Reviews of Ballantyne & Beyond Moving, Inc. (Moving Company)

Michael Flaum

I ordered an oversized couch from Restoration Hardware (115"+, 300 lbs+) and the moving company who delivered it said there was no way they could get it into my place. Instead of returning it, I had them store it in my office while I tried to figure out other options. Ballantyne & Beyond Moving had already done a fantastic job of moving all of the other stuff into my place so I called them up to see if they would be able to help with the couch. I spoke the owner and within minutes they were scheduled to come out and try to deliver the couch the next day. The couch wouldn't fit thru the normal doorway, so they hoisted it up thru a SECOND STORY window and found a way to get the job done. I just can't say enough good things about these folks. There professionalism, attention to detail and even price were all truly outstanding. More than anything, they actually cared...which does not seem to be the case with most moving companies. HIGHLY recommend!

Brian Kanabroski

Hi Ken, We just wanted to let you know how glad we are that we decided to have Ballantyne and Beyond move us on the 2nd. Your team was so professional, so efficient, so polite---and they were even patient with our toddler who was running around everywhere at times. The two men who packed up the garage did a fabulous job; we were shocked at how quickly they were able to get that huge mess boxed up. And the four-man moving team did a great job making sure none of our furniture was damaged and that all of our boxes made it safely. You have a really good team of guys, and I would without hesitation recommend your moving company to anyone I know who is looking to relocate. Please give them a sincere thank you from us and a "high five" from our 21 month old son (who was quite impressed with the moving trucks, by the way). Sincerely, Claudia and Brian K.

Patrick Gleason

Complaint Description: Low balling estimates and overcharging for storage. We contracted with this company for a move and to store some furniture and the experience was horrible. Ken Scallions - gave us an estimate that was way off on the move (advice - make sure you get a not to exceed price from this guy - because he just low balls by a huge margin). They were also going to store some furniture for us until we completed building a house and moved it agaiin - he told us in his estimate it would need a 10X15 or at worse a 10X20. When we got the storage bill they stated it would not fit in those and had to put it in two 10X20's and that DOUBLED the storage bill on a monthly basis. For weeks we tried to get this resolved and he was increditly NON responsive (until we got the BBB involved. Then we went to the storage facility to see if we could just get it switched to our name. They told us they were not in two 10X20's as Ballantyne and Beyond stated and was billing us for. They were in fact in two 10X10's and that they had billed Ballantyne and Beyond for two 10X10's at half the price. Ballantyne and Beyond then billed us double what they had paid (was supposed to be NO mark up. And continued to insist they could not fit them in what was originally estimated and had to put them into the larger ones (but they did not put them into the larger ones). Their moving guys put them in there... they knew they were 10X10's B&B went over and took pictures and told us look we had to stuff the items in there and insisted they put them in 10X20s. Now he says - they caught it and brought it to our attention which is just untrue. We caught it by going over there and confronted him with it. We showed him the billing from Ballantyne and Beyond that he insisted was right for two 10X20's and double the price. We have had difficutly believing anything they have stated honestly. Don't make the same mistake we made with them and lesson leared definetly don't trust his estimates or his storage calcuations or fees. We would never use them again - NO WAY.

Kip Roth

The best, period. HONEST, professional, careful, understanding, I'm a customer for life. They showed up as promised, gave us a great quote, and did everything they promised to do, on time. No damage to any items, and Greg stopped by on loading day just to make sure we were happy. The best I've ever used.

Roxanne Dziedzic

Wow...I'm still in disbelief after my conversation today about damages to my furniture after being moved into a storage facility. Let me start off by saying that I didn't use professional movers when I relocated from Virginia to Charlotte,NC and my furniture paid the price. So this time I decided to hire professional movers. So, my house was moved last year into a storage facility and the move went smoothly or so I thought....Fast forward to April 30th, 2017 as I'm moving out of my 10x20 storage unit that was filled front to back, top to bottom and I could barely open the door. As I'm moving my things out for transport to my new home I'm finding damage after damage....broken antiques, ripped fabric on a chair, scratches on filing cabinets and furniture, handle broken of a chest of drawers, dents on my washer and dryer and the list goes on. I contacted them about the damages and was told their liability ended once they placed it in storage as they have no idea what might have happened while in the storage unit and someone else may have handled it and done the damage.....Really, the unit was filled from front to back and top to bottom.....I couldn't have moved anything if I tried. Not to mention I took pictures of the damages as I found them "in the storage unit". The person I spoke with did tell me that if I had stored with them or they had done this move as well they would have responsibility. It's their policy. I could have an owner call me to explain it to me if I want....really, what's the point. Clearly they do not accept responsibility for a poor move! And now I have to try to find someone to repair / replace the damages. I will never use them again and will be certain to tell everyone I know as well.

