Reviews of SouthSide Moving and Storage (Moving Company)

Samantha Goodwin

The two gentlemen that helped with our move were great! Efficient and friendly!

Donald Holland

The moving crew from Southside did an outstanding job. They were even cafeful not to disturb tree limbs as they came on the property. I will definitely keep them on speed dial.

Christy Velazquez

Timothy Harriman, TJ and Billy! They are amazing with fantastic and entertaining communication. They wrapped everything and were cognizant of what rooms the furniture went in which help reduce stress of a move out/in. I appreciate south side moving and storage.

Jo Hall

Timothy Harrigan, Steve Austin and Steven were great. Very efficient and friendly. I will use Southside again in the future.

Evan Demme

Used them for a local move of some large heavy items in Norfolk. Usually I would ask friends but since you usually pay them in food and beer for moving help, it wouldn't be worth it to drag washers and dryers up 3 flights of stairs for just pizza and some brews. They were super friendly on the phone and very professional while moving everything. They showed up slightly early, which is fine because that just meant they were done sooner. They were careful not to scratch the walls of the old or new place. Would recommend for local moves or just moving a few large items for sure.

Chuck Harty

Best decision I made! Received several quotes from other companies in the area from national chains to local companies. SouthSide had an accurate quote without unseen add-on charges. Booking the move was simple, paying the deposit was simple and the final charges were less than expected. Movers showed up on-time and looked the part; professional and respectful movers ready to work. I hate moving...the stress of playing Jenga in a Uhaul...carrying stuff that leaves a dull pain in your back for days. This was the fastest and least stressful move to date. We will use this service for our next move without a doubt! Thank you Tony, Claude and Mike!

Jessica Wyman

Timothy Harrigan, Steve Austin, Paul Gunsett, Calvin Johnson and Chris Artis did the move for my parents, and they did an amazing job! They worked very hard and efficiently, and they had great attitudes the whole time. It was a very long day for them, and they continued to be courteous to the end. I would highly recommend them!

Diana Souder

Easy to schedule. The movers were punctual, respectful, and thorough. Price was fair.

Kasmin Torres

Southside made my move from Gloucester to Virginia Beach so much easier. The guys were fantastic... very professional, helpful and accommodating. Overall it was a surprisingly smooth experience for me, and I would highly recommend these guys!

Lou LouWhoo

This review is very late in posting, but I hired Southside Moving and Storage to move my daughter and I in February, 2015, and they did a fantastic job. They movers were on time, polite, took care with our items, and let my OCDness roll off their shoulders. I have recommended them to a few friends, and will definitely use them if I'm ever forced to move again. ~ Louise Mercer

Pretty Karen

I have to warn other prospective movers of the experience I encountered. I did not sign a contract for moving services but was asked to give my bank card number to pencil in the date to move. I was told my card would not be charged until I confirmed needing the services. I called Ms. Jenkins and informed her I would not need the services the next day after our initial conversation. Needless and horrifying to say she charged my card $405.00! This is illegal as we had no signed contract and even if I did sign one it says if you plan to cancel a refund would be given if you cancel within 7 days. I called and cancelled in 1 day. Thank God my bank is disputing and rectifying this matter in my favor, but please be informed that if you give them your bank card they will illegally charge you even if you don't authorize or have a contract in writing!! Stay away from this company...

Jason Hilliker

Great moving

Amanda Henderson

Disgusting company. Destroyed my property and damaged my residence. I lost hundreds in groceries and refrigerated prescriptions when the fridge I paid them nearly $300 to move immediately stopped working. After filing a claim and having to HOUND them for a response they stated it’s not their fault. Really? After the bungled delivery the movers hung around in my property until they were explicitly told they would not be receiving a tip and to leave immediately. Horrible horrible company and service.

Bill Dister

Only reason I gave one star was because Cody and Glenn were great. Unfortunately, the job was seriously understaffed and under-supported by Southside management. Sending two guys to move a 5 bedroom house and then expecting them to load up, get weighed and move 3 hours to Charlottesville, unload and head back to Virginia Beach on the same day was crazy. Appeals to management to get them more help or allow them to get a hotel and unload the next day were ignored. Numerous federal and state transportation laws were violated in having this well-meaning crew work from 8am one day to 9 am on their return the next. Not even considering the potential safety disaster in having a crew move 6500 lbs and drive both ways without a rest, they would have been subject to arrest had their logs been checked or had they been pulled for any reason. Find another company! Appeals to the owners and managers have completely been ignored. Don't risk it with these guys - they are bad news and deserve investigation if not fines!

Ankita Raval

My family recommended Southside to me after their experience with them. My parents said the crew was great and punctual and everything would be taken care of for me. They weren’t lying. These guys drove miles out and literally helped me with everything possible. I’m not sure how they keep their discipline and aim for excellence constantly but they do it somehow. I recommend you giving this organization a call. They are only here to help.

Gary Deurance

Simple move from Hampton to Virginia Beach. Quoted $900 and charged credit card over $2000. Very inept and would not answer phone calls after the move.

Samuel Ford

Their communication and organization stinks. The movers were 4 hours late and no one could tell my why, I still haven't gotten an explaination. This turned a one day move into a two day move at the end of which the movers had no paperwork on hand for me. Its been three weeks and I still can't get a receipt out of them. They drafted more than $400 over than their estimate and their office personel couldn't pull up my paperwork to give me an explaination. The actual movers Frank and Shavon, were professional, fast, careful, and hardworking. If they could only be punctual and start improving their communication and customer service in the office (Paul, asking to speak to a manager is not "rude"), they'd be fine. Bad experience.

