Reviews of Mail Center (Notary Public)

Don Lewandowski

This team does a great job. Always professional and courteous.

Kathleen Mehari

HORRIBLE customer service. Lady could not answer simple questions about the whereabouts of my package. When asked to speak to a manager, she hung up the phone. I called back multiple times. She finally answered. Told me I was "barking up the wrong tree" and that she was the manager. I asked for her name. She hung up again. I called back multiple times with no answer. So I called corporate to file a complaint. If I could give ZERO stars, I would.

Genelle Osumah

Worst customer service ever! Before it was my turn at the register, she started yelling at me stating "don't expect her to do anything for me." She yelled at me in front ofother customers as well. She was disrespectful. I took my packages and left the store.

Jeremy Royer

Best customer service possible. Debora and Denisa helped me out of a serious jam and saved me from both financial and professional trouble. Over a two-day period they completed a task that they had absolutely no responsibility to help with and saved my customer and myself from long delays and missing product. You can completely TRUST this business to handle things with care and exceed your expectations!

Mike McCormack

We were customers for several years until the the now former owner, a guy with gray hair and a southern accent, reached over the counter one day when my wife was picking up mail and groped her. That was it for us. In hindsight we should have called the cops. Update: Amanda -- Assume you know the former owner, send me his name please I will take it from there. The guy is a serial assaulter.

Aziz B.

I came for the notary service. The lady was very polite and knowledgeable. I have to send my documents, but I didn't have complete address. The lady help me to find correct zip code. They provided convenient and friendly service. It also very convenient to go Safeway next store, and leave my clothing in the dry cleaning next store. I like having a good alternative to USPS in the neighborhood.

S E

Big Liers!!

Sara von Waltsleben

A great place with excellent service and exceptional staff members! Highly recommend them!

Andrew Mason

Amazing service, haven't had any issues shipping items from here over the past two years.

Claire Chalk

We've had three packages that were supposed to be delivered to Amazon not reach their destination after dropping them off at this store. When we told the clerk about this problem, he was indifferent and told us to go elsewhere. We were not asking for a refund, but pointing out an issue.

Kamal Siddik

Don’t go there! The lady there seem to hate her life! She shouldn’t be in business. I have never met someone who isn’t only rude but also stupid. She refused to give me a receipt and argued with me that the tracking number on the package was my receipt! I think she does that so she could claim that lost packages were never given her. Bottom line, never go there. That was my first and last time there.

Jignesh Patel

These people are deceiving customers. I shipped with them Using UPS for next day delivery. UPS did not deliver on time and took 3 days. I asked UPS for refund and they issued in within 3days. The refund goes to this guys and they are required to give it to me. I did not receive refund so I contacted After 3 months and they said they did not receive it. When I called again, they said they can give me only $21 while I paid $56. Worst ever experience... Update 12/19/2018: Since We wrote this review, the lady over there is not picking up phone and also not answering email when I inquire about the refund.

Casey Birch

Wonderful customer service, they go above and beyond. Extremely helpful and organized!

John Hooper

knowledgeable and friendly service for reason price!

Kevin L

I am not one to leave reviews, and if you look at the reviews I have left in the past they are all 1 stars, but in this case I feel the need to leave my first positive review. I have interacted with the lady here almost every day for the last month picking up my mail and packages. She has been nothing but very sweet, kind, and accommodating. I cannot for the life of me understand the other reviews here saying that she is anything other than wonderful. Maybe she was very busy at the time, or maybe it was a cultural misunderstanding since I know some Asian cultures come off cold and indifferent even though that is not how they intend to. Whatever the case I believe any customer service issues she may have had in the past are long in the past. She is a very sweet kind lady and I find it hard to believe how anyone could think differently.

Charles Baker

A friendly staff who go the extra mile to help customers! I highly recommend them!

