BEWARE!!!! This company has handled my transaction very unprofessionally and incompetently. I submitted original documents to the company for my notary commission. Their rep EMAILED me and stated that I needed to send original documents. I then CALLED them for clarification and the rep continued to tell me that I had submitted copies. I kept a copy of my application for myself, so if had I submitted the wrong set, I could have just mailed her the original. But, the set that I have is the copy. I asked that if I redo the application could I come in and sign the documents in her presence, and she said, "No. We're a mail order company, so we don't allow that." I then asked her about my check for the fee and she stated that she had already cashed the check and the only refund I could get would include a $40 processing fee. Yet, the company has done nothing--not even submitted my application! I told her that I would stop payment on the check, and she said, "Go ahead and we'll turn you into the state attorney's office." Later, when I tried to call back with a question, the call WENT STRAIGHT TO VOICEMAIL. The company is listed as being "located" in Hallandale, but has a PO Box in Miami. Their actions have been unprofessional and shady, and I am now very concerned about fraud and identity theft because they have all of my personal information on the application. Please consider this review before you hire this company, and because of the private nature of the application and information, prefer a company that has a physical location that you can visit.