Bonnie Davies

I wanted to get a remodeling of my kitchen done which meant moving a lot of furniture from my living room so that the workers could move in freely. The quote I got from Southside Movers and Storage fit my budget. The crew did a quick job of moving the furniture that needed to be moved. Thank you.

Fred Poteet

Bruce, Thanks for the excellent move. The crew was great, the job was done well, the price was fair & reasonable, it was an overall excellent moving experience. I recommend SouthSide, very nice people to work with.

Janet Eaton

Mike and Matthew were fantastic. Mine was a very small move. Only five items. All antiques one a very old grandfather clock built I'm 1849 and they took great care to make sure it was well protected. I would use this company any time and send others to them. Thanks again I couldn't be happier.

Sachin Arora

I have used Southside Moving and Storage for their storage facilities which are excellent. Thumbs up.

Mikia Ross

Timothy Harrigan, Steve Austin, Steven, Bobby and Paul thanks so much for a seamless move in for the Patrick Henry Mall Holiday Decor and Santa Set. As usual, Southside and these gentlemen exceed our expectations and go above and beyond.

Paige Foley

Absolutely fantastic! I had Dante and Tyrone come help me after a horrible experience with a Navy move, and I will highly recommend these two for any job! Great work guys!

Jimmy Stewart

Our moving team took considerable care when loading and unloading our furniture and other items. They wrapped our cabinets and tables with blankets for safe moving with no added cost. At no time we felt the pressure of anything going wrong, thanks to the courteous movers.There were no surprises on the final bill. Using SouthSide Moving and Storage was well worth the peace of mind and stress-free move! Hands down the best move ever. Moving is a tough job and these guys did a phenomenal job. I would recommend them to all my friends. I hope to not be moving again, but if I do, SouthSide Moving and Storage will be my first call.

Kimberly Young

Very professional movers and great price

Lisa Luck

The cost was better than anyone else I contacted. The office staff and the movers were professional and nice. They moved things along quickly and took great care of my belongings. They even took the time to make sure that my chase lounge was properly hooked back to the other side of the couch before they left. I will use them for my future moves.

Jewel Fryer

My mother called SouthSide Moving and Storage to have them move a couch for her. There were unable to move it and ripped it instead. She has spent the last 3 weeks trying to get them to come and help her and they keep giving her the run around. When she asked me to call and try to help her because they were ignoring her calls Paul was extremely rude to me on the phone, admitted that she had probably been getting the run around and then hung up on me. I suggest you check their online reviews. Not the ones they published but independent ones before you call. It has been over a month. After days of shaming them online which I highly recomend they finally fixed the couch but still have not fixed the many damages to the wall. They make appointments to come and never show up then they stop taking your calls. I suggest you shop around.

Christine Hall

This is seriously the worst moving company I have ever had dealings with. First they showed up four and a half hours late for the move which pushed the entire schedule behind. Once they showed up it was like it was their first move they had ever made. They couldn’t get things into the rooms. Every single piece of furniture these guys moved for me has damage from them. My dresser, my headboard and foot board, my couch, my utility bench. Everything has been damaged. I’ve never been so disgusted with a company in my entire life and truly think I could have paid a teenage neighbor less to do a better job. I will never trust my belongings in the hands of these so called professionals ever again. Thanks for causing stress and the damage to personal belongings.

Renay Washington

Timothy Harrigan & Edward Davis were exceptional....polite, courteous, punctual, accommodating, worked diligently with great sense of humor. I would definitely recommend Southside for professional service. Thank you for making this move painless.

Rory Mckay

Thank you Southside Moving and Storage for handling my move perfectly. Your movers were friendly and were careful with my boxes.

Barbara Uzzle

Timothy Harrigan, Paul and Ed The easiest move that I have never had. My husband and I was so please with the professionalism of these three young men from start to finish. They called ahead to let us know that they were on the way and arrived at their designated time. The added steps that they took to protect my floors and walls from damage were top-notch. They took excellent care of my things. At my new house they arranged everything to my specification. Made our job so much easier. I highly recommend Southside movers and storage. And thanks again fellows for a job well done Jack and Barbara Wiggins

Christopher Fredrickson

Southside Moving’s rates can’t be beat and service was really good. Their performance was wonderful, the Whole move was a seamless experience, and moves usually are awful.

757,456,369 views

Tried to charge more than the furniture costs

Chad Raney

Expect a poor quote and significant last minute charges (>$2000 in my case) from the salesmen. Study that fine print! The people who moved the house were, however, punctual and polite, which lead to this two-star redemption.

Gloria Miles

Terrible. Check out the reviews on Yelp (which I belatedly looked at). They arrived on time and then it all went downhill from there. They quoted me a 4 hour move over the phone (and they charge hourly). They took 7.5 hours to move very little furniture (nothing complicated like TV systems they had to disassemble or appliances) and some boxes. They left their coffee cups, some trash, they left all of the lights on, and THEY LEFT SEVERAL OF MY BOXES in the apartment. I didn't find out until I returned to the apartment the next day (I left earlier to meet them at the house). I've emailed and called several times. I have talked to Paul and Vernon. Paul barely talked to me, won't even respond to emails I send. Vernon just asks if I want to leave a message. I keep getting the run around. I've never even spoken to the manager, Deana, that they say is "handling" it. As soon as they hear it's me, I am told she's at lunch or at a meeting or just busy. I've been told she'll call and she hasn't. I've asked for a claims form and that hasn't been emailed as promised. I have recently called my bank to dispute the charges they went ahead and placed on my card even though I believe they violated their contract by not completing the move. Save your money and your time and go elsewhere. These people rob you completely.