Allan Chabon

I contacted Steve at Ballantyne and Beyond Moving and the response and follow-up related to my move from Indian Land to Columbus, OH was second to none. I had only 3 weeks to not only find a new residence 450 miles away, but to secure a moving company and pack up my house and move to my new location. Steve was very helpful to recommend the services appropriate for my needs that his company provides and provided the services without any hiccups or issues. The staff who affected my move were very professional as they loaded up my belongings and unloading at my new place. I have used Ballantyne and Beyond in the past for local moves and have received the same great professional service I received with this last move. I highly recommend them for any moving needs you may have.

Brian Neal

We have moved multiple times and far and and away this were the best moving experience we have ever had. From getting an estimate that they honored to the packers and movers. Everything was loaded and delivered right on time, zero damage, and no damage or mess to either house. Outstanding. They will be my first choice for our next move.

richard kay

Best moving company I have ever used. They were very reasonably priced & easy to work with. The movers were very nice & got us loaded, moved & unloaded very quick. Greg checked on us regularly throughout the day to make sure everything was running smoothly. I'll definitely use them again & refer them to everyone I know.

John A

Excellent moving company from the friendly and knowledgeable office staff to the guys that completed the work on time and efficiently. Everything was completed to my satisfaction and the 3 men that moved me were extremely courteous and very well mannered. I would highly recommend Ballantyne and Beyond for all of your moving needs.

Virginia Flowers

The best moving company ever!!! My husband & I have used them 3 times Then I had my brother & sister n law use them and yesterday 5/21/2019 I had our son & daughter use them. Very professional Then each team of guys that were sent to move all above were “over the top” polite, never complained, great attitudes, when job was finished each guy thanked us all & asked us to please use BB again. They spoke highly of their management. Yesterday’s team members were TJ, Rod, JW, Elliot, Malik. Awesome move each time.

Brian Hays

I received excellent service from this company recently. They helped unload all of my things into my new home. They worked hard and were professional. I would reccommend them!

Erica Perryman

I have moved 4 times in the last three years and I use Ballantyne & Beyond each year. The teams that help me move are always extremely professional and quick! I wouldn't use any other company to move my things. Highly recommended!

Kristen Beeman Janak

Let’s face it - moving is excruciating whether it’s across town or across the country, but our crew from Ballantyne & Beyond made a long day of loading and unloading as much fun as could possibly be had. These guys were hard working, careful, polite, funny and engaging - if I had to hand pick a moving crew to spend 9 hours with among boxes, upended furniture and a houseful of “stuff,” these would be my guys. Our move was by far the best one ever, and I appreciate Ballantyne & Beyond for helping us get settled in our new home. Thanks to Josh, Jimmy, Devonte, Lance, Hassan and John for taking such good care of our belongings and taking the stress out of the day. Thanks to Dustin, too, for coming out and giving us an accurate estimate and ensuring there were no surprises on moving day!!

Barry Churchill

Hurricane Florence was soon to roll through Charlotte and Greg was able to rearrange his schedule in order to move my family a day earlier than scheduled. It worked out perfect! Thank you Greg! We appreciate the hard work of Devante, Jaman, Kevin, and Quan. They have a ton of fun working together, are very professional, and stay on task. My belongings were treated with extra care. And I love the fact that a neoprene layer was placed on my new hardwood floors to keep them looking perfect. Great job gentleman! If I ever need to move again, Ballantyne and Beyond will be the only call I will make. I highly recommend Ballantyne and Beyond!

Meara Lyons

Highly recommend these guys! Not only is their customer service top notch, the teams that actually move you are incredibly thorough and careful with your things. I've moved a LOT in my lifetime and they are at the top of my list for moving companies. Special shout-out to Joe and Ron, my moving team. They are great guys and were a joy to have around on what is normally a really stressful day. Kudos!!