Renee Coates

I don't usually write reviews, but my experience here was so jaw-dropping I have to warn others, and hopefully management will see this. I walked in and asked the lady behind the counter for help with printing a 2 sided color document off a USB drive. The lady there was munching on lunch behind the counter, and vaguely waived toward a computer saying "You can do that there". She just stood there and watched me as I looked for the USB plug, and then after I couldn't find the print option, she reluctantly stopped eating and came out from behind the counter. She said "It's really not hard, it's basic computer skills." I work for a tech company, but I bit my tongue, wondering where her misplaced animosity was coming from. She opened my files and said "Oh wait, we can't print 2 sided". I ejected the USB and started to leave, and then she said "Oh, you can print both sheets out, and then make a 2 sided copy on the copy machine." I did what she said, pressing print, only to find the 2 papers printed out B&W. I said "I need color, not B&W", and she quickly exclaimed "Oh we only do B&W so we can't help you!" She obviously wanted to get back to her lunch and didn't want to help me (or anyone). As I turned to leave, I said "You know, you really have an attitude problem. It's obvious you don't want to help anyone. This was a really strange experience." THEN, she says "Where are you going?? You have to pay for those 2 sheets of paper and your time using the computer!!" I was totally in shock, and shook my head and left (I left her with the lovely B&W print outs too). She shouted after me "THIEF!" So, fair warning... go to an actual FedEx office spot and avoid this place like the plague. I was really shook up from such an odd experience with this strange lady, and I hope she's fired soon so she doesn't hurt their business further!

Fred Anderson

Have had nothing but great experiences dealing with this company. We ship a ton of stuff for our business and our packages always arrive when im told. Debra and D also have the friendliest faces. I wont be going anywhere else. thank you for your excellent services!!

Leonardo dlv

Horrible, rude service The lady her name is Jane, very rude. If she doesn't like her job, she should go work somewhere else. NEVER GOING BACK THERE. UPS should take there business somewhere else. I went to the Centreville UPS and the people that work there are much more customer service driven.

Eoin Mccarthy

Deanisa made it very easy and fun. Highly recommended

Jae Peoples

I used this mail center instead of the post office because they are dependable, nice, and experts at what they do. They also handle your package and related needs efficiently. I have been coming to this store for years and would recommend them highly.

Ben Wilkinson

Great staff and quick to be served.

Naveen Vavilala

Worst attitude by the lady at front desk.

Donna Parker

I’ve been shipping from this shop for years, especially for the holidays and to my children away at school. It’s closer than the P.O. and generally has shorter lines. Great customer service, friendly to deal with, and efficient. I highly recommend the place.

Carnea Shin

It says on their doors they are open at 9 . I’m standing here at 9:33 it’s closed..

Avalon Collier

Always takes such great care of us. Thank you. Keep it up.

Sam Boustani

There are no post offices nearby, so this is a great service to have.

Nadia Peters

Service was attentive and the woman who helped me was very nice! The rate was a bit higher than I had expected for USPS... Almost double. Not sure why but I was in a rush & didn't think to question it until I was in my car.

A Google User

The lady work here is so amazing, my experience here is always beyond my expectations their good service is model for all of small business owned people. Having Mailbox service here is so convenient for all of my online order my urgent document, package delivery never missed and lady here is very informative for things I have received. Love this place ~ ♡♡

Shamika Clarke

Amanda is a very nice lady, She understands and cares. If you need a reasonable price for a mailbox this is the place to go.

Eric Jones

Notary won't do wills. Ridiculous.

FDSM Lolo

The lady that works there is great, not sure if she the boss but she should be. After good customer service she also advised me on easier ways pack and shop.

Boruch Negin

fantastic service, great people!

Eduardo Cardoce

I have visited this place (in farfax towne center) a few times and evey time I go the lady at front desk tries to make me spend more moeny than i should on shipping supplies for my package. Today was even worse. I asked her how a priority mail box was for a few items i had and she said around $17. I said thats too much, any other way? She then proceeded to put my stuff in a box with bubble wrap and weighted it said it would cost $13 to ship.but she refused to tell me until i got the receipt that it was $13 plus $4 for the box plus another $4 For the a very very small piece of bubble wrap. So total of $21 for something i could have shipped for $17. And it was not only that, i was returning a pajama from groupon for which i had a prepaid label, also put it on a $4 box and then one more item sending priority mail which could have also been $17 flat rate but instead she put it on a $4 box plus a $15 shipping stamp. Total thief.