Lorin Bautch

I just recently moved from Richmond to VA Beach so Southside definitely came in handy. Handled all my moving process for me and made it less stressful on me. I commend what these guys do. We need more people like this. Grade A, a wonderful company. I definitely recommend them.

Christina Manning-White

Southside Moving relocated us yesterday and it was the best experience I could have wished for! It started with great customer service from Sarah all the way to the moving team of Paul, Stevie and Russell. I was impressed from top to bottom with this moving company. Sarah was very helpful getting me set-up and scheduled and answered all my questions. Paul, Stevie and Russell were very professional, quick and organized! If you need to move this is the company to use!

Shiela Thompson

Southside Moving and Storage did an outstanding job moving my family. The movers were professional, they showed up on time and they moved really fast. I would recommend this company.

Miss Kred

We recently used this company for a local move. A few items were missing and when we tried to get in contact with the woman who we were told handles missing items, she would not contact us back. The company would not even return calls or emails from the BBB. Not a trustworthy company AT ALL!

Christina B

We hired Southside moving to move 5 items back in January. We paid for bed bags which the movers didnt use. They damaged 3 of the 5 items that we were having moved and took 2 breaks on our bill one which was 15 minutes and another taking a dump in our new home.....the move was only 1-1/2 hours. Not only would they not compensate us for damage or bed bags, they took a dump on our dime! Stay away from this shady company.

DBJ Hemp

Two of the three employees that came to assist us were great. They were pleasant and hard working. The third member was moving so slow. He took several breaks ( one was at least 30 minutes) and then tried to get them to leave before the work was completed. At this point I would have left three stars. I called to voice my concerns about the work and never heard back from anyone. Even if you think your employee was right in his actions I think you should still pick up the phone. As I was having my belongings unloaded we noticed a chair that had the fabric ripped and some other miscellaneous damage. For these reasons I would not recommend this company. If there is any uncertainty of the employee I’m speaking of he had a tattoo of lips on his neck.

Erika Marvain

I had a move done last week. I was told an amount I owed and signed a contract agreeing to that certain amount. When I looked at my statement the next day I noticed I was charged $100.00 extra. I called and was told that they made a mistake and added the amount on without notifying me. For one week I tried to get a scanned copy of the contract I signed. This is a military move and I need this for my records. For one week my phone calls, requests, and emails were ignored. I just received the scanned copy and they sent the contract over that I had signed with the original amount I was told I would paid. They then sent over a second contract that I NEVER signed. She had cut and pasted my signature on a second one showing a different amount. Absolutely disgusted with this company and would never recommend them to anyone.

Judith Hansen

Great experience with Southside Moving! From the scheduling of the move with Tony Hughes, to the great team of movers who showed up to move us. It has been such a pleasure dealing with Southside Moving and I highly recommend them to anyone doing a move.

Judith Rowe

This is the BEST moving company ever! From working with Mr. Tony Hughes to set up the move to the day of the moving was fantastic. And, then my movers showed up - Mr. T.J. and Mr. Cory. These gentlemen were so very, very professional. They kept me appraised of everything going on and treated my stuff as if it was their own. T.J. and Cory were the best movers I have every worked with. My neighbors came down to tell me how impressed they were with my movers. They are the BEST!!!!! I highly recommend this moving company and T.J. and Cory if you can get them.

Lydia Karuta

I had a great experience with SouthSide/Mid-Atlantic movers. My contact person for the contract was Bruce WoodHouse. Such a nice and lovely guy to work with. He followed up, clarified and answered my numerous questions (this was my first big/professional move) before I signed the contract and was amenable to my requests within the constraints of the contract. I was nervous but he reassured me time and again that my move would be smooth. He was right! Paul (one of the movers) called me a day before to confirm the move. I also received a call from the office shortly after that to ensure that the confirmation had happened. The moving day was rainy and messy. There were also mechanical issues with the truck (on their way to my place in the morning) but it was replaced within an hour. Paul and Tom (moving guys) worked really hard to recover the time lost and took very good care of my furniture and belongings. No damages despite the rains! They were very kind, polite and professional. I am happy I chose Southside/Mid-Atlantic movers. Thanks for a job well done!

jennifer losaw

TJ, Ed and Calvin were great! Will recommend to all who ask. Worth every penny and it was very reasonably priced. Thanks Guys!!!!!

Brittany Ayers

I moved from Virginia Beach to Newport news because I recently opened up a business in Newport News. I packed all of my possessions and made sure everything was ready for the movers. I left the house I was moving from to the house I was moving to so I could prepare my house for all of the new furniture. When they moved the stuff into my new place they tore a hole in the side of my sectional couch, chipped paint off of my walls, door ways, and more in the new home and left scuff marks on the floor and walls. When I returned to the home I was moving from to clean. I realized they left a ton of stuff behind; glass for on top of some tables, some pictures, some boxes, etc. Too much to fit into my car. Upon discovering this I wrote to the company and have not received a response. This has been about a week and a half. I am very disappointed in the lack of response to my complaint. I even sent pictures and have gotten no response of resolution to the issue. I now have to paint the walls, trim, door ways, etc in my new home and had to pay someone to move the remainder of my stuff from my old home. I would not use them or recommend that anyone else uses them.

