We have the reviews of real people who are purchasing the services and products of Buffalo Wild Wings (Night Club) near Idaho.
Nowadays the firm has a rating of 3.9 over 5 and this rating was based on 1152 reviews.
As you can see the average of ratings that it reaches is really positive, and it is based on a high number of reviews, so we can conclude that the evaluation is quite accurate. If many people have bothered to rate when they've done well, is that it works.
You know that we do not usually stop to set feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Night Club is classified in the category of Chicken wings restaurant.
This establishment is a terrible place to eat. How hard is it to get an order correct. All we ordered was an order of bone in wings with onion rings, an order of bone out wings with fries and celery, and a kids order of chicken tender with fries. Pretty simple. We go in to get our order and they don’t have the onion rings. Had to wait another 10 minutes. Then we check again and they didn’t put the celery in. How hard is it!? And they were not polite and did not apologize for their mistakes. Will never be going back.
Unfortunately it was terrible! We were seated and had to wait, other customers were seated after us and were served before we were. Our waitress took too much time to get to us. It took about an hour before we got food. And when it came, it was cold. The place was not even that busy; on top of that, the food did not taste that great. I have been to other BW3's and had great service and great food. Then the waitress' family came in and she was more attentive to them. It was disappointing, terrible food that night and poor service. The waitress did not make any kind of effort to try and make our night better, and on top of it all, she gave the tab, said nothing, picked it up and made the charges and then practically threw the receipt back and said nothing. This is the second time that service was poor, was hoping it would be better this time. Most likely will not be back there.
I love this place. The food is always wonderful! And don't get me started on how upbeat the staff is! Always greeted with smiles and never leave without a laugh or two! Katherine is our favorite cause she is prompt and friendly and just a great attitude!
The only awesome experience was our bar tender/server Jeremey!! He was absolutely awesome and so friendly and down to earth!! He deserves a big fat raise! The other servers sat at the end of the bar and complained and talked poorly about the customers they were serving. It was a little shocking being that there were customers surrounding them and hearing how poorly they were talking about customers. Go JEREMEY!! Thank you so much!
My tab was $54.(something) I gave them a total of $61. Which I thought that was a little much for the service and not so good food. However, I went to check my account and they charged me $66.77! I wasn't going to write a review until I seen what they manipulated my check to. So for the service, the girl acted like she didn't want to be there, she kept side looking us but didn't want to stop and see if we needed anything. As for the food, the wings were alright but they weren't fully covered in sauce. We ordered fried pickles as an app and they were on point. We also got a basket of fries to share between the two of us and when they arrived they were cold, and soggy. I will not be returning to this location. I tried to call and ask why my bill was $66.77 when it should have only been $61.00 however nobody answered. I hope you enjoyed the extra $5 bucks!!!!!!!
We have been here a couple of times and both were decent experiences. First visit was 5 star second was 3 star (for an average of 4). The most recent visit they didn't have a hostess and we waited 5 minutes to be seated. There were flys bugging us most of the visit. The French fries they served were from the bottom remnants. Our waitress did a nice job.
Service was the winning point, solid Saturday night and our waiter was on top of it, and running the bar to bat! 20% tip for that person! The only two parts keeping it from a full 5 stars was the sauce stickers on the basket, had a sauce guessing game to play. Second issue, the cost of the angry orchard. $7.50 a pint. That's at downtown Vancouver BC or downtown San Francisco prices there. Sorry, but Idaho falls isn't that much of a happening place to justify resort prices. Beyond those two issues a pretty good experience.
Kris was awesome. She owned the bar and made sure I was always satisfied and happy with my food and beers. Nice job Kris!!
Ordered Take Out - Never Again Took and hour and a half I called ahead to place an order so I could grab it and go spend the evening with family. I was immediately put on hold for 20 minutes before the same girl asked why I was holding cause they had forgotten I was there. Then they placed my order no harm done. It would be ready in 30 minutes max.... got there to find out they hadn’t even started so the time was now 50 minutes trying to get my order... sat down to wait and they offered to bring my drink so I could get a refill before I left and they didn’t - 40 minutes later I got my order. Not worth the headache
Although I normally enjoy my B-Dubs experience, this one was by far the worst ever. They only gave me 1/2 of my takeout order. They gratefully either offered to remake the order fresh or give me my money back. I asked them to make it again and I would drive back to pick it up. (They even threw in cheese curds for free) Apparently there was some internal miscommunication, and they only received-made the missing part of the order, so they had to start the entire process again. All in all, it’s taken me over an hour to get my order. While I was there, I overheard a staff member ask a guest “Oh, have you not been served yet?” To the guest who was getting up to leave...
My To Go order was not double checked because the lady working was too lazy to do it with me. Instead I was PROMISED it was checked in back and everything was correct. Lies! We were missing 1/4th of the order! I go back to get my missing food and was meet with an attitude instead of any sort of apology. After another wait I am handed a box in complete silence. Once again the order was not checked, but I figured they actually would care enough to get it right the second time. Man was I wrong! I get home and open the box and see 4 wings. 4 wing?! ARE YOU SERIOUS?! YOUR STILL MISSING HALF THE FLIPPING ORDER! I didn't bother going back a 3rd time to try to get what I paid for. It had me so upset, that in all honesty, I would be just fine never dealing with Buffalo Wild Wings again. Thanks for wasting my time, my gas, my money and ruining my family dinner. A simple apology and my missing food would have been an easy fix, but instead I am a hater for life. My advice is forget this place and go to Wing Stop.
Kk is the bomb!! Great service!! Woot woot!!
Arrived and was told there was no available tables even though 7 were clean and empty. Asked another server who told us plenty of space. Finally seated....server then asked my partner for his ID when he ordered a beer...he has a grey goatee and wears reader...he’s 54....and African American. When I ordered a wine he didn’t ask for ID. We walked out
Great time, good food, the bartender Kris was awesome. Will be back.
My daughter used to work at the one in Salisbury,, Haili Everhart and my dear friend Tamika Lesheigh Burleyson and I think the food is great.
Good wings and good service
Good for the novelty. Wyoming hot wings is a better bargain and better wings.
Made a takeout order over the phone. Come in to pick up and said can’t find my order. Unprofessional and unorganized. Won’t be back anytime soon
KK was awesome!! Friendly, bubbly, and very efficient!!!
Very disappointed in the take out at this location. Order was 20 min late after assigned pick up time. Was told by greeter food was not ready yet, when we did receive the take out order the food was cold. When we spoke with the manager he seemed uncaring and did not offer a resolution of any kind.
Had a great time kk was a great server thank you
Good food and service. Specialty beers on tap don't seem to sell fast and don't taste the freshest. I recommend ask or stick to the basics.
Stopped for a beer while doing some shopping. Great atmosphere! Little pricey for a beer!
When we tell them it's a party of five or six, it looks like they're trying to do algebra in their head... At least somebody's order is always screwed up! My God this town needs a Hooters!
I love wings and they have great wings ;) the server was awesome, I wanna say his name was Manny but I could be wrong (sorry it was a few days ago).
Awesome food and friendly service
Could not get order correct over the phone. No timely service. Happens every time, thought I’d try one more time. Same thing.
Great food and wonderful atmosphere. Knowledgeable servers and just a good time and awesome place to go for sports. And they don't just serve buffalo wings!!!!
Almost zero sauce on the wings. Server was good. But all in all worst experience I’ve had at one of my favorite restaurants. Our wings were delivered, and I quote, “medium boneless, parmisean garlic and something else” impressive.
The wings are the same at every Buffalo Wild Wings. The restaurant is really empty during weekdays around lunchtime. The bartender was also being a waiter and was a really nice guy. The dry rubs traditional wings are the way to go. Also, my son cried when he had the blazin wings. They are not for children. 4/5 would’ve got a five, but the wings aren’t that good.
I had much better experiences at other Buffalo Wild Wings locations. Twice in the last month I have had bad experiences with my to go order at this location.The Mac and Cheese was cold and the cheese wasn't even melted both times. On the 2nd experience there was barely any mac and cheese in the bowl and there was 2 pieces of chicken. My husband's wings were barely seasoned.We called to let them know it has happened twice recently, and they took our address to send us a coupon or gift card. It's been a month and we haven't received anything! I will go to other locations over this one. This location has poor food quality.
Great place to watch sports.
I enjoyed my visit the waitress was very courteous and friendly always there didn't have to look for her. We had one drink there called knockout it was good I'd only suggest you drink one if you're driving
Awesome place great service
Sitting at the bar top at bww getting a beer and some wings and emily treated us so kindly
Top notch! Food is amazing. Staff very attentive and courteous. Recommend you eat here...
Table was dirty, ketchup bottle on table was empty, slower service
Food was good and service wasn't bad.
Awesome service and awesome food
I go here every week. Love the Asian Zing wings flavor! Super yummy! They have good deals on Thursday and Tuesday! Love watching football and enjoy the foods and companies at the same time!
kris is an amazing bartender. I come in just to see her she is kind and very efficient will be back very soon to see her again. best service I've had
Goooood fooooood
Always there is a 25-30 minute wait on my food here and they are always short handed which makes the wait to be seated even longer. Even tho the wait on my food is always questionable I keep coming here because the wings are always delicious and their Jalapeño burgers are the bomb. I think their tasty food makes up for their bad timing! I recommend this to you if you think you’ll be ok to wait a bit for your yummy food.
It was the best experience I have had in a long time thanks to Tessa.
We waited 45min for a lunch special, smelt horrible and floors were slick and almost fell. I will say our waiter did a good job it was the kitchen and other factors that made it unpleasant.
Decent food, friendly and prompt service, but I find the price a bit high.
Waited for our food for 1 Hour then the girl who bring the food looks not so happy when we ask for silverware, bad service if I can give zero comments I would not only that food was cold
Hot food cold beer. When google says they are busier than usual you’re probably good to be seated right away just might take a minute for drinks once seated. Probably a staple for this town I’d say.
Fast take out. Good food.
The food was great the service was quick and nicely!
Had never been to one of these before, it was pretty good
Callie Joe was my waitress and she was amazing
Friendly service, dont wait long for food
Worst service and Cold bad food
Great wings and we had great service. Thank you
Slow service, but friendly staff and good food.
Probably won't return again cause the food used to be better then it is. That employees there are really nice but the food isn't great.
Nice place, thanks for staying open during the snow storm
Server was adorable , food came quick. The shakes are eh
Do NOT go in here at 9pm on a Sunday night. Service was poor, food took over 30 minutes from the time we ordered (appetizers), and the food was poor, also. Hardly anybody else in there. Maybe it is better at other times, just NOT at 9 on Sunday.
I wanted to sneak in quick and have some wings without the wife knowing...she was shopping at a close by store. It was very busy there. I sat at the bar and my food arrived very quickly . I was in and out in about 15 minutes........the wife never had a clue! Ha! I recommend going there tight now.
Cold wings, and the beef in the burger had a old beef taste, sorry the truth. Barely busy 45 minute wait on food. Guess their trying to get you to buy a lot of drinks before the food shows up.
Worst service I have ever had 20 waiters and waitresses all standing around like city workers leaning on shovels I would never recommend this place to eat ever ever ever
Currently at the restaurant. I love Buffalo Wild Wings! BUT!!! This one is by far the worst I've ever been to. 20 minute wait to be seated that's fine but what's not fine is there were 7 other groups of people waiting to be seated while there was 10 open tables. They're reason for this is that they were short staffed. The Nebraska State Fair is in town at this time and people are warned about it months in advance so there is no excuse to be unprepared for higher business volumes. The hostess than refused to allow people to go sit in the open seating bar area. While standing there a group of people left while verbally complaining that they were there for 45 minutes and still hadn't been seated and the hostess seated 2 groups that had been there for a significant less amount of time than them. Than another group who had been there waiting for 30 minutes asked how much longer the wait would be just to come find out that the hostess had neglected to write down at least 4 different groups of people down. After customers than verbalized their understandable frustration the hostess than started whispering and complaining to their coworker about them. While all of this is happening the manager of the restaurant was no where to be found. Once seated the server came up and mumbled her words once asked to repeat herself she gave an attitude. While taking our order she rushed it and forgot to ask if we wanted any ranch or blue cheese with the wings. When they brought our drinks my beer wasn't a full glass of beer and the beer tasted sour. The water and soda's cups were dirty. After the order looking around there were 3 out of the apparent only 4 servers in today standing around doing nothing for at least 5 minutes. Once the food came they brought the complete wrong food. Once informed it was wrong they than took it back and than came back 30 seconds later with the right food missing the sides of ranch that were ordered. The wings were over cooked. All in all this was a horrible experience.
Kris was our bartender she was sooo friendly food was great service was even better will be back very soon to see her again
Love this place and always things to watch.
25 minutes waiting to be seated. 15 minutes waiting to meet server. 15 minutes waiting for drinks. 45 minutes waiting for food. Dirty floors. Dirty tables. Horrible morale and no advertising.. Specials, new sauces, etc. I should have just bought a bag of chicken and fried it myself at home. Would have been faster and more plentiful and cheaper. Won't be returning there.
Bar service is always poor. And the managers are always on there phone ls not assisting when it it busy.
Good beer and service
Service was slow and place is to noisey
The staff are always friendly and the food is fantastic. Great atmosphere as well especially for sports fans
I usually don't mind Buffalo Wild Wings but it took way too long to get food. Here's the thing, if you are a wing restaurant and you specialize in wings then you should have them prepared and on demand. It is a chain restaurant and definitely not a new one so what takes so long? It literally took us over an hour to get our wings on a Tuesday night with several playoff games on tv. You know it is going to be busy?? The wings were fine but the wait for the wings outweighs any sort of quality. Definitely not worth it because at lunch time they skimp on sauce anyways. Find another place to eat wings. This place is a joke.
Service was great, food good for a nice price.
Sat for 15 minutes without any service after being seated. Waitress was rude and asked why my husband left without ordering. And it was a slow night....
Ii like the atmosphere! Food is good, the service isn't that great!
Fantastic place for delicious wings and beer for football season!!
Great food but slow delivery time
Consistently good. We go almost weekly for our date night. Can almost always find immediate seating for two adults. A few times, we've taken the last table in bar area, and once we sat at the bar.
Another good place for lunch!
The service was great. Went there over noon hour. Not busy at all. I got wings and didn't have as much sause as I have had at other locations.
Great sport bar and restaurant. Service is great. Many different levels of heat on their wings.
Had horrible service and cold, dry wings and soggy cold fries! Could microwave better from Sam's club. Beer was nasty, like they don't clean the lines-ever. When manager finally came out- Drew, smelled of alcohol, and had clearly been drinking. Never again!
Ok service. Ok food. Food is a little costly for what you get.
Always too damn cold.
Service is usually a bit slow, but drinks are always topped off and staff are great!
Terrible experience. Food was ice cold. Sandwiches were soggy and inedible. Wings were ice cold, beer was warm and served in dirty glasses. They were very slow with plenty of staff and still couldn't pull off a decent meal at 6 PM on a Monday. Wont be back.
Buffalo Wild Wings can either be ran very well or very poorly. This one is ran very well. The service is good, fast and the food tastes great.
