Reviews of Carmack Moving & Storage (Moving Company)

Veronica Duckett

My company used Carmack Moving & Storage for our office move in the dead of winter and it was WONDERFUL! I have used them before for a local move as well as a long distance move when my husband moved back east from Colorado and both times were great experiences. This was the first time using them for an office move and now, I will exclusively use Carmack. It was a freezing day, the crew was on-time and had great positive attitudes. You would never know that it was cold out because not a single member complained or mentioned it. They moved us so quickly I almost wish I had more stuff! They wrapped up all our desks and office belongings and moved us into a new office in a matter of hours. We did our research before our very first move and found that not only were the licensed, but when we compared them to other local businesses we found them to be the best priced and the most knowledgable. My advice to anyone moving their home or business is to do your research! Ask the right question, and make sure the company you go with is licensed and insured. Don't go with the cheapest option you come across because you will probably get screwed along the way. I would recommend Carmack Moving & Storage to anyone that will listen!

Monica B

I reached out to Carmack Moving & Storage when I was moving from my home of 20 years. When interviewing moving companies I received multiple follow up emails from Debbie ensuring me not only did Carmack have great pricing; they were also eager to earn my business. This included a call from Debbie when she was home sick with the flu. She told me if I had any questions don’t hesitate to call her back. Once I decided to go with Carmack I met Celso , Oscar and Alfredo on moving day. They introduced themselves and after a quick tour went to work. The team worked efficiently and had my home packed on the truck in no time. They were careful with my belongings and wrapped my furniture to ensure they did not damage the furniture or walls. Once we arrived at my new home they continued to treat my belongings with care. They even asked me how I wanted certain pieces angled (for best tv viewing, spacing between the bed & dresser, etc.). These were all little bonuses that personalized my move and confirmed why Carmack was the best company to go with! I don’t plan to move again soon, but wouldn’t hesitate to use or recommend them again.

Anita Feinstein

Carmack did an EXCELLENT job for us.They stored our goods (all 18,000 lbs.)for us for a year and a half while we got settled on the west coast. Our goods were delivered, on the day we agreed, when we said go ahead. The office staff is wonderful to work with. The men who moved our "stuff" and unpacked it for us (also placing furniture where we wanted -we live in a town house with lots of floors and stairs) were professional and competent. Everything was perfect! There were no surprises. The fee was as we had agreed. If you do not want any moving headaches - hire this company. Rob you run a great ship!!! Thank you.

Tracy Ryan

Carmack Moving and Storage is as good as it gets when it comes to moving companies. I was recently moving from the D.C. area to Virginia, and they provided great service from start to finish. When I first called them to get a quote and see if they would be available to help me, they were friendly, professional, and extremely organized. I was blown away; most of the other companies that I spoke with were much less courteous and didn’t seem to have it all together. Carmack went out of their way to give me all of the information I needed; anticipating my questions and actually having the answers was a big plus to me. They provided me with cost saving tips for my move and remained consistent from the first call until the last call. The price I paid ($900) was extremely fair and was lower than other moving companies in the area that I called first. I was doing my move on a budget, but never at any point felt like I was working with a budget moving team; these guys are awesome at their jobs. On the day of the move, the moving crew arrived on time, and were ready to get to work right away. They were extremely hard working and moved my belongings with care, packing everything logically (which made unpacking much easier for me). The truck was packed quickly and efficiently, which showed me that the crew really knew what they were doing. This left us the entire day to unpack our things and get settled in.

Marion Avolt

i have moved 29 times and had horrible experiences. YOUR COMPANY IS FANTASTIC!!! I have NEVER had such a great move. You were on time, fast, very caring of my stuff and courteous. I still can hardly believe my good luck!Thank you so much. Marion Avolt

g eng

I usually don't write any review online. But the service from this moving company is horrible and terrible. I wish this rating can pick 0 star. I placed my estimate inquired over the phone 4 days before appointment day, after 2 days, the person whom does an estimate told me that she cannot able to keep our appointment because conflict from her earlier appointment, and she asked me a whole bunch of questions over the phone, such like how many estimates I had from other moving companies, average price from other estimates. After I told her we had 2 done and one come with flat rate price. She said it is not a professional estimate to giving out flat rate as local move. I asked her whether she could stop by and calculate the items that I have and estimate how much from her company as hourly rate. She said she can do it with specific day and time, however, 30 minutes before the 2nd appointment, she called me and told me that she can't fulfill her appointment with her personal issue, our appointment was reschedule on 3rd time. 45 minutes before the 3rd appointment, she called me again, and asked the same questions again as she asked at the first time with how many estimates we did and how much we got average, and keep telling me it would waste her time to stop by because some companies gave me a flat rate that her company cannot match the flat rate price. It was totally frustrated and unacceptable that she doesn't even know how much the other company have quote me as flat rate, and how many items that we should move in order for her to make a determination. Her service is unprofessional, unable to fulfill her appointments again and again, finding lots of excuses to customer, not reliable. As an estimator, she is the front door service to customers to build up first image to the company, she is totally unqualified, unprofessional, unreliable. How would a customer feel confidence to make business with such a company to hire a staff like her! Especially as a moving company, customer service, confidence, reliable service are priority to make customers to be trusted and leave their personal belong to move by them. The service we experienced was totally not even meet the basic customer service a company should be. Don't waste your time to deal with them, just waste your money and time, you put your moving items on someone's hand whom is not reliable and unprofessional. You paid for it, you desert to receive a better service.