Joey B Capolongo

I needed some heavy furniture moved from upstairs to downstairs and vise verse. I called mid-week and had everything done that Sunday (Yes, Sunday) morning they were on time at my door at 8:30 am & done by 9:45am! I was extremely satisfied with Josh & Jeremiah, they were awesome. Couldn't beat the price. I will gladly recommend Ballantyne & Beyond Moving Co.

Mac Baker

Steve Hunt and his team were fantastic. Due to closing delays on our home, we had to change the schedule on Steve's team twice. Steve didn't blink and had his team ready. The team was professional, polite, very careful, and it was class act job all around! I cannot say enough good things about my experience.

Karen Rogosky

Recently had them move 2 rooms of furniture within my home from basement to 2nd floor and 2nd floor to basement. Some of the pieces were extremely heavy and they had to take the furniture up and down 2 flights of stairs, both with landings and turns. Did an excellent job and were finished in half the time they estimated (which was still under the minimum of 2 hours). Only nicked the doorway at the bottom of the stairs slightly and they had that repaired by their wood worker within 3 days. Highly recommend them. Very professional.

Jordan Franks

We had them move a very expensive bedroom suit and when they were done we left right behind them to go clean up the old house. The next day we go to put the bed together and notice that the headboard had been broke. So we call and tell them they tell us they have to talk to the movers. They talk to them don't know what was said they find pieces of my headboard in the truck. So the tell me they have to look into what to do about it and they will get back with me. The next day we get a email saying that they are going to cut me a check for 60 dollars for the headboard that cost me 1100 dollars 2 years ago. Needless to say I wouldn't recommend nor will I ever use these people again. Thinking of getting bill McGinty on the news to show how they treat your stuff then when they mess it up they don't do nothing to fix or replace it

Kristi H

Friendly staff and reasonable rates.

Mitch Wilson

I used these guys for two back-to-back moves last year. One move from my house into storage, the next from storage into our new home. THESE GUYS ARE PHENOMINAL!! Great rates, estimate was VERY close to actual charges (ie, no surprises) and the team I got for both moves was great. The team that was assigned to my move REALLY worked hard and were fun guys to be around. As long as Ballantyne & Beyond is in business, I will never have to call another moving company - they are my go-to guys.

Donna Stucker

I just wanted to say thank you for doing such a great job moving my mom. The crew that assisted her was WONDERFUL! They were so friendly and helpful and made the process enjoyable.

denise pagoota

This company is fantastic and I highly recommend them for your next move. My move was local. I had 2 men move my furniture from one house to another. Josh and Jeremiah were on the ball. They were almost running up and down the steps to get the stuff loaded. My move took 2 hours and 15 minutes and there were no surprise fees when it was time to pay the balance. They arrived on time and were worth every penny.

Josh Flowers

First thing's first: I didn't use this company to move. My moving company didn't show up on moving day. I called B&BM to see if they had any availability. The representative took my info, made some calls, and called me back ~25 min later because "[I] didn't want to keep you hanging on, but we can't do it today". She was the only person who called me back in all of the Charlotte area after hearing my plight. If I ever move (in the Charlotte area) again, i'll be using this company because their customer service is phenomenal, even to someone who is not a customer.

Shawn Swift006

Great people,strong service

Jim Phelan

Couldn't be more pleased!! The three gentlemen who came for our move were real professionals...plus they were fun to work with. Everything was packed and loaded with a special attention to detail and making sure nothing would get damaged. Great service...I highly recommend them and would use these guys again.

Jennifer Kreyl

I have moved many times and I have never encountered a team of professionals like the ones sent by Ballentyne movers. The packers and drivers went above and beyond to make sure the move was as easy on me as possible...even if it meant a little more work for them. They were very accommodating when I had a schedule change and they handled my belongings with extreme care and attention. I would use them for all of my moves if I could!

Shane Mervin

Very nice, professional, and easy to do business with. Highly recommend. They moved my home and antique furniture including a large 7 ft x 5 ft. mirror.

Ted Griggs

Recently moved from Charlotte NC to Palm Harbor Florida. Our experience was outstanding. The staff and movers were great to work with from getting an estimated to scheduling all went smoothly. The coordination of picking up and delivering was flawless. We moved from a high rise which can create some logistical problems. I would recommend Ballantyne and Beyond to anyone.

Gary Shapiro

This was the 2nd time we used this company recently. After a great 1st experience we requested the same crew leader, but unfortunately he was out due to a family emergency. Tommy was our crew leader for this service, and once again they did not disappoint. They we on time and treated our belongings with great care. People this is a tough job they are doing so a little kindness like providing cool drinks on a hot day is greatly appreciated by these guys.