Slowest service yet stayed 2.5 hours for all-u-can-eat, I got my initial serving about 45 mins into service, busy night so didn't make a fuss. Placed a second helping about 1hr into service, I did not see that 2nd order until 20 mins before I finally realized it would take to long to place a third so I just left. All you can eat , I guess is all they will give you.....
I dont know when they did the change but their menus look cool. The service was really slow. They never refilled my drink. My wings were cold when they came out. They make you pay extra for more ranch now???! What kind of wing joint makes you pay for extra ranch??!
The service was horrible and food bad. The both ladies at the bar were rude. I dont recommend save ur money.
Service sucked. Brought out our meal and asked if we wanted silverware. How did they expect us to eat our Coleslaw with our dam fingers. Then took waitress a half hour after we were done eating to bring our check to us. Will never eat at this place again.
After three times eating here I have yet to have a waitress get an order right. Ordered boneless wingless and received bone-in. Waitress forgot to bring additional ranch and forgot our order. For being the most expensive wing stop in the Des Moines area the service is certainly the WORST.
This was my first time. Felt stupid asking questions on chicken wings and the waitress was not much help with what was good and what to stay away from. The family all had wings with a variety of levels of heat. Oriental Zing was my favorite.
Food and service is very good. Only complaint, 30 bones wings comes with 1 tiny sauce.... May it was a mistake... But that's nowhere near enough buffalo sauce for 30 wings.
KK made sure we got our food timely manner and always kept our drinks full .
Our waiter, KK, did a really good job at keeping our drinks full and making sure that everything was going good for us. I recommend her out of any of the other waitresses.
2 stars only because the server asked if we wanted a to go drink. I'm sure it's not her fault, but the service was awful. Boneless wings were hard. Fries were cold. Mac and cheese bland. My husband's beer wasn't quite right.
Food was ok. The beer battered onion rings are delicious. The service was subpar at best. We sat for about 15 minutes with empty drinks. Tried to get a waitress’s attention and was not acknowledged until she brought us our bill, and there wasn’t many people in the restaurant. I was just extremely unimpressed with the service. Probably will not go back. Went back and had our meals comped. The service was much better.
KK is the best! Great customer service.
3 bus drivers in town waiting for kids to eat at the pizza ranch decided to walk down to enjoy some wings. Waited 30-45 mins for our food. waitress came by a couple times not knowing where our food was. When it arrived you could clearly tell it had been sitting under a heat lamp. Waitress blamed it on the cook. Had to get "to go"boxes after the long wait. Won't ever go back, sorry, poor service, cold food and high prices equal no more chances!
Amazing food great service i love bdubs!
Always a pleasure.
They have trouble getting the food hot fries are always cold
Service was good. The wings were over cooked and hard breading. Tough to eat.
I liked the sauce on the chicken sandwich ! So good ,
Food was really good and the waitress, Christy, was awesome and she makes a pretty good Cherry Pepsi!!
Awesome service great food
Very good if you like garlic try there garlic paramesan boneless wing they are awesome.
Nats or fruit flys all over the table and samplers come out with meals...smh not good
Waited 45 minutes for my table of 4 to get our food. I had to ask the waitress for our food since she didn't check on us after she took our order. When we finally got our food EVERYTHING WAS COLD! Waitresses were so rude. The entire experience was awful. I do NOT recommend
Food was good but they took a very long time to get it to us, and the restaurant was not busy when we were there. Server could've been more attentive.
Ordered online and picked up, great customer service, very friendly staff.
Emily is the nicest bartender and always keeps my drink full.
Not a busy night at all. came in at 8, the food order took over an hour to arrive. Server forgot napkins we asked for, left halfway through service and another guy took over. He was kind but fairly unprofessional. Two beers on tap took 10+ minutes. Asked for extra salad dressing which never came. They ran out of tea (which had free unlimited refills) then charged us for a different drink. Food was good once it finally arrived so two stars for that.
I got fried pickles with an extra side of southwest ranch and instead got regular ranch after she read the order back to me correct how are you gonna charge 8 dollars for fried pickles and sauce and not give the customer the full meal unprofessional
Love them wings.
Never dissapoints.
Close at 11 instead of 2am like the other bdubs. Super slow. Dont answer the phone past 10:00pm
At this location their service sucks, I've visited this location many times and the waitresses are not attentive I have waited 15 min just to get a drink. The wings are good like always but they have served us french fries that were stale. When I've ordered for pickup they will always forget my fries or wings quantity
It's a BWW in the Bakken. Everything is as you should expect.
We went during a game day, so it was packed and slow, which I fully expected. The girls tried their best to keep up, and did a great job for what they were up against. So the service is not why I give this place a 3 star review. I give it a three star because it just was not my cup of tea. The food and menu was so lame. Definitely a “bro bar”. Nothing special at all, unfortunately. Wasn’t a terrible experience though. Worth giving a shot and deciding yourself. But since I wasn’t a fan, I won’t be back, unless it’s to watch the game. That part was fun. Lots of sports fans afoot.
Typical for a BWW's location. The food is standard for the BWW chain, not great but not bad either. The restaurant is reasonably clean other than the slick grease mopped floor. The night we visited we sat at the bar and the one bartender seemed a little overwhelmed. The lone bartender was doing her best to keep the tickets cleared from the printer for the main restaurant leaving the bar customers unattended for long periods of time. Overall a decent experience, the bartender was doing her best, food was acceptable and the standard BWWs style and taste.
Ehh... The manager is a D**k. Our server was a bimbo. The manager looked like a security guard more then a restaurant manager he made my group feel uncomfortable not very friendly. The food is like it always is good to get your wing craving in. Prices are decent. I just hated the service very unwelcoming.
I've been to dozens of B'Dubs and this is by far my favorite one. The food is consistently on point but I come back because of Crystal. She is funny and engaging, but most of all, AMAZING at her job as a server/Bartender! If she is working, you will not be disappointed!
Lot's of screens to watch sports including UFC fights, food is solid, nothing special. Service is alright. Atmosphere is great during big sporting events. Eye candy is minimal.
Good foor staff was slow that day
Ended up going around 630pm. It was busy but we got seated quickly. We got our drinks and appetizers quickly. Those tasted great and we then ordered our meal. That's when the service dipped slightly. Our drinks didn't get refilled after that and my friend's boneless wings took around 30 minutes to get to the table. He also said they were crunchy. Thankfully they didn't charge him for the wings because of those two reasons. My food came out fine. If we weren't watching a game, I wouldn't be happy about the service but since we were, it wasn't an issue for me.
Why have a take out option if you have to pick the order up at the bar? On top of that they got the order wrong once I got it. I'm not sure if they close the take out counter at a certain time but why have it if it closes? Better off just going in and sitting to eat.
Food was good. Messed up 2 orders out of 7. Made up for it tho. Service was good
Cassie is great. Fast friendly and very attentive. Come in just for hera
Extremely Slow to get food. Over 90 mins for wings. While people who came in after us got their Appitisor. Gave us plenty of time t ok count the 17 times that the bartender stuck his bare fingers in the pickle jar to eat a snack of his own. …
Not overly busy but took a long time to get served.
Pretty busy but food was good
Stopped in for dinner a couple of weeks ago with a couple of co-workers (2 of which were from the Europe area). First, one co-worker had asked for some salt for his beer right away, but the waitress must have not understood and didn't …
We went on a Thursday night didn't get our food for an hour and a half when we did receive our food my husband's chicken was still frozen. We had to get up to ask for napkins and forks to eat our waiter came to the table twice.
I don't usually go to BWW but a friend and I did last week and Kris our waitress/barista was OVER THE TOP!!!! She was amazing!!!! Definitely coming back more often!!!! Thanks Kris for making the night awesome!!!
Great food, service and time
I LOVE Bdubs food. Amazing wings, hands down. Only problem with this location is that they seem to get overwhelmed with online and to go orders. My last couple take it ordered have been me coming in after that "proposed" pick up time and still waited for over 10 20 minutes. If you are willing to wait for it, you will not be disappointed. Never had any issues dining in.
The spinach artichoke dip is still great but they got rid of the pita chips. Replaced by cheaper tortilla chips. They need a kick in the shins for that one.
Good food great waitress.
Used to eat here weekly. However Due to undercooked food, overly salted kids meals, getting appetizers and drinks with our meals an hour later and extremely poor service by the waitresses we have decided after giving it several chances to sadly no longer support buffalo wild wings
Our wings are always hot and juicy and the wait staff is great!
My favorite place for wings and great staff.
great food. Great energy and service. Order got messed up but they were happy to help get things right.
I think at the grand island buffalo wild wings the whole staff are great and very on point
I generally love BW's. Tonight though the fried foods were over cooked so everything tasted extra crispy. Food was slow to come out of the kitchen and the server seemed uninterested, caring, and non chalant.
Love the new Eastside location. Great place to catch a game. The TV setup is sick!!!
Just simply AWESOME!!! Taylor does an awesome job at the bar. Thank you!
Service wasn't great and the bathroom was gross.
The new location is quite nice. It is much roomier than it appears. The food is exactly what you expect and of course their are tv's everywhere you look. My wife and I enjoyed our visit
KK was awesome! Took great care of us after a long day.
The food and service was mediocre at best. I've had such better experiences at the other locations. This location is similar to going to a McDonald's.
Horrible experience. Stopped by at noon and there were very few customers. We ordered our food right away and waited 40 minutes. When the food arrived it was cold. Won't be eating here again.
If I could give zero stars I surely would.. I have worked in the food industry in the past.. I know how hard these people work for their money and I respect them for it.. but My friends and I frequent b-dubs in Williston and after patiently and respectfully waiting for our food and drinks all night, couldn't get our waitresses attention or any decent service all night.. Upon paying we left a tip that reflected the service rendered.. and were shamed by the waitress for what we had left.. told word for word.. that "if that's all you are going to tip, never sit in my section again and I need this table for actual paying customers".. I have never been so disrespected.. and would certainly not recommend this establishment if these are the kind of people that they hire... There is zero excuse for this..
The basket of steak fries was small. But the food was good
KK was amazing! She was very attentive and checked in frequently! She was sweet and personable! Their food is always great. She was amazing!
I thought the food was good. There was a huge difference in service this time. The "usual" servers were not there. I felt like I was forgotten about at every stage of the evening. The servers I've seen before were handling 5 times the work load and doing an amazing job. Sunday evening the restaurant was very slow. Irritating.
Good food. Good service. Short wait time. Family friendly.
I liked the server we had. A nice lady who rocked at the claw machine, and gave the prizes to some kids at another table.
I'm satisfied with the service and the food is good, prices are about average for buffalo wings. They have several different types of sauces from mild to extremely hot and also dry seasonings.
I love the food, it's just that every location smells horrible
Food was good and the service just as good. Beer was cold and food was hot. They brought the food out nice and quick as well.
Went there on a Friday night with my family it was busy and this lady decided to snap at the people up front very rude entitled lady because she had been waiting a long time. Its Friday night what do you expect for that she could have stayed home lbvs. I apologized to the workers for the lady being rude and thank them for working as quickly as possible not their fault it's a Friday night and its busy!!! We enjoyed our food! Always the staff is amazing no matter what! The staff kept there cool and all but I wanted to apologize because if you haven't worked in customer service you get alot from unappreciated people. Stop and think before you go off on people because kindness takes you a long way.
Slowest service I have ever had in my life. Food not worth the wait. Over an hour to get wings? Makes no sense.
Went yesterday for the first time after 2 years because the service was so bad. Let’s just say no changes at all. We were the first table in when they opened and three more walked in after us and got their food before us. The waitress never came and checked on us once after giving us our food. The wings came out with half sauce and half dry. Would of rather went to McDonald’s.
This place is super slow. It will,literally take them 15 to 20 minutes before they ask for your drink. This is when it isnt even that busy. The staff doesn't have any pep in there steps. Slow and lazy in my eyes. Lets get thwse orders in and served. Starts with management too.
Amazing food, prices, and customer service!
Wasn’t given a buzzer, had to ask for one after seeing other waiting guests received one. So cold that I never took my coat off. Food came out wrong, wasn’t fixed properly. Extra things on the ticket that had to be fixed. Food was just okay, barely. Basically, the food came out warm, and that’s it.
Great staff and great service. Jess and Brit are absolute delights, and the food is always fresh and hot.And there's always some hot toty around, too.
Good food nice staff but could use more staff service was slow
Food is usually fine, but the service is more often than not slow and less than desirable.
Took forever to get served. I understand when people are busy and understaffed that we couldn't even get acknowledged really bothered me. Our waitress was so worried about her big tables and the tips that would come that she missed out on a great tip from us. It was very overpriced and the food was just okay.
The staff seem like they want to get you in and out. The wings are the main attraction and most of the other food is just decent. I feel like they get extra points for having so many TVs and having different games on that appeal to different people.
Good service, food wasn't great especially for the price
Came in for a couple drinks had Kris as a bartender she helped picking out drinks and food will definitely be back soon hopefully she is working
Service can be spotty, most of the time pretty good though.
Placed an online order. I only received half of my order 20 minutes late.
Good food and very kind service
Menu has changed and I was not too impressed with our latest visit. Super over priced for the quality. I used to love going there, it's just not that great anymore.
Great service!
Loved the fried pickles here and the wings were astounding. Great customer service. Definitely would go again.
My server was nice and helpful. She was great! The food was the problem. Slow to come out. Some was way over cooked some was soggy.
I have ordered take out from the williston location many times over a 2 year period. There is about a 50 50 chance they will get your order right. Ordered a $13 grilled chicken garden salad today which is usually very good and filling. Today it was 3 little strips of dry chicken and a hand full of lettuce nothing else.
Waited about 40 minutes to be seated the waitress just kept looking at us didn’t say anything. There was a line about of 6 other people waiting to be seated. They didn’t even acknowledge the people waiting so we just ended up leaving. As we were waiting a guy passed and told us how horrible the service was.
I got some wings and they were too spicy for me(I can't do very spicy anyways and had a very mild one to begin with) and the waitress went and got me a whole new order of wings. Very much appreciated.
Terrible wait time. I'm starting to wonder if Buffalo Wild Wings is just terrible everywhere. The management seems to not understand how to properly staff their resturants. Tonight was opening game for the NFL season. We ended up waiting 2 hours to get our food. I also had to go to the bar to get our beers. We had 2 young children with us. Needless to say, they weren't very excited to wait that long for their food. We will not be returning anytime soon.
B-dubs is always great! Our server, Matthew, was the best we have ever had. Couldn't get better service anywhere you go. Food was awesome as usual. Their wings have the perfect amount of crunch and juiciness to them. Will continue to come here.
Never go on a sunday, very dissatisfied with our waitress ,even after leaving her a nice tip. The young man had to come pick up her slack . Prepare to clean off your own table . Cold ,dry food . Bloody Mary charged me for vodka ...must of forgot to put it in there . I say easy on Tabasco..spent all evening with my ears ringing.
I would never come back, the service was bad and they never brought my friend his strawberry lemonade. Honestly the only good thing about this restaurant was the fries, pretty much it though!
