I would steer clear of Bellhops for moving. The guys were on time and both of them were very good people and nice. Unfortunately, that's the only positive things I have for this experience. They didn't seem to be very experienced with moving and often would stop and take a few minutes to think of what to load next. I have a 2 story house and moved most of what I did have upstairs down for them expect to pieces of media furniture I couldn't move. While moving them they took a very large section of drywall/paint off a column and although I have filed a claim that should repair it, I close my house Friday and it doesn't look like they will have it fixed by then, which could cause an issue. Towards the end of the move, the movers approached me and told me that not everything is going to fit in the truck. I was dumbfounded, especially since they have up to 26' trucks and they sent a 16' truck for a 4 bedroom house and I listed everything that needed to be moved. I called Bellhops and was told my only option was to have them come back and get the rest of the items but they would have to charge me for the extra trip. I stated that's not acceptable as I was clear what I needed. The lady on the phone offered to give me a 20% discount, which wouldn't cover the extra time. I said that is fine but I still needed someone to call me back the next day as she stated her manager was at a funereal and there were no other managers available. I moved all of my items in a 10x15' 1st floor storage unit. It took 2 1/2 hours to move into the unit, with 3 additional large dollies to move. When it was time to checkout, the 20% discount I was told on the phone I would get, was not applied and what should have easily been a 4 hour move, took 6 hours. I emailed the company and let them know, which they reached out the next morning and after telling them my experience, I have yet to hear back from them which tells me how they feel about me as a client and my experience.