Reviews of The UPS Store Courthouse (Notary Public)

Elizabeth Quinn

I need to tell everyone about this, I'm amazed!! I was at the post office a few days ago and was told that one of my packages could only be returned to/via UPS. A guy in front of me in the line said "ma'am, I over-heard the attendant say that your package need to go to the UPS store. I work there and would be happy to take it for you." After the hustle and bustle of a day spent shopping/waiting in line I was tired and wanting to go home (plus I had tons more to do.) Without thinking (this guy was wearing a UPS uniform,) I said "Oh, thanks, that'd be great" and gave him the package. After some contemplation, I realized that entrusting a package (value= $100.00 plus) was not the brightest thing to have done. Until I checked the return status today, I had been very worried that the guy who took my (pre-paid) package was not actually someone from UPS. It's a shame we have to be so suspicious however, I am so very happy that this all worked out and am very impressed by that UPS employees kindness and willingness to go out of his way to help me!

Jason Pollard

Richard is a life saver. Thank you so much for making a special trip just to pick up those items. I don't know how I would have made this happen with out your pickup service. I greatly appreciated the Professional Service. The items were packaged perfectly. Thank you !

Stevie C

I had gone to the store with the intentions of just printing out my resume and leaving. I needed help with the computer and David, one of the associates came over to give me a hand. He looked at my resume and politely asked if he could offer me a hand. OH MY GOODNESS! Not only did he help me with the computer, but he also cleaned up my resume and guess what..............I GOT A JOB!!!!!!!! I could never repay him for his help. This is what outstanding customer service is about. Going that extra mile when you really don't have to. Love you DAVID!!!!!!!!!!!!

Ross M

Every time I walk in this store it's......wait for it.......wait.......waaaait.........BOOM! One and done. Amazon returns are literally seconds. I barely get time to say hi to the staff and they have it logged and Amazon e-issues the refunds as I walk out the door. Faxes -- they got you covered. Boxes, shipping? All there. Fast as heck, and consistent and available. And, they have a new giraffe-walking service. (Just kidding, but, you never know.Keep Arlington crazy)

Bret Carr

Staff here is great. WARNING!!! Do not park in their free space across the street. The towing company stalks it and extorts you for money. I had to pay them to drop my car. The UPS store guy reimbursed me. I reported the towing to BBB. Unbelievable.

Jimena Duque

We had an excellent experience. We were overseas for 5 years and during that period UPS received all our mail and forwarded internationally. Customer service was impecable, time frames were always met, really, everything was smooth and very very easy. Over the 5 years we dealt with every member of the staff and each and every one of them was professional, friendly and accommodated to all of our requests. Thank you guys (#311)

Angela R

CAR TOWED NO MATTER WHAT! 2nd towing attempt of car from "free parking" spot. This time I get shooting back pain b/c I moved too quick b/c I wear a back brace (recovering from a back injury). Explained to tower that I pay UPS Store extra for an after hours key for my mailbox. Tower said he didn't care saying store was closed. For over 3 yrs as a customer I've been parking in the "free" spot to pick up my mail, but now its changed to TOW CARS AFTER STORE CLOSES. ACPD says towing company can do can do it. My back pain after this incident is excruciating - tears were running down my face as my pain Needless to say I'm closing my account.

Margo Hope

We always receive EXCELLENT service here. Since we are only a block away, parking is not an issue. However, parking in the Wilson Blvd part of Arlington is not easy, no matter where you park. Also, watching time of day for parking times may be helpful. Even in the "free" spots.

Shannon Judd

If I could have given this store a negative rating I would. We brought a package in with legal documents and a prepaid label. My package was lost and instead of helping me they could care less.

D W

Very unfriendly service!!

Ann Eichenberger

The staff in this location are fabulous. They are courteous, helpful and cheerful. They always move the line along quickly, even when it is crowded. There are other UPS locations in this neighborhood but I always go here. Plus they have a parking space across the street and most often, you can find a space in front of their building,

Grant Foti

101.39 to ship a low value laptop from here to Connecticut. First and last time using UPS, outrageous price.

Blair K

This place has been beyond phenomenal thus far. Amazing customer support and friendliness every time I have come in or needed it. First UPS, USPS, or fedex store that I genuinely enjoy going into and feel confident that they can help me.