Listen2Learn

Team took care with a family heirloom and moved the baby grand piano with the upmost care. I would gladly use Southside Moving and Storage again!

shelley cahalan

Timothy Harrigan, Steve and Billy These men did an amazing job with my move today. Moving is always stressful but they were very polite, professional, cheerful, and put my mind at ease. They worked very quickly and efficiently. My move took longer than planned and they didn’t complain once. I would definitely recommend them to friends and would use them again.

Dale Castle

Timothy Harrigan, Frank, Paul, Derrick And Steve were fast, friendly and took great care in packing loading and unpacking fragile items like our grandfather clock.

Jeffery Price

I was given a quote for my move and then when it was over with the added on addition travel time that was not told to me. I called and they say they add to everyone move. This information should been relayed to be before hand, So be careful if you use them I will NOT use them in the furture.

Derrick Dickens

Timothy Harrigan and Steven Austin the two guys was very professional an hard working they help as needed an when the extra mile to help me out!! Love there work an attitude I highly recommend them on any of the jobs they do!! Hands up for Tim an Steve!! ,

Brandie Weaver

courteous, professional, and friendly from start to finish.

WIFI101 Rocks

Timothy Harrigan, Steve Austin, Chris, Calvin and Paul ! These men know how to work! They moved 3 houses into one, which was an amazing feat. And they did it with friendly and upbeat attitude. I would recommend them and southside moving and storage

Robert Ure

Today I had the best experience with moving that I could ever wish for. It started a couple of weeks ago with me contacting FlatRate for a quote. Marcus was very informative and easy to work with. The quote was reasonable, and much better than those other companies quotes that were by the hour, with no not-to-exceed price. My move completed by the team of Jake, and Chris. They were incredible, quick, careful and very easy to work with. I was thinking that today was going to be the most stressful day of this whole moving process, but they made it the easiest day possible. They provided a great (in fact, they exceeded my wildest expectations) moving experience. I don't think there is anything that they could have done to make it better. Thanks Southside

Cole Steele

While scheduling was flexible, movers were very slow increasing the cost and the manager/owner (Tony M) refused to follow-up regarding damages. Tony did not respond to multiple messages, nor did he respond to the submitted damage claim form. This is despite the movers themselves, in writing, acknowledging they'd broken an item. Very unprofessional.

Beth Meinen

Do not use this company!!! The actual movers were very professional and did a good job. But we were charged 50% more than our original estimate with no explanation. I have called multiple times and no documentation has been provided to explain why this significantly higher charge was placed on my credit card. The people on the phone seem to have no regard for the customer. I am very dissatisfied and frustrated.

Alicia Taylor

The worse moving experience ever. They we're late and very unprofessional. My TV along with a few other things were damaged. My couch and mattresses were very dirty. The crew was so behind schedule that they didn't leave the final location unil 11pm (the move was supposed to start at 8am). A few of my boxes had been opened and went through. I felt very violated. I have filed a claim and was told I would be compensated for my broken TV. I was told that payment would take 3-4 weeks. It's been 2 months and I have not received anything. I followed up with the claims manager and have had both my phone calls and emails ignored. It's been an overall horrible experience.

Chris Jackie

As good, if not better than any of the 10 moves I made in the military. Had the truck loaded in under 2 hours, and unloaded in a little over an hour. Everything was put where I wanted it and nothing was damaged. I highly recommend these guys.

Keil Lalonde

My experience was very good with this company, they helped me to move. The movers were very professional. The prices they quoted were very reasonable. They did a good job. They were pretty fast.

lisa bogue

Reasonably priced, great to work with, and they do not waste the time you are paying for. Steve and Tyler were awesome, and we will be using them again in August to move my daughter into her new apartment.

Josh Morris

Southside Moving and Storage is superb! Great first experience and first impression! I will be requesting more services if need be. Thank you so much!

Lew Lew Who

Terrible Experience!!! DO NOT USE Southside Movers! The movers cracked my 46in Flat Screen tv and placed it behind my larger TV to hide it. I filed a claim and the "Operations Manager" -Deanna Spina, rejected my claim stating there was no way to PROVE it. AND, the lead mover continues to harass me for dinner dates?!?!? There are more professional companies, avoid them like the plague!!!!

Dennis Briggs

Dante and Paul were outstanding! Thank you for the easy move!

Debbie Mosser

The movers were obviously professionals-- they were efficient and careful and very friendly. After meeting them I trusted them implicitly and had faith that everything would arrive at my new apartment unscathed. I love these guys! Thanks!

Tara Nobles

Southside is very unprofessional. The movers broke several of my personal items and because it didn't add up to be more than "their" deductible, it's not important enough for them to compensate or replace the items. No one responded to my claim after 30 days so I decided to follow up, only to find out that my items that are priceless to me is not worth much to them! I will not refer or ever use their service EVER again! Very poor customer service!

Dawna Harris

When I was shifting my office, I needed storage for my files and documents. I turned to Southside Moving and Storage which is a leader in my area. The people I spoke to were friendly and assured me of the safety of their storage locations. I took a trip to the warehouse and found that it was as safe as it could be. My files were locked there and I hired Southside Moving to help me with the move because of the professional services I received for storage. Great job guys.

Payal Chauhan

It is never easy to relocate, especially when it is a distance move. We hired Southside Moving for the same purpose and we have to thank their professional employees for carrying out a brilliant job for us. The team effort was so very well collaborated with an ample amount of patience and hardwork. Southside has highly trained relocation specialists. Thanks to each one of them.

Linda Lewter

I have used this company 3 times when I was in a pinch. They were worked with me each time. Workers were very professional and timely.

