. I told her again I did not want an exam I want my contact that I bought from them to fit. She asked where did you get your contact? I was irate at this point. I said you all there ordered it for me. She said to me I don't know how your prescription is expired. I explained the situation to her. We were not fans of each other at the end of the conversation. Next I get a call from optical and she told me that the office clerk wanted me to know that if I showed up for my appointment today that I was gonna be charged. A phone call I get as I had driven all the way across town. Thanks. Now they are gonna call the manufacturer and see if it was a mistake on their part. Can you please wait 48 hours. - I paid for a contact. It does not fit. What is the problem. If it is 90 days guaranteed then why can't we get it checked, replaced under that guarantee. I already gave you money and your already trying to get me to pay more!

Cathy Knisley

Always friendly & on time. The doctors know what they are doing and refer appropriately.

Martha Hahn

I have been a customer with BDPE Center for over ten years. I have received outstanding vision care and have been impressed with the professionalism of both doctors and staff. Every experience, from simple eye exams to technical eye surgery, has included the utmost caring and expertise. They are top-notch and deliver!

David Calley

My first visit to an optomoligist. I was in a great deal of pain and now it’s all back to perfect. Really first rate experience in all respects. The office, the technicians, accounting and the doctor. I can’t imagine any improvements. I would not consider going anywhere else.

Edward Jauregui

Excellent place to get your eyes checked. They take good care of you and keep you up to date on your next appointments.

Mark Greene

Dr. TJ Johnson is a great eye Doc. Great personality, helpful, AND listens !!! Highly recommend !

Samantha White

I called and managed to get a same day appointment for my daughter. Upon my arrival the staff was very friendly, professional, understanding and very caring with my daughter. Dr. Johnson took his time and explained everything along with suggestions. We recommend there services to anyone needing eye exam and glasses. They offer more services. Just gotta ask. Awesome

Ella Naber

At the age of 26 I finally decided to get my eyes checked out. I had never done this before and was really nervous about the whole process. At a friends recommendation I booked an appointment with Barnet Dulaney Perkins Eye Center. Glad I did! Dr Palmer was great and super nice. The tech staff was great. Front desk was a little unfriendly but not a big deal. The eye wear services were EXCELLENT! I am very happy with my new frames and contact lenses. Everyone is friendly, professional, and the place is immaculate and modern. Didn't break the bank either... maybe my insurance is good? Will be going back there.

Glenn Wood

My wife and I have been seeing Barnet Dulaney eye care for several years now. They are very professional and helpful. By seeing them once a year, we are confident that if our eye sight should change that it will be caught early and taken care of. The staff is very friendly too.

Ann Wells

Very accommodating staff and a thorough exam. Always a relaxing and enjoyable eye exam.

R.

Service went way down hill. Dr Johnson was great when he was not part of Barnet Dulaney now you see him for like 5 minuets most of the time is spent with the assistant. Always super busy. Took 3 times sending my glasses in to get them right. I was told on the second time that everything was good, I had my glasses warrantied and they were brand new well that was not true. Had to send them back again. Poor service super crowded. It’s like a business you would deal with in a big city does not have that small town feel. Go somewhere else!!

David Pickering

They were very good and I felt very comfortable with everyone I had contact with.

Saul Dirmantas

Jonathon was great..best I have had in many years

John Devine

Had an emergency situation & they got me in right away, knew exactly what was wrong, & saved my vision! Outstanding staff at every level!

James Murphy

Great care friendly service. Dr. Palmer is awesome.

Samee Lashari

Do Not Go to them. They are cheaters, liars, dishonest, and highly unprofessional. When I went to them, I told them that I had two insurances and everything should be covered (I had already confirmed it from my insurances), and if there was any co-pay/deductible, I should be told upfront, and in that case I would like to cancel the appointment. I was told that my appointment was totally covered and there would be no co-pays/deductibles. The same was the situation when I went home. However, when I received the bill, I called them and I was told that it was the deductible that I had to pay. I asked them that I was misguided and misled about deductibles. They accepted that they knew there were deductibles but lied to me by saying there were none. They are dishonest people. They are unprofessional. And they must be ashamed of their conduct. Do Not go to them, find someone else in the town.

Jacob Montoya

Friendly staff, and quick service

George Larson

the frame/lense sales contingent at their new location on Switzer has guaranteed that I will not return. Went in for some maintenance on my old lenses monday, Feb 2014....and before discussing them I encountered one severely stern and dour "counter girl" (she should not have any interaction with customers) , the other sales counter girl turned to her co-workers and began to curse about a customer on the line.... this was before I even addressed my issue. I give them 5 Star rating for Customer Repellent. There's other stores where I'm sure you'll receive a positive greeting upon arrival. The guy that actually looked up my account was the only cordial one.

Barbara Tong

I was treated very politely and well. I will continue to use them but I did spent quite a while waiting.

Rose McCarty

I was seen very soon after calling to set an appointment. I was treated very courteously by all. They answered my concerns, but didn't over treat, which is nice. They are professional and kind.

Kaya Santee

Front desk was very helpful in assisting me with insurance and check in. Doctor and all back of house staff were knowledgeable and great. Visit was quick, even with a very busy office! Lady who assisted me with picking out new frames was attentitive, patient, and helpful! Would recommend. Loved it.

Greg Ring

Fast, efficient, not as expensive as I expected. Dr. Palmer was knowledgeable, patient, caring, and I felt he took as much time as I required. I highly recommend this office.

Cindy Winquest

Always professional & very helpful. I highly recommend this practice.

Lynne Dewar

Best eye care in Flagstaff! I've been seeing Dr Palmer for the past 7 years and he is heads and shoulders above any other eye care Doctor I have ever seen

Walter Yaeger

Well, I didn't need surgery, so that's a big star. Also, not having to have my eyes dilated was WOW! Professional, courteous, and very efficient. Thanks for an easy, worry free visit.

Kevin Weidinger

I set up a appointment and it still took 45 minutes to get started. Then it took an additional 45 minutes for the complete eye exam which the actual time of examining was 15 minutes.

Susan Smart

Was able to get me in right away to address a concern. Always courteous and professional. I so appreciate the state of the art equipment available.

Linda Quinn

Quick service, kind, competent people (Devin and Dr Johnson). Thank yo.

Bobby Mauldin

Very happy with my visit. Your staff was friendly and professional. Dr . Johnson listened to my vision issues and made recommendations for the conditions I was experiencing. Thanks again.

Bob Sitze

Let me start with WOW! I came from out-of-town on an emergency visit to Flagstaff, and was able to secure an appointment the very day I needed my next injection for AMD. The support and technical staff at the Flagstaff Center -- Kristen, Alicia, Lisa, Priscilla and Maisy -- were personable, assuring, kind and friendly. Their professionalism was front-and-center as they walked me through the necessary steps of an initial visit. (Smiles are no small matter in a world filled with anger!) It was clear to me that the work they do is far more than "a job". They understand how each of their specialties contributes to a greater good, the welfare of individuals whose lives, like mine, are made better!!! Dr. Graff turned out to be the major surprise in this incredible experience: Turns out that he is also a researcher who is working on a clinical trial that will advance the process of delivering necessary drugs directly to the eye with fewer injections over time! His explanations were clear and concise, his encouragement helpful, and his techniques -- for injection -- left me with no pain! Today was an enjoyable experience that, because I was thousands of miles away from my own doctor, was nothing less than a miracle. My deepest thanks to all the folks at Barnet Dulaney Perkins! My AMD will not get any worse, my eyesight will remain good and my life of purpose will be enabled by your care for me today! God keep you joyful!

