Reviews of Casa Castillo Inc (Notary Public)

Eric Caballero

Only giving a two star due to Flor helping me out and understanding this dilemma of mine....... But do not do business with them AT ALL. Aside from them filing paperwork for a close relative of mine and doing such a poor job that they almost got him deported due to an error on their part.. My portion is is that y asked them to translate a birth certificate of mine to spanish as i needed one done so i could be married in Mexico. Which they did do a decent job on translating it but it did not have the border line frame on my original birth certificate from California.. which they didnt tell me before hand that they did not have.. so i asked the Rep if she was sure it would be accepted and she stated yes it would be. Im currently in Mexico as im writing this awaiting my original birth certificate my sister had to mail to me. Very dangerous as well to send one through mail.. but, i called casa Castillo and talked to the rep that translated it for me and she was upset that i asked for a refund to the point where she put me on hold so she could talk to her manager.... knowing damn well she wouldnt answer her phone because she was busy.. as to say she hung up on me without actually hanging up... so, i was transferred to Flor... luckily i was able to have a full professional conversation with her and was able to explain that i wasnt in the know about the procedures here in Mexico so it was partly my mistake.. just wanted them to be aware that if their rep isnt fully in the know about procedures, to say she/he is not certain it would work and or be accepted..... i would certainly reccomend someone else at this point. Or if at best contact Flor. And she can explain everything you need to know.

Trinny Chavez

(Translated by Google) Excelent service (Original) Exelente servicio

Hanssell Tejeda

The place's customer service is absolute garbage, and they favor you more if you only speak spanish. As a person who knows minimal spanish, I went in and 4 customers came in and got served when i was told to wait. Horrible horrible customer service amd walk ins.

Luna Martinez

The Worst Place To Go For Insurance!!!

el mini lic

Muy amables buen at3ndimiento

GerryG sierra

I did my immigration process and I am very happy with the results

Andrea Martinez

Casa Castillo is a great place to do taxes they take there time and explain everything to you i worked with Flor and she was really helpful with everything.

Yazmin Perez

Not a professional for accounting! Not even listed as an certified accountant and she does accounting for small businesses!

Angelo Angelo

they don't even deserve one star , the ladies in the front desk have horrible acctitud , I went just one time and is going to be the last one, please people find another place to do wherever you need to do , we pay for they work we don't ask them nothing free.!!

J.R

I wouldn’t ever recommend this place to a family member. They are very poor in customer service I feel like they don’t care.