The burger with the fried cheese curds was delicious.
Usually bww is the sh##, but of the two days I've been to this location, it's just been so hum drum... No life in anyone there... The food was good, they didn't take very long to get it to me... Tea refilled really fast... But it was like they were just going through the motions... Well, I will still keep going back, and the evening shift in socal at bww always gets a 5 star review...
I just wanna say by Waitress was great The cooks were a little slow I guess they need help there in Williston I know because I used to work at the one in Bismarck
KK was an awesome server! She has a great attitude!
The burger was good ,service was great
The worst service I've ever had at a BWW.
Good fast service and awesome staff
Our bartender was awesome! The wings were awesome! For a first time visit, they made an extremely good impression. We'll be back again. Thanks for the great time!
I love going there for there all you can eat wings on Wednesday nights. I end up walking out the door for about 20 bucks for a meal and a drink, but I feel it's worth it. The food is awesome, atmosphere is great, and they have every sport you can imagine on the TVs, and even some you can't.
This place is good they just need to put more sauce on the wings. I shouldn't have to ask
Little bit of a wait for the food , but the food was great,nit was fresh and warm. Great staff service.
Pictures of raw chicken speak for themselves. Ordered take out, waited over an hour, got home and pieces of chicken were really tuff but not raw. Called manager to let her know. She offered no resolution for time I had waited or nasty wings I paid for. She claimed they have no issues with their wings and each wing in probed individually for temperature. Kids didn’t want them, wife spit one out... I kept eating. Plenty of leftovers so took them to lunch following day. First wing was tuff, but ate it. Second one felt extra tuff, but choked down first bite. Then looked at what I had just eaten. straight raw!! Took a picture and called manager back. Same manager working. Said too late to refund my card. Going to “research” ticket and send me a credit for undisclosed amount (apparently what I paid) so I can go back for more lousy wings. I may re-review pending the outcome. First, I am headed to restroom as I feel ill. Just disgusting!
Had emily as a server and she always does great! The food is always hot and the beer is always cold! Also love blazin rewards! Free food is good food
Always a fantastic place for wings and beer! Great atmosphere and staff!
Sat there for an hour and a half waiting between their mistakes. Took half hour to get our wings. Messed up the order with the flavors. Forgot the fries. Got them another half hour later. We had to ask for napkins. Got them 10 minutes later. They weren't even busy. The cook was lounging down on the couch in the front entry. Not impressed and won't go back.
Kris is a great bartender come in just to see her and hang out with her great service and great coni!!!
Sat with my family for 20 minutes. Never greeted. Plenty of other places to eat in town.
Great food. You will never go away hungry.
Great experience, the server was very friendly
Not the first time we’ve been here or the first bad experience but it had been long enough that we forgot about the last time. This time, we walk in and my son has to go to the bathroom straight off. We told the hostess two or three times that we have four people in our party (one is in the bathroom). She still only gives us three menus. Then, when our waitress brought our food, she had to take mine back right away because I ordered two different sauces on my wings and the kitchen only put one. Then, I when I went to use the pepper, it was so full, I couldn’t get it to shake out. I only found out it was because it was overfilled because I opened the lid and pepper spilled all over the table. THEN, at the end we asked for 3 boxes (one for me, my son and my fiancé) and the waitress forgot. I asked a second time and she only brought one (for me), so my fiancé had to ask for two more. He never got a refill, even after she confirmed what he was drinking. We were there after the lunch rush was done. They were not that busy. Several tables were empty. The bathrooms and restaurant were clean though.
Amazing staff, food and drinks
At the time of this review this place is still relatively new. It has a fresh, modern look to it. They keep the place relatively clean, the food is great, and they have plenty of TVs to watch sports on.
Late night staff was great.
We were driving through Grand Island on a long road trip and ordered a to-go meal. The food was great. The gentleman running the pick up counter was awful. He did not fulfill the order correctly and we had to go back TWICE to get it worked out. He wasn’t apologetic. He wouldn’t even acknowledge the mistake in the first place. Shameful customer service. HOWEVER, what could have been a terrible experience was completely turned around by the manager at this location. His name is Andrew. He handled the entire situation incredibly well, with patience, kindness and generosity. The next time we’re in Grand Island we’ll definitely visit again because of Andrew. What a fantastic manager you guys have in him! Thank you, Andrew!
Good fast service. Very good customer service
Great food, great service and a waitress that made the experience easily enjoyable.
Good food with good friends!!
Our fried pickles had felt like they had been sitting out a while. They were on the bottom edge of warm and kinda dark in color. Our cheese curds felt a lot more fresh. They were hot and golden in color. We got the exact wings we ordered but my fiancee had her mango habanero absolutely smothered in sauce. All 2 types of mine felt kinda skimpy on the sauce with my honey bbq having the most. Overall the flavors were good.
Yeah I'll get the Buffalo Mac. One for here, one for the road and.... One for tomorrow. Oh and can I get a mountain dew? Thanks
Worst Wild Wings we have been to.
Service was fantastic. Looks like they upgraded their plates. Food was great. Had a great time.
Usually I love eating here, but today was not great.
Best place to go for wings, beer, and a game! The atmosphere is electric! The staff is fun, friendly, and professional at the same time. Great flavor options for wings.
Came in for lunch and it was great. We had Tessa for a server and she was amazing. The kid's loved it. Thank you
KK, our server was very helpful and super friendly! As usual for a BWW, the atmosphere is on point. Definitely recommend!!
I have enjoyed eating at this location each time.
Terrible service, cold food, all around just bad experience. I litterally threw 2 meals completely untouched away because the food was so poor
3 tables in the dining area and took an hour and half to get a chicken wrap. Watched 2 tables walk out just waiting for their drinks. A table of service members order was completely wrong and they never got refills some of them even left before they got their food. No management came out and the cocktail waitress was helping seat people, clean the dining room and checking on tables in the dining room all while she had tables in the bar area.
Regular customer but had a bad experience this time. The waitress seemed to forget everything she was just told. The wait for food this time was long and food was mediocre. I'll keep going back but hope they are able to do better! The fun part this time was watching the next table over (4 college age guys) get drunk off shots while waiting for their order to come a 2nd time because the same waitress messed up everything they ordered.
Good service and food
Great food, service, and environment.
Great food and service tonight :-)
I usually love going here and eating, but last night wasn't very good, the service was slow and it was only 4 the waitress gave me the wrong wings then when she brought me order out it was like they dumped a whole bottle of sauce on them. But I still love eating there.
40+ minutes and still waiting for 2 small orders of boneless wings and a Chicken wrap. Not the first time to have to wait this long for food. But it will be the last. Someone please figure out how to run a kitchen. It’s location is too good to not be successful.
Good food fun to go to
Not my favorite place. Service was good but the food was not. A little dirty but what place isn't in williston.
Good food, good service!
The service was really bad at this establishment. Hostess had a really bad attitude seating our group and the group ahead of us. We stood at the entrance for 10 mins waiting to be seated. The place was almost empty and the hostess was cleaning tables rather than seating new customers. We got a cracked glass and a Pepsi had to be ordered twice. The waitress forgot different items.
Kris is the best bartender ever! Come in just to see her and hang out! Best place ever
My server Tessa was the best service I have ever had when I was there today, I will definitely come back because of her friendliness
Love their Strawberry Lemonade! SO YUMMY
Love the wings. I've never been disappointed here.
Food is great, best onion rings ever! The staff is amazing, so warm and welcoming. Very friendly and curtious, we were given free drinks while waiting for our carry out order, and they had conversation with us while we waited for our order. I recommend them for people like us that are up late as they stay open until one am and are still lively and want to please.
It was good just vad seating in the corner.... but overall good service!!
The food was really good! Most of it was, anyway. I didn't care for the teriyaki wings or the garlic parmesan, but the honey BBQ was Devine!! You get ranch with carrots and celery to help with spice or just because it adds to the meal! I was full off of a small wings! They also have other food like burgers and such, but you have to do the wings at least once! It's a little pricey in my opinion and the lighting is a little too dim inside, so I wouldn't go everyday, but will definitely put it on my list of favorites! We also had a fantastic waiter who was just awesome and made sure to take good care of us!
Their buffalo Mac n cheese is the best, full of flavor.
Great server Brandi she a school teacher!
Service was a bit lackluster today. Food was hot and delicious!
Good food, good staff! I love BDubs!
Online ordering is terrible. Last 2 times it’s been significantly later than my estimated time. 20+ minutes most recently. Obviously there is a flaw in the system. Very frustrating when you are when ordering online for convenience and it just becomes more of an inconvenience.
3.5 stars. A step above just ok. The hand breaded tenders are good. Service was so so. Wings are decent.
Needs a stationery take out person during busy times.
It was good, food was hot, just had to deal with the end of the night service....
It was our first time in Casper and we visited BWW after a Horseheads baseball game. We sat in the bar where there were a couple of large tables. Kris was the bartender that night, basically working the entire area herself. She immediately tended to our needs, had drinks within minutes, and food shortly thereafter all while managing multiple tables and preparing drinks. She was amazing, and even took time to share local attractions and activities, which we did the next day by hiking Casper Mountain. Kris made our visit so much fun!! Give this girl a raise!
Fast service, good staff
It's a good place good food but like always is expensive
Server was nice. Food took a long time. Wings were not hot.
Food was decent and the service was acceptable
Very slow service, had to ask multiple times for boxes and bill, drink was refilled one time in an hour
Delicious wings, I myself ordered garlic parmesan and they are amazing but the place itself has a great environment for sports fans and great music as well
It was all great and love going there.
Waited forever to get our food. When we got it my burger and fries were room temperature. The kids wings were dry and room temperature too. We sat and waited 20 minutes after we were done eating to get a check and we only got it because I went to the waitress station and asked for it.
Waited for 20 minutes and nobody came to take my order or get my drink!
Waited a long time for menus to order food then took a long time to get food and drinks. Place was not busy either. Remembered why I only eat here once every couple years.
Great food, usually friendly service. The last time I ate here over a year ago my waiter tried to keep my change from the cash I used to pay for my meal for extra tip, without telling me. When I asked him about it he was very rude about it, throwing the change on the table in front of my face then stomping away. Left a bad taste in my mouth.
Waited over an hour for a salad with garlic parmesan chicken. When ask about our order then was told short ataff in kitchen. Our order came out...chicken was so dry it hurt to chew it it was so dry and a side of garlic parmesan sause. By the time our food did come we had lost our appetite. Not a good evening.
If I could give them no stars I would. Don't eat at this location they cannot get anything right and their lame excuses are not believable. This place has bad management and service period. They blame something everytime I come in, they can give all the excuses they want but it's just bad customer service. I've been into the williston location 3 times and I will not be going back again. The first time I went in and ate with my husband and we both got sick because our wings were not fully cooked. When I called in to tell them, they said their was no way it was their food and refused to take responsibility. We know it was their food because we had been busy that day and all we ate was their food. It was obvious that they did not want to take responsibility and because of that we hadn't gone back in a long time. We decided to give them another chance and the 2nd time they messed up my to go order completely. I got an extra sandwich I did not order, not the sandwich I ordered and they forgot all my sauces for my hot wings. Who wants to eat wings without sauce. When I called the 2nd time to complain they told me they would give me a free burger, I don't go to buffalo wild rings for burgers and it was an poor attempt to make up for their mistake they just wanted to be done with me. This last time I went in to get a to go order they messed up again. I called in ahead of time got there and they couldn't find my ticket and had to make my order. They blamed it this time on their computers. I had my baby with and it was a pain for me to have to wait with her. If I wanted to wait I would have walked in and ordered I called in because I had my daughter with. I asked for my sauces before I left this time because I was not eating wings without dipping sauce again and it was a good thing I asked because they forgot to give them to me again, I even asked for extra and paid for it just so it would end up in my bag. I got home and my husband and I did not have our salad dressings or any of the sause I had ordered. I paid extra for extra sause and didn't even get them. I am so tired of this place messing up everything and giving me an excuse, so I'm done with it. I'll eat at a different location if I want to eat there again. Bismarck and Minot do just fine. I've eaten at out of state locations and never had a problem. The difference is those places gave good service and gave me what I ordered. Do yourselves a favor and don't eat here. They don't care about your business or having good service for these people this place is just a pay check.
Hour and a half no food and had to wait 30 mins to get in when place was half empty! won’t be coming back. Told us our order would be right out took another 30mins
Longer than usual wait time and both of us felt ill one hour after eating. Two days later and finally starting to feel better. Anyone else dining at the lunch hour on Wednesday have problems?
I put an order in for the wrong wings online that was my fault. They took great care of me and changed my order and still had it ready within minutes. Excellent to go service tonight.
Bree and emily are the most amazing ladies! Love coming here
Great Service
Absolute horrible service. Since Arby's bought this place the management must have suffered. One of the worst experiences I've had at a restaurant I. A very long time. Never coming back
Lady bartender is awesome. BDubs has a winning formula. Always look for them when I travel.
Love the wings that's all I get!
Service and food were adequate. Prices reasonable. Nothing special to write home about though.
As always good food and good servicr
The food is great! Sometimes the service isn't. I believe it is because they are short of staff.
Very nice waitresses good food great beer and sports worth checking out
It was bad. Food was okay (alittle dry but not terrible) the staff was just incredibly sub par. 30 minute wait to be seated and then over and hour to get our food. Asked for the manager multiple times and had to walk up to her our selfs to talk. This place needes some work. Very sorry but change is needed
Our waitress was horrible. We waited 15 minutes after giving our drink order to get them. We ordered our food then didnt see our waitress at all for 25 minutes. When she did reappear she didnt ask if we needed anything else. She did refill one drink the entire hour we were there - but it was wrong. When we paid the bill she short changed us. The food was excellent but the service made me not ever want to so back.
Slow, slow service. Eventually, we did get help from a server who wasn't ours. Then our server made a scene which was in our view. Really??! Food was fine. Drinks were weak. Thankfully, we were traveling, so we won't be back.
Wings weren't very hot by the time they got to the table. Service was good.
Staff was really rude from manager down
Love their wings! Pretty good deals for wings during the week
The service was ok. The server wasnt real attentive but the real issue is that he smelled terrible like he hadn't showered in a few days. Makes it hard to eat.
I really liked the Thursday deal on wings. We had quite a wait, but it was right next to the river, so most of us went on a nice stroll along the river while one person waited there. It was a great location for that.
I was using a gift certificate I recieved from a stampede game and celebrating my birthdate with family. The waiter was very friendly the environment was quiet and friendly the bathroom was clean I will be back. First time at this location.
Food is good. Except every time I go We always have to wait for silverware after our food is served as well as the ranch for wings.
Sometimes the service can be a bit slow, but the food has always been fantastic.
The food was alright, run of the mill. Service was average. It was a pretty plain experience, nothing great but nothing bad either.
Casual drinking and sports
Bourbon steak was good
Great food and good atmosphere.
I've never had a problem with b-dubs but last night when I went the manager didn't care when I told her my food was hard as rock and the salsa was all dried up. She told me that's how they are supposed to be. My friend told her that her food was hard as well and she ignored her. She still charged me for both until I brought it up again. I do appreciate how nice the associate was though. She's the only one who made it better. I would appreciate it if they gave us what we paid for.
