Reviews of HD Auston Moving Systems - Greenville SC Movers (Moving Company)

Linda Pelto

Moving is usually a hectic experience, but these movers did everything possible to make our move as easy as possible. From the initial estimate, scheduling, packing, moving to storage and then to our new home the management and the movers were professional, cheerful, helpful and took the greatest care of our things. We would definitely recommend HD Austin Moving Systems to our friends and family.

Abraham Crews

Great moving experience. Movers were very time conscious and worked very hard to minimize cost of the move. They were also safety concious resulting in no damage to any of my belongings.

dona beaman

Wow, what a team! They arrived on time, got right to work, had all equipment needed, ramp, pads, cart for the bulky stuff, saw that hutch had glass shelves..removed them and padded them carefully. And since we are downsizing and I wasn't sure where things would look the best...they had great suggestions

Angela Lewis

Our moving experience was wonderful! We were moving our daughter from Charlotte back to Greenville and the two young men were on time, professional and efficient. They worked so fast that it took a shorter time than we expected. I will definitely use HD Auston Moving Systems again for any moving we may need.

Aldo Portela

(Translated by Google) Good people, very kind (Original) Buenas personas muy amables

TkdCenterNJ

Exactly what you'd expect from a professional mover. Great customer service. Our closing was delayed and they accomodated us us by waiting most of the day. Workers were very professional and treated our new home and belongings like it was theirs. Prices were very reasonable. Highly recommend.

Mike Langston

DO NOT HIRE THIS COMPANY! I have moved several times in my life and this was by far the worse experience I have ever had. Numerous items were damaged including an antique dining room table and china cabinet. Also damaged was a brand new Weber grille, a Craftsman air compressor, a stainless steel refrigerator, several plates, and a couple of stereo speakers. We attempted to contact Mr. Auston but spoke with who I believe to be his receptionist or maybe a family member. She was short and rude! I felt she did not believe us when we reported the issues even though one of their employees reported the china cabinet damage to Mr. Auston the moment it happened on moving day. She stated would have him call us. No apology, she only stated would have him call us. A week or so past with no response. We had to call back and at that time we were told they would mail us a claim form. We filled out the claim form, after having to acquire estimates for the damages, and emailed it to them along with photos of the damaged items. Another week or so went by with no response. We called again and they stated they never received the email which my system confirmed was delivered. We had to resend. Again, another week or so passed with no response. We were finally able to get in touch with Mr. Auston and he confirmed he did receive email this time and "would have something in the mail to you this week." I asked him what that meant. He stated "something would be in the mail this week." I did not push the issue, I just thanked him. Again, no apology. We moved the week of the 4th of July. We received a check about three weeks ago! Of course, it was not for the total amount claimed! And still no apology. Being in customer service myself, I am appalled by the attitude and poor service I received. I only hope no one will use this company.

Carolyn Taylor

This moving company exceeded all my expectations. I needed 2 adjustable bed frames weighing 175 lbs+ each to be moved from the driveway (where they were delivered by a freight service) to our bedroom. In addition, the frames needed some minor assembly while lying flat upside down and then had to be flipped to the right side up without using the frame legs for support, no easy feat considering the weight. There were so many things that could have gone wrong. But, thanks to Mr. Auston and his crew of men, the move was accomplished in 45 minutes without a hitch! The crew Mr. Auston sent were amazing; just the right blend of professional skill, intellect, can-do attitude and brawn. While they worked quickly, they also took the necessary time to protect our belongings. I would recommend HD Auston Moving Systems for any move; small like mine this week or major like one house to another. Very reasonable rates, too. We live rurally and Mr. Auson did not add a mileage or fuel surcharge.

Haro Setian

So very happy with Hardi and Toni and HD Auston Moving. They were able to help us in a pinch with some needs we had. Same day! They are also who we refer to all our real estate clients!!