Jessica Hill

Dr. Johnson was so patient working with my son during his first eye checkup! Thank you!

Jennifer Young

I waited 2 months to get in to see the surgeon for surgery evaluation. Got there early and the priority seemed to be updating information in their EMR that was current. Once the front desk realized no updating was necessary they got me back 15 minutes late. I waited around for various test before seeing the surgeon.I needed to leave for another commitment so I never saw the surgeon. I went to reschedule and was told the next available appointment was in 2 months. So I will look for someone else or go to the Valley for this procedure. Crowded, inefficient and all the patients I talked with were also waiting long past their appointment times. The priority seemed to be their electronic medical record, not patients. Checking in was cumbersome and so was checking out. While I waited they played videos about eye diseases that would scare most people if they were paying attention..( drumming up new business I guess). Overall the staff were nice enough it just wasn't enough to counteract the rest of the experience.

Cari Nelson

Found them very rude when I called needing help for their 97 year old patient.

Andrea Naliborski

From check in to check out I was graciously greeted and treated with respect and professionalism. Great eye care. I have been coming here for years and have never been disappointed.

Ann Odgers

I'm an old-fashioned RK survivor. I gimped along without glasses for 30+ years and suddenly realized I couldn't see near or far. Barney Dulaney Perkins was my choice because of their expertise in eye correction surgery. Although I was not able to have additional surgery due to scarring, Dr. Johnson worked with me diligently to find prescriptions that would work for me. Furthermore, Jonathan in the optical department, was knowledgable and persistent in helping me find the correct glasses. Thank You! Ann Odgers, Flagstaff

Raymond Perez

Dr Palmer was thorough, efficient, wasted no valuable time but answered my questions and concerns. I see him annually and glad I do.

Michael Duran

Outstanding customer service from the staff real working at Bartlett Bartlett Dulaney in Flagstaff. All members are very courteous and kind and address this as soon as we walked in the door. Thank you Michael

Krystal Burchinal

I finally have vision insurance again, and needed contacts. It had been so long since I had seen an eye doctor I've run out of contact and am current wearing contacts well below my prescription and 6 months expired. My appointment was on July 10th. The appointment itself went well, and the optometrist wanted to increase my prescription, as well as try out a new brand of contacts. Without even thinking about it I agreed. However, my new contacts didn't show up until July 20th, and the new brand was extremely uncomfortable. I could not even wear them for 5 minutes. July 20th was a Friday though, so I had to wait until Monday the 23rd to discuss this with the optics center. Now it is July 30th, 3 weeks after my initial appointment, and I still don't have new contacts I can wear. I am fine with the doctor wanting to try a new brand of contacts with me. However, the brand I use I have been comfortable and happy in for over a decade. The optometrist also knew I was using outdated and expired contacts, and should have ensured that I would have contacts to wear when the testers finally shipped. I am very disappointed he did not order me two pairs of tester lenses - one of the new brand he wanted to try, and another of the brand I have been happily wearing for over a decade. This would have ensured that if the new brand was not a good fit I would have at least had some contacts that worked. Instead I'm stuck wearing contacts well below my prescription and 6 months expired until the new testers finally show up. On a side note the people in the optics department have been very sympathetic and helpful and I am not upset with their performance at all.

Anne-Marie Furrey

Dr McGarey provides a comprehensive examination. His thoroughness & detail to eye care is appreciated. Additionally, he has a warm & caring attitude & approach to customer satisfaction & overall eye health. It is my pleasure to highly recommend Dr McCarey as an exceptional medical doctor in his specific discipline.

Sheryl Dickey

This was the biggest mistake of my life going to this office. I felt like part of a herd of cattle going thru the halls. I was scammed by the optometrist into spending over $2,500.00 of my own money on lenses that didn't work and now I still have to wear glasses that are very insufficient. The only good part of this experience was the surgery itself. The surgeon and staff were great. I should have stayed with Eye Care Associates. So much more personal.

Ramona Albert

I have been coming to Barnet Dulaney Perkins eye center for many years, and they have been able to help care for my eyes with positive outcomes. I appreciate all the Doctors who have worked with me, and the staff who are always so helpful. I appreciate everything they do for me

layne moen

Dr. Palmer is the first optometrist to help me with my double vision

michael king

These professionals really know how to run a business. The office and all areas are immaculate. The team is efficient and polite. The doctors are impressive and experienced. Highly recommended - first class operation (no pun intended

Brian Parnham

Had a great experience here with both the thorough eye exam and then on to the rest of the staff who deal with frame selection and such. Appointments were timely and not rushed. My initial draw was that they carry Oakley and I wanted some for bicycling activities. The woman who helped me pointed out the lens that is preferred for that kind of activity (vs. Golf). I bought glasses with lenses that were a mix of Oakley factory lens and their "house lab", some gray and some transitional. All were of great quality (Oakley as expected, "house lab" a nice surprise and more affordable). Turnaround time on orders was decent too at 1-2 weeks max.

Caroline Brothers

Dr. Palmer and the staff were very warm and friendly to my 8 year old, she had a good experience at her first eye appointment.

susan hanafin

I had cataract surgery here. Everyone was very professional, friendly and efficient. I am pleased with the results so far. Growing older is not for wimps. Being able to see better takes away part of the sting of getting older :)

Mark Rosenberg

Great job by everyone

John Devine

Had an emergency situation & they got me in right away, knew exactly what was wrong, & saved my vision! Outstanding staff at every level!

James Murphy

Great care friendly service. Dr. Palmer is awesome.

Samee Lashari

Do Not Go to them. They are cheaters, liars, dishonest, and highly unprofessional. When I went to them, I told them that I had two insurances and everything should be covered (I had already confirmed it from my insurances), and if there was any co-pay/deductible, I should be told upfront, and in that case I would like to cancel the appointment. I was told that my appointment was totally covered and there would be no co-pays/deductibles. The same was the situation when I went home. However, when I received the bill, I called them and I was told that it was the deductible that I had to pay. I asked them that I was misguided and misled about deductibles. They accepted that they knew there were deductibles but lied to me by saying there were none. They are dishonest people. They are unprofessional. And they must be ashamed of their conduct. Do Not go to them, find someone else in the town.

A Customer

Very friendly staff. I was in and out quickly. The staff was also very helpful, took time to listen, and were accommodating. The place itself is clean and well taken care of. I look forward to making this permanent eye care facility.

Jacob Montoya

Friendly staff, and quick service

George Larson

the frame/lense sales contingent at their new location on Switzer has guaranteed that I will not return. Went in for some maintenance on my old lenses monday, Feb 2014....and before discussing them I encountered one severely stern and dour "counter girl" (she should not have any interaction with customers) , the other sales counter girl turned to her co-workers and began to curse about a customer on the line.... this was before I even addressed my issue. I give them 5 Star rating for Customer Repellent. There's other stores where I'm sure you'll receive a positive greeting upon arrival. The guy that actually looked up my account was the only cordial one.