William May

We want to express my appreciation to Southside Moving and Storage (all staff that we dealt with), for the outstanding job that your team did throughout our moving experience. The crew who packed and loaded the truck in Virginia on July 17, and the crew that unloaded it on August 6 were professional in every meaning of the word. Not only did they do their job in a very professional manner, they were also courteous, friendly and helpful during all that was involved in this process. You kept us informed throughout the moving process, we knew where the furniture was and when there was a change in the schedule we were promptly notified. Moving, from the prospective of the customer, is not a normal part of our daily experience. You helped us every step of the way, and even exceeded our expectations,

Kimberly Meyers

My experience with Southside was by far the worst I have ever had. I moved on September 28th- booking was easy enough, and they even called to confirm. That’s where the good experience ended. The movers that showed up introduced themselves, and we walked through the apartment together to talk about what was being moved (I’d already told of all the items on the phone with the sales rep, so this part was easy). I asked if there was anything I could do to help the process go more smoothly or quickly, they replied that they would have it under control. As a result, I went downstairs and began loading some belongings into my own vehicle that weren’t going on the truck. To say these gentlemen moved slowly would be an underatatement- they brought down one lightly packed small Home Depot moving box at a time- so I took it upon myself to speed up the process and began bring stuff down as well for them to load in the truck. I was assured that they would disassemble and reassemble furniture, so I didn’t bother with taking apart my king size bed frame, queen size bed frame, or dining room table. Much to my surprise, they asked me for tools to disassemble the bed frames. I told them that all of our tools were packed up and already moved because I was told they’d take care of it. He asked me to call the maintenance guys at the apartment complex to ask if they had the required tools, I was dumbfounded. This, in my opinion, was completely unprofessional. The day continued, and 2 hours passed and they were not even close to half way done, I’d done everything I could do to speed the process up with moving everything to the curb. By the time all of the boxes were loaded, the gentleman that had been disassembling my two beds (he decided that they’d move the dining room table whole since we didn’t have the tools for them to take it apart) was bringing the frames down to be loaded- they both asked me for water, which I didn’t have seeing as I was moving, but I went out of my way to un-bury from the back of my car). While they were both taking a break, I asked how much additional it would cost to move my two flat screen televisions (I intended to move them myself, so they weren’t on the list, but I figured I’d see how much it would be). Their response was “however much you want to tip us”. I couldn’t believe my ears- THAT became the new most unprofessional thing I heard that day. They got all the furniture loaded, we did a walk through to ensure they got everything that was on the list. They even took some of my artwork even though they “weren’t supposed to” which I appreciated (hence the 2nd star in the rating). They closed up the truck and told me that they had to get gas. I told them I was going to stop and get lunch on my way at Chick-fil-A, and asked what they’d like to eat. Somehow, I still ended up arriving 20 minutes before them (that whole time I’d been being charged, too, I believe). When they got there, they asked me to move my car because it’s be easier for them. I did. They began unloading the truck. The boxes were first - despite the fact that I’d labeled every box with a room name (IE: living room, kitchen, bedroom, dining room, etc) they put them all in one room. I told them the table would have to be disassembled to fit down the hallway, and found the tools necessary to do so. Through this whole process they managed to let my rolling island fall off of the back of the truck which damaged it, they damaged multiple walls in the new place and old place, broke a leg on my dining room table, and broke a support bar on my couch. I’ve continued to find smaller disregards for detail since they left. Our beds were not reassembled completely, screw/bolts were left loose and therefor we had to remove mattresses and box springs to tighten and properly secure the frames. We hired a moving company for ease, but I would have been better off renting a u-haul and getting some friends. My belongings wouldn’t have been damaged, and I would have saved a several hundred dollars.

Ana Munoz

Best moving company experience ever! These guys were so fast that I almost could not believe that they were finished when they said they were. The movers did such an amazing job, they were really careful and really efficient. I’m really happy that I found Southside Moving and Storage to help with this move because this experience really could not have been beat. I was impressed from the very first phone call, and it carried through the service. What a great business!

Amanda Fansler

Timothy Harriman and Marcel Young did an amazing job and were super quick!! They made a horrible situation so much easier for us!! Thank you guys!

Cat Bell

Worst experience I have ever had with movers. We paid a lot of money to have them pack us and they were very excessive with the packing material. We were moving from one floor of a building to another and they brought a truck, no dolly and no packing wrap. They borrowed a dolly from our apartment complex and damaged it. They left items in the old apartment they should have moved. Half of the boxes weren't market. I called customer service every day for 5 days and not one call back. They didn't have any problem charging my credit card!

Barbara Moore

Timothy Harrigan and Chris Artis did a awesome job moving my two bedroom apartment. They wrapped and packed the truck very tightly. They were fast courteous and respectful. I highly recommend Southside moving and storage in Norfolk! Thank you very much

Aalok Naik

I recommend using Southside Moving and Storage for their packing services. They packed for my move and did a thorough and wonderful job.

Estella Cross

Timothy Harrigan, Steve Austin and Ed did an Absolutely amazing job. I highly recommend these guys and Southside moving & Storage would definitely use them again!!

Missy V.

The packing was a disaster. Only one person qualified. As far as moving, that crew was the polar opposite and did a great job. Recommend only use for moving.