Danielle White

What an outstanding company! The service & professionalism were second to none. I'd recommend this company to anyone moving in the upstate area. Our movers were friends by the end of the day - and sweaty hugs were completely appropriate for these gentleman. Mr. Austin, you have a wonderful business!

Lee Dempsey

The movers for HD Austin did a fantastic job. They treated all my items with care, they worked fast and well. And they went above and beyond to help get some items to my destination using some extra ingenuity just to make it happen. Highly recommend.

Diane Williams

Exceptional experience with HD Auston Moving. I received a reasonable bid for moving a few pieces of furniture within the state of SC. Every phone call was returned, followed up with emails when requested. The move was flawless. Polite, punctual, trustworthy movers delivered a china cabinet and table in perfect condition. I have already recommended them to friends.

Madison

HD Auston helped us move out of our 3 bedroom home several weeks ago into a storage unit while we waited on our new house and they did a wonderful job. We were so pleased that we've hired them again for when we move out of storage into our new home. Our movers were Vick, Johnny, and Matthew. They were quick, professional, friendly, hardworking, careful with our items, and diligent.

John Hoyt

HD Auston Moving would be the first place I called if I need a mover in Greenville / Upstate SC. Give them a call, compare their knowledge and rates, and I think you will agree!

Joe Medugno

Our move with HD Auston was great! Johnnie, Matt and Sammy were professional, helpful and great to deal with. We would definitely use HD Auston again. Thanks for a stress free move. We really appreciate it! Joe & Donna

Lynne C

Great experience. Arrived on time, were friendly, efficient, and careful. Thanks much!

Brad Batson

Great movers, quick

Renee Vick

My moving experience couldn't have been more flawless. Hardy is great to work with and very honest! His team wrapped and secured every piece of furniture. They moved every piece of furniture, box, etc... without anything being lost or damaged. This moving company was a great find and I highly recommend them for every move! Thank you Hardy and Team!

hank reynolds

They did a great job. Helpful friendly staff. Would use them again.

George Carson

Hardy's 3 guys (John, James and Rich) arrived at 9:45 and immediately went to work evaluating the furniture and getting an idea of all the rooms. They loaded up our largest sofa first, using a black wrap around the entire sofa to protect it. This was not an extra charge, this was just included. They wrapped all major pieces of furniture with either black plastic wrap or blankets. Everything was packed very well and efficiently on the truck. The guys were very polite and quick. They finished loading our 2,500 square foot home in 4 hours, even with me adding several pieces of outdoor furniture that they were not expecting. They never complained about anything I added on, which was very nice of them. They left for Charlotte at around 2:30 and arrived before I could even get to our new house! They were preparing to unload by the time I arrived. They brought everything in the house within 3 hours and were completely done by 7pm. They were able to get several large, challenging pieces into our small doorways and small bedroom hallway. The finished time came in at exactly the estimate given to me 3 days before by Hardy! These guys were awesome and I would not hesitate to hire them again. In fact, my in-laws will be using them when they move in the next few months as well.

Scott Meadows

We just moved into a new house earlier this month and had heard about Auston Moving from some friends of ours who had used them. They came very highly recommended and we didn't want to trust our belongings to just any moving company. So here was our experience and why we'd recommend them to all of our family, friends, and co-workers. First of all, they showed up on time. I know that seems like a pretty easy thing to do, but we've noticed with other moving companies we've used before that they were always late. Secondly they took A LOT of time and care when packaging up our furniture and moving it. They also moved an entire house much more quickly than what we've experienced before. Third - The movers were REALLY nice and professional. They had a great attitude and you could tell they enjoyed working there. I think one of the guys said he had been there over 20 years. It has to be a good company if someone is going to do that kind of back breaking work for that long. We were really impressed with Auston Moving and will use them when we move again!