HELLO big screen TV. Williston rocks. Dickinson is oky. Drinks service staff is A plus on the Big W
It was just okay food was to cool
The wings are good but the food takes way to long to get from waitress order to plate
The wings suck, service sucks, food timing sucks, but I love the sauce!
Try they're Hottest wings
Good food and exceptional service, Diane always provided excellent service
Fabulous service and never disappointed!
This wild wings is hit or miss. Been here when it's good, also when it's bad.
Usually really good in here. But today I went to sit in the bar area and there were several empty tables but everyone of them was full of dirty dishes.
Oh geeze. This place is amazing. The wings are excellent, the other food options were ALSO excellent, the staff were great. Like, polite, and all, but they'll crack a joke or two with you, as well. I was expecting the wings a bit hotter, but that's my fault for hesitating on going hotter than the spicy Thai curry. I don't recall seeing anything for vegan options, gluten free, or the like, but if you go to a wings restaurant looking for vegan fare, you're already going in the door looking for a fight, and I honestly don't believe that suddenly, after being such a rare occurrence for so long, EVERYONE is now gluten sensitive. That said, throw your diet trends aside, and just enjoy shoving some amazing food into your gaping nutrition holes.
Ordered carry out and the food was good but they forgot my bleu cheese dressing and the wings barely had any sauce on them,
Yummy good stuff and great service.
Food is always good every time I go!
We go once a month for unlimited wings, which is cool. However the service is hit or miss and it's taken about an hour for the first round of wings to come out of the kitchen. Usually it's about a half hour. The wings are usually pretty good, though and it's hard to beat unlimited wings for $16.00. not bad overall.
I always love the food but the floors are always full of scraps. They need to vacuum more.
The food is great. Was really turnt off by the three hosts standing and laughing/chatting to each other like I was just a ghost. Literally stood in front of them while they carried on conversation amongst themselves as I was waiting to get greeted/or even seated. Was not busy at all either.
Emily is the best. Does this count?
Took a very long time just to get initial service, and food took what felt like forever to come out and was mediocre at best, with bare minimum sauce on the wings. Server was new so there was confusion but was very polite when she did show up to our table. I am a lover of bdubs, so thankfully we have 2 others in town.
Nice atmosphere, modern facilities, a little lacking on service but other than that okay. Loved the medium buffalo wings!
I didn’t like how They had my online order on the other side of the restaurant On the bar for me to go get and not on the pick up counter which is on the left off the main entrance. Like really?
Everything was very good we will be back.
Sux
They had great service hot wings was okay liquor used more salt on their wings
Terrible food I dont know what happened it used to be so good. The fried pickles were atrocious and the wait time was ridiculous especially when we were seated after a 25 min wait there were 6 tables open next to us
Subpar service.
Food was decent, service was beyond poor. Waited 10 minutes to be greeted by our server and at the 35 minute point, we finally asked another server to grab our drinks. I can understand this experience when somewhere is busy but there were 10 tables in the entire restaurant (bar included). From the other reviews, it sounds like this is an ongoing issue and hasn't been addressed. :(
Kris is the best evvveeerrrrrr
Hannah IS AWESOME! !!!! Management material!!! I am here from Nebraska moving to Colorado & she was THE BEST waitress I've had in weeks & have been eating out since I'm traveling. I'll be in Sioux Falls, SD for few weeks to few months AND WILL COME BACK & WANT HANNAH!!! AWESOME EXPERIENCE! !!!! XOXO to All!!!
sat for 40 minutes with absolutely nothing. others around us who were sat after us received service.
Briee and Kris..so very helpful.. and very knowledgeable on the craft beers on draft.. my opinion very difficult to remember.. I sure wish the BWW compensate these two fine ladies. I was treated like they knew me for years.. you hardly get that these days.. Thanks Bro we and Kris..
Awesome wings. Tons of varieties.
Wings were fresh. Had given up on bdu s.
Ordered food at 3 for 6 o’clock pick up took a half an hour
Great tasting, meaty wings.
I thought it was my imagination that the order came up wrong when my girlfriend and i got the wrong order. We didn't make a big fuss, we enjoyed it. I ordered online the next time to be met with ignored for 15 minutes(standing right in front of two employees), then asked to leave a tip for the already over priced food. Got all the way home with it just to find out that the order was the wrong order. Really, how do you mess up an online order?! It's baffling.
Had to leave... sat there for 35 minutes and not even one look, while another group came in and their order was taken right away. Definitely do not recommend EVER!!!!
Not a good experience. Won't be returning. Food was terrible and waitress was uneducated in the menu. Also bad bad lighting
Free games of $8.58 in the Big Buck HD Arcade Machine, and their wings are very delicious.
Went to the new buffalo wild wings at dawley farms. Service was awesome. Fast and friendly staff. Will definitely be going back again.
We love the cheese curds but our wings did not taste very good tonight. We've been here many times before and they've been awesome The service was horrible and the wings were off. Hopefully it's just a one-time experience.
The service was great and they had our food out quicky
Emily is the only reason I come to new. Keep her around please
Usual. clean restuarant, hate that they got rid of my wings (honey mustard)
Best caesar salad I've ever had.. so delicious!!!
This was the first time we came here. We got in right away. The waiter was on top with filling or drinks, my husband and sister in-law had the honey BBQ chicken salad said it was a little spicy. I had smothered cheese steak quesadilla was very good. I think I would go back again.
Yummy delicious . We go there every year for our anniversary. 18 years and still strong.
Good food and great staff. It can be loud, but that's expected.
the food was ok, just don't order drinks. 29 dollars for two margaritas. and they are not even that big. the drinks were a RIP off!!!
Worst service ever. Took my family out to eat, myself, bf and 4 boys. Came to getting our food and everyone got theirs but me. Audrey our waitress said she would check on it, 15 minutes goes by and she said she didnt see it, i asked her did you even put my order in she said "no i forgot yours" I asked her why she just didnt say that instead of trying to blame the cook. I then asked for a manager. I had to ask 4 different times. After going up the last time and speaking to an older gal in a blue shirt I finally got a manager to talk too. He ended up taking 28 bucks off a bill of $133 and my food to go. So much for being able to enjoy a nice meal out with my family (which doesnt happen often) thanks!! Wont be back.... worst service ever
Had a great time. The service and the wings were wonderful.
We went out to dinner on Monday Dec, 31 2018 and it was horrible. Our waitress was horrible tonight. She never came back after our 1st refill and we waited 20 mins after we were done with our food and we were thristy and also ready to pay. Then she took forever to get boxes for our leftover food, so overall tonight was bad just bad. Our waitress name was Becca, she was nice but never kept up with our drinks!
Wings are amazing love the new plates than the cardboard boxes
Our friends had their first baby a few weeks back. The wife and I thought it would be nice to bring the some wings for dinner tonight. I ordered two medium boneless wings which should have been a total of 36 wings. I even had the person read the order back to me to confirm it was correct. Unfortunately when I got to the store I didn’t think to have them open all the boxes before I accepted the order. Turns out there were only 18 wings - one of the medium wings weren’t made even though we were charged for them. Ruined the evening which was especially awkward as we were taking someone a meal. Generally good place but if you’re carrying out CHECK YOUR ORDER!!
Went for lunch, service was good but the kitchen was skimpy on the sauces.
Very fulfilling food. The Hurricane drink is very good! We had the philly cheese stake sandwich and the bbq crispy chicken sandwich.
The wings were good as usual but they never make them as crispy as I would like and I ask every time.
Food was good and I know its bdubs but this franchise seriously needs to take a better look at their menu and add some actual appeal. It just doesn't change much and wing are actually expensive.
Food was good as usual. I understand they just opened this location but the service could be a little bit better. We sat at the bar and we had to ask the bartender for everything that we wanted such as menus, drinks, that we were ready to order and even our check. But I did enjoy the atmosphere.
I had the boneless wings and they were average. Was hoping for a burger but the menu changed and the burger selection is mostly gone waiter was pretty good though.
Lots of spices in the bloody Mary! The sample platter was delicious and just the right amount shared with my daughter! Server was an exceptional young man!
Service is hit or miss. You are usually good if you sit at the bar. I've became accustomed to asking for extra sauce on the side so I don't to have the wings respun everytime.
Cons: Boneless wings were dry. Carrots looked like prepared using lawn mower. One person was vacuuming around tables. Pros: nice service, very tasty traditional wings and bear.
Since BWW came to Casper, I have had awesome food, service and overall atmospheric enjoyment. However, tonight was by far the most enjoyable dining experience. Our server, KK was incredibly kind, patient and funny. We will be back!
Food took over 90 minutes to get out to us. The portions are tiny for the price. Itd be cheaper and better just to eat frozen wings.
Cant go wrong with buffalo wild wings although they do have new menus that I'm not a big fan of but I like the new burgers
Good atmosphere. Nice servers. Fast but not pushy. All the sports you could want. Good bar food.
Most amazing experience ever!! Excellent food, drink's, veteran help, very relaxing environment. My up most favorite sports bar ever visited. What more could anyone ask for. A must, check this place out!!!!! Amazing selection of beers on tap the delicious drink's!!! Check out the overwhelming amount of TV's, always sports.
Try the wings . world famous ask for sause tho
Service was great and the food was delicious. Got to watch a rugby game.
Loved it. Always an awesome time. Great food. Wings are not burnt and cooked just right.
Cold beer and good service
Food was good,air conditioning was out and it was uncomfortable.Got my food back to hotel and sauces weren't right.
Did an online order for pickup. The food was hot and fresh, but came out about 10 mins later than the app said it would. No biggie. Just a little piece of info I could share is that the parking lot is not set up great for parking if you have a trailer. Doesn't affect most people, but worth mentioning.
Great addition to the Eastside. It's so easy to make an opinion by driving in the parking lot. But we are usually pleasantly surprised to find open seating no matter how full the parking lot is.
The first time I went here was around 9:40pm after work. A friend convinced me to just shut up and try it. Whelp. Long story short, service was terrible and the food was okay at best. However, tonight I let others talk me into trying it again and I'm happy I did. The cheese curds were absolutely phenomenal with the sauce. I would rate them higher than the Iowa State Fair by an extremely high margin. The wings themselves I'm still not entitely thrilled with. The sauce itself has no flavor outside of just that, meaning the meat itself hasn't infused whatsoever. That might be fine for some people, but not for me. I would recommend The Grumpy Goat on the west side of Des Moines, but this is still worth the money they're asking. Beer pricing is a bit up there but no matter where you go, of course it's going to be up there. None the less, I still stand by it being worth the prices they're asking for.
Was dirty. The whole bar still had 6-10. Trays of old food. Been there b4 I got. There
Just wondering why any time my wife and I come to this place and order wings, we get sauce with wings. Th amount of sauce on these wings is absolutely ridiculous. If you order the garlic parmesan sauce it literally makes you sick to eat it because the sauce is WAY too salty. Service needs work. We also had to give our card to the waitress, to hold our table, before we were able to order due to people walking out on prior Fight Nights.
Good food, good service, waited a good min maybe an hour or more. They got some flies too.
Great service.. nothing special on the food side.
Food and service was good
Place was packed tonight! Before we entered a lady told us “have fun waiting 2 hours”! We were 5 total and they told us it could be a while to be sat down! In 10 minutes they had a table for us and in 5 minutes they had our drinks. Our waiter took our order and even though he was busy we got our food in less than 15 mins he helped me save money with his suggestions and was awesome! Some other folks came at the same time as us and got seated before us and they got their food about 15 minutes after we did! Owell food was amazing as well as the service!
Terrible experience. We went to dinner on Thursday and there were maybe 5 families total in the restaurant. Our waitress acted like we were not worthy of her time. She tossed the silverware on our table to which my FOUR year old stated "mommy why did she throw the silverware at us". She acted like we were wasting her time. She gave us our bill in the middle of eating without asking if we wanted anything else. My husband wanted to order some wings for the weekend for my daughter and him, so you lost out on a sale. She continued to come over and check to see if we wrote anything on our bill instead of waiting patiently until we were at least finished eating. We felt rushed and felt watched. Completely unprofessional.
Awesome food! Great atmosphere and good attention to detail. Recommend the lunch specials you get a lot for just 10 bucks!
Such wonderful staff and amazing food. the waitress name was Tessa. she did not mind running her tail off for me and the kiddo. she was very pleasant and had the most kindest attitude. She is the definition of pure hospitality. Thank you BWW for the food. and a huge thank you to Tessa for making it a pleasant lunch. thanks to the cooks as well.
We sat at the bar, and the bartender absolutely worked her butt off. Super friendly to all bar patrons, as well as making the drinks for the rest of the restaurant. The TV's were great, the food was great, and the staff was excellent. Glad we went.
The service and food were good. I gave it 3 stars because they have a limited menu option now. They used to offer a variety of differences types of food and now it is short, sweet and to the point.
It would have been better if my drink would have been right the first time. The southern chicken sandwich was delicious though.
The food was AWFUL. I used to live in Idaho Falls for 5 Yrs, moved out of state 6 yrs ago. Used to love coming to this BWW, was here when it first opened. This is my first time back since I moved away and I will never go back. The boneless wings were like rubber. Not freshly cooked. I ordered bone-in wings and they brought us a plate of boneless, and they were disgusting. We couldn’t eat them. Beer and service was not terrible, I would give the food and F and service a C-.
Ugh!! I'm too biased towards this place. Great wings, great service, always accommodating.....oh yes, I do remember something though that'll bring this to a 4 star. The bathroom. The bathroom was definitely NOT on point. The toilet seat was broken, it also leaked outta the back pipe. The trash hadn't been taken out and it stunk.... but dang we're those wings and environment of everyone rooting for their team a blast!!
Tuesday night bar service is fantastic. I'm here right now on a Thursday. Waitress has walked by me 15 times in the last 10 minutes with no acknowledgement, I had to asked for a menu after siting here for 10 minutes before that. And apparently she thought I asked for a menu because I forgot today's paper at home. Genuinely really bad service.
Amazing atmosphere, great food and beyond amazing service. Omgosh house packed all I see is services trying so hard to please there customers!!! From greaters to cooks and servers trying their best to make things work. Such a highly recommend place to visit. A++++++ to the Grand Island Nebraska branch of the Buffalo wild wings crew! Wow!!!! Of all the Buffalo wild wings branches I have visited these folks get the TOP GUN AWARD!!!!
Travis was an awesome waiter. Couldn’t stop staring at his magnificent beard. Like it made my mouth water more than the wings did! Great food, great people, great atmosphere.
Great wings always.
Food ok. Waitress was awesome! It was my grandson's birthday, and she made it special!
Just like any other location, annoying children
Nice new location. Great food. Great service.
