Reviews of Five Star Moving and Storage (Moving Company)

Stephen Bingman

We had a good move no problems very professional and very helpful

Mabry O'Donnell

The people at Five Star have helped us on several occasions. They are always prompt, polite, and efficient.

Josiah Partin

We have used the team at Five Star more than once and have always gotten the best service! From the estimate to moving they take very good care of your things and that matters to me. Will always be my go to moving company. Thanks for the great service!

Nikki Fink

While they were originally very responsive, their local packing crew showed up with 3 guys instead of 4, and then after being helpful and fast,(or so we thought) they totally ruined my Pottery Barn sofas upon arrival out of storage. In hindsight, they worked fast but refused to use shrinkwrap (told us they were experts) and little to no blankets (we supplied 150+ and they used barely 15-20). They insisted over and over that knew what they were doing. We were gullible! What makes me most ill about this experience is that pulled my very expensive Pottery Barn sofa cushions out from underneath the protective covering, after refusing to use shrink wrap or blankets. They pulled them out (raw and unprotected) and placed them in the overhead rafters without covering or protection or anything! When we arrived and unpacked our truck they packed, every cushion had black streaks all over them! I'm so angry! And, to think - we were standing by with blankets and even garbage bags if they needed anything to protect our stuff! Do not use this company to pack your belongings, we only paid them $500 to pack and they managed to ruin some furniture legs and then nearly $5K worth of my PB sofas/cushions. When I reached out to them with photos and a complaint, they said they can't help me b/c we didn't do our full move (including freight through the freight company - which was over $12K). Please know, I suppose unless you agree to their FULL moving package, you have no recourse AND most importantly, even if you just have them pack your stuff, they are NOT protecting your items in a diligent/appropriate way to keep them secure and in the condition they are in when they start. BEWARE!!

Tara Plaugher

If there were more stars to give I would. If a company is only as good as the staff that provides the services then this company is definitely the very best.

Esther Weisman

Not a great company, they are not trustworthy