Scott Williams

Professional, Efficient, Careful. Everything we were looking for. Not to mention - Friendly. Would recommend to anyone.

shermon jones

I would like to thank HD Auston great staff and movers. My moving process was painless from the beginning to the end. I called other moving companies to give quotes and HD Auston was the only company that called back and came out and give an estimate. The customer services is superior to any moving company I have used before. I had 4 movers and those guys worked hard the entire time. I am a customer for life and I highly recommend HD Auston Moving. Thank you again HD Auston you are the best!!!

Latasha Thompson

I worked directly with Drayton of HD Auston, after completing an online request for a quote for a residential move and storage. I received a phone call the next business day and an in-home survey of the items to be moved was completed, which was efficient, yet quick and took about 15 minutes. I then received a follow up email with the quote, made my deposit of $75 and scheduled the move. The guys who showed up on moving day were courteous, professional, and worked quickly. They take special care to ensure to move and store items to prevent damage and they bring all of the tools needed to make this happen. They put large pieces of furniture just where you want them, which is a big help considering that one may not have that much "muscle" around once the movers have completed the job. I would recommend HD Auston Moving Systems for all moving and storage needs.

Ellen Contois

Three strong, young gentlemen arrived at my house, quickly and carefully packed my furniture into a truck. They were careful, courteous, and efficient. They left, I left and arrived at my new home about 2 minutes before the truck arrived, and they reversed the process. All was accomplished quickly and in good order. My biggest concern was for my baby grand piano, but I need not have worried at all. They took very good care of it - and the price was very reasonable.

Yigang Xu

HD Auston moved my business this Monday, they show up on time, the team is very professional and cordial. All my furniture get taken care of well and the movers are very polite. The whole process is very smooth and no stress.

Racheal Riddle

They did a great job for us! Very polite movers and respectful! Also they were flexible with me as contractors delays kept pushing back our date a few days. Would highly recommend!

Ashley Cluley

It was a pleasure moving with their 4 man team. They were prompt, fast, efficient, courteous, and truly a pleasure to work with. Moving is extremely stressful and the guys made it a breeze.

Gary Sullivan

Our family was lucky enough to use HD Auston for our last move. Their team was very professional, courteous and was willing to go the extra mile to make our move seamless. Due to weather and the job being a little more than what was expected, the job wound up taking an additional 1/2 day and man power. The owner (Hardy) was willing to stick to what he quoted and only charged the preset amount. He is a man of character and integrity. Although, I plan to never t move again- I would certainly use HD Auston if we do. Highly Recommend!!!

Thomas Kester

Johnie and the whole team did a great job. Very careful with the furniture and professional throughout the day. Highly recommend them for a local move.

Sarah Reel

One of the easiest, quickest moves I have ever had thanks to Hardy and the movers at HD Auston Moving. They were friendly and professional, and even put together a group to move us the same day. Highly recommend, and definitely worth the money.

Susan Richey

Mr. Auston's company moved me 12/18/15 and I was very pleased. They never slowed down, not even to take a lunch break. They worked constantly and was very friendly and courteous. I would definitely recommend them to anyone.

Sasha R

I recently moved in a speedy fashion and they were happy to help. The guys were kind, speedy and helpful. HD Auston Moving was wonderful and I will use them again and recommend them to others.

Teri Whiting

These guys are pros. They wrap and secured every item I own and moved me to a storage unit then 2 weeks later into our new home. They arrive on time and keep the floors protected the entire process. The company always answers the phone each time I called and sends confirmation e-mails and text messages. They are the best.

Anthony Walton

My wife and I have used movers before and the experience was terrible so when we called this company we were very cautious but I must admit they were wonderful and very professional.They were very careful with our property and moved at a pace that let me know that they wasn't trying to jack up the price. I will definitely use them again and tell all my friends about them.

Antonio Davidson

Great People, Great Company, Glade to be apart of the team

Susan Arledge

Cedric and Samual were awesome!! The were polite and professional and had my chair moved out and loaded on their truck in less than 5 minutes. I will be using them again!