I’m not one to complain or write reviews but this needed to be said. I went on here to read the reviews and there was multiple people commenting on here about there service hours apart from each other about the same people, if that doesn’t tell you something about the service I don’t know what will. My boyfriend and I arrived at 6:50pm we ordered water & pepsi with grenadine added in, our food was a small boneless and a medium boneless. It took an hour to just get our food and then when we were done with our food we waited 15mins to get our check, We left at 8:15pm. When our server brought over our second round of drinks she told my boyfriend he was going to have to stir his drink because she didn’t have time. First off that is pathetic you shouldn’t tell your customer that, second if you don’t have time you shouldn’t be a server. Also there was a group of people behind us that were sat after us and got there food and drinks before us and left before us but they had a different server. The manger only came out one time and talked to one table and never saw her again. The Ankeny location is our go to but unfortunately we will not be back. Poor service but food was ok.
Kaela was our waitress and being in the business of serving totally understand about turning tables and making the money on turns, but for real 1 refill on drinks for a hour and a half visit entrees with appetizer and just the lack of personality and friendliness. I enjoy comming here but she definitely makes me not feel welcome. I mean talking too a manager would have been nice but didnt seem to have one on duty which was also odd. Again I get it you want money but when we are 1 of 2 tables in the entire restaurant you should probably give some extra effort and talk to your guests instead of sitting up at the bar, feels disrespectful for her to sit and not take care of us wouldnt make any tips being lazy.
Wasn't to happy with the menu . Not much to pick from ..
My first time to a BWW. I didn't think I would like it, but I was very wrong. I got the medium size which gave me three choices of flavors and three choices of dipping sauce. All of them were delicious! However, the blue cheese seemed like a bland mix with no chunks of blue cheese. Our server was friendly, knowledgeable and attentive. I will definitely return.
Very disappointed the visit we had. We were a party of 4. It was fairly busy at the time we were there. It took a long time for anyone to take our drink orders, someone did, then someone else came to take drink orders. It took the first waitress a good 15 minute to bring soda and one was wrong. Then she vanished again for a while, came to take our food order which came out slowly. Correct. But cold. Fries were very cold. So 10 min later she came to see how it was, she did get us warm fries. Compared to other BWW, the food quality here was much lower. The service was not very good They did remedy the problem so I'll give them that. I won't be returning to this place.
Happy hour prices.
This is the BW3 to go to in the metro. The service is great. The variety of sauces guarantees you'll find what suits you. Plus, they allow you to split your order over multiple sauces. I get the Blazin' which really does pack a punch. It is far hotter than the wild. The other flavor I enjoy is Thai Curry, but it is a bit on the saltier side. Finally, the side salad contains a variety of fresh veggies and leafy greens.
Awesome Joint!$$$ Two Thumbs Up Ty Ty!
Normally the dining experience here is great. Quick sit times, fast and good service, and delicious wings. This last time we ordered it to go and were quoted 20 min. We showed up after 20 and my wife had to wait 20 more minutes inside for …
Showed up on Sunday Oct 6 for my bday. Not a big crowd inside and we were seated after requesting table for 13 of us. Drink order taken right away but no refills ever provided. Little over n hour later, food comes out. Appetizers with meal. Fries hard n cold. Order is wrong. Missing food. Had to request new food cuz meat was cold on the nachos. Still no refills. Hour n 20 mins later, remainder of food came out and the chicken strips looks undercooked. Still no refills until we asked. Server seemed a lil flustered. Had to ask another employee for ranch. Not a good experience and after reading the reviews, have to believe not an isolated event. Save yourself the disappointment and drive to Des Moines for a better experience.
Good food! 40 minute wait time!!
Expensive and waiter was not friendly at all, he made us feel horrible every time we asked for another drink, I don't mind the expense so much, but if I'm going to pay that kind of money, I don't want to feel like I'm an inconvenience to someone
It's pretty sad, when after finishing a meal, I think "I should have just gone to Winco and gotten cereal and milk for dinner...". We arrived tonight and waited about 25 minutes for a table. After placing our food orders it took an HOUR for our food to arrive. Well, for their food to arrive. My food took another 10 minutes. It was late in the evening, about 8pm. My 9 year old actually started crying because he thought for sure our food would NEVER arrive. My husband and I actually considered leaving and just taking them through a quick drive through and then putting them to bed. I wish we had. We only saw our waitress a total of 3 times--first to take our drink orders, then to take our meal order, then to bring us our food. She never checked up on us after receiving our food. All our drinks were nearly empty before receiving our food. The food wasn't wonderful. At least it was warm....My husband's wings were hardly sauced. My burger was just ok. My stomach actually feels kinda gross, now. I wonder how greasy my hamburger patties were? We generally weren't impressed. I don't think we'll be back for a long time, if ever. There are better places to eat around Idaho Falls with better food and service.
Sat there for 15 minutes “waiting for someone to clean a table” but there was 10 table clean not being used, while 5 employees stood around and talked. Then the guy with the ponytail came over and made a rude comment to us. Terrible service.
Food was tasty, but service was slow and server seemed to be busy doing side work instead of being concerned about taking care of guests. There was a sold 15 minutes where I didn't even see the server on the floor, the next time I saw her she was on her phone. Less than impressed. I don't go to BWW often, tonight served as a reminder why.
Literally out of everything always. Needs new management. Kitchen is a mess, can't get an order right. Will hand it to the wait staff for trying to make things right. They really have to work hard for their tips. Disappointed every time I come here. Love bdubbs in Billings but Williston location needs some help.
Our waitress was running a wide spread!!! Not her fault. She handled it like a Boss!!! Food was great and so was the beer!!!
Their wings are THE BEST.
Waiter talked to boyfriend forgot our friends food. But food was good.
The waitress was very busy but she did a great job
Not sure why the negative reviews...Tiffani (bartender) was AWESOME!!! Drink was mixed right, food was delivered as ordered, promptly. A small substitution was no problem. What's not to like??? I'll be back!
The wings are good, service is goid but the tables are so close together you feel like a sardine. I felt terrible for the servers trying to deliver food while another was taking an order, there just isn't enough room between the tables.
It was awesome, had the best waitress ever! Thank you for all your efforts, keep up the great work!
Poor service, waited 25 minutes for Luke warm & dry food. Out of fries with no upgrade substitute. Server was on her cell & more worried with closing tasks then customers.
Great food and friendly service
Disappointing. Take out basket not even half full.
Yum yum!! Great place to relax !!
Food was Hard could not even put a fork in it Will not go back for a while
Great food, and the service is just as great. The waiter I had was a local college student who was so friendly and fun. The dessert nachos are amazing...had them for the first time and absolutely loved them. Asian Zing is the best flavour. My friends wouldn't believe me until we got them, so we didn't get many, and then I didn't get to eat as much as I wanted because everyone else liked them so much.
Friendly and fast service and good food.
Cassie and emily are always friendly and happy to see us. Our conversations are always pleasant!
Delicious food, our server was polite and quick at refilling drinks and bathrooms were very clean. We will come to this Buffalo Wild Wings again.
Loved the place, my waitress Tessa Hawkins was very polite and professional, glad to see such a great waitress... Will be back
Came in for the first time in 2 years. It was disappointing to say the least! The wings and frys were cold from sitting under a heat lamp for far to long. The waitress couldn't be bothered because she was stuffing her face at a table in plain sight and folding silverware.....gross btw and very unsanitary! My kids couldn't even get their sodas refilled. When she finally did come to our table and we asked for refills and my husband and I asked for a pint of beer instead of the original talks we had she said they dont do that. Lol okay sure but you asked us in the beginning if we wanted a pint or tall to begin with......um okay. Then when we approached the manager she acted like I was taking too much time out of her extremely busy schedule to tell her what happened. And she basically told me I was wrong slammed my ticket on the table and walked away. On top of all of that the bathroom was so flipping gross i about gagged. Dont go here if you can help it! There are so many better places to go to get much better food and service! What a huge waste of my time and money!
Amazing!
Best wings in the town!!! I love trying there different sauces but original is the best. Good place to watch ongoing games.
Super quick and friendly staff
Great service and wait staff was right in top of it.
First time I had wings there. I tried the Teriyaki, it was great.
Love BWW, but this location is terrible. Arrived early to get a table for a group and the staff rolled their eyes. Then after our appetizers and drinks were ordered the waitress actively avoided our table. One of our party was without a beverage for over 40 minutes, even with attempts to get refills from other staff members who told us to talk to our waitress. Our wings had nearly no sauce, and when we asked for a cup of sauce, they kindly offered to just remake them, only to bring them back with less sauce and tell us that we ordered them wrong when we pointed this out.
Very good food. The buffalitos were excellent. Our waitress, Kelcee was great, but the guy who seated us...not so much. If you wipe a table down immediately before seating someone it’s common sense to dry the seat so they don’t sit on a wet seat...that was really my only complaint though.
Food was good as usual but service was pretty bad. Never got a chance to ask for more napkins besides the ones our silverware was wrapped in. Nobody received a refill. When our check was brought (1/2 way through our meal) our waitress spoke quickly as she was walking away. I have no idea what she said. When I went to the front to pay I had to wait nearly 10 minutes for her to arrive. Apparently our waitress has to take our payment? Don't know if they're understaffed or what. Terrible service. Also had to get our own to go boxes. Our waitress watched my daughter grab them and didn't say a word.
Father's Day food was cold and we waited 1.5 hours to get food. They did rectify by comping our food and drinks. We've always loved the place prior to the bad day.
Served cold food, when I asked have it heated in the microwave the waitress said they'd make a new one, when food came they had made it so spicy it was inedible and I have UC so it was a no no for me.
Worst wings I have ever had tried to eat there now 3 times all ways dry and service sucks waited over a hour every time
It took 15 minutes to get a table on a Friday with empty tables throughout the restaurant. Our server was brand new but didn't have any help. Hour order was incorrect, the cheese on the fries was a congealed gross mess. And I didn't get my ranch until 10 minutes after I got my wings so they were like warm by then.
Worst food and service, do not waste your time or money! I never leave reviews but Ankenys BWW is terrible! We ordered the sampler and small boneless wings and waited over an hour for appetizer food. When we did receive our food it looked like it had been sitting out for a while. The nacho portion on the sampler had barely any toppings, like they just thru a handful of tortilla chips on and placed a few chunks of meat that looked days old. The Boneless wings, motzerella sticks and onion rings were cold and not cooked all the way. Even the beer we had while waiting was foamy and warm. People all around us were walking out and management and wait staff did not care and we’re joking about it. This isn’t our first bad experience with Ankenys BWW but will definetely be our last! Gross staff and food!
The Bar tender was attentive but not hovering. Sweet girl.
Our server was great and she's the best one there her name is Myra. I've been there countless times it used to be one of the best places to eat the service other than Myra every time I've gone there poor. food is always cold when I've got it besides when I have Myra as a server... she is the definition of a server wish more were like her.
Wings were undercooked and we were still charged for a full order when they replaced only half. The Jamaican jerk sauce was disgusting.
Mmmmm. Mmmm. Love me some buffalo wild wings!
Food good, service not so good...
The 3 times ive been here the service is bad you get seated and have to wait 10 minutes for your server to acknowledge you and the food always served cold they hold all the food in the back till the entire table is ready and bring ALL the food out COLD
The wings are great but the wait is not. Pretty sure they forgot about us when waiting to get seated. We were the last after a big group had put their name down left and came back plus they had to ask name and amount of people again once we were the only ones waiting. Once we finally got seated our food took forever . . .longer than the table next to us which sat down after us.
Our waitress was nice, but they needed more help. Food was cold, so lost my appetite really fast.
Beer and wings, you can't go wrong:)
Worst service ever. What ever there getting paid it should be cut in half. Cant take order directions correctly. Ordered 45 minutes ahead and had to wait over 45 minutes on arrival.
A very good place 2 meet and have great time they have a very good selection of foods
I don't think they have veggie sticks there but they do have rude employees.
First time at this location, and the staff was great. Very kind and friendly, the service was tip top, and didn't have to long for my food. Highly recommend.
Ordered a salad & over half the lettuce was slimy & brown, I picked what I could out while our waiter was standing right behind me asking how everything was. He watched me pick through it & didn't say a word about it. In fact a waitress also came by to check on us & seen half my salad on the table, brown as can be & also said nothing. No offers to exchange the meal or anything! I'm not one to complain, things get missed in restaurants, I've worked in a kitchen for over 10 years, so I'm very understanding but that was beyond ridiculous. Mozzarella sticks were alright but I wouldn't choose to go there again...
I didn't like my hamburger and French fries. Our waitress was very accommodating. But To me the food was next to impossible to eat.
Good wings, they have several flavors and great deals on Tuesday and Thursday.
Good food good service.
The food was pretty good. The service could have been faster but the waiter was super friendly and fun! Looking forward to another visit.
The place is clean, the staff is friendly, the food taste good and the price is reasonabl
Now I want to make one thing clear the food was great like always but the service was horrible. They were late coming to us and when they did they were too busy doing something else to listen to us or help us out. The worst part about it was the fact they were not even busy. So yes the food is good but in order to get it, you have to deal with absolutely horrible service.
Wings are really good. Tall glasses were awesome
SLOW. SLOW. SLOW. Restaurant wasn't even 75% full. Food was just like any other BWW but you would have thought for as long as we waited at least the fries would have come out hot. So frustrating since there was no obvious reason why things were so slow.
Poor service. You cant get your food if you don't tip.
Great service on a Saturday afternoon good comfort food!!
Food was decent, hot. Service was average
Server Tessa was absolutely amazing, great food and even better service!
Food cold sent back no better second time. Slow service.
Really good food
Very disorganized. After we had been seated and drinks ordered the waitress took our food order and 1 hour later we left after not getting our food after continued attempts to inquire if we would get our food order. Would definitely not recommend going there
Very decent craft beer selection. Mostly local Iowa brews. Staff were friendly and attentive from the bar.
Great service and friendly staff, good place to stop and eat.
Good food sweet waitress.
I dont know if it's bad management or what but there is a staffing issue at this place. It looks like the bar tender is the only one that does any work around here. I counted 7 waiters/waitresses sitting in a booth on their phones with no service in sight other than what the overworked bar tender could muster. Maybe she should be running the place. Other than that food is good
We were forgotten about, took 30 min just to get water. Took another 1hr to get our food which was wrong. Also not all my food was there then was told they ran out of it. Wings tasted HORRIBLE!!!! Not even I’m sorry or a discount for missing food. Waitress was rude! And never checked on us! This establishment needs new management!!! ASAP!!!!
Kris is the best thing on the face if this planet! She should be the face if this planet or at least the face of bww she's the best bartender ever highly recommend going here
Service sucked.. wings were cold
Food was great, tried their over the top nachos that our server recommended and they were excellent. Food came out fast despite being lunchtime and our server was very attentive. Whole establishment was clean too. Try this place, it's awesome!
The service was the slowest I've seen. Didn't let them go through my order to see if it was right, because they already made me late with there lack of speed, only to get home to find that they can't even read my order slip to fill it correctly. That will be my last time there !!!! The manager better do a better job training !!!
The best wings in town! I had a great waiter who made me the best strawberry lemonade ever as well!
Service was very good. Food was served quickly and accurately. Drinks were kept full. Dirty plates removed promptly. Very nice experience.