Eason Hunt

I had a very large move without a lot of notice. After checking out a few companies I decided to use Ballantyne based on a few friends referrals. I'm glad I decided to go with them... they provided first class service at a competitive rate. They aren't the cheapest but it was well worth it. They packed all my items, load and delivered everything without an issue. I would highly recommend to anyone needing moving services.

Olive Smith

This company is one of the best in this business and I can attest to that having moved around the country 6 or 7 times in the past 10 years! Ballantyne and Beyond was recommended to me by a friend a year and a half ago and when I contacted them, Steve came out and did an in-person estimate at my Mother’s house. He was courteous and professional. Their estimate came out a few hundred dollars higher than the other estimates I got, so I went with another company and it ended up being a nightmare. The national chain company I went with for being cheaper was a disaster and they ended up demanding more money than the estimate Steve gave but I was stuck and had no choice at that point. This time I knew better and I called Steve again and he even remembered me. I didn’t even shop around because I trusted that they’re worth every penny. The crew he sent me was fast, professional, and went above and beyond in making sure not to scratch my newly painted walls and to set up the large furniture items. I’ll be calling them again for any future move and I’ve already passed their contact to all my friends.

Walker McLear

The best! Steve and his crew absolutely amazing. They always go above and beyond. They truly take care of your belongings and are a pleasure to work with.

Francine Lissandrello

We recently moved and used Ballantyne and Beyond and couldn't have been happier with the service. All of the guys were super respectful and friendly. We moved several times in the past and this is by far the best experience we have ever had. Nothing was broken or lost. They wrapped all the big furniture carefully and were in constant communication with us the whole time. I would 150% recommend them to anyone needing a moving company.

Puneet Bhardwaj

They were very helpful during the moving process. In case of any issues they were prompt to reply and took care of the stuff very well. I recommend them to all my firends

Alan Wheeling

Steve and his team were great the entire step of the moving process. The movers were on time, professional and respectful of our items. Things came up with the timing of our move, and Steve and his team were able to accommodate without any headaches. Would recommend to anyone in the area! The rates were very fair and the service was top notch.

Lindsay Link

Thank you so much to the entire staff at Ballantyne & Beyond - especially Steve Hunt! Everybody, and I mean EVERYBODY, was hands down professional, kind, efficient, and got the move done without a glitch. I had 3 guys for my move - they delegated the tasks, kept everything moving smoothly, but best of all - they had a great sense of humor! Moving day is already so stressful, so it was nice to have some fun loving guys to keep the day lighthearted. Two thumbs up!

Brendan Hadley

JW and his crew were great. They worked really hard and went above and beyond the call of duty. Highly recommended!

Joy Jackson

Move quoted around$1200. At the end of move was charged more than $3000. A chenille sofa was left outside and faded from the sun. Called sometime later to place a claim and was refused. This company will rip you off. 2 trucks should have been scheduled from the beginning of the move since loading from a townhome and storage unit. Clearly this company is dishonest. BEWARE.

Jason Price

Overall great experience using Ballantyne & Beyond Moving. The movers were professional, personal, and thorough throughout the entire process. Thank you for your service.

TC Gibson

After interviewing 4 moving companies, we decided on Ballantyne & Beyond Moving to move us to another city in SC. They were not the cheapest, nor the most expensive. We have moved many times and have experienced good and bad moving companies. Ballantyne & Beyond Moving is the best company that we have experienced. There were no surprises. Arnold was our lead guy. He communicated to us when and how long they were taking a break. The crew was so careful in loading and unloading the furniture and made no mistakes to our walls, floors or furniture. They kept a steady, careful work pace.

JN Tyndall

I would HIGHLY recommend Ballantyne Moving and Beyond Co. Whether you are in Charlotte NC or Rock Hill SC, this company is on point. The moving guys showed up on time, took extra care of my valuables and did a great job.

Hali Eplin

Hands down the best moving company and team I've ever experienced. I have used Ballantyne & Beyond Moving three times now for my personal moves and have recommended them and booked nearly 100 moves for my clients. They are the preferred vendor of The VUE Charlotte...luxury rentals need professional and diligent movers and that's what you'll get with this team. I highly recommend giving Steve & his team a call for any moving needs, personal, commercial, business, storage...they do it all!