Garland Walker

Southside Moving and Storage is a great moving company. Very professional, efficient, and personable staff. Kasmin is a great moving specialist that made me feel comfortable from start to finish in regards to scheduling. Eugeniy and Eric were a great moving team! They showed up on time, were kind, and very organized and careful with our belongings. Even speaking with Joe, one of the GM's of the company was great! I would certainly recommend this company for any moving services to our family and friends! Thanks again Southside Moving and Storage for a great moving experience!

Sid Saylor

If I could give less than 1 star I would. The quoter came to my place of business discussed how items should be moved and the best way to do it (the use of saw horses for clothing on a "u" bar, 4-wheel dollies for "H" racks, and etc.) The actual moving crew had no knowledge of any of this come moving day. This move cost me a whole day's worth of business because we essentially received all of our merchandise in a pile. It also cost me 200 hours of labor to fix the whole mess. My written response went unanswered by the company to top it off. DO NOT....I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY!

Ashby Franklin

I worked for Moving Company up and down the East Coast and I would like to say Southside Movers ranks high on my list of Moving Company's. Southside moved me recently from a location in Virginia Beach to a different location in Virginia Beach and did a Great Job. From the Lady who put the move together to the Mover who did the Move you all should be proud of your professionalism. Thanks for a Excellent Job.

Brittany Thompson

Very professional and efficient every step of the way.Great experience.

Matt Walsh

These guys were very quick and very professional. The prices were reasonable, too. My move from VA Beach to Hampton went smoothly. Thanks Gary, Mike, and Malik for the excellent service.

Becky Wyman

The quote given to me by South Side Moving & Storage was the best one I had gotten from any moving company. I was a little nervous about the quality of the services, but the move was executed perfectly by absolutely great and hardworking movers. Thank you!!!

Lawrence Callis

If I could give negative stars I would. Let's first start with the person, Marcus, that came to assess the amount of items that will be packed up. We agreed upon a delivery date and a few hours later I receive an email where the delivery date changed for 2 weeks later than we agreed. The packers said they had to empty our dresser drawers. In my mind and from previous moving experiences the packers wrapped the dressers with our belongs inside it. The problem is added unnecessary work when unpacking. So the unpackers only finished about 25% of the unpacking and 2 of the 3 movers said after 4 hours being there they have to leave for another unpacking job. They were dumping our belongings on the floor. To include silverware, pots, pans, and the like. My wife called the supervisor and she tried to trick my wife to signing paperwork for a partial move. If my wife signed no one would have to return to complete unpacking. Essentially it took about 7 days until someone came to finish unpacking. This was the worst moving experience ever! It is a wonder they are still in business.

Mallory Andrews

Southside did an excellent job with our move. The service from the office staff was wonderful and the movers were professional and friendly. They were careful with our belongings and maintained a good attitude during a large move and while moving an 800lb safe to the second floor. We were so pleased and will give Southside our highest recommendation to our family and friends.

Dolores Munson

Timothy Harrigan & Chirs Artis did amazing job helping us pack and move a few pieces of furniture around the house. They were very professional and very knowledgeable!! We had a good time with them... We highly recommend Southside moving and storage!! Thank you

Deborah Kent

The three men that moved me with south side moving and storage were excellent. As a single female moving to a new city, I did not know a sole, I was so nervous. The gentlemen that moved me were so professional, trustworthy and accommodating. They maintained their sense of humor, while lifting all of my extremely heavy furniture. It was pleasure meeting them. They made a stressful situation better.

RICCARDO FINDLAY

The two gentlemen were exptionally courteous and hard working Real assets to your company Marcel and Edward were outstanding

Jimmy Gray

I hired Southside Moving and Storage to help me shift my small office into a larger premise. We had more employees joining in. These people did a very thorough job. We had asked them to come with tools and they were right on time. Our relocation was seamless. Thumbs up.

Shenda Iannello

BEWARE!!! SCAM!!! We used southside movers to move from a second story condo to a three-story house. When I called, The person on the line went room by room asking me about specific items that I wanted moved. I expressly told her that I only wanted the heavy items moved and went into detail about what the items were. There were about 19 pieces of furniture and no boxes. The person on the line said the move would take no longer than 6 hours and quoted us $800. This price was acceptable to us and we booked them. When the moving truck arrived, there were only two men. Keep in mind, I told them that we wanted the heavy furniture moved and they only sent two small men! It took them 6 hours to just load the truck and we had the beds already broken down. After they loaded the truck, they went to lunch. For an hour! They were at our house for 11 hours. We were charged $1300, which included that one hour lunch!!! After reading all the reviews on this company, we realize that this is a common pattern for them. They quote one price then intentionally jack up the time so you are forced to pay more. We have filed a complaint with the BBB. I would encourage you to look up this company under the BBB website. There are four customer alerts on them! Since there were only two small men to move my heavy furniture, they were unable to lift many of the items. We found out after the items were on the truck that they actually slid my china hutch down the stairs to get it out! We had to actually assist them in lifting it to get it into the house. They were unsafe to say the least! When I called the next Monday to ask why there was such a disparity between the "guaranteed" "And the actual price, Tony said "well, if they were there that long, that's what you have to pay". When I asked about the one hour lunch that I also paid for, he said he would have to check with his manager and would call me back. Not surprisingly there was never any phone call! Do not use this company!! Save yourself the frustration

Lauren Williams

We were quoted for $575-$675 for our move of 3 bedrooms 2 bath to another 3 bed 2 bath. We paid for 2 guys to move us, but 3 showed up, and they didn't charge us any more for it. They estimated 6 hour move and completed it in 4.45hr. all three movers were kind, respectful, and careful. Only one piece of furniture broke and it was handled well. We ended up only paying $450. I would highly recommend!!