Love there wings
Usually a good experience but the last time was a little dissapointing. The manager was actually at the hostess post when we arrived & failed to greet us at all, I mean not even a smile. & kept bugging us the whole entire time, kind of felt like he was watching us & just waiting for us to leave already. Our waitress was super super awesome tho so that made up for it! & of course we always love to see Martie! :)
Service was slow and incorrect and food was cold. The fries were so over cooked they were like chips. Had to ask 3 times for our appetizer which came after our food did. Also came cold.
You know what’s bad? Buffalo Wild Wings! They have a sever who is so high and mighty. She will be rude and then expect a $10 tip. Want a tip? Find a new job. We won’t be back
Great place to eat good and fast service
Our waitress was amazing super sweet an great at checking in.
Don’t order here unless you want your foot 30 minutes past expected order time they gave you, and to be missing food from you order, all while their a/c doesn’t work. Worst Buffalo Wild Wings in Des Moines!
Boyfriend and I waited 30 minutes before we had to get up and get our waitress. No drinks or anything. Almost walked out because she never acknowledged us. Also food took another 20 minutes to get to the table and the place was empty.
Very nice building. We just had fruit flies at our table the whole time
The waiter was nice but the cook left the wings to dry out so the sauce was dry
If I could give a zero I would. Went in with our family of 6 on a busy Saturday. After waiting 30 minutes we were finally sat, after advising the hostess on how to put tables together to make it easier. Ordered chips and salsa that took 25 minutes to arrive, and we had to ask about it. We started a timer when we ordered our food and after an hour asked about our food and our waitress, Ashley, told us that she forgot to put our order in. At this point we went to walk out and asked to speak to the manager. We were told "He will come speak to us when he gets a chance." What an absolute joke of an establishment.
Love this place. This is where I come to unwind, mow down on some wings, have a few beers with the guys and watch whatever sports is being shown
Meh. For a place that specializes in wings it was just meh.
Server Antjuan was very kind and respectful. I got the buffalo boneless wings and asian zing boneless wings. Both were delicious. Had to wait about 10 minutes but was worth the wait. Antjuan was patient and just pure amazing.
Service wasn't good and all the wings came out on one tray when it was an order for 4. 2 stars because i really dont expect service to be any good at this franchise any more and i do like their wings. I saw other tables getting frustrated with service as well which made the commonality lessen our frustrations.
Great place to eat and drink and have fun and watch sports on tvs
The food coming out of the kitchen was kind of slow initially because it was all you can eat wings night. All of the wings we received were hot, juicy and flavorful. My wife really enjoyed her burger, too. The icing on the cake, per say, during this visit was the service we received. A prior visit with our son, daughter and son-in-law left us questioning the quality of the service here. During this visit, the service provided by Missy was fabulous. She garnered a full five stars from all four of us for her efforts.
Me and my wife had wings that barely had any sause on them, it was just squirted across the top of basket, barely. When approached waitress about the issue was offered a side of sause. Which was fine until on check I noticed that I was charged for extra sause. Which was NOT extra, because there wasn't any to begin with. Thinking they could save money somewhere else besides making their product cheaper. Not going back for a while, so they just lost more money.
Recognize the Queen's, don't cater to the Caucasian crowd, recognize that diversity has value too and make them feel just as welcome as the privileged whites who you're banking on for your commission.... Little did you know that your gratuity started at 76% and dininshed expanitally EVERY second my family was ignored....
Excellent Sports bar lots of screens to watch different games. Chicken tenders and chicken wings are delicious. Prices are OK.
Really good wings and onion rings. Server named Emily is a true gem!
Always great when the wait staff is outside lighting off fireworks in the parking lot during business hours! Very unprofessional!!! I get that it's close to July 4th but there are hotels and other businesses around and tons of cars. Just not smart!
Great food and excellent service!
Service was slow,. We were seated in the back and forgotten about. Good thing the busboy asked us if we'd been taken care of. Our wait staff sucked, we still tipped him,. But he would of gotten a bigger tip if his customer service was better. Hostess wanted to keep on sweeping instead of seating us. Just over all bad. Food wasn't as good.
Great service and great food. Depending on how many people and order size you will get your food fast. Watch out for spicy wings if your bit used to then, you will regret it the next day.
Our food was awesome our waiter was also awesome, overall I was very impressed
Nice place, great service. Usually very busy and have to wait to be seated. But it's worth it.
Card scanner was a bit glitchy but other than that was amazing.
The food is good, but the wait takes forever. My wife and I have gone to watch games a few times and we order different wings. They are actually phenomenal. Though I cant vouch for the other food, I stand by the quality of the wings. The hour long wait time makes them lose a star though
The Walmart wings are better . service quality wasn't good. Have to look for waitress even though not to many people almost empty .
Food was as expected. I wanted a pub pretzel as appetizer and they were out!
Great place to order out from grub hub or door dash
Excellent food and service!
Service was slow. Took forever to get our food. Food was good tho. They were out of some things. Tables sat uncleaned for an hour. Was not busy! Dessert portions are dreadful
Triple xxx exsperance my goodness great food tonight and great waitresses
Do not eat the blazing wings unless u are god him self they should be illegal to serve... One bit and it ruined my hole meal an I through up in there bathroom floor. Then left without telling anyone lol... So just a heads up
Not what it used to be! Less and less of a fan.
Service was slow, waitress never came by to fill my drink, waited 45 minutes to get 9 wings, and they were not that busy.
Service and food used to be great back in the day, now serivice is extremely slow and they always seem upset and the food keeps getting worse, I havnt been able to order any wings without at least 2-3 of them coming completely dry with no sauce. Probably wont be going again. Witch sucks cause I used to love it!
Wonderful people even when very busy
When I ordered my food I requested no blue cheese and as you can see by the picture there was blue cheese added to my salad. It took them almost an hour to get my order ready when it said it would be ready in 20 minutes, and blamed it on the onion rings.
The older waitress with braids couldn’t get her name was one of the rudiest servers I have had. Love the food but won’t be coming back if I get her. Asked a simple question and she rolled her eyes at me and got real sassy. Don’t appreciate the attitude, she needs to fix it or be gone.
The wait was minimal and the food was good. Three peoples meals and desserts were 58.00.
Great food! Fun atmosphere! Fair to good customer service.
I have ordered take out 3 separate times and all 3 times something has been incorrect when I go to pick it up. Forgotten fries... wing count is wrong... incorrect sauces... This just on lunch for 2 people.
We had a new waiter but he did fantastic and the food was amazing
Cortney is the best server they have
Good food cold beer good service
Love this place and the friendly staff and management! The food and atmosphere are great as well.
Had honey mustard boneless wings, pretty good with blue cheese
Ordered online and went to pick it up. Food wasn't ready at the time they said it would be so I had to wait about 15 min.
Friendly servers food was ok but no sweet tea. I thought they were all the same.
Went in tonight for Bogo night kris was our bartender and she was amazing! Great service and very friendly food was great and manager I think her name was tanya was great checking in on us. Will definitely be back
KK was amazing and the food was amazing!
Excellent food, fast service and waitresses check on you often.
Buffalo Wild Wings is like any other restaurant except if you come with a huge group of people it will take forever for your food to come out, once the food got there it's great I also tried half of the spiciest Wing that they got and let me tell you that burned my mouth. Luckily they give out chocolate milk for free if you are in pain from spiciness. or at least the waitress took pity on my poor burning soul because of spiciness.
Good food, or server was fast and friendly. Had the street tacos and they were very tasty!
Kk our server was great with us and the food was delicious!
Ordered the endless wings. First time everything was cold and waited for 30 minutes. 2 hours later went to the desk to get a ticket and had to wait for wait staff to complain about a recent quitting waiter that happened before we got a ticket then threw my card on the ground and walked away. came back with receipt paper and finally got a ticket
The food was very good as usual at a Buffalo Wild Wings and the service was awesome!! A definite go to if you are in the area!!
Great food. Plus our server was AWESOME!
Always my favorite sports bar. Love the boneless wings best.
Food was OK, but service was not good at all..... Was just me and I only saw A waitress/waiter right after they sat me, to take my order, and delivered my food....... My glass went empty 3 times and the second time was empty from before she took my order till I got my food and the last time it was empty for over 30 min till I stopped someone to get my check and leave...... None of them seemed happy to be there at all and it was before dinner rush.
Bloody Mary mixed drink. Can't taste the vodka. Did they just add water?
Service quality here is a coin flip at best. Same with the food expo. Standard BWW otherwise...I have yet to see one manager on the floor keeping an eye on the front of house. With all the young inexperienced kids working here you need more oversight.
Emily and Bree are the best! Super cool and nice to be around. Five stars for me!
Food good service way slow
Awsome food but we had very bad service
Emily and bree rock this joint. So fun to be around!
Service was amazing and was the best experience I've ever had at buffalo wild wings. Our server Tessa was on top of everything at every moment.
Smells bad service sucks and the orders where wrong 2 times in one night
Music way to loud. Couldn't visit. Probably will find a quieter place to meet friends. Food good. Service good.
Service is terrible, there was 5 of us and we all ordered and not a single order came out correctly.. had to wait an extra 30 min to get our food.
Best wing flavors around.
Good for good environment
Food and service was good. Good atmosphere. Lots of TVs with sports. Enjoyable evening.
Good wings. Good for families. Lots of sports
Wonderful place to learn about plants and flowers . Nice folks
Andrew the Hospitality Manager made a point to introduce himself and chat awhile. We found out that we had Tampa, FL in common. Julia the Bartender was very personable. I'll definitely be back when I'm in the area! I also want to add that I met a gentlemen named Wendell (sp?) who is a regular. He's a retired school teacher and football coach. He and I chatted about Minnesota as we had this in common. I'm truly looking to going here more often even though I live in Columbus, NE. I had a great day thanks to these three (3).
Kris was the bartender! She was absolutely amazing! Food was great service was great! She out does the bartenders in Vegas! Great personality! Will def be back again!!!!
My bartender Stephanie was great. Best margarita I had in awhile.
Great food! Used their app! Then just picked it up!
We waited 15 minutes for a server to come to our table and it wasn’t even that busy. It took another 20 minutes for our appetizer to come out and our food came out 5 minutes later. The bathrooms had sticky floors and no paper towels. We will not be dining in anymore and the sad part is we are pretty easily pleased and enjoy tipping for good service. (I was a server) Greet us, feed us, keep our drinks coming and BINGO, happy people.
Good food, but slow service
Our waitress was awesome. Food was quick and good. I will be back.
Had a great waitress, but most our food came out cold. Needed 2 orders of fries to replace the cold ones---got one right away, 2nd order not til after done eating. Guest getting wings said they were very good.
Ordered carry out and our wings were ten minutes behind schedule. The food didn’t taste fresh and was undercooked. The staff was friendly.
A place that never dissatisfies me. My lovely server Daisy was so kind and patient with my grand kids. As well as the hostess Skar very kind on sitting me and my grand kids and getting them tablets. Buffalo Wild Wings is the place to go.
Hit or miss. Sometimes great food seasoned right. Other times hardly any seasoning on boneless wings and have to ask for extra. Depends on server as well.
We came in to meet a nice gentle men who sat us. Then some girl came by was very rude and a poor attitude to us when she took order for our drinks. Then another young lady came by who was very polite and took our order then we didnt see them for a half hour, so we had one of our group members go up and ask what's wrong (the first girl was the girl we asked) and she dodged the questions our member asked and said how old is your kid in a way that felt targeting and almost threatening. Then we get our food cold. Although it tasted good the service and quality of food was garbage. The place isnt even half full, bar included. They charged us for stuff we didnt even get. We were charged for a 20 ounce cup when we got a kids Togo cup
I sat down and waited for quite sometime for someone to serve me.
I want to go to Buffalo Wild Wings. I want to wait half an hour for my order to be taken. I want to get drinks and only drinks as I wait desperately for my food. I want poor customer service and my server to be emotionless displaying anger over his life choices. I want him to mess up my order to an unbelievable degree. I want to see the same football game on every single screen whether whether it be in front of me or behind me. I don’t wanna be able to tell what’s happening on the screen I want it to be merely a suggestion of sports. I want to play Texas Hold'em on one of the screens and beat people who actually know how to play. I want to admire the party room from a distance, intrigued at the speed in which they get service. I want to go with locals that refuse to call it anything other than “B-Dubs”. I want to be berated when I order boneless wings. I want hours to pass before I get my food and when I get I want it to be room temperature. I want the wing sauce to be mostly water with a slightly chunky texture and I want wings that consist of mostly cartilage with as little meat as possible. I want to get fried with the wings that are mediocre to an unbelievable degree and I want the fries essentially be raw potato that is merely cut vaguely into a fry shape. The chefs must have a criminal record for he is serving prison food. I say that I’m finding everything alright to the waiter when asked even when everything is anything but alright. I want it to all be too expensive and for my wallet to cry. I will have filed for bankruptcy merely to have an overall unenjoyable and borderline tear inducing experience. I want to regret going there and come back a week later. I want to go to Buffalo Wild Wings, and I want to hate it every time.
Had cheeseburger it was cold! Wife had boneless wings not very good at all. Service was average for this area. Would not go back anytime soon. Never refilled drinks.
On 12/07/18 my wife and I walked in just before 1:00 p.m. We waited there at the front greeters station for a few minutes, no one showed up to seat us. 3 months earlier the waitress brought my wife's drink to her ( not mine ) and we never saw the waitress again. We left a couple bucks on the table for the Tea. We walked out both times and are done with this joke of a business.
The service was slow there was only eight people in place and when I got my wings they were very cold and tasted like dishwater.
Wings were fine, they were not labeled properly for what we ordered so it was a guessing game on what was there. It was better when they came out on there own trays.
Horrible service. My husband and I spent over $80 on the app.... waited 40 minutes... was told to be there at a certain time. Arrived.. paid.. TIPPED THEM!! And my husband waited ANOTHER 40 minutes for our dinner.. when opened my meal on the way home.. Completely Stale and cold. Didn’t get my drink that I ordered... I could go on... it was absolutely horrible. I tried calling the manager right then.. sat on hold for 20 minutes.. nothing.. When I spoke to the manager James (the next day)... it took two days for him to call me back with information on what they were going to do to make it right. Instead... he tired to justify how we were treated!!!!! WHAT!! He said he would return half my money
Nice bartender. Great food
So far, every time I've gone there, the service has been fast, and the servers are always pleasant.
Usually has good food, have had a couple bad experiences with their chicken, separate dishes, but mostly good. Wait staff can be iffy, have had some amazing waitresses, and some horrible ones. Both young and old alike. The atmosphere is a hit and miss for me. The bigger the crowd, the louder the music, seems to be the policy, and it gets to be too much cacophony for me at times. It would be nice to have the trivia tablets accessible at the tables without having to request one. Everything I ask for one, it never shows up, which is unfortunate since I love to play the trivia games.
It was awesome experience. Our waitress K-K is awesome and she is really nice!
Sauce ain't hot. False advertising. But delicious and on time with order.
Ordered chicken tenders and they were so crunchy it was hard to eat them.
This place has gotten way too expensive in the past few years. The food is still good, but I would not recommend getting wings. You're better off buying a burger, you can get cheaper better wings from other places.