Brenda Baker

Wow, when it comes to a top notch moving company Auston Moving is without a doubt the team of all teams, from the first original contact to the final phase of the move this TEAM is Awesome. Folks leave the moving to professionals like Auston Moving Systems, you will not be disappointed! Thanks again for a great experience. Brenda Baker

sandra wigington

HD Auston Moving did a great job moving me from a large home. Everything secured, & even floor covers to keep from tracking in & out. The Guys were very polite & professional. I have already recomended them to other Client's.

chib coin

This company hits you with a bunch of fees to inflate their already inflated prices. FUEL SURCHARGE REALLY? TRUCK FEE????.How about a BREATHING SURCHARGE? OR A TAPE FEE?? MAYBE A CELL PHONE FEE??? Nice try $122 per hour for a few sloppy workers in a 20 year old beat up truck? I don't think so. waste of money Look elsewhere

William McKinney

Temporary Job they always need good labor help . Very good people to work for .

Larry Rochester

Real good efficient service. Real good movers

Mark Markwardt

Had a Loom & Leaf mattress delivered by HD Auston (Loom & Leaf's pick, not mine). Delivery guys were fine, they brought it in the house and removed the old one without any problems. However, they arrived in the pouring rain and would have walked all over our white carpeting with their wet shoes had I not provided an old towel at the doorway and insisted they use it. That was minor but am mentioning it as Loom & Leaf advertises their product delivery service to be "white glove delivery!" Ha! Other than that, delivery guys were courteous and accommodating. Major issue I had is with their scheduler. He called afternoon before to advise a delivery window of between 12 and 4. I said I had a lunch meeting scheduled for the day of delivery and asked if they could they make the delivery late in the window of time offered rather than earlier as I did not wish to cancel the meeting. No, they absolutely could not do that. Their scheduler assured me delivery would likely occur early in that window, probably within the 12 to 12:30 time frame. He acted like there was absolutely no choice in matter. Delivery guys actually showed up at 5:15 pm! To say the least, not thrilled with sitting around waiting for 5 hours for them to show up. I called scheduler to find out what went wrong but he had left for the day. Three days later he called back. Said not his fault, he has no control. Not even the slightest of an apology was offered. Additional later note: the scheduler's supervisor called me the next day and apologized. He investigated, said the rain and a longer than expected delivery at a customer put them way behind that afternoon. Said he is taking steps for future to ensure customers are advised promptly when they won't be able to make the initial delivery indication. He tried to make it right and I appreciated that response.

Scott Rogers

Had a large safe to move. The move went fine, but owner is not very honest with his quotes. Gave me a range of cost for what they estimated to be a 3 1/2 hour job. Job took less than 1 hour to complete, yet still charged for a 3 hour and 30 min job. Couldn’t give me a straight answer as to why the job was the higher of the cost and couldn’t explain to me what had to be different to receive the lower of the 2 estimates. Even his moving guys agreed with us and didn’t agree with the 3 1/2 hour move. Make sure you get an actual figure from him.

Ricky Byrd

Promptness is important to me. They came did the move and were most professional. I will always call Auston movers Cost reasonable. Service Great

Elizabeth Daniel

This was my third move with HD Auston and they are FABULOUS! The team was very polite, efficient and hard working. I have ( and will continue) to recommended HD Auston to all of my friends. Five Stars!!

Ken Stewart

We had Hardy Auston and his awesome team receive and bring to our home a 1200-pound, 6-foot tall safe. They did an incredible job navigating it from the truck into our downstairs, being sure to protect the doorjamb and the tile floors (with blankets, no less!). I was afraid it might overbalance, but they did great. Price was quite affordable too! Thanks, Hardy!

Ian Rose

Great family to work with

Carmicah Gatewood

Very professional and they moving team was good at coordinating the move. They wrap your items very good and they have a lead on the crew to direct the day of move plan, so items are moved efficiently. Definitely recommend HD Auston Moving Systems and they will do our next move in the futrue!!!! Also, we had a TALL entertainment center that needed to do upstairs in our home and they REALLY strategized to get that equipment up there. Thank you HD Auston! My husband and I LOVED your service!!