Devin Heath

The absolute worst customer experience I have had with any company I have worked with. The initial quote was fine and then it went all downhill from here. The packers showed up late, were severely understaffed and then took three times as long as any other of my 4 moves across the country. They were supposed to be finished by 1pm on the second day and (after leaving twice for 2 hours each time!) didn't finish until 12:30 in the morning which left my fiancé to have to find a hotel for the night as driving was not an option. Then they didn't show up until 2pm after scheduling 8am. Needless to say they weren't done until 1 in the morning. Additionally, my fiancé and I had to help them in order to get done by that time! I asked for money back after all the heartaches and the owner not only insulted me and my fiancé by only offering $200 but then was rude and completely discounted the value of my business to my face! If these were the only movers left on the planet, I would not use them again. I can't express how horrible they were at all aspects.

Jon Pollard

Matt was well informed and helpful in setting things up. The guys (Cory, TJ and DeBarron) showed up on time and worked hard (an understatement) the entire time! Great Job Southside!

Baylee Nevarez

Timothy Harriman and Steven Austin did an amazing job, really quick yet very professional. They really helped me out a lot! Thank you! (:

Jan Steele

I would not recommend Southside Moving and Storage. Customer service has been virtually non-existent in my case. My move was underquoted, understaffed and several pieces of furniture were broken and/or damaged. Concerns were addressed prior to the move with the Richmond sales rep, Brenda as well as on the day of the move. To no avail. The movers-as well as another employee of the company-confirmed I had a two truck, 4 man move. What I got was one truck and three men, unfortunately, one of the men was ill and not much assistance with the move. After the move, I filed my claim, received the expected denial as I’d not purchased additional insurance. I had to call for the disposition of my claim. I then wrote a letter to the sales manager: Joe El-Attar. The letter is below. To date, I have received no response from Mr. El-Attar. I have initiated several phone calls to him and only twice has he contacted me-and both times I was not available to take the call. August 9, 2017 Dear Mr. El-Attar, Attached you will find my original claim for damage sustained by my personal belongings due to the negligence of your contracted crew and the mismanagement of my move in general. I had hoped that a reasonable response would be received from your claim department, but as with the majority of my interactions with your company, your policies and rules and definitions were simply repeated back to me and no alternative solutions, apologies or empathy were offered. Prior to my move I brought cube sheet concerns to the attention of your sales rep and dispatcher- the number of boxes was listed as 10—I had at least 100. I was still underquoted and understaffed. On moving day, my concerns were addressed by your sales rep advising me to “take a deep breath”. The day of my 3 man move, one of the men was ill and essentially unable to help for the majority of the day. At 6 pm with my damaged furniture, and quite a bit remaining to be moved, I told the men I’d finish on my own. I am asking your company to be accountable for the consequences of improper handling of my property. I am a customer looking for a solution to a damage incurred by contracting with your company. I simply want my items repaired and I feel it should be at Southside Moving and Storage’s expense. The antique hutch was broken even before we left my previous residence-your crew member told me and admitted it was his fault. My expectation was that my belongings would be handled in a professional manner, following general moving protocol and procedures. It was not unreasonable for me to expect that my antique hutch would be wrapped and secured before the truck moved. It was not unreasonable for me to expect the same treatment for my dining room table-blankets secured on the table would have prevented the scrapes all the way around the table. The same holds true for my sofa—light colored or not, proper wrapping and securing would have prevented the damage. This expectation also applies to the antique sewing chest with the leg snapped off. IF your customers cannot expect for their belongings to be handled in a professional manner, that should be made clear before signing any contract or offering insurance coverage. I request that you review my claim and the circumstances concerning the damage and offer a viable solution to the problem, which in my opinion, is repair of my damaged items, Thank you for your time and l look forward to hearing from you soon.

Rebecca Dale

Timothy Harrigan, Edward Davis and Paul Gunsett just moved me. Awesome service. Appreciate the quick turnaround. Very polite, helpful and careful movers. My second experience with this company...very happy both times!

Arvis Thurman

I thought it was a good company by looking at the reviews but it wasn't good for me. They moved my furniture ok but they said they couldn't find one of the vaults with some of my furniture. so Im trying to figure out how can you lose a whole vault with furniture my two year old daughters canopy bed lost, my entertainment center lost, dishes lost, tables lost they all I can say if anyone use them just make sure they don't lose the vault because I don't see how you lose a whole vault!!! Then the company informs me that that will not compensate me for my lost. Why? , I have a problem with that.

Jim Andrade

We found our dream home and moved across the state. Moving is a pain, but Southside Moving made it painless. Seriously. There was an entire team, a squad even, who looked like they actually cared about not ruining our stuff during the move. Everything looked secure and was moved carefully from house to truck and then from truck to house. No temps, trained movers, great skills… what’s not to like? Would use again!

Greg Turpin

I give them two stars because they did get me moved. Also, the two movers were polite and acted professionally, albeit a bit slowly. And they only broke one thing (my 52" plasma TV). My complaint lies in the fact that they refused to address the damage that they did to my television. The workers were clearly at fault - I saw it happen - but the company quite literally refused to even speak with me about it. I called several times and was told that someone would be back with me and alternatively that they were emailing me a form to file a complaint with. I called other times and was forwarded to the VM for the guy who supposedly handles such matters, etc. Over ten days later and I have not received the first communication from Southside Moving and Storage. They claim to be bonded and insured, but all the insurance in the world is meaningless to the customer if they just ignore you.