Went to BWW in Grand Island. Got seated fairly quickly. Took awhile for the waitress to take our order. And, took forever to get our food. Have always had issues with their service at this restaurant.
Kris was the best bartender ever! Currently in town for baseball and come back to BWW just for her! Service is amazing and food is great! Will definitely be back to see her again and have some wings!
I heard from multiple people and reviews that the service was horrible, so I went in a little discouraged. However, we were out in an hour with our drinks delivered in under 10 minutes and our food was out in less than 30. I was pleasantly surprised at the quick service, and our waitress was very nice! Maybe they fixed their problem, but it was great for us. I will be returning!
Good food and service. Only gripe is that they gave me mildewed wet wipes. Gross. Had to immediately go wash my hands.
We arrived with our grandson and daughter and ordered food with the drinks because we knew the little guy was hungry. We didn't get our food until 50 minutes later (we ordered food when we ordered drinks) with 2 requests for the manager. The waitress was great. The manager helped bring us our drinks, so he remembered us. We were upset-- the manager completely owned the situation--and apologized. I believe it took him time to get to us as he was in the kitchen helping and something must have happened to make them short handed. The food, once we got it, was very good. Again, waitress and manager were great. Manager had great customer service skills and addressed our concerns appropriately. We would visit again.
Usually don’t have any issues when dining it, but take out is terrible. I show up 5 minutes before my food is supposed ready and it comes out 15-20 minutes later, cold, hard and terrible. I’d advise people to not do takeout.
Kris is great! Started coming in a year ago and return just for her! Service is great and she's amazing. Food is awesome always get parm wings. Will continue to come back here.
Came in at 10:25pm, stood in the front waiting for service for about 10 minutes, there was a worker vacuuming and still didn’t get acknowledged. We would understand if it was cutting it close, all they could’ve done was let us know. Will not be returning to this location anymore due to lack of service. Sad because it’s the closest to our house and newly built. Last time I came to this location I got seated but it took 20-30 min for a server to even introduce herself and get drinks and our order going. She said she isn’t our server but clearly we were sitting in her section. I’m a server as well and these employees need to be trained again on customer service and they need to have urgency when it comes to customers. Good luck in the future.
Service can be decent but it doesn't gain them a better review. Every time I go here I'm reminded why I shouldn't come in the first place. The wings really aren't that great, and the boneless ones have more breading than meat....very low quality for the price. Last time I visited I got an extra long hair that was in my chicken. Completely ruined my appetite and their idea of fixing it was to replace my order. Won't be eating here again.
Overrated cold food bad service the fat gal was my waitress instead of walking around us she has to squeeze through a gap making everyone move
Always great for a cold brew and wings.
Best grilled cheese in town. Wish they had fish sticks though, those are the best.
I love Wild Wings. Expensive, but very worth it. I love the ultimate nachos, and of course, the wings are fantastic.
It was a really pleasent place and good
KK was our service and she was absolutely fantastic and she was super fun to talk to and she’s awesome ;)
Awesome burgers.
Came here on BOGO night had Sam as our Server she was very awesome gave great service.
Really bad experience over an hour waiting for food didn't get what we order and the food was cold very poor costumer service.
Nice service, great wings, clean, and a friendly staff
The hot wings looked like they were sitting under a heat lamp for an hour, we paid $20.00 for the large order, they were hard and taste less, mens bathroom had vomit all over it, husband had to go to the next restaurant over, I was really hoping for a better experience !!
My wife and I were there at the busy lunch time. We had a short wait to be seated. The service and food was great. The manager made it a point to walk around and ask virtually all of us how our service was. The people that work there have a great teamwork atmosphere. We were pleased with our service.
Always good but expensive
Good wings. Not the greatest value though for the price.
Great atmosphere and friendly staff. Can be super busy, but fun also. Good game day food.
Very crappy service our waitor seemed to be more focused on walking around then actually giving us our food, we also did not get what we ordered but didnt complain about it tho the food made me sick and my friends didnt enjoy the food either. I recommend you dont come here.
Service was not good. Seating took too long. Too long to receive food
This b-dubs does a great job at saucing the wings. Not stingy like some locations.
Really good food but the wait time is very long.
Don't go here with a party larger than 2. Service is horrendous. Out of the three times I have gone here in the past month, not once did I receive wings that were warmer than room temperature. Most recent visit the server didn't bring all the drinks, didn't bring silverware, and forgot two of the orders completely. This all being with only 6 other parties in the whole restaurant. Took two hours between sitting down and finally having out check's processed. Almost every order was wings. Used to love this place, don't plan on returning to this location again.
We were seated relatively quickly given that we had a group of nine and had not called ahead. It was also during their lunch hour. The staff was friendly and the food was good. I never had to worry about asking for a refill. They provide tablets with games for kids.
Worst service I've ever had at a restaurant
Really nice location and more TVs than are needed, but you won't lose track of a game.
It's a Buffalo wild wings, I thought they could have used more sauce on the wings, but they were pretty busy... But when are they not?! Lol
My wrap was good but I got 1 carrot stick and 1 celery stick, and my kiddos kids chicken was rock hard
The food wasn't very good and we couldn't hear very well bc the music was so loud
Place wasn’t busy but simple order was wrong and to remedy it....They took the burger back, slapped on a new bun and brought it back. Could still taste the pickles on the meat.
Excellent service and good food
Staff was great even coming in late on a Saturday night. Food was prompt and delicious. Beer was perfectly cold and the bartender even added extra oranges for me!! Every staff member we encountered gave a us a genuine greeting.
Our lunch bill was $90 for two adults and one child. The service was fine, but I think we're at the point that Buffalo Wild Wings has become so big that they can just charge whatever they want for average bar food. We will only be going there if we are part of a group that chooses it.
Immediately greeted me and took my order. Fast service and good games playing at all times. Enjoyable.
Had an awesome experience, kris and kk are amazing!!! The food is great too! My life is now complete meeting these 2 beautiful no gorgeous no that isn't the worst they exceed aphrodite.. will be back to be in there presence again!
Overall, the restaurant is clean and the food is consistently good. I gave them 4 stars and not 5 because service has not been the fastest for my husband and I the three times we've been there. It seemed like we were forgotten the two times we sat at the bar, but the wait staff outside of the bar is friendly and attentive.
Emily is always great. Knows what we eat and drink and always friendly!!
KK best server ever!
Great service really friendly thanks KK
Forgot the wings that were ordered, fries that came with the burger were cold, but at least the burger was good. Alot of servers, but they spend most of the time standing around talking. Wasn't worth giving this place a second chance.
Great Wings and sauces, but they do serve other stuff...LOL.....fun atmosphere and always lots of tv's...wait staff is friendly and checks back often.
What happened to the Ankeny BWW's? We have been visiting this location for years but after our experience on Saturday, we won't be returning. We expected it to be busy due to the basketball tournament but it wasn't at all. We arrived at 5 pm and were seated pretty quickly (5 of us). Placed our drink order and ordered the House Sampler appetizer. Then we waited and waited (20 mins) for the waitress to return to take our order. We placed our order and also ordered an additional appetizer of cheese sticks with a side of ranch. We waited and waited some more and a different waitress brought out our cheese stick appetizer. We mentioned that we had also ordered the House Sampler (30 mins ago) and wondered if she could check on it. No ranch dressing for the cheese sticks either. Another 20 mins later, a different waitress brings the House Sampler and walks away. We realize we don't have serving plates to divide the sampler. Another waiter walks past and I ask if we can have some plates. He says, "Just a minute." He then goes into the waiter's station right by where we're seated and stands there as our waitress is on the computer screen. We wait for 5 minutes and my husband turns around and asks him again, "Can we get some plates." He rudely snaps back, "Yeah, I told you to wait." (He's still standing there, not doing anything). At this point, I get up and go to the front cashier where three employees are standing there. I ask for some plates so we can eat our appetizer. They tell me they no longer have plates. I ask them how we're supposed to share the appetizer and they shrug their shoulders. I asked them where we're supposed to put the ketchup or how we're all supposed to eat the boneless wings off the platter. They reiterate they no longer have plates. I sit back down and another waitress comes over and we express our concern that we have no means to divvy up the appetizer. She then says they now have trays and brings us trays with parchment paper to eat off. Five minutes later, the cashier brings over a small bowl and says, "Will this work for your ketchup?" Our food is served an hour and 30 mins after we got there - and they finally bring out the ranch that was intended for the cheese sticks (which was the very first thing they brought us). The food itself was good but the service was slow and the staff was rude. We will never return to this location.
Great service and food
The BDubs at Dawley Farms has been the best in both quality and customer service. It's the only one I will go to in Sioux Falls
Wait time was incredible. Seems like they are always understaffed.
Server was very good but the wings wasn't that good tonight. I've had better at Buffalo Wild Wings. Also witnessed another employee eating wings behind the Host Table where you are greeted upon arrival. I hope he washed his hands before going back to whatever his job was.
Todays service was very slow. It felt as though our server constantly forgot she had our table. Slow in getting a menu. Slow in coming around to take our order. The food arrived with a temperature that would indicate it sat for some time before it was served.
I went their and got take out,food was great and service was awesome thank you....
Food was good, but took a really long time to come out, even though it was not at all busy. Had two different wait staff, both were mediocre.
Horrible service, waitress ignored our table and forgot drinks. We waited over an hour and half for our food and it arrived cold. Will never return! Not suggested.
Ordered wings, street tacos and two orders of fries. After waiting an hour the only thing that arrived to the table warm were the wings, manager offered to take the tacos and fries off our bill which seems rather obvious because we didn't eat them and sent them back and offered no other incentives for our inconvenience, not impressed what so ever.
Great wings, excellent service. Highly recommend
Service was good. Food not so much, ordered wings and they were soggy and moderately warm. For a place that specializes in wings I really expected better. Server was attentive and sweet.
Awesome place. Good food. Comfortable and great service
I gave it two stars because I understand that it’s a Friday night and they are busy, but what I can’t stand is catty coworkers. The front desk person was in the bathroom and this one server came up to help us, she was nice but made some side comments about they person working pick up and admitted “She had no idea how to work it”. The manager I believe Joe came and took care of me, he was super polite and apologized about the wait. The girl working the front desk came back from the bathroom and had this sarcastic rude attitude and her and the other waitress kind of got into it. I find it seriously unprofessional when you have this catty attitude. Grow up. Other than that I love their wings.
She is very nice .we received great service thank you KK
It's a good place to shop
Great service but kitchen was a little slow
We waited 15 minutes for a wait person to appear. It took 30 more more for food. Asked for coffee. It came in a paper cup, no refills. No cream or milk available for coffee. Some of food ok, rest not. Would not return. When I read reviews, just before posting mine, I was appalled. With the amount of poor reviews, how could corporate not recyify the problems?
I love the loud atmosphere, great for those with louder kids. They also offer tablets to keep them busy
Food was good, took right at an hour to get our food.
Ordered carryout online, for whatever reason their online system wasn't working correctly and my order was never submitted. Staff were apologetic, took my order at the counter and had it ready within 10 minutes. Great service, thank you.
Sucks. Wings over cooked. And excuse me but when the entire patio is open, other than table we were at. Did you really need to set the next group, arrived 15 min after we did, at the very next table. How about a bit of room the entire rest of patio was empty. So much for enjoying the evening. Got a to go box and left. Will not be back to this location. Have been to 5 other locations in last month. In 3 different states. This location sucks. Will return to the others during our travels.
I had Tessa Hawkins, as a server she did excellent was understanding and made sure we had everything we need when we asked! Thank you Tessa for taking good care of us when we where there!
The service was good, our waitress was nice. However, my Teriyaki wings were so salty, I couldn’t eat them! My Husband didn’t finish his food either. The waitress took my wings off our bill!
On a slow day four of us came in, I ordered couple appetizers with my drink then ordered food later. My meal came an hour later cold, they forgot the appetizer which came out last cold as well. They messed up the other orders that that came to the table as well. The server was nice but sparsely came around. About 20 mins to pay the check. Just disappointed with the whole order.
They don’t even deserve one star. I received my appetizer after my main course came out. Waitress took forever to do everything and it was a very slow day. No one greeted me at the door. I had to stand around and wait until someone felt like doing their job. Never going back.
Food tasted horrible, it was not fresh chicken by any means.
Got right in and sat at the bar. Service was great and our food came out quickly. One of our favorite places to go have a beer and some food when we are in Grand Island.
Good food. Terrific beer options. Well taken care of. Will be back.
Great atmosphere for sports and wings
This place was DISGUSTING, the waitress was terrible service was terrible . They didn’t have burgers , potato wedges , chicken tenders and other things available . The waitress brought the wrong food , forgot to bring my dessert made correctly the food took FOREVER . No one In a table of 6 people enjoyed there meal . NOT TO MENTION the floor was DISGUSTINGLY dirty , there was food on the floor every where . NEVER AGAIN . Who would want to eat with this as a view zoom in to these pictures this place definitely does not need to be open they need to retrain there staff .
Enjoy this establishment - clean operation that serves tasty meals.
Food wasnt as good as it used to be. Service also wasnt that great either
Terrible! We got sat down and no one got us drinks for ten minutes. Then the hostess finally got us drinks “while we wait,” her words. Then our waitress finally came about 20 minutes later. We ordered appetizers and our meal all at once so we didn’t have to wait for her to come back for our meal orders. She was very confused with my fiancès order so he reiterated it 3 times that he wanted a pretzel with queso and a quesadilla. She said the wait would be 20 minutes. 40 minutes later she brings our appetizers and told me my wings would be out shortly. She didn’t say anything about the quesadilla. We knew then that she still hadn’t gotten the order correct. I tried to get her attention several times and she never came over. Then she finally brought my wings and I asked about the quesadilla and she said we didn’t order one but she’s put in the order. I told her we weren’t waiting for it but we should get something taken off our meal. She said she’s get the manager and left. We both tried to eat our food but the queso was burnt, and the wings were soggy so neither of us really ate much. She then came back over and she the manager would pay our bill but couldn’t come to our table for 45 minutes! We left and left our full meal practically untouched! WORST BWW EXPERIENCE EVER!
Nice people that work there but I don’t know if there kitchen is always under staffed but 9/10 times i go there it takes a ridiculously long time to get your food
Wings came out cold! I asked for coleslaw with some 'juice' in it. It came out dry as a bone! I've been to BWWings in other states. I don't think the chain is consistent location to location. Definitely wasted my money this time! Oh, I might add that I took the challenge in NJ location and smoked it !!! Twelve of the hottest in six minutes. No pic on the board and no t-shirt! Big rip-off!!! Never go back!!!
Food was good
Service was great the people are friendly and the food is fantastic
Great place for sporting events. NFL playoffs Saints and Eagles!
It the best wings I love them
Hate the wait but love the mango habenaro wings. So I wait
Fast friendly service. Came on a busy day and had a take out order. Almost forgot my drink but I was understanding because of how busy it was. By far my favorite Buffalo wild wings in town.
The most shabby, none skilled customer service BWW I've ever experienced
If you're a sports nut, you will love it. But if you are going out for food, go somewhere else! Food is awful and overpriced!