Brenda Lunceford

Carmack Moving & Storage is the best. I’ve used them several times now, for both personal and business, and wouldn’t think of calling anyone else. They are professional, on time, and on quote. You work with your Sales Rep for quoting and scheduling. On moving day, you work with your Team Lead, tell him what you want/need, you do this one time and there is no need to explain it again to anyone else. The ladies in the office are efficient and willing to assist no matter what your need. The first time I used them, I thought that I would do some of the work ahead of time, so I chose to pack in order to get a cheaper rate. However, on moving day, everything was still not packed. They came in and made very short work of what I had been spending days on. Won’t make that mistake again. I just recently saw the history of Carmack and see that they started in 1985 with just one 1972 pickup truck. This is a family owned and operated business and that kind of growth just doesn’t happen by providing anything but the best of service. I despise moving, and will always call on Carmack to make the madness bearable. I suggest that you do the same.

Carolina Expediters

This company is one of the few that actually cares and helps with any size of moving needs. It was an awesome experience to deal with someone that actually would stop and listen. With so many options around, I would definitely give them a try.

Ryan Calabrese

Exceptional crew. Very efficient, friendly and professional.

Patrick Patel

Julia helped me from the get go. Great communicatiuons, good paperwork. Seamless transition from Reston VA to Houston TEXAS!!! When the truck reached Houston, the crew along with the local crew unloaded and unpacked teh kitchen stuff efficiently and with good spirit. HIGHLY RECOMMENDED!

Duc Lai

Our experience with Carmack was excellent. The moving crew showed up 15 min early, their price was good and the foreman agreed to all of our requests without a question. Sales and support staff were responsive and prompt. I called on Thursday and was able to schedule a truck and crew for the following Saturday. Highly recommend.

Laurie Wilner

Rob at Carmack is the best! He and his crew have helped me with both large and small moves - from the entire home to delivering just one piece of furniture. These guys are incredibly careful to not bump walls or doorways even as their juggling furniture weighing a couple hundred pounds up a narrow staircase. But equally impressive is that these guys are nice. I can't imagine being light-hearted or funny after lugging furniture and boxes for hours but they still were well into the evening hours. And the icing on the cake is that there were competitively priced!

Ankur Rawat

What an amazing moving company!!! We moved a big single family home and these guys moved us to our new place in record time with no incidents. Kirk and crew we fast, efficient, professional and super courteous. We have used other moving companies before but these guys are in a league of their own. Don’t hesitate to use them.

Megan Emigh

The movers moved a 200 lb piece of furniture up 2 flights of narrow stairs without a scratch. They arrived on time and moved quickly.

Maddy Damon

Carmac – The best movers in town!!! I’m a lecturer and recently I had to shift to my new campus in Arizona from Virginia. I loved the idea of testing new waters but I had no idea about how am I gonna pack all my books, furniture and other valuables and transporting those safely to my new home in AZ. The advice I got from all my friends were to hire a moving company, I didn’t like the idea at first as I had really bad experience in the past with an unprofessional moving company. And this is where I heard about the Carmac from a friend who had used their service and was immensely pleased about it. So I decided to check them before hiring. The moment I spoke to the Carmac customer support, I must say I was impressed. The lady who answered the phone was extremely polite, friendly and knew her information. Once I booked an appointment, an officer from Carmac came to assess the stuff I had to move and gave me a quotation, which was very reasonable. On the day of shifting, the laborers and a supervisor from Carmac came to my home on time and started packing. I must say they were expertise in the field. I had some antique furniture and I was a bit worried about the safety of the pieces. But the team assured me that every single piece of furniture will be moved with maximum safety and zero damage; and they did it!!! The laborers had a sound knowledge on these kind of furniture and their delicate packing methods were convincing. No bulging, throwing or shoving. Each package and piece was handed with utmost care. I must say that the way the Carmac crew and staff conducted their duties were way beyond my expectations. And whenever I need or had to recommend a moving and storage company – CARMAC will be the only one! Thank you Carmac for the excellent job.

Catherine Miller

Top notch service and Bryce Dickinson is the best coordinator. Please ask for him. Can't say enough good things about how involved he was from start to finish, and the driver, Demond, is a gem. Look no further, Bryce will guarantee a successful move.

Michelle Zelsman

Carmack is our mover of choice when our clients ask for recommendations. They are professional, quick, careful and my clients always thank me for the connection. As a business owner, I pride myself on delivering excellent service. I expect the same commitment to quality service from the businesses I recommend. Carmack always delivers. I'm proud to give them a 5-star rating. It's well deserved!

Steven Buck

I will say that the guys who did the work were OUTSTANDING, they were professional, quick, and courteous. The person who sold me the services was sub par. She failed to mention the minimum charge (she quoted me an hourly rate but failed to mention that they would have to charge me for 6 hours even if they worked 3.) She yelled at me over the phone when I called her out on it too which I found really charming. Also, in a weird way, she wanted to try and make things better when all of my things were on the truck so it gave it a very "hostage" type vibe. I said we could talk AFTER all the work was done, (and all my stuff was off their truck) she agreed but once I signed the paper I haven't heard from them again. Good guys, shady office practices.

Yong Ky

Great Place. Look my review on yelp! Would highly recommend these guys!