Chris Ludwig

Super, super, super - Johnny, Paul, Randre and Curtis showed up on time and went right at it. Introduced themselves, were very professional, friendly and cautious with all our belongings. They moved quickly and did a fantastic job fitting our big home into the two trucks they brought. Unloading was just as smooth with a great attitude and always a smile. Well, I didn’t expect anything else since we chose HD Auston for our move based on the great customer service and focus right when quoting. The communication via phone and online is outstanding. Down to reminders when it gets closer to the move. If you want to have a worry free move by professionals then pick HD Auston Moving and you’ll be extra lucky if you get Johnny, Paul, Randre and Curtis as moving crew. Thanks again for the great experience and swift move.

Christa Prevatte

These guys are awesome. I had a very large hot tub they had to move down from a six foot high deck. They had it off within an hour and headed to the destination. Very nice and capable people.

Michael Daniels

These guys took care of my bed that I purchased with no problem

Dan Sigel

Great hard working and honest.

Tammy Tam

I highly recommend this company to help you move. They was very professional and, they got it done. I like how they made me laugh and felt very comfortable. It was 2 gentlemen AJ and couldn't remember the other name, and I hate that. They both did a great job helping me get settle in my new home today. Thanks

LaShelia Wyatt

HD Auston Moving Systems is the BEST in the state of SC. Being avid movers we have tried others, but we keep coming back to HD Auston Moving Systems because they are professional, and courteous as they maintain competitive affordable pricing.

Wes Kingery

First Class! Professional! Kind & Compassionate People! HD Auston moved my family from Greenville to Taylor's. Their staff were punctual, professional, quick, and quite frankly fun to deal with. Moving stinks but I sure enjoyed myself working with their guys. On the last day of moving the last piece of furniture on the truck was damaged. HD Austin took the furniture with them and immediately had it fixed and then brought it back. These are people that take pride in their customers. I HAVE TRIED THE REST, SO CALL THE BEST -HD AUSTON. May God continue to bless you Hardy! Your Customer - Wes Kingery P.S. - Tell all the fellas I said hello

Lil M

Love this guys! They are all about customer service!

Cleve543 Christophe

The team of four arrived on time. I needed them to move a very heavy item from my garage to a room in our home. They quickly figured out the logistics of moving and placing the item without mishap or damage. The whole job took less than one hour. And I was very pleased with the service results. Two years ago I used HD Auston for a whole house move in the Greenville area. I was very pleased with the results then, which is why I readily use them for this job.

Robert Danenberger

This was by far my easiest and smoothest move and I am a retired military member so I have moved many times. The gentlemen that moved me were professional, courteous and efficient.

Jessica Bentley

This company has moved me once and helped with a project. Their service is impeccable!!! If you need moving services... I highly recommend them!!!

Veera Gaul

This is our third move with Auston Moving, and each time it gets better! Cedric and the entire team worked carefully and efficiently and were fun and personable too! We will continue to use and recommend Auston Moving to everyone we know.

Anne Kush

Hardy Auston & his team helped us to move furniture, boxes & other household goods into a large moving container (8'x16' from 1-800-PACK-RAT). Best moving company experience ever. They came exactly as scheduled. Cedric & Ronnie were consummate professionals. They worked diligently & carefully. They were finished exactly as scheduled. Hardy communicated the whole process flawlessly. The final cost was exactly as bid. We have already scheduled another packing job with Auston Moving Systems and would heartily recommend them to all our friends and family.

Grace Hardin

Our whole experience with HD Auston was so easy. Coordinating the move, even when we had to unexpectedly change our end point, was simple and everyone was friendly. When it came to the move, Johnnie, Matt, and Sammy were AMAZING. They were kind, efficient, and did the entire move in a shorter period of time than expected without damaging a single thing. This made moving so much smoother and took the hard part off my mind. Thanks guys!!