Barbara Tong

I was treated very politely and well. I will continue to use them but I did spent quite a while waiting.

Rose McCarty

I was seen very soon after calling to set an appointment. I was treated very courteously by all. They answered my concerns, but didn't over treat, which is nice. They are professional and kind.

Kaya Santee

Front desk was very helpful in assisting me with insurance and check in. Doctor and all back of house staff were knowledgeable and great. Visit was quick, even with a very busy office! Lady who assisted me with picking out new frames was attentitive, patient, and helpful! Would recommend. Loved it.

Greg Ring

Fast, efficient, not as expensive as I expected. Dr. Palmer was knowledgeable, patient, caring, and I felt he took as much time as I required. I highly recommend this office.

Cindy Winquest

Always professional & very helpful. I highly recommend this practice.

Lynne Dewar

Best eye care in Flagstaff! I've been seeing Dr Palmer for the past 7 years and he is heads and shoulders above any other eye care Doctor I have ever seen

Walter Yaeger

Well, I didn't need surgery, so that's a big star. Also, not having to have my eyes dilated was WOW! Professional, courteous, and very efficient. Thanks for an easy, worry free visit.

Kevin Weidinger

I set up a appointment and it still took 45 minutes to get started. Then it took an additional 45 minutes for the complete eye exam which the actual time of examining was 15 minutes.

Susan Smart

Was able to get me in right away to address a concern. Always courteous and professional. I so appreciate the state of the art equipment available.

Linda Quinn

Quick service, kind, competent people (Devin and Dr Johnson). Thank yo.

Bobby Mauldin

Very happy with my visit. Your staff was friendly and professional. Dr . Johnson listened to my vision issues and made recommendations for the conditions I was experiencing. Thanks again.

Bob Sitze

Let me start with WOW! I came from out-of-town on an emergency visit to Flagstaff, and was able to secure an appointment the very day I needed my next injection for AMD. The support and technical staff at the Flagstaff Center -- Kristen, Alicia, Lisa, Priscilla and Maisy -- were personable, assuring, kind and friendly. Their professionalism was front-and-center as they walked me through the necessary steps of an initial visit. (Smiles are no small matter in a world filled with anger!) It was clear to me that the work they do is far more than "a job". They understand how each of their specialties contributes to a greater good, the welfare of individuals whose lives, like mine, are made better!!! Dr. Graff turned out to be the major surprise in this incredible experience: Turns out that he is also a researcher who is working on a clinical trial that will advance the process of delivering necessary drugs directly to the eye with fewer injections over time! His explanations were clear and concise, his encouragement helpful, and his techniques -- for injection -- left me with no pain! Today was an enjoyable experience that, because I was thousands of miles away from my own doctor, was nothing less than a miracle. My deepest thanks to all the folks at Barnet Dulaney Perkins! My AMD will not get any worse, my eyesight will remain good and my life of purpose will be enabled by your care for me today! God keep you joyful!

Jessica Hill

Dr. Johnson was so patient working with my son during his first eye checkup! Thank you!

Jennifer Young

I waited 2 months to get in to see the surgeon for surgery evaluation. Got there early and the priority seemed to be updating information in their EMR that was current. Once the front desk realized no updating was necessary they got me back 15 minutes late. I waited around for various test before seeing the surgeon.I needed to leave for another commitment so I never saw the surgeon. I went to reschedule and was told the next available appointment was in 2 months. So I will look for someone else or go to the Valley for this procedure. Crowded, inefficient and all the patients I talked with were also waiting long past their appointment times. The priority seemed to be their electronic medical record, not patients. Checking in was cumbersome and so was checking out. While I waited they played videos about eye diseases that would scare most people if they were paying attention..( drumming up new business I guess). Overall the staff were nice enough it just wasn't enough to counteract the rest of the experience.

Andrea Naliborski

From check in to check out I was graciously greeted and treated with respect and professionalism. Great eye care. I have been coming here for years and have never been disappointed.

Ann Odgers

I'm an old-fashioned RK survivor. I gimped along without glasses for 30+ years and suddenly realized I couldn't see near or far. Barney Dulaney Perkins was my choice because of their expertise in eye correction surgery. Although I was not able to have additional surgery due to scarring, Dr. Johnson worked with me diligently to find prescriptions that would work for me. Furthermore, Jonathan in the optical department, was knowledgable and persistent in helping me find the correct glasses. Thank You! Ann Odgers, Flagstaff

Raymond Perez

Dr Palmer was thorough, efficient, wasted no valuable time but answered my questions and concerns. I see him annually and glad I do.

Michael Duran

Outstanding customer service from the staff real working at Bartlett Bartlett Dulaney in Flagstaff. All members are very courteous and kind and address this as soon as we walked in the door. Thank you Michael

Krystal Burchinal

I finally have vision insurance again, and needed contacts. It had been so long since I had seen an eye doctor I've run out of contact and am current wearing contacts well below my prescription and 6 months expired. My appointment was on July 10th. The appointment itself went well, and the optometrist wanted to increase my prescription, as well as try out a new brand of contacts. Without even thinking about it I agreed. However, my new contacts didn't show up until July 20th, and the new brand was extremely uncomfortable. I could not even wear them for 5 minutes. July 20th was a Friday though, so I had to wait until Monday the 23rd to discuss this with the optics center. Now it is July 30th, 3 weeks after my initial appointment, and I still don't have new contacts I can wear. I am fine with the doctor wanting to try a new brand of contacts with me. However, the brand I use I have been comfortable and happy in for over a decade. The optometrist also knew I was using outdated and expired contacts, and should have ensured that I would have contacts to wear when the testers finally shipped. I am very disappointed he did not order me two pairs of tester lenses - one of the new brand he wanted to try, and another of the brand I have been happily wearing for over a decade. This would have ensured that if the new brand was not a good fit I would have at least had some contacts that worked. Instead I'm stuck wearing contacts well below my prescription and 6 months expired until the new testers finally show up. On a side note the people in the optics department have been very sympathetic and helpful and I am not upset with their performance at all.

Anne-Marie Furrey

Dr McGarey provides a comprehensive examination. His thoroughness & detail to eye care is appreciated. Additionally, he has a warm & caring attitude & approach to customer satisfaction & overall eye health. It is my pleasure to highly recommend Dr McCarey as an exceptional medical doctor in his specific discipline.

Sheryl Dickey

This was the biggest mistake of my life going to this office. I felt like part of a herd of cattle going thru the halls. I was scammed by the optometrist into spending over $2,500.00 of my own money on lenses that didn't work and now I still have to wear glasses that are very insufficient. The only good part of this experience was the surgery itself. The surgeon and staff were great. I should have stayed with Eye Care Associates. So much more personal.