Rajesh Madan

I sold my house in Ballantyne County Club and was moving into an apt and some stuff to storage. Steve Hunt of Ballantyne and Beyond was very professional and gave the assurance of his personal involvement and that the move would be smooth. He was accessible and flexible with my requests and on move day his team came on time and delivered exactly as communicated. They understand the moving / service business and I highly recommend giving Steve a call if you are in the process of a move.

Glenn Ericksen

Greg worked with us to move our parent’s furniture inside an assisted living facility plus move some spare furniture back to their home. He knew our timeframe was short, so he made sure that their schedule fit our need. The move was done very professionally and in less time than we expected. I would highly recommend them again!

Kimberly Burgess

My family has used Ballantyne and Beyond Moving for a few moves within the Charlotte area. This was our first out of area move and this company made it so much easier. The men who came to pack and move our home were very professional, polite, and friendly. They arrived on time and went straight to work. They did not waste time and worked well as a team to get the job completed and ready to transport to our new home. When I called for a quote they asked a few questions and then sent me an e-mail with an invoice as to what to expect. I feel that the pricing was fair and I would use them again in the future.

Jackie Boyd

Arnold, Rodriguez and Steve were outstanding. I have moved 3 x in 1 year and Ballantyne and Beyond are by FAR, the BEST movers ever. I would not hesitate to use their services again. They were on time, no damages and seemed to genuinely care about me as their client. DO NOT HESITATE to use their services.

Jim Barrus

I could not be happier with my decision to use Ballantyne Moving for our move to Atlanta. Steve came out to give us a quote. He was very professional and answered all of our questions and concerns. His quote seemed so fair and reasonable that I did not even get quotes elsewhere. We moved from a large house with many heavy mahogany and antique pieces and over 200 boxes. A team of eight men worked hard loading for an entire day. They were very professional, polite, and careful while they thoroughly wrapped every piece of furniture. They were at our house in Atlanta at 8:00 the next morning. Now that we are settled in, I can say that absolutely nothing was damaged. That has never happened in any of our previous moves. To say that I highly recommend Ballantyne Moving is an understatement.

Bryan Swisher

I used Ballantyne & Beyond in July of 2015, I was very happy with them as a company. Moving crew came a few minutes early, called and check in and help with everything I needed. I was not completely prepared and the crew did an awesome job working with me. Move was much easier and quicker then I thought it would be. I've moved six times over the last 15 years and this has been the best move yet. Management was very friendly, professional and organized from the first conversation until the finish of the move. I would definitely use them again.

Alecia Conlon

I have used Ballantyne & Beyond Moving both professionally and personally and the customer service has always been top notch. They have made the moving process seamless and have set the bar high for their competition.

Arnak Ivanov

Great, hardworking people. Thank you for your help

Leah Higgs

They saved the day! I had other movers fall through and Ballantyne and Beyond Moving and Storage were willing to work with me last minute for normal rates. They were extremely understanding and professional. I will definitely use them again!!!!

Jessica Blum

BEST moving experience I have had! The team of guys with Ballantyne & Beyond that did my move were so professional and helpful...I was so overwhelmed with everything that needed to be moved and they put me right at ease. I would highly recommend them and will use them again!

Gayle Gabriel

We have used Ballantyne movers twice in 7 months.The first time was good. For the second time, the movers asked what we had "new" for them to move. We told them we had a fridge and a bunch of stuff from a Pack Rat container. This was not factored in, because they showed up with the same-sized truck. They couldn't get everything into the truck, so we ended up spending 2 extra days moving stuff ourselves. They also scratched a number of items, due to their haste. On a positive note, their prices were good and the office is professional. The workers were prompt and only spent 30 minutes for lunch. I might use them again, but with better communication ahead of time--perhaps the office could ask more specific questions, in order to have the right-sized truck?

Joshua Cunningham

I wanted to give a huge shout out to your team (Arnold, Jimmy, Tommy, and Tony) for they work they did on 11/07/2016. Theses guys went above and beyond when it came to; being on time, extremely efficient, very nice, and informative. They showed up on time, introduced them selfs by shaking my hand and telling me their name, and told me everything looked great. I had to step away for sometime due to work so they called me every other hour to give me an update. The one thing I liked the most was they treated me like I was 100% in charge. They exceeded my expectations with; timeliness, professionalism, expertise, and courteousness. These guys are rock stars.