Jon Newstrom

I have lived abroad for over four years. Jay and his team are fantastic! Excellent customer service! I can have them check my box via e-mail, so I can time shipping my mail so I have everything I am expecting. Sometimes I ask every day for a week, and I get the same courteous service. When I do ask to have my box emptied and the contents sent to me, they wait until the day's mail comes in, just in case. The I get an e-mail with all the shipping details and a link so I can track the package. Anyone considering living overseas for awhile, or just will working out of state for a period, this UPS store is the one you want! These folks set the world standard for Customer Service!

Fernando Chavarria

UPS has the worst delivery drivers in USA

Ryan Rudominer

Great staff and service. My dog and I know them well! They're very pleasant -- even offering my little guy a treat each visit.

Pavan Josyula

I was here for taking my Driver Improvement Program Final Exam. Jay Choi was the person who was in the store during my visit. I had to take time to review because the service was just above and beyond my expectations. He was very helpful trying to get me connected to a I Drive Safe representative as I did not get my authorization code even after waiting a good 30 mins. I was there on a busy Sunday when the store is only open between 12 and 4 PM. But despite that, he was going above and beyond to get me going with my test. Truly appreciate the customer service!!

Donnell Powell

Shanice Williams is one of the best employee at Ups....her service was commendable..

Morna Roxy Craig

The manager Richard is phenomenal. I do all of my business shipping and personal shipping at this location even though it isn’t the closest location to my house because they’ve made the process so quick and easy. They’ve really set a new standard for customer service. Everyone is very personable and it seems like they’ve really cultivated a fantastic work environment. They’re happy to be there which makes the drudgery of having to run errands something I even look forward to. Thanks guys!

H Pen

Helpful staff.

Barry O'Connell

Great for shipping and copies. Friendly knowledgeable staff.

Mike F.

Solid service compared to other DC area UPS Stores. *cough* 37th street location sucks *cough*. I came in during the holiday shipping rush and the folks at the Courthouse UPS Store served me promptly. They have free parking to with a $3 minimum purchase. I would use again especially given horrible service at other DC area UPS Stores.

Ivandir Ndrio

Quality UPS store

Annie Diaz

It would be nice if they had a drop box outside.

Maryjean Hunter

This store is very professional, I was served with great respect and above all GREAT energy! The staff had a warm and rejuvenating presence. The young man who served me was especially kind. Keep it up!

Christian Cleaveland

My experience at this UPS was the greatest experience that I have ever had. Previously, I had always gone to FedEx when I needed something shipped, as there is a store close to my house. However, I decided on to try out the UPS store because I was increasingly dissatisfied with the service that I received from FedEx. I can honestly say that that was a great decision. Just the other day, I came to the UPS store needing to print off and ship out some important medical documents. The employee who helped me, a young man by the name of Jac, was incredibly personable and walked me through the shipping process, even though I did not come prepared with all the information that I needed (oops haha). Nonetheless, Jac helped me until the documents were printed and mailed and never expressed displeasure or discontent. It was this type of customer service that has helped me come to the realization that I will be coming to UPS each and every time I need something shipped, despite the longer commute. Thank you UPS!

Kenny Lucas

Good service

Hyun Yoon

Very efficient, great customer service. In and out in 30 seconds.

Mohamed Atiya

They have really good staff

Dan Carroll

Everyone is extremely helpful, competent, knowledgable and friendly.

Habib J'Hlili

Great Customer service, shipped a picture frame cross country and it arrived perfectly safe.

John Mascarenhas

This place is awesome! everything is super fast- i just drop my packages off as soon as i enter & badabing badaboom- it's done. i've have been to this quite a few times and never been here more than 2mins at a time- literally, i swear! aside from the lack of parking sometimes, i really like this place. the guys here are super coooooooool. Happy to serve you any hour of the day, I wonder do they ever have a bad service day.

Jerry Coates

Great UPS store. The staff are the best, friendly, professional customer service. They have UPS shipping services and you can rent a box like at the post office. I like the service here more than at the near by post office on Wilson Blvd.

charlie greener

This is my favorite UPS store in Northern Virginia. Shanice provides the best service and is the only person you should see when needing something printed!