Jason Jameson

At first, I was very skeptical about entrusting some strangers into my home to handle all of my personal belongings. However, shortly into my move I realized that I made the best decision by calling Southside moving and Storage. Linwood and Rocky showed up right on time. They were dressed very professionally. They treated myself and my wife with courtesy. They did not waste any time. They were very careful not to damage anything including the walls. The price was very reasonable. I would use their services again if I ever need them. I would definitely recommend them to a friend.

Mike Russell

I had organized my own transport for my move to a dorm and I hired Southside Moving and Storage to help me pack. They did a meticulous job with moving my furniture and boxes and wrapping them for transport. Highly recommend these guys.

Pearl Willis

A job well done! The guys was very professional and polite, the move was very organized and completed in a timely manner.My Husband and I areaglad we chose Southside moving and storage for our move. Thanks .

Steve Deffenbaugh

Refused to come for onsite quote. 2 others companies did without a issue. They lost a 10k move.

Brenda G

Professional customer service and movers

Grace Lee

Timothy & Paul were fantastic...they made the move so stress free....they are both polite, hard working and made sure we were highly satisfied ...I will highly recommend your company to friends and family..

Ronn Washington

Timothy Harrigan & Ed Davis did a awesome job moving my wife out today. They did a wonderful job and THEY WERE VERY PROFESSIONAL. I highly recommend them and Southside moving and Storage

Navy 1211

This moving company was amazing. The price was fair and wasn't expensive. The movers we had were donte and marcel and they were amazing. Very respectful, had great customer service, and the list goes on. They made the move stress free. And when we came to a problem with the large couch not fitting through the door. They were quick to come up with a solution to get it into the apartment. I would recommend these two guys and this company to anyone. They worked hard and so much more. And the office staff Yvette had amazing customer service. I will be using this company again.

Andrew T. Arroyo

Absolutely amazing service from beginning to end.

Ashley Nichole

I hired Southside Moving and Storage to help me move from my apartment to a bigger one. The movers were on time on the day of the move. All of my boxes were safely transported to my apartment. The driver and the mover were very friendly. Thank you Southside Moving and Storage.

No body

Timothy Harrigan & Steve Austin. Did a fabulous job moving my one bedroom apartment.They were fast, efficient and very friendly. Also they were very professional and knowledgeable.. I really appreciate these hardworking men.. I highly recommend Southside Moving and Storage. Thank for a five star rating move..

Linda Didion

My husband and I decided to try the packing services since I was 8 months pregnant and was supposed to be on bed rest, but we had to move and he works a lot. I was skeptical, but the packing services were good. They definitely packed our belongings better than we probably would have. Nothing was damaged, and the price was right. Thanks!!

Melissa Kramarczuk

Such a great moving experience! Tony took excellent care of my account, providing a fair quote, giving me advice on how to keep costs down, and touching base with me until I finalized the day of my move. Paul and Tyler were prompt, efficient, and incredibly hard-working. They got the job done in even less time than anticipated, saving me money again. I will definitely call these guys if I find myself moving again. Can't thank you enough, Southside!

Lexinton Waters

South Side Moving was the best move i ever made! They were efficient and very kind movers. All of my things were moved safely and the estimate was right on! I definetly recommend them to all my friends and family. Thanks guys!!

Michael Lee

I have used Southside moving and storage for all my moves. 4 times in the last 5 years. Yesterday I moved to Richmond and I hope this gets to these 3 amazing people. I can't appreciate these guys enough from Tony at the office getting it done with relatively short notice to the 2 top notch movers Billy and TJ. Such a class act and need to be recognized for their customer service. I wish I could give these guys 10 stars So appreciate these 3 men and will always recommend this great company to anyone who is moving. Thanks again for all you do. It is so much appreciated! Michael Lee

Aaron Bartlett

Thank you Southside Moving and Storage for helping me change my home from Virginia Beach to Portsmouth. You were really great!

Rebecca Cowling

Great move - exactly fit in tight window and schedule. Very professional, efficient and friendly moving crew of 3 guys. They moved a piano and furniture for our Mom who had passed away after we contracted for the move and they were able to adjust to our new circumstances and be effective and sensitive to our needs. The move was completed without problems and with care and consideration for us and our Mom's belongings. They were terrific with the piano and knew exactly how to handle it.

Barry Wilson

Good place for your storage needs

Glen McPherson

I recently had the pleasure of getting Southside Moving and Storage help me with my move.. The End results we're Phenomenal!! Marcus and Martin were the most Professional,Efficient, Respectful people that a person could ask for; It certainly reflects how Top Notch Southside is through their employees. I will recommend Southside to Anyone that asks!! Thank You once again!! Glen M.

Jason Dixon

Timothy Harrigan, Steven Austin and Marcel Young did a great job. Reliable service and very professional.

Natalie Allen

These guys helped us unload our giant U-haul and did an amazing job. DJ and Frank were awesome, very careful with our things and unloaded super quickly and efficiently. Would highly recommend!!

Norman M. ASHBURN III

Timothy Harrigan (Crew Leader) Steve Austin, Paul and Steven , best movers I have ever worked with. I would definitely recommend Southside Moving and Storage & particularly this crew for any of you moving needs.

Shari Chapman

Timothy Harrigan, Steve Austin and Paul were amazing! Very quick, and efficient! Would definitely recommend south side moving and storage!!

Levi Frerichs

I contracted Southside Moving and Storage for storing my furniture till my apartment was remodeled. Their rates are reasonable and storage facility is very modern. Thank you.