Cassius Vittorio Sicarius

9 out of the last 10 times I have tried to go to this place of business during posted business, there was no one there and the doors are locked. Literally 9 times it was me and 1-2 other people standing outside looking in the window. Useless. Save yourself the trip and go somewhere else.

Henri Pelletier

This site is the most customer friendly and service oriented of the mailing centers in greater Fort Lauderdale, Florida. Wait 'till you try it. I have been to the Fed X centers and they are OK. This place actually offers service not the promise of service. Each time I go there I encounter pleasant staff, eager to help and willing to advise the most efficient and economical manner of moving my packages and mail. Truly I would prefer them to competition and albeit not the closest to me I drive the extra mile to get the great service and to enjoy their pleasant and courteous staff! Another benefit is they are right down town Fort Lauderdale and still never a parking issue when I go there. Not once have I had an issue with parking. Next door to a nice flower shop and just around the corner from the Davie Blvd and Federal Hwy intersection. What could be nicer. So I took a minute to share this find! Believe me you will be glad you did and don't wait. They are open early and the hours are another thing I like about the place. I am a very satisfied customer who lives in the Croissant Park Neighborhood just down the street. Just had to share my experience with you all. SIncerely, Henri Pelletier.

Scott Knieve

Warning this business is owned by a crooked, theiving scumbag. Previously he also owned the Pakmail at 7011 Manchester Blvd in Kingstowne. He charged everyone the renewal fee of $200 knowing full well that his franchise was being terminated for violating the terms and fraud. He then closed the business without telling anyone including the post office and left the doors unlocked. The Fairfax County Police Department had to come and contact him to get the place secured as there was a ton of mail left unattended including packages of mine that were stolen. He ripped off a bunch of people that had paid for a years worth of service and then allowed people to walk out with our mail. It took a month to get insurance claims filed on several stolen shipments and a new credit card canceled that unfortunitly was stolen with the rest of my mail. Thanks for the nightmare you double dealing jerk. Beware, these people are continuing their lousy business practices and you will get ripped off sooner or latter.

Raquel IntheLead

New owner is very friendly and best price in town for mailbox rentals!

Cody Clark

Sign says they open at 9am. I've visited a number of times and they are never open at 9am. It is almost 9:20 a.m. On a Thursday. Nada. Lights off. Closed. Even ups a d FedEx trucks drive by and ignore them.

The UPS StoreDC 15th K/L St

I'm standing here to get my turn to return package for a while, and it's amazing to see this clerk handles with so many people includes some non sensecal complaing & demens for free stuffs about everythings by the reason she may think she is in the non profit organization and world is full of those organizations. As business manager my self, I'm amazed by this Wonderful lady with such a high spirit for this irate customer be able to keep her self with courteous attentive attitute.

Clinton Bolton

Great service from very helpful employees! We keep a permanent mailbox, and it's the best price in town.

Dutch Madness

Used them today for overseas shipping. They are professionally and courteous .

Robert Clark

Thank you for a pleasurable and learning experience. The young lady was an huge help and did a wonderful job helping me with my packages. Better than P.O. anytime. Pricing was comparable and fair. Outstanding service.

Imee Marie

If I could give zero ⭐️ I would. I walked in the store the lady behind the counter was too busy on her cellphone feet up on the chair as if I was interrupting her day. At this point I’m looking at her like hello!!! I finally got her attention!!

Dave Cecchino

The lady canceled my amazon return to create a new shipping label, I had a 30 day window once I started it, but when she canceled it I can no longer return my item cost me $30! stay away!

amir Gilmore

The moment I walked in the store the lady was extra nice at the front desk. I was very pleased with the great customer service this place provided. I wish I could rate this store a 10 because 5 stars is just not enough :)