Reviews of Southwest Virginia Moving & Storage (Moving Company)

Sterling Warner

The very BEST! Thank you to Southwest Va Moving for a great move to Nashville. The crew was on time, courteous and professional - I highly recommend!!

Tabitha Ann Orange

Poor service Andy is a poor estimators are sub par they might even do face time instead of in person......#bad for business

Kelly Proffitt

My husband and I moved with Southwest Virginia Moving and Storage and would DEFINITELY recommend them to anyone who is moving. Steve and Bo were fabulous. They carefully wrapped every piece of our furniture and took great care with all of our belongings. They were patient and put everything in our new home with no damage to our furniture or either home. I could not say enough about how happy we are with this company.

Marilyn garnto

Such caring professionals especially when packing our house! Great line of communication throughout the proces of moving six hours away. Would use them again without a doubt!!

Patty Bay

Let me start by saying I had another company pack some boxes and realized what a bad choice that was (they packed a packing blanket wadded up in a medium box...what??!). So when deciding on who to contact for the remaining packing and loading an ABF trailer, I went with SW VA Moving & storage. First off, great job packing. John was here on time and we went over what needed packed. Jeffrey & Andrew (who were called in to replace some workers who were sick), showed up 2 hours later. All three worked quickly and did an excellent job. Of course everything takes longer than you think, but that was not their fault. I just have too much stuff. Next day Austin, Wyatt, Greg, and Justin showed up to pack the truck. I could have had them pack some more, but I’m on a tight budget (which is the reason for the ABF trailer). I believe it was Austin who was stacking things in the trailer first and did an excellent job of packing it solid to the roof. The reason for 4 stars (changed to 5-see update below) is in the middle of loading the trailer, the guys switched places and another worker (who was not as good) loaded the second half. Yes, I used all 28’ of the trailer and will still need to drive a small U-haul truck with the remaining stuff to my destination. So, I am waiting to hear back from SW VA Moving & Storage to see if they can get a couple guys back out here to unload and reload the back of the truck. The boxes are heavy, and I feel part of this is my fault for being on a limited time budget (the guys were trying to load as much as possible in my timeframe) but the load cannot travel as is or things will get broken in transit. So, I am even willing to pay for the extra time, but to avoid a penalty on the trailer, it needs done before Tuesday (they loaded stuff Friday , I called after the guys left and I realized what happened when I closed the trailer door and sent pictures on Saturday). Once this is resolved, I will update this post (higher if they come thru for me, lower if I have to hire someone else to redo it.) But in general, this company is great. The guys are courteous, hard working and appreciate snacks, tips, etc. YES, tip your movers! I don’t know what they get paid, but they are moving your possessions and if they are doing a good job, let them know it in anyway you can. I am sure the second guy packing the boxes & stuff on the truck did not mean to do a bad job, we all get tired when packing & loading, I think he just needs more training and practice. If I were to do anything different, it would have been to be more observant when they traded jobs and I would have caught this issue earlier. I wholeheartedly recommend this company to everyone! Just know, you need to make sure things are done to your satisfaction by periodically checking. Quick update... SW VA Moving & Stoage will get a crew out (for free) to reload the area of the trailer that is messed up. These guys really rock. Now I am positive I made the right choice. These folks are professional and super helpful. Did I mention Hannah contacted me a couple times during the packing to make sure things were going well? Totally renews my faith in businesses. If all companies worked like this there would be no unhappy customers. There is good reason they have 5 stars from everyone including me. If I could give more stars, I would! Update#2-They made it right and then some! If I could give more than 5 stars I would. Not only did the come and repack what was loaded, they added more till the trailer was filled solid. Moral of story: go with a quality mover...Southwestern Virginia Moving and Storage!

Anthony Lee

Excellent job for me on July 12th and 13th, 2018. They took a lot of the stress out of the move for me. They are professional Movers and do the job right. They were very polite, courteous, friendly and professionals. I highly recommend them to anyone who wants their move done right!

lauranicole94

I would give 0 stars if I could. Last year I moved with them and I was amazed at the care the mover took with my things and the wonderful attitudes they had moving all my stuff in the July heat. This year I called weeks ago to set up movers for my new move and I would be transferred from one place to another, put on hold, and told I would be called by by the end of business day (3 separate times-not a single call back). I was given an estimate and when I called multiple times to check that I had movers again I would be told they would check and get back to me. They told me that wouldn’t be on the schedule until the proper paperwork was in place, but how am I supposed to get paperwork done if no one will call me back and give me a straight answer. Clearly their system doesn’t work well if they don’t have a master schedule they can look at and tell whether or not they have scheduled movers for you. After weeks of assuming I have movers for tomorrow I found out this morning that they never put me on the schedule and I have no movers—but don’t worry they could fit me in a few weeks. This is a terrible business that has bitten off more than they can chew and you should never use them or you may end up like me, at the end of a lease needing to move with no crew. I am so disappointed after such amazing service the year before. Save yourself the trouble and go through another company.

tubbyplayzroblox

Tyler and B were our movers and they were professionals to the end. Andy, the owner, is fair and thorough. Our move was from Blacksburg to Snowshoe WVA, and all went smoothly and wonderfully. Call these guys FIRST.

Pauline Merrill

Just yesterday, we had SWVA Moving help us with our move from Floyd to Christianburg, Virginia. I cannot express my thankfulness and happiness with them enough. They were so reasonably priced and worked incredibly fast! They were complete with our move two hours sooner than we thought! Steve and his team were amazing. They were super patient with my husband and myself on where we wanted things and how we wanted them. They moved our huge furniture like it was absolutely nothing- and this was into a 3 story house! I literally could not recommend them more to anyone looking for movers! Save yourself the trouble and exhaustion with this excellent moving company!

Dave Baker

GREAT COMPANY!

Richard Thomas

Excellent work. They moved a spa for me. They knew how to do the job, implemented advice from the spa manufacturer, and brought sufficient manpower and gear to do the job quickly and safely. They were polite and efficient.