Ramona Albert

I have been coming to Barnet Dulaney Perkins eye center for many years, and they have been able to help care for my eyes with positive outcomes. I appreciate all the Doctors who have worked with me, and the staff who are always so helpful. I appreciate everything they do for me

layne moen

Dr. Palmer is the first optometrist to help me with my double vision

michael king

These professionals really know how to run a business. The office and all areas are immaculate. The team is efficient and polite. The doctors are impressive and experienced. Highly recommended - first class operation (no pun intended

Brian Parnham

Had a great experience here with both the thorough eye exam and then on to the rest of the staff who deal with frame selection and such. Appointments were timely and not rushed. My initial draw was that they carry Oakley and I wanted some for bicycling activities. The woman who helped me pointed out the lens that is preferred for that kind of activity (vs. Golf). I bought glasses with lenses that were a mix of Oakley factory lens and their "house lab", some gray and some transitional. All were of great quality (Oakley as expected, "house lab" a nice surprise and more affordable). Turnaround time on orders was decent too at 1-2 weeks max.

Caroline Brothers

Dr. Palmer and the staff were very warm and friendly to my 8 year old, she had a good experience at her first eye appointment.

susan hanafin

I had cataract surgery here. Everyone was very professional, friendly and efficient. I am pleased with the results so far. Growing older is not for wimps. Being able to see better takes away part of the sting of getting older :)

Melissa Takeuchi

It was easy and great

Cheryl Magee

The exam was quick and complete as well as painless

Barbara McClure

Friendly, helpful staff. Nice environment. Dr. Johnson was super nice and put me at ease quickly.

Beverly Perkins

I saw Dr. Mcgary for an AK so that I could avoid wearing glasses for an astigmatism. My right eye was worse with only a little problem in the left. This procedure took maybe a minute, cost me $700 out of pocket, some pain at the time and more afterward in inflammation. I saw him for a follow up, which cost another $150 and discovered I was absolutely no better off . He tried to blame me, saying he told me he didn’t want to do the left eye! Now who would insist he do an eye he didn’t want to do?!! I had to buy the glasses!

Joseph Gloria

I was very pleased with the way everyone treated me. A very Professional Staff, told me what I needed and didn’t try to sell me something that I didn’t. I will definitely recommend them to all my friends !

Gerrie Cooper

WE HAVE BEEN GOING HERE FOR SEVERAL YEARS AND NEVER HAD AN ISSUE OR COMPLAINT . THE DOCTORS AND TECHNICIANS ARE KNOWLEDGEABLE AND FRIENDLY. EVERYTHING IS STATE OF THE ART, CLEAN AND I WOULD RECOMMEND ANYONE TO GO THERE

Erich Williams

I had a great experience at Barnet Dulaney Perkins eye center! They are fast, and modern! I didn't feel rushed in and pushed out.

Jon Chesser

I would recommend Barnet Delaney Perkins to any and all who need cataract surgery.There was no pain involved and I am now eight days post op with 20-20 vision in my right eye.The clarity is excellent and I can hardly wait to have surgery on my left eye which will be in six days.The entire staff is most professional with Dr Mcgarey MD a board certified eye surgeon.My experience has been superb!!!

Michael Daugherty

I have had blurry vision in my left eye for a couple weeks so I came in to get It checked out. The assistant ophthalmologist (not sure of her title) was super nice and did a bunch of tests and explained everything she was doing.The Dr. came in and diagnosed my condition based off of those tests and said they would prescribe some eye drops and get me to come in for an Avastin treatment. When I asked about this he told me that this was an treatment that involved an injection into my eye. Okay. Anyways, I was taken to the departing receptionist where I asked how much the treatment would cost. She said it would be up to my insurance and pressured to get me set up for an appointment. I gently implied that I would not be doing anything unless I knew the cost upfront and was basically ignored. I got the card for the specialist that does the treatment to discuss with them what it will cost and left. On a side note, since I'm curious I looked up the condition and treatment in several medical and ophthalmology journals and did not find either of the two treatments given/recommended to me in any of them. This wasn't a comprehensive literature review of course, but with the speed I was rushed through the treatment options it has made me a bit skeptical.

Samantha Smith

Great doctors and staff.

Nic M

Dr. Graft and Dr. Johnson are great doctors. Very polite, respectful and professional.

Linda DeSpain

Staff were very professional, friendly and courteous. Dr Johnson is very knowledgeable and gave a thorough exam.

Edwin Durning

The waiting room seemed more like the DMV than a doctor's office. Many of the people in the waiting room sat far away from each other and didn't speak to each other or make eye contact. A TV on the wall relayed information about eye diseases that may have been informative, but could have also induced a nagging fear in certain people to continuously return. It seemed more like propaganda to boost sales and return visits, with the guise of being responsible in your own healthcare. The optician that was assigned to me was friendly and had mastered her small talk with patients. I felt more at ease until the eye-drops came. I'm glad that the puff of air is now considered archaic. I would have liked a bit more warning on the eye pressure test, as I though my eyes were going to be poked with a pen. To my relief, the pressure pen only needed to be close to my eye, not touching. It was still uncomfortable having something that close to my eyes. The Optometrist was pleasant and had a smile on his face the entire time. He had an excellent sense of humor and had time to share some anecdotes about is time as a doctor and resident of Flagstaff. I gave them four out of five stars because I was not a fan of the batch process of handling patients, but I don't think they had a better alternative with the number of people that they serve. I prefer a smaller one-on-one experience at a doctor's office as opposed to large waiting rooms full of people. This is a personal preference and does not diminish the quality of the medical care provided. In Summary: Waiting Room experience was not pleasing Optician and Optometrist were very nice and professional

Jack Johnson

Dr Palmer was very knowledgeable and affable. I did not have to wait long. He also caught a condition that could have been very serious early. He is also a good listener.

Tom Rowland

Dr. Palmer is an outstanding and dedicated man! I have absolute trust in his skills.

Marcia GCA

Great experience all around! Everyone there was helpful and knowledgeable.

Jamie Schmaing

Great service. Courtious and professional. I definitely recommend Dr. Palmer.

Toni Holland

Dr. Marshall Palmer is professional, knowledgeable and helpful. His interaction with staff and patients is gentle and pleasant. I would absolutely recommend him to others needing eye care.

Bill Baird

Staff and Doctor very knowledgeable answered all questions. Felt very comfortable during exam process.

Uli Hauck

Dr. TJ Johnson was just excellent. He took care of everything and explained it in a way to fully understand. I was scared of what happened and he gave confidence, we gonna fix this. Thank you!

john green

5 stars everyone's very friendly and helpful

Joe Garcia

I would like to commend Dr Johnson for his concern for his patients and knowledge of his field. I appreciate the opportunity of leaving my feedback

Carol McLaren

They are always helpful and get me in and out in a timely way.

Fem McClure

Highly professional, knowledgeable, kind staff. Nice environment. Doctor Palmer is wonderful, doesn't make me feel rushed, and answers all my questions. The eyglasses they have on sale in their optical center are WAY overpriced, however, so I always go elsewhere for frames.

Sherry Matheson

I was very happy with Dr Palmer. He explained what was going on with my eyes and took time answering my questions. So much better than my previous appointment with another doctor. Whom I will never see again. Thanks for caring for me. I feel that Dr Palmer is an excellent doctor and will recommend him to friends.

ROBERT REYES

Dr Johnson is great eye doctor and a very nice man.

Patricia Anderson

Had cataract surgery on both eyes September 2019. Can't praise everyone enough, Dr. McGarey (surgeon) and Dr. Palmer ( Optometrist) along with all of the staff, everyone is profession and very sweet. My eyes around doing great, can't believe the difference it has made. Thank you everyone!