Food was good. Waitress started out good, but as in most restaurants, she failed to pre bus the table until we stacked it up and handed to her.
We got our appetizers, but for the main meal, our food was not all brought out at the same time. Hamburger cut in half fell apart when they cut it.
Food wasn't to bad, service was bad! Messed up my order, then messed up the bill. Ate most of my meal without anything to drink.
Cassie is the best. We come in all the time and she always on top of it!
Stopped in to get bone-in wings and they found out that on Tuesday they no longer do that special sorry you guys have lost my businessthe new special is buy one get one free for boneless on Tuesday if I wanted boneless I could go anywhere else in this town to get them
Food comes Hot not cold, that's a plus
The waitress was so kind. She took great care of us after a long shift. Way to go Kaylyn. You are what makes a long day a little bit better! Thank you from nurses everywhere.
Great food and great service
Try their deep fried cheese curds!
We don't go often because its out of town a place we don't get too often and its pricey for people with l oily w amount of money to burn but very good food I don't think errr have ordered any food or drinks we didn't like. Only thing we don't love is the bill about 1 tonne per year is enough for us to spend we'd love to go more often but maybe when I find a job that pay better
We love BWW but the last time we were there we had to wait well over an hour to be seated after calling in advance for a very large party for a birthday.
The food is as good as any BWW, but the wait staff leaves something to be desired.
My friends and I went in here tonight and the service was awful. We ordered two bud lights and watched them sit on the bar from our table for ten minutes before we received them. After being upset with that I was even more turned off because the wings and fries I received were cold. Nowhere near from being appealing to eat for a restaurant. The server visited our table three times in the span of an hour and a half, his name was Dan. They forgot ranch on my order and I mentioned it to him but I was still charged for it. The experience completely turned me off and I will not be back. I'll be sure to share my experience with other people.
Great food. Awesome service
Good food friendly, helpful service.
Fast service, and of course you get good wings.
Had the worst time ever last night bunch of workers but no clean tables when i got my order of fries they were cold told the waiter n she took the fries n the kitchen n tried to play it off like they were fresh bt were still cold then there was hair on my chicken i will not be going back to this restaurant ever
If you love extremely Hot wings this is the place. Hottest wings in town. DELICIOUS!!!
Good food as always, but service was extremely slow.
Ordered online and got home with only one of the four items we’d ordered. Called and they said they could send us a coupon for the next time we ate with them.
I used Uber eats and I wanted honey barbecue boneless wings and they gave me some other sauce I’ve never seen nor tasted. Fries were cold and stale
We recently visited Casper for the first time. We went to BWW on 2 separate evenings and Kris was the server and bartender. She was prompt with her service and very friendly the first night! The second night we went back hoping she was there again and she was! She was absolutely GREAT!!!
Watched a whole quarter of football before our food came out. Food was cold and gross. And then we waited forever to get our ticket. Waitress had to walk past us constantly by chose to ignore us. Was happy to finally pay so we could leave. $0 tip. Get your act together BWW service and food used to be better than this.
After waiting 45 minutes we finally got our lunch, with no update from our waitress or even a check in to see if we needed something while we waited. Then when we finally got our lunch it was luke warm at best. Plus, someone in our group ordered boneless wings, but not surprised it was wrong. Very disappointing!
We went there for a birthday party of 10 people. We got in fairly quick but after that things went downhill. Drinks were kept full and food come correctly. However the quality of food wasn't very great. Me and my wife ordered a sampler platter and it was just ordinary cheese sticks, and the nachos were horrible. The cheese curds I ordered were generic ones right out of the bag. After paying the bill the waitress never come back. We had to recruit another server to order another drink. I really thought this place had better food than what we were served that night. Bottom line were not making any plans whatsoever to return back!
I saw one of the cooks come out of the kitchen caked in sauce, staggering and smelling like weed. Normally one would think the cook had gotten high and then spilt sauce on himself. However i saw his pants and shirt up close and having seen "Orlando" on more than one trip, i can attest to the fact that he is ALWAYS dirty like this. Someone should call the health department because it is not okay to let an employee come to work in discusting clothes. Having run a resturant before. Health code states that the employee should be warned the first time and sent home when they are not wearing proper attire. Filth riddled clothing head to toe is NOT appropriate attire.
Our server KK was wonderful and the cajun shrimp poor boy great this was our first time eating here and will definitely be coming back
It was awful ! B-dubs in Ankeny was the worst dining experience in my life. I was with a party of 7. 6 out of 7 ppl. Couldn't eat their food. I ordered the All American Burger (Double) with bacon and fries with a side of mac n cheese. The meat patties were thinner then McDonalds patties, and very burnt. There were maybe 20 fries on the side ( I might be generous saying 20 ), the burger was cold to the touch in the middle and the fries were cold and rubbery. The mac n cheese was edible. Every one else ordered boneless wings that were cold and tho had a decent amt of fries , there's was also cold and rubbery. Even the 5yr. Old wouldn't touch his food. Mgmt. comped a few items. I definitely will not return. I would give a negative 0 but my review wouldn't go that low.
We waited over an hour after we sat down to get our food. It was cold. 3 of the 6 orders were wrong. The waitress didn't apologize and avoided us our whole visit but she DID take the purchase of the tree wrong orders off our tab.
We waited over an hour for our food and all we ordered was wings. I personally will never go back we had 5 different seasonings & sauces and they all sucked. I would give zero stars if I could!
Service was fast and great. The waiters were very friendly they checked if everything was okay and asked if we needed anything else. Thank you for the great service!!!
Incredibly slow service. Do not come here if you are hungry! Even ordering online and coming in for pick up I had to wait a half hour for my food.
Good food. Good service. Fun atmosphere... especially if you are a sports fan!
Not a lot of people sometimes but football season's coming around
Good food. Friendly people. Bar tender could be a little friendlier but overall good for Casper!!
3 good experiences wiped out in one trip today. Took 20 minutes to place our order, then an hour later our order was lost. Manager talked with us and took care of problem and food was free and good. 2 hours in BDubs was tedious.
Kk was our awesome server. Enjoyed our evening.
Great food, good service
We've been there quite a few times. The last couple times have been a disappointment due the the service, or lack of. We'll be going to the Louise Ave location going forward.
Food was great service was lacking
Slow service, dirty tables every where, food on the floor at 430 in the afternoon. Sad experience by the child staff.
Good food. Attentive bartender. Priced right. Cold beer. Only downfall was I ordered a caesar salad and the kitchen didn't tell staff they were out of caesar dressing. Instead, they put honey mustard on it, thinking it should pass for caesar, lol.
I love working there and the food is very good
Great food!!! And service was great
Great wings and friendly staff
Wings dried overcooked no chips anymore probably won't go back
Little bit spendy.
Good food but very pricey for what you actually get!
Every experience we have had here... SUCKS... the food is ALWAYS COLD. service is never good. I will NEVER come back again. I wouldn't even give it 1 star but I have to, to post the review.
Dylan and the “bro” with the long hair should be working somewhere else. I watched Dylan stand around while he asked a hostess to wipe off a table. We waited 15 minutes until the the guy with the long hair (we’ll call him ponytail) made a rude comment. Dylan and ponytail made us feel like we were causing a problem coming in. Not like we pay their check. Wouldn’t recommend. It was 2 pm btw. Not busy.
Great food
Arrived, sat our selves, waited for a while about 20 minutes, finally some one got our drink order, 30 minutes go by drinks finally show, 20 more minutes “oh did you guys want to make an order?” So we put our order in, a few more tables around us are sat, immediately their orders were taken, and almost seemingly their food arrives, still nothing for us, a little more time goes by we ask if our food was coming out anytime soon, 5 minutes after food shows all of our food is cold and stale, when we told the waitress about our food, she asked if we wanted our food redone, I had asked for them to be redone, she took my order back to the kitchen, 20 minutes goes by she comes back with my order in to-go containers, same order just re-Sauced, still cold, I asked her to have it redone, to start over make fresh, waiting 10 minutes, 5 more minutes goes by, our waitress brings us our bills for food I haven’t even eaten yet, I asked her where my food was, her reply was “oh I didn’t think you wanted anything, “
GI buffalo wild wings Rocks. .
Just went ungreeted for over ten minutes in a near empty restaurant where four staff were just hanging out talking to each other... restaurant is open for another two hours. I left without ordering and am leaving this review because this is the second time that this has happened to me here. I’m in the industry, this is pathetic.
I really can't blame overworked and understaffed servers for slow service. The wings and fries were stone cold by the time we finally got our food, but everything tasted good. It's the oilfield. Help is hard to find.
This place is horrible. Every experience is horrible. If you like to wait for cold food this is the place for you. Refills are a no go unless you wanna wait forever as well. The place is never busy but you have to wait hour + for anything you order and it’s freezing cold when you get it. Tables are always dirty, floors are dirty, menus sticky, high chairs disgusting. The all around food service is horrendous. We will never be back.
I've travel to Casper multiple times and I always stop in at this location. The servers and bartenders are fantastic! Bre and Emily were both quick to serve us when we sat down and were extremely helpful with the questions I had! Perfect service!
Love the boneless Caribbean Jerk. Nice new clean restaurant. Fast friendly service
Great sports environment
Good place to eat and have a couple beers.
The good selection of that nutritious food chicken makes this place GREAT! You don't have to get breaded chicken tenders.
First time I’ve been to the BWW. And definitely the last. The salads looked like they were a day old, the boneless wings were meh, and the first 3 beers we ordered from the beer list weren’t on tap. Bartender reply “oh yeah, that list is out of date.” So the bartenders were of no help and provided minimal service - like we were a burden for wanting to eat and have a beer. They were painful at best. The only redeeming quality was the games on tv even though a couple were “low def” and were fuzzy. Oh yeah, one server who was folding napkins actually said hello to us even though she wasn’t serving us. Other than that, this place was awful. And dirty. If I could give zero stars I would.
Foods ok.. staff doesn't seem to care much.
Great environment for eating and watching a game. Since Arby's bought them, they have gotten more expensive. $5 gameday pitchers went up to $7 the week they got bought. Staff is good.
Good food just like the bdubs at home
Wonderful and amazing staff we came here on BOGO night and had Sam as a server. She was awesome!!!!!
Chocolate cake& ice cream was just ok
Went for a late business meeting and the place was dirty. Tried sitting outside but the service was bad.
It was delicious!!! Valerie is the best cook! Always ask her to make ur food!
Good food and good spice levels. Steak sandwiches had great flavor and beer was nice and cold and crisp. But was a bit pricey for just a few wings. Was disappointed that wings were delivered to table without veggies or fries. Guess had to pay even more for that. I figured for over $10 for a small order of wings that they would come with sides. Must have read menu wrong. Service was slow for so few people in restaurant but waitresses were very friendly and accommodating.
Every time I place an order for pick up my order is always wrong or it isn’t exactly what it looks like in the picture It’s a disappointment every time So I decided to go in one day thinking this time they can’t get it wrong they forgot our order we waited 45 minutes the server never came to check on us we were left with no refills I give this place in Williston North Dakota a zero if I could
The service we had was not great. They were busy, but our server was mostly preoccupied talking with people he seemed to know. Our wings were cold, which I mentioned and he replaced them after we'd pretty much finished eating. Drinks were not refilled timely. The food was good (better when hot) but the overall experience was mediocre.
I watch most UFC pay-per-view fights here for free!
Ok service good food.
Super yummy friendly service
Taste good to me
Decent wings, ok service. But hey, it's Williston ND not NYC. People here are a dime a dozen
Fast friendly service
Went in for Thursday night FB and their $5 menu. Big screen TV's were so distorted you are forced to watch the smaller TVs. We were waited on immediately and our beverages of choice were promptly served. A nacho order was placed and a beverage later delivered, THE WORST EVER! Cold chips and the half full cheese dip was luke warm. On to the $5 Braut or Burger. I ordered the Braut, it sucked! It was as dry as the bun, fry's where EXCELLENT, Burger eaters said they were very dry and luke warm. 1 star for our waitress and 1 for the fries.
Clean and friendly, however music instead of noise of football game, just because it was professional and not college....disappointing
I am a big fan of the buffalito (soft shell taco) and I order them almost every time I go. Our biggest complaints: they get packed and waits are crazy; sometimes even when there is hardly anyone in the restaurant (which is when we prefer to go), the food takes forever; if you have more than 2 people in your party, someone's food will not be hot. That all being said, we go back because I love their bone-in wings and buffalitos
Multiple visits an multiple bad experiences. Twice called in a to go order an order was wrong . We stopped to eat an waited 20 minutes while there were no less than 5-7 table open but not cleaned while there were 10 -15 people waiting in the hallway .
Best wings in the Bakken
.I didn't order wings!! I should have but what I ordered was good, the Philly sandwich.
Kris was great didn't have to wait for anything always checking if I needed something great service
The waiter I had for take out was great.
Best part of meal was side house salad...service wasn't any better. Very disappointing. Won't be back for awhile, if at all.
Worzt bbq pulled pork in my life! Everthing else was on point
When you go to a place named Buffalo Wild Wings and the best things you have are the mozzarella sticks and the onion rings you know something's wrong
Good service and food, I miss some of the items from the old menu.
Never going back there, baddest service I've had
Goood fun. Good selection of wing flavors. Plenty of selection on drinks too.
Awesome chicken wings but skimp out on the fries. The to go order looks empty without the fries filling in the space.
Good food and service with a smile
Everyone is nice. Good service. Food got out really fast. Thanks
I was happy with my experience! This is the newest store in Sioux Falls, and the first few times I tried, they seemed understaffed. Tonight was pretty busy, but service was attentive and my beers stayed full! Wings, as always, were great!
Good wings average everything else.
I stopped coming to BWW, especially this one. It is poor service and the staff who sit you down are not friendly and sometimes even rude. Servers, even when not busy, don't recognize/ask for refills. Getting your check takes forever too. Every time I have given this place a chance, it just gets worse. I have also noticed at other BWW, managers come around and ask how your food and service is. I haven't had this happen at this place the multiple times we went in the past few years. Food takes forever to come out & sometimes is cool from sitting out, mainly their sides/appetizers.
Great wings. Large variety of tap beer. Really personable staff. I will be back soon.
New chicken nachos are the bomb
Service was great!!! Kids loved the food!
I love this place. Coldest beer and hottest wings! Sommer and Jeremy were the best servers! People have asked me what I do since I retire. I tell them if I'm not sleeping or walking on the bike path I'm probably at Buffalo wild wings!
Unacceptable service. The serving staff would not help their colleagues. 2+ hours for our group to be served cold wings. Then they couldn't get their computer to separate our bills or check us out
1st time at new location, BAD service, treated rudely, left waiting to order for 30 minutes and it wasnt busy at all. Then got cold food and attitude when asked for fresh fries. Drinks were empty and we had to go to the bar for refills since our server never came back. Love the other 2 locations, should send staff out to be trained at one of those 2.
BWW has always been one of my favorite places when I was young living in California. Usually most places aren't as good as you remember them growing up as a kid but this one did not let me down. The service was quick and polite and the setting is what to be expected. Love this place more and more everytime. Also super clean each time I have gone.