Cierra Canady

I saw OD Thomas Johnson, who is very knowledgable on treating dry eyes, and he has prescribed me an anti inflammatory eye drops with a recommendation of buying a heat press to help. He was patient, happy to listen to your complaints, and excited to provide comfort to my dry eyes. I will be following up in 2 weeks and hope this treatment works. I loved how he cared. He discusses dry eyes and sees them every day. He makes sure he is up to date on the latest technology and treatments to treat dry eyes!

Daniel Sulser

My visit exceeded my expectations in every way. Dr. Palmer explained my options, and allowed me to try various types of contact lenses. Never felt rushed.

Marc Schnurr

Kristina and Dr Johnson were magnificent. Very thorough. Did not feel rushed. And results and findings were clearly articulated in a manner I could understand. 5 Stars for this clinic.

Cheryl Magee

The exam was quick and complete as well as painless

Barbara McClure

Friendly, helpful staff. Nice environment. Dr. Johnson was super nice and put me at ease quickly.

Beverly Perkins

I saw Dr. Mcgary for an AK so that I could avoid wearing glasses for an astigmatism. My right eye was worse with only a little problem in the left. This procedure took maybe a minute, cost me $700 out of pocket, some pain at the time and more afterward in inflammation. I saw him for a follow up, which cost another $150 and discovered I was absolutely no better off . He tried to blame me, saying he told me he didn’t want to do the left eye! Now who would insist he do an eye he didn’t want to do?!! I had to buy the glasses!

Joseph Gloria

I was very pleased with the way everyone treated me. A very Professional Staff, told me what I needed and didn’t try to sell me something that I didn’t. I will definitely recommend them to all my friends !

Gerrie Cooper

WE HAVE BEEN GOING HERE FOR SEVERAL YEARS AND NEVER HAD AN ISSUE OR COMPLAINT . THE DOCTORS AND TECHNICIANS ARE KNOWLEDGEABLE AND FRIENDLY. EVERYTHING IS STATE OF THE ART, CLEAN AND I WOULD RECOMMEND ANYONE TO GO THERE

Erich Williams

I had a great experience at Barnet Dulaney Perkins eye center! They are fast, and modern! I didn't feel rushed in and pushed out.

Jon Chesser

I would recommend Barnet Delaney Perkins to any and all who need cataract surgery.There was no pain involved and I am now eight days post op with 20-20 vision in my right eye.The clarity is excellent and I can hardly wait to have surgery on my left eye which will be in six days.The entire staff is most professional with Dr Mcgarey MD a board certified eye surgeon.My experience has been superb!!!

Michael Daugherty

I have had blurry vision in my left eye for a couple weeks so I came in to get It checked out. The assistant ophthalmologist (not sure of her title) was super nice and did a bunch of tests and explained everything she was doing.The Dr. came in and diagnosed my condition based off of those tests and said they would prescribe some eye drops and get me to come in for an Avastin treatment. When I asked about this he told me that this was an treatment that involved an injection into my eye. Okay. Anyways, I was taken to the departing receptionist where I asked how much the treatment would cost. She said it would be up to my insurance and pressured to get me set up for an appointment. I gently implied that I would not be doing anything unless I knew the cost upfront and was basically ignored. I got the card for the specialist that does the treatment to discuss with them what it will cost and left. On a side note, since I'm curious I looked up the condition and treatment in several medical and ophthalmology journals and did not find either of the two treatments given/recommended to me in any of them. This wasn't a comprehensive literature review of course, but with the speed I was rushed through the treatment options it has made me a bit skeptical.

Nic M

Dr. Graft and Dr. Johnson are great doctors. Very polite, respectful and professional.

Linda DeSpain

Staff were very professional, friendly and courteous. Dr Johnson is very knowledgeable and gave a thorough exam.

Edwin Durning

The waiting room seemed more like the DMV than a doctor's office. Many of the people in the waiting room sat far away from each other and didn't speak to each other or make eye contact. A TV on the wall relayed information about eye diseases that may have been informative, but could have also induced a nagging fear in certain people to continuously return. It seemed more like propaganda to boost sales and return visits, with the guise of being responsible in your own healthcare. The optician that was assigned to me was friendly and had mastered her small talk with patients. I felt more at ease until the eye-drops came. I'm glad that the puff of air is now considered archaic. I would have liked a bit more warning on the eye pressure test, as I though my eyes were going to be poked with a pen. To my relief, the pressure pen only needed to be close to my eye, not touching. It was still uncomfortable having something that close to my eyes. The Optometrist was pleasant and had a smile on his face the entire time. He had an excellent sense of humor and had time to share some anecdotes about is time as a doctor and resident of Flagstaff. I gave them four out of five stars because I was not a fan of the batch process of handling patients, but I don't think they had a better alternative with the number of people that they serve. I prefer a smaller one-on-one experience at a doctor's office as opposed to large waiting rooms full of people. This is a personal preference and does not diminish the quality of the medical care provided. In Summary: Waiting Room experience was not pleasing Optician and Optometrist were very nice and professional

Jack Johnson

Dr Palmer was very knowledgeable and affable. I did not have to wait long. He also caught a condition that could have been very serious early. He is also a good listener.

Tom Rowland

Dr. Palmer is an outstanding and dedicated man! I have absolute trust in his skills.

Marcia GCA

Great experience all around! Everyone there was helpful and knowledgeable.

Jamie Schmaing

Great service. Courtious and professional. I definitely recommend Dr. Palmer.

Toni Holland

Dr. Marshall Palmer is professional, knowledgeable and helpful. His interaction with staff and patients is gentle and pleasant. I would absolutely recommend him to others needing eye care.

Bill Baird

Staff and Doctor very knowledgeable answered all questions. Felt very comfortable during exam process.

Uli Hauck

Dr. TJ Johnson was just excellent. He took care of everything and explained it in a way to fully understand. I was scared of what happened and he gave confidence, we gonna fix this. Thank you!

john green

5 stars everyone's very friendly and helpful

Joe Garcia

I would like to commend Dr Johnson for his concern for his patients and knowledge of his field. I appreciate the opportunity of leaving my feedback

Carol McLaren

They are always helpful and get me in and out in a timely way.

Fem McClure

Highly professional, knowledgeable, kind staff. Nice environment. Doctor Palmer is wonderful, doesn't make me feel rushed, and answers all my questions. The eyglasses they have on sale in their optical center are WAY overpriced, however, so I always go elsewhere for frames.

Sherry Matheson

I was very happy with Dr Palmer. He explained what was going on with my eyes and took time answering my questions. So much better than my previous appointment with another doctor. Whom I will never see again. Thanks for caring for me. I feel that Dr Palmer is an excellent doctor and will recommend him to friends.

ROBERT REYES

Dr Johnson is great eye doctor and a very nice man.

Patricia Anderson

Had cataract surgery on both eyes September 2019. Can't praise everyone enough, Dr. McGarey (surgeon) and Dr. Palmer ( Optometrist) along with all of the staff, everyone is profession and very sweet. My eyes around doing great, can't believe the difference it has made. Thank you everyone!

Cierra Canady

I saw OD Thomas Johnson, who is very knowledgable on treating dry eyes, and he has prescribed me an anti inflammatory eye drops with a recommendation of buying a heat press to help. He was patient, happy to listen to your complaints, and excited to provide comfort to my dry eyes. I will be following up in 2 weeks and hope this treatment works. I loved how he cared. He discusses dry eyes and sees them every day. He makes sure he is up to date on the latest technology and treatments to treat dry eyes!

Daniel Sulser

My visit exceeded my expectations in every way. Dr. Palmer explained my options, and allowed me to try various types of contact lenses. Never felt rushed.

Marc Schnurr

Kristina and Dr Johnson were magnificent. Very thorough. Did not feel rushed. And results and findings were clearly articulated in a manner I could understand. 5 Stars for this clinic.

RICHARD OLIVER

Annual in depth eye exam was performed flawlessly. Support personnel are kind and proficient.

Buzz Jessen

Always a great experience, friendly staff. Dr. Palmer listens and doesn't rush you.

Carol

Nice office, friendly staff, and the doctor was thorough and kind. I liked the ease of getting our appointment too.

John Vogel

Dr TJ Johnson is just the best...friendly, professional, and thoughtful. Couldn't ask for a better doctor!

Lori Mansene

Dr. Johnson was very professional and gave me the hope of seeing clear again. Thank you Cecil Sayers for referring Dr. Johnson to me.

Elsie Woodhouse

Dr. McGarey was thorough and gracious examining the problem with my right eye. I trust his judgement and evaluation if my situation. I would definitely return to visit him for any future eye related examinations or surgeries.

Raymond Holt

Very organized and professional place!

RONALD NICHOLS

I was pleased with every step tat I took in my quest to find out about laser surgery. The doctor and the tech were very professional. The doctor explained to me why it would be better for me to wait to have cataract surgery because, in my case, it would be better then laser. My cataract is not bad enough to claim it on my health plan and he advised me to wait. So that's what I am going to do. Thanks.

ralph pinheiro

Dr.. Palmer is a super doctor , I really enjoy going to him . A very nice doctor explains everything to you , and his staff is excellant too. I like going there and will continue to for all my eye needs.

Stefanie Muse

they have always been very good to me. Dr Palmer is very nice and helpful.

Tamara Anderson

Dr Johnson has a wonderful "chairside" manner, and takes time to answer all my questions. Very nice staff as well!

Liz Gr

I have been plagued with an eye condition for the past six months. I've been on several different medications ...with no relief. I saw Dr. Palmer who did a thorough exam and diagnosed what was giving me issues. He developed an extensive treatment plan for me. After just a few hours I could notice improvement. I am very pleased to say...my eyes are TONS better!

Stephen Merrin

I have been going to BDPEC in Flagstaff, AZ for fifteen years. They have assisted me in managing a serious injury to my R/T eye and disease to that eye as a result of the injury. Drs Johnson and Mcgarey and their staff have been tremendous in caring for me. I received a cornea transplant six years ago and I have regained my sight in my R/T eye. Words are not enough to express the gratitude I have for the doctors and their staff.

JeffA Axtell

Very thorough and quick annual eye exam. In and out within 40 minutes with a full examination by Dr. Johnson.

BigRobs Sichlids

Dr Johnson was great as well as the medical asst but some of the other staff seems like they don't have everything together.

Ginger Jervey

Dr Palmer is top notch. My partner really likes Dr. Johnson, so medically you have a great team up here. The one complaint I have, and it is a big one, is that the eyeglass department does not carry glasses with gaskets. For anyone with dry eye, which is endemic in the SW, gasket protection is mandatory. You don’t even have goggles, a poor alternative. Really???

Switzerland Of America Jeep

My son and I visited the Flagstaff office for our annual eye check-ups. Dr. Johnson was a great choice for a finicky pre-teen and knew how to communicate with him. The staff was friendly and attentive, and even though we took forever to pick out our frames, the young lady who helped us was super patient! We also gave them a budget for our glasses, and the staff helped us meet our budget. Highly recommended!

Alex Sandoval

courteous staff great medical Staff professional service.

Sharon Desnoyer

Anne was very efficient

Paul Vohs

Great customer service, lots of expert optometrists who care about you, and a great selection of options for getting the best vision possible.

Gary Loving

Up to date equipment, well trained technicians, great explanations from Dr. Palmer.

Jay Cooke

Always professional. Explains everything in detail. Takes time with you. Never felt like I was rushed. I am the most important patient on each visit. Thank you Dr Palmer!

lexi edwards

Awesome, friendly staff! Very knowledgeable and helpful! Dr. Johnson was helpful, kind, and on time!

Sarah W

Dr Palmer is wonderful! He is knowledgable, competent, kind, and has great bedside manner. He’s been seeing my entire family for years and is great at what he does. The entire staff at BDP is friendly and always answers our multiple questions, and we all highly recommend them.

Dolores Renfro

I have been going to Barnet Dulaney Perkins Eye Center since Dr. MaGarey opened his first business. For 20 years. Great service and great staff. I have complete confidence in each doctor there. I would not even consider going anywhere else.

Walter Cain

All went great

Rebecca Martinez

Very nice and helpful people who work there I would recommend people to go there

Jennifer Lynn

Dr. Johnson and his staff are amazing! Highly recommend!!

Susan Joiner

Probably the most well-organized and operated medical office that I have been to. The staff, assistants and ophthalmologist are helpful, concerned and knowledgeable. Highly rated!

John Persichilli

I had a very pleasant experience yesterday with all the tests I had done. I had a short wait time and everybody was very professional in their dealings with me.

Ramon Enrique Cantua

Wow what can I say about this place EVERYONE IN HERE ARE VERY HELPFUL AND FRIENDLY VERY CONCERNED MY FIANCE WAS TREATED VERY WELL AND THE DOCTOR WOW HE IS AWESOME AWESOME I TOLD MY BROTHER IN LAW & MY MOTHER IN LAW AND ALL OUR FAMILIES MEMBERS SO YES I WILL TELL ANYONE TO COME HERE VERY VERY VERY FRIENDLY & RESPECTFUL & HELPFUL THANK YOU FOR TREATED US WITH THE RESPECT WE DESERVE THANK YOU.

James Carbone

I was seen by Dr. Johnson for the first time. I liked his bedside manner and felt that he was sincerely interested in my vision needs.

Jon Wilson

Only four stars because it took awhile to reach someone at the flagstaff office. I physically went in to schedule a appointment. After getting my medical eye exam for a cataract and speaking to the Doctor. I would give 5 stars. Excellent service, friendly staff and outstanding care from the physician. I still have to go in and get precheck for IOLs and what is needed to remove the cataract...so that will be another review. Thanks.

Anthony Brown

Waited over an hour with no communication from the staff about the Dr running behind.

Marie Buckreis

I always enjoy the friendly atmosphere of the Flagstaff location. Dr Palmer is very knowledgeable and professional.

Aubrey Hatch

Not my style. The office was overbooked, crowded, and impersonal. I waited for over an hour and was never seen so I had to leave due to time constraints. (They tell you to plan on 1.5-2 hours for an initial appointment! And after waiting an hour I didn't have another 2 hrs to spare.) I've been getting eye exams for 20 years- it shouldn't take more than 30 minutes to tell me my contact prescription hasn't changed. Only as I was ready to leave and asked about my wait did the receptionist finally tell me I had missed my appointment time because I hadn't gotten my paperwork in on time. (There were huge lines for both receptionist desks.) Everywhere I've been you can finish your paperwork throughout the appointment or even afterward if needed- getting in to your appointment is priority. Too busy and impersonal to be worth the wait. If I want busy and impersonal it may as well be fast service like Sam's Club! I'm going there this time.

Liz Thomas

I went into BDP for a LASIK consult and was really excited for the possible opportunity to have my horrible vision corrected. When I arrived, the front desk staff was sweet and helpful and when I was brought back the nurse doing testing was the same. Then, I walked into the room to wait for the doctor to come in and talk with me. When he walked in, he didn't even introduce himself and shook my hand. Then, without any prior discussion, he went straight into telling me that my corneas were too thin for LASIK and said I should get a procedure called ICL which is two times the price of LASIK. I was a little in shock to say the least because since I was 18 I was told I would be a good candidate for LASIK. I honestly didn't know what to say and he kind of made me feel like I was "just another person" coming in for a consult. He said "just to make sure, lets put in the numbers" and he typed something into the computer and said, YEP too thin and then proceeded to tell me that he was going to dilate my eyes anyways "just to double check" .He dilated my eyes (which stayed dilated until THE NEXT DAY at noon while I was at work) and when he left the room with the nurse who didn't say a word to me the whole time, I heard them conversing outside the PAPER THIN door about how the doctor was "so sick" of these LASIK consults. COOL. Anyways he came back in and said "pretty upsetting news, huh" I told him yes and I was honestly just in shock and frustrated. He then told me to get ICL surgery which is approx. $4000 and eye, gave me minimal information and told me someone would call me about scheduling for that. Which someone did, three weeks later, after I got a second opinion from a different doctor and company which gave me the option of PRK and discussed everything thoroughly with me, CARED about my feelings and my time and didn't treat me as "just another person coming in for a consultation." I'm sure they're fine for a regular check up, but I will never go there for eye surgery. Thanks for not caring and trying to up charge me whilst giving me no other options for vision correction.

Flag Girl

Love this place! Dr. Johnson is super nice, friendly, and thorough. They have a huge selection of frames. I really like this place and will definitely be back!

Barbara Hall

Staff efficient and courteous. I never have to wait more than 10 minutes in the waiting room, and the doctor is personable and efficient.

Richard Federico

Always greeted pleasantly upon entering the facility. Check-in is well organized, lobby wait is usually pretty close to scheduled appointment time Appointment is usually a series of specialized equipment to check for overall eye health. Nurse comes in, takes vitals, checks pressures, xfers to doctor. Doctor arrives to discuss physical health, then tests eyesight, BDP doctors try to provide the best solution to ur medical, vision & lifestyle needs for vision correction Finally you are led to the optical department for the most cost effective solution to ur issues Extremely satisfied with BDP eye center Richard Federico

Leon Thompson

I had the same procedure done on my other eye, with a different practice, several years ago and it took 9 1/2 mos before I could see again. With Dr. Jordan, @ Barnett Dulaney & Perkins, I could see again within 2 1/2 WEEKS. Nothing short of a Miracle.

Randy Clark

This place has taken almost 3 weeks to get me into the right lenses and I have still not received them. I asked for a refund of my money and they will not give me my money back. I have not even received the lenses yet and they will not give me my money back. The Dr is great but I would take my prescription someplace else cheaper and more efficient. They told me over a week ago that my glasses would arrive this week and here I am still unable to see.

Family boat

This place ROCKS! I don't care what Dr Johnson makes, he deserves a raise.

The Bank

Very knowledgeable and professional, thank you Dr TJ Johnson.

Terri Long

They can explain how surgery is going to go . And they can make ur new eye glass jus right there and an .

James Rolf

Very friendly and very professional. Great experience.

Lewis Renfro

This is the best eye center I have been to and the people are so caring. Dr. Johnson and his staff takes the time needed to be therough. You will have a great experience at Barnet Dulaney Perkins Eye Center. Go there and you will love it.

Maggie Wilson

Would have preferred the DR actually ask if I had any questions-he seemed a bit rushed-On the whole a very pleasant, caring & professional environment

RICHARD OLIVER

Annual in depth eye exam was performed flawlessly. Support personnel are kind and proficient.

Buzz Jessen

Always a great experience, friendly staff. Dr. Palmer listens and doesn't rush you.

Carol

Nice office, friendly staff, and the doctor was thorough and kind. I liked the ease of getting our appointment too.

John Vogel

Dr TJ Johnson is just the best...friendly, professional, and thoughtful. Couldn't ask for a better doctor!

Lori Mansene

Dr. Johnson was very professional and gave me the hope of seeing clear again. Thank you Cecil Sayers for referring Dr. Johnson to me.

Elsie Woodhouse

Dr. McGarey was thorough and gracious examining the problem with my right eye. I trust his judgement and evaluation if my situation. I would definitely return to visit him for any future eye related examinations or surgeries.

Lynda Hunt

Every member of the staff that I interacted with was knowledgeabke, polite, kind, compassionate. Everyone seems to be enthusiastic about the work they do.

RONALD NICHOLS

I was pleased with every step tat I took in my quest to find out about laser surgery. The doctor and the tech were very professional. The doctor explained to me why it would be better for me to wait to have cataract surgery because, in my case, it would be better then laser. My cataract is not bad enough to claim it on my health plan and he advised me to wait. So that's what I am going to do. Thanks.

ralph pinheiro

Dr.. Palmer is a super doctor , I really enjoy going to him . A very nice doctor explains everything to you , and his staff is excellant too. I like going there and will continue to for all my eye needs.

Stefanie Muse

they have always been very good to me. Dr Palmer is very nice and helpful.

Tamara Anderson

Dr Johnson has a wonderful "chairside" manner, and takes time to answer all my questions. Very nice staff as well!

Liz Gr

I have been plagued with an eye condition for the past six months. I've been on several different medications ...with no relief. I saw Dr. Palmer who did a thorough exam and diagnosed what was giving me issues. He developed an extensive treatment plan for me. After just a few hours I could notice improvement. I am very pleased to say...my eyes are TONS better!

Stephen Merrin

I have been going to BDPEC in Flagstaff, AZ for fifteen years. They have assisted me in managing a serious injury to my R/T eye and disease to that eye as a result of the injury. Drs Johnson and Mcgarey and their staff have been tremendous in caring for me. I received a cornea transplant six years ago and I have regained my sight in my R/T eye. Words are not enough to express the gratitude I have for the doctors and their staff.

JeffA Axtell

Very thorough and quick annual eye exam. In and out within 40 minutes with a full examination by Dr. Johnson.

BigRobs Sichlids

Dr Johnson was great as well as the medical asst but some of the other staff seems like they don't have everything together.

Ginger Jervey

Dr Palmer is top notch. My partner really likes Dr. Johnson, so medically you have a great team up here. The one complaint I have, and it is a big one, is that the eyeglass department does not carry glasses with gaskets. For anyone with dry eye, which is endemic in the SW, gasket protection is mandatory. You don’t even have goggles, a poor alternative. Really???

Switzerland Of America Jeep

My son and I visited the Flagstaff office for our annual eye check-ups. Dr. Johnson was a great choice for a finicky pre-teen and knew how to communicate with him. The staff was friendly and attentive, and even though we took forever to pick out our frames, the young lady who helped us was super patient! We also gave them a budget for our glasses, and the staff helped us meet our budget. Highly recommended!

Alex Sandoval

courteous staff great medical Staff professional service.

Paul Vohs

Great customer service, lots of expert optometrists who care about you, and a great selection of options for getting the best vision possible.

Gary Loving

Up to date equipment, well trained technicians, great explanations from Dr. Palmer.

Jay Cooke

Always professional. Explains everything in detail. Takes time with you. Never felt like I was rushed. I am the most important patient on each visit. Thank you Dr Palmer!

lexi edwards

Awesome, friendly staff! Very knowledgeable and helpful! Dr. Johnson was helpful, kind, and on time!

Sarah W

Dr Palmer is wonderful! He is knowledgable, competent, kind, and has great bedside manner. He’s been seeing my entire family for years and is great at what he does. The entire staff at BDP is friendly and always answers our multiple questions, and we all highly recommend them.

Dolores Renfro

I have been going to Barnet Dulaney Perkins Eye Center since Dr. MaGarey opened his first business. For 20 years. Great service and great staff. I have complete confidence in each doctor there. I would not even consider going anywhere else.

Rebecca Martinez

Very nice and helpful people who work there I would recommend people to go there

Jennifer Lynn

Dr. Johnson and his staff are amazing! Highly recommend!!

Susan Joiner

Probably the most well-organized and operated medical office that I have been to. The staff, assistants and ophthalmologist are helpful, concerned and knowledgeable. Highly rated!

John Persichilli

I had a very pleasant experience yesterday with all the tests I had done. I had a short wait time and everybody was very professional in their dealings with me.

Ramon Enrique Cantua

Wow what can I say about this place EVERYONE IN HERE ARE VERY HELPFUL AND FRIENDLY VERY CONCERNED MY FIANCE WAS TREATED VERY WELL AND THE DOCTOR WOW HE IS AWESOME AWESOME I TOLD MY BROTHER IN LAW & MY MOTHER IN LAW AND ALL OUR FAMILIES MEMBERS SO YES I WILL TELL ANYONE TO COME HERE VERY VERY VERY FRIENDLY & RESPECTFUL & HELPFUL THANK YOU FOR TREATED US WITH THE RESPECT WE DESERVE THANK YOU.

James Carbone

I was seen by Dr. Johnson for the first time. I liked his bedside manner and felt that he was sincerely interested in my vision needs.

Jon Wilson

Only four stars because it took awhile to reach someone at the flagstaff office. I physically went in to schedule a appointment. After getting my medical eye exam for a cataract and speaking to the Doctor. I would give 5 stars. Excellent service, friendly staff and outstanding care from the physician. I still have to go in and get precheck for IOLs and what is needed to remove the cataract...so that will be another review. Thanks.

Marie Buckreis

I always enjoy the friendly atmosphere of the Flagstaff location. Dr Palmer is very knowledgeable and professional.

Aubrey Hatch

Not my style. The office was overbooked, crowded, and impersonal. I waited for over an hour and was never seen so I had to leave due to time constraints. (They tell you to plan on 1.5-2 hours for an initial appointment! And after waiting an hour I didn't have another 2 hrs to spare.) I've been getting eye exams for 20 years- it shouldn't take more than 30 minutes to tell me my contact prescription hasn't changed. Only as I was ready to leave and asked about my wait did the receptionist finally tell me I had missed my appointment time because I hadn't gotten my paperwork in on time. (There were huge lines for both receptionist desks.) Everywhere I've been you can finish your paperwork throughout the appointment or even afterward if needed- getting in to your appointment is priority. Too busy and impersonal to be worth the wait. If I want busy and impersonal it may as well be fast service like Sam's Club! I'm going there this time.

Liz Thomas

I went into BDP for a LASIK consult and was really excited for the possible opportunity to have my horrible vision corrected. When I arrived, the front desk staff was sweet and helpful and when I was brought back the nurse doing testing was the same. Then, I walked into the room to wait for the doctor to come in and talk with me. When he walked in, he didn't even introduce himself and shook my hand. Then, without any prior discussion, he went straight into telling me that my corneas were too thin for LASIK and said I should get a procedure called ICL which is two times the price of LASIK. I was a little in shock to say the least because since I was 18 I was told I would be a good candidate for LASIK. I honestly didn't know what to say and he kind of made me feel like I was "just another person" coming in for a consult. He said "just to make sure, lets put in the numbers" and he typed something into the computer and said, YEP too thin and then proceeded to tell me that he was going to dilate my eyes anyways "just to double check" .He dilated my eyes (which stayed dilated until THE NEXT DAY at noon while I was at work) and when he left the room with the nurse who didn't say a word to me the whole time, I heard them conversing outside the PAPER THIN door about how the doctor was "so sick" of these LASIK consults. COOL. Anyways he came back in and said "pretty upsetting news, huh" I told him yes and I was honestly just in shock and frustrated. He then told me to get ICL surgery which is approx. $4000 and eye, gave me minimal information and told me someone would call me about scheduling for that. Which someone did, three weeks later, after I got a second opinion from a different doctor and company which gave me the option of PRK and discussed everything thoroughly with me, CARED about my feelings and my time and didn't treat me as "just another person coming in for a consultation." I'm sure they're fine for a regular check up, but I will never go there for eye surgery. Thanks for not caring and trying to up charge me whilst giving me no other options for vision correction.

Flag Girl

Love this place! Dr. Johnson is super nice, friendly, and thorough. They have a huge selection of frames. I really like this place and will definitely be back!

Barbara Hall

Staff efficient and courteous. I never have to wait more than 10 minutes in the waiting room, and the doctor is personable and efficient.

Richard Federico

Always greeted pleasantly upon entering the facility. Check-in is well organized, lobby wait is usually pretty close to scheduled appointment time Appointment is usually a series of specialized equipment to check for overall eye health. Nurse comes in, takes vitals, checks pressures, xfers to doctor. Doctor arrives to discuss physical health, then tests eyesight, BDP doctors try to provide the best solution to ur medical, vision & lifestyle needs for vision correction Finally you are led to the optical department for the most cost effective solution to ur issues Extremely satisfied with BDP eye center Richard Federico

Leon Thompson

I had the same procedure done on my other eye, with a different practice, several years ago and it took 9 1/2 mos before I could see again. With Dr. Jordan, @ Barnett Dulaney & Perkins, I could see again within 2 1/2 WEEKS. Nothing short of a Miracle.

Randy Clark

This place has taken almost 3 weeks to get me into the right lenses and I have still not received them. I asked for a refund of my money and they will not give me my money back. I have not even received the lenses yet and they will not give me my money back. The Dr is great but I would take my prescription someplace else cheaper and more efficient. They told me over a week ago that my glasses would arrive this week and here I am still unable to see.

Terri Long

They can explain how surgery is going to go . And they can make ur new eye glass jus right there and an .

James Rolf

Very friendly and very professional. Great experience.

Lewis Renfro

This is the best eye center I have been to and the people are so caring. Dr. Johnson and his staff takes the time needed to be therough. You will have a great experience at Barnet Dulaney Perkins Eye Center